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QuickBooks Crashes When Emailing Invoices

QuickBooks Crashes When Emailing Invoices

About QuickBooks Crashes When Emailing Invoices

Error Name:QuickBooks Crashes When Emailing InvoicesDeveloper:Intuit Inc.
Error Description:Most QuickBooks users have reported –QuickBooks Crashes When Emailing Invoices- issue.Software:QuickBooks
Cause:Hard-drive is corrupted., MS office (word, excel ) stops working or windows components damaged or corrupted.Applies to:Windows XP, Vista, 7, 8
Symptoms:QuickBooks Desktop won’t respond or work, Windows operating system got frezon.Possible Solution:Make sure the outlook is updated to the current date, Configure QuickBooks Firewall and Security settings exceptions.

Most QuickBooks users have reported –QuickBooks Crashes When Emailing Invoices- issue. This situation usually arises when emailing invoices to customers or clients. Automatically, after pressing on the OK button to send the email, the Crash Error appears on the screen.  And the error continues even after performing various measures like using the diagnostic tool, renaming, updating, or repairing the file.

In this article, we shall be discussing this issue and will also provide reliable steps that you can perform to resolve the issue. The professionals at Accounting Errors are available 24/7 to help you clear your queries if any.

Causes of “QuickBooks Crashes When Emailing Invoices”

A couple of causes responsible for QuickBooks Crashes When Emailing Invoices that underneath:

  • Too old system.
  • System is too new.
  • Data file is too big.
  • Hard-drive is corrupted.
  • Damaged data file
  • If the company’s name is too lengthy.
  • Problem occurred during QuickBooks installation.
  • The main reason behind this error ,when set up or installation is incomplete, is the QuickBooks program. 
  • MS office (word, excel  ) stops working or windows components  damaged or corrupted. 
  • QuickBooks is not able to communicate with email servers or clients. 
  • A virus is corrupted to the Windows server. 
  • By mistake Third party applications delete important files or data to QuickBooks .
  • The Communication process of the QuickBooks is blocked by the firewall.

QuickBooks Crashes When Attaching File

Ways to Resolve QuickBooks Crashes When Emailing Invoices

QuickBooks crashes when Emailing Invoices error can be resolved in multiple ways by using the solutions given below.

  • Make sure the outlook is updated to the current date
  • Toggle email settings
  • Add an email account to Microsoft Outlook
  • Create new Outlook email profile
  • Run QuickBooks in compatibility mode
  • Configure QuickBooks Firewall and Security settings exceptions
  • QuickBooks Desktop and Company file fine-tuning
  • Update QuickBooks desktop

To fix the QuickBooks Crash error when Emailing Invoices, you can use any of the basic troubleshooting methods and resolve it.

1. Method One: Make sure the outlook is updated to the current date

Before moving forward, it is necessary to check the current version of Outlook and make sure it updates to the current date.

  • Open to Outlook
  • Check whether it is up to date.
  • If it’s not, click on the update option to update it.
  • Confirm that you no longer receive the error.

2. Method Two: Toggle email settings

It is necessary to check the email settings and verify which profile you are using. Take help from the below steps:

  • Press the Windows button >>>  go to Control Panel  >>> click Mail
  • Now choose Microsoft Outlook >>> to locate option Mail set up >>> Show profile 
  • If Always use this profile is already selected then you need to select the profile and then apply it.
  • Always use this profile for the selection
  • Finally, apply and click ok

3. Method Three: Add email account to Microsoft Outlook

If your Microsoft outlook account generates an issue then add another email account by using the below steps:

  • Open Microsoft Outlook and click on the file menu.
  • Click on the Add Account option
  • Type in the email address that you want to add then click on Connect.
  • It will take a few moments for Outlook to test out the server setting.
  • Provide a password for the given email.
  • Click on OK to finish the setup process.

4. Method Four: Create a new Outlook email profile

A profile is a critical part of your Outlook experience. To create a new profile, do the following:

  • Open to Control Panel.
  • Click on Show Profile and choose Add.
  • Under the profile name, enter the name desired for the profile and click OK.
  • Also, add an email account then choose “Always use this profile
  • Click on the newly created profile and select apply.

5. Method Five: Run QuickBooks in compatibility mode

By enabling compatibility mode, you can run QuickBooks without conflicting errors. To know in detail, you can go through the following steps:

  • Open to properties.
  • Click on the “Run…in a compatibility mode” option.
  • Select the “run…as an administrator” option.
  • Click on Apply > OK.

6. Method Six: Configure QuickBooks Firewall and Security settings exceptions

If your Windows firewall blocks internet access for specific QuickBooks programs or files, you may see an error message perform these steps:

  • You need to add the QuickBooks firewall Exceptions to the QuickBooks communication funnel 
  • Now you need to configure the QuickBooks and settings of the port exception to the security software.
  • Once done, restart the computer and check the setting if they are applied
  • Try to send any other report or form through email, and check if the error persists or not.

7. Method Seven: QuickBooks Desktop and Company file fine-tuning

QuickBooks Desktop and Company file fine-tuning continues following these steps:

  • Open the QuickBooks and update it to the latest update
  • If you see the QuickBooks errors, go to QuickBooks manual updates
  • Open and check the QuickBooks company file, to check the company file data
  • Now open the file which is having the QB crash error, try to send it once again 
  • finally, try to send some other form or invoice to see if the error is still coming or not

8. Method Eight: Update QuickBooks desktop

Intuit sends new updates for QuickBooks accounting software to support additional features. To check the new updates and install them immediately follow the underneath procedure:

  • Close all the company files and QuickBooks Desktop
  • Go to the QuickBooks icon and after doing right click run it as administrator
  • Locate the Help menu in QuickBooks and after that select Update QuickBooks desktop
  • Select mark all option and click on save
  • After that click Update now and click the reset button to reset the update 
  • Finally, download and install QB updates

Also Find : QuickBooks Crashes Again and Again?

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Get Help from Experts


  1. Why wouldn’t I be able to email invoices from QuickBooks?

    Issue emailing invoices and the statements through QuickBooks. Make sure you should play out some resolving steps to fix this mistake. Ensure that QuickBooks isn’t running as an administrator. Confirm if your email inclination is set accurately in QuickBooks. Set your email inclination in Internet Explorer accurately.

  2. Will QuickBooks consequently email invoices?

    Quickbooks permits you to set up repeating invoices for clients your organization charges consistently. After a repetitive receipt is “Memorized” as Quickbooks calls it, Quickbooks will consequently enter it into the record at your picked intervals and email a duplicate to the client.

  3. Would you be able to email various invoices in QuickBooks?

    Presently, when sending invoices in a group, each receipt makes an individual email. QuickBooks is intended to send one invoice for each email, regardless of whether the email address is the equivalent, or regardless of whether you’re sending it to a similar client.

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