After downloading and installing updates, some users have reported that Quickbooks desktop won’t start again. Once users download the setup files for a particular version of QuickBooks desktop, they need to exit the program so that these updates can be installed. Then restarting the system generally lets windows apply the changes to the files. However, some cases of the update may end up in an error that results in the accounting software automatically crashing when launched post update.
Although uncommon, these errors can stop users from accessing their accounting data. Solutions largely rely on repairing windows components and program files for Quickbooks. After the repair process, the user can start using the updated version of the software.
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Solutions for QuickBooks Not Rebooting After Downloading The Update
In this post, we’ve provided 2 solutions that have proven to resolve this error. Go through each solution one by one to get back to work on the QuickBooks desktop.
Solution #1: reinstall Microsoft Visual C++
This reboot error is generally caused by damage to the Microsoft Visual C++ components that are essential for programs such as QuickBooks desktop to run smoothly on a user’s system. Because of a damaged component, the upgrade doesn’t proceed as intended and leads to problems in the future.
Steps to Reinstall Microsoft Visual C++ on your system
- Log into a Windows admin account.
- Go to the Control Panel.
- Choose Programs & Features > Uninstall a Program.
- Select Microsoft Visual C++ and click on Uninstall/Change from the top toolbar.
- Follow instructions from the installer to uninstall the program.
- Repeat the steps for each edition of the Microsoft Visual C++ installed on your system.
- Restart your computer.
- Download the setup for all these editions of Microsoft Visual C++ required by the QuickBooks desktop to run smoothly.
- Launch each setup to install the program so that the QuickBooks desktop can use the components to execute tasks without crashing.
For a vast majority of users, this solution seems to resolve the error automatically. Once the accounting software gains access to repaired components, it no longer crashes because it can execute the required actions without any interruptions or interferences.
Solution #2: Install updates in Safe Mode
Another reason that QuickBooks won’t restart after you’ve downloaded and installed the updates is that another program or service is interfering with the process of installation. So QuickBooks cannot complete the installation of the downloaded updates, and hence, it cannot start.
To eliminate any interference from other services and processes, you can install the updates in selective startup mode, also known as safe mode. You can keep the network active in this mode to download and install the updates.
Steps to Launch the QuickBooks desktop in selective startup mode
- Right-click on the Start menu.
- Click on Run.
- Enter MSConfig, then hit Enter.
- In the General tab, choose Selective Startup, then Load system services.
- From the services tab, click on Hide all Microsoft Services.
- Click on Disable all to ensure that no third-party service starts automatically when you log into windows to install the updates in the Quickbooks desktop.
- Click on Ok, then Restart your system.
When your system restarts, launch QuickBooks desktop so that the updates can be installed without interference from any other program. After the installation of updates, you can restart your system to work with the accounting software through the normal interface and with all other services enabled.
Switch Back to Normal Startup Mode with the Steps given below
- Right-click on the Start menu and choose Run.
- Enter MSConfig and hit enter.
- From the General tab, click on Normal Startup.
- Click on Ok, then Restart your system.
Now when your system restarts, all services that were disabled in the safe mode will run automatically on startup.
I hope that you’re able to work on Quickbooks after applying these two solutions to fix this rare error. You can try to reinstall Quickbooks or repair the program files if you think that there is some problem with the program files.
Should I reinstall Quickbooks desktop to start the software if it doesn’t reboot after downloading the updates?
You can if the solutions provided in this post don’t work for you. Even though the company file isn’t altered when you repair or reinstall the software, I still highly recommend that you create a backup copy of the company file and store the backup file on a separate device so that you’ll have a restore point if anything goes wrong. Also, you should consider the repair function first before you reinstall so that you can minimize your work.
Can I manually download and install the updates for QuickBooks Desktop?
Yes, you can. Update files are available on Intuit’s website. Once you download the setup files for the update, you can launch the setup file and install the update on your system. It works just as it does when you install it directly from the software. And in fact, users prefer manual installation when they have to update the software on multiple workstations connected to the same network.
What is the difference between repair and clean installation?
The repair function simply replaces the program files on your system. It doesn’t alter the registry keys and configurations for the software. Clean installation, however, deletes the program configurations and removes the program from the Windows registry. So when you reinstall the software, it is seen as a fresh installation. A clean installation is recommended in cases in which the registry keys themselves may be damaged.