Auto Recovery Quickbooks Payroll Not Responding

Update Bank Details

When data stored in the payroll software isn’t correct and you try to deposit paychecks into bank accounts, the QuickBooks payroll not responding error occurs. Users have often been left frustrated because identifying the real cause of this error can seem really difficult.

After updating your bank, you need to change the bank within QuickBooks too; otherwise, QuickBooks payroll will stop responding whenever you try to work with it.

Here are the steps to update bank details so that the QuickBooks payroll not responding error doesn’t occur:

💠 Go to the Employees menu.
💠 Choose the My Payroll Service option.
💠 In the next window, choose Accounts/Billing Information.
💠 Enter authentication details for the account that you have with Intuit. This is the account that you purchased your payroll subscription from.
💠 Go to the Payroll Info option.
💠 Click on the Edit option provided under the Direct Deposit Bank Account.
💠 Input the PIN that you created before activating the desktop account, then click on Continue.
💠 Once you’ve entered the info of your new bank account, choose Update.
💠 In the confirmation window, click on Yes, then close.

It may take QuickBooks 2-3 business days to verify the accuracy of the provided details. Once a test transaction is conducted using your account, QuickBooks will start syncing transactions between the two accounts.

Links disabled in QuickBooks Payroll

If links are disabled in QuickBooks payroll, then you may have not updated your software in a while. The update removes this error and lets you get back to work.

To update the program and stop QuickBooks from freezing, follow these steps:

💠 Close all Company files in QuickBooks Desktop.
💠 In the start menu, click on the search box.
💠 Type in QuickBooks.
💠 Right-click on the program icon, then choose Run as Administrator.
💠 In the No Company Open Screen, select the Help menu.
💠 Now choose the Update QuickBooks Desktop option.
💠 From the Options tab, click on Mark all to select each update that isn’t yet installed on your system. You also have the option to individually select or deselect certain updates according to your requirements.
💠 Click on the Save option, then go to the Update Now tab.
💠 Click on the Reset Update option.
💠 Click on the Get Updates button.
💠 Wait for QuickBooks desktop to download all the setup files, then exit the program.
💠 In the confirmation message to install the updates, click on Yes and wait for the updates to be installed on your system.

Once the updates are done, you’ll find that the links in QuickBooks payroll are working once again, so you can now go back to the previous solution and update your bank details to easily work without getting the QuickBooks Payroll not responding error.

Fix your Internet Connection

A slow internet connection can lead QuickBooks payroll to not respond. And when the internet isn’t working at all, you cannot perform any of the tasks that require online accessibility.

To check if your internet connection is working properly when QuickBooks payroll doesn’t respond, follow these steps:

💠 Launch the default browser for your windows user.
💠 Go to a random website.
💠 Wait for the website to open.

If the website doesn’t open, then try another one. If there’s no internet connection, then you’ll have to reach out to your internet service provider to get the error fixed. Only after connecting back to the internet can you get back to working on your accounting software without QuickBooks payroll freezing.

Check System Resources

QuickBooks desktop with payroll has certain system requirements, which when not fulfilled, lead to QuickBooks payroll not responding. Here are possible solutions for the same:

💠 Fix any error message displayed by the software
💠 Reset updates using the second solution
💠 Go to the Task Manager and end all processes consuming too many system resources
💠 Upgrade your system to ensure that you have the minimum required system resources
💠 Quit programs that are using all the network speed

These steps should be enough to get QuickBooks payroll to respond so that you can start working again.