QuickBooks is an incredible software that provides excellent services in terms of small and medium-sized businesses. This is why many users make use of this accounting software on a regular basis. However, even after all of this, QuickBooks is not unblemished. It has many flaws and QuickBooks error 15224 is one of them.
This error causes an utter disturbance while updating QuickBooks software or when it comes to downloading payroll updates from the Intuit server. Incorrect Internet Explorer configuration may be the reason to cause an error while setting up QuickBooks Desktop Update. QuickBooks prepares to verify the digital signature of every downloaded file with the help of the Program. Besides it, there can be some other factors also responsible for the same that you’ll get to know in the below post. So let’s get started without wasting a while.
- 1 What are the reasons behind QuickBooks error 15224?
- 2 Some prominent things to do before troubleshooting the QuickBooks error 15224
- 3 What are the techniques to fix QuickBooks error 15224?
- 3.1 Step 1: Update QuickBooks Desktop
- 3.2 Step 2: Download the Payroll Updates
- 3.3 Step 3: Verify and edit the Internet Explorer Settings
- 3.4 Step 4: Add Intuit URL as a Trusted Website
- 3.5 Step 5: Reboot the QuickBooks and register the QuickBooks .DLL files
- 3.6 Step 6: Install a Digital Signature Certificate
- 3.7 Step 7: Turn off Firewall and Network Protection Temporary
- 3.8 Step 8: Uninstall and Reinstall QuickBooks
- 4 Frequently Asked Questions (FAQs)
What are the reasons behind QuickBooks error 15224?
Basically, there are three reasons behind the occurrence of QuickBooks error 15224. So first, you need to identify them and then go with the solutions accordingly.
- If you have outdated Internet Explorer.
- To register a digital signature, the Internet explorer function no longer works.
- Firewall or Antivirus software is blocking the installation of new update files.
Some prominent things to do before troubleshooting the QuickBooks error 15224
Before moving ahead, it is necessary to consider the points that are given below;
Create a backup of a company file
It is important to generate the company file backup as if something goes incorrect and there would be any fallback at the time of the troubleshooting procedure, you won’t have to lose any of your data.
- First, you are required to open QuickBooks.
- Navigate to the File then to Backup Company and lastly to Create Local Backup.
- Now follow the instructions visible on the screen to make a company file backup.
- You are required to install the most recent version of Microsoft Internet Explorer on your computer.
What are the techniques to fix QuickBooks error 15224?
If you carefully execute the following steps then you can easily get rid of QuickBooks error 15224.
Total Time: 20 minutes
Step 1: Update QuickBooks Desktop
It is required for every QuickBooks user to keep your software up-to-date if you really want to rectify QuickBooks error 15224.
💠 First, you need to give a click and then open QuickBooks Desktop.
💠 Navigate to Help and select QuickBooks Desktop Update.
💠 Tap on Check for Updates.
💠 After that click Get Updates.
💠 Now, you would have to wait for a while as it may take some time to update the QuickBooks Desktop.
💠 At last, you need to click Close.
Step 2: Download the Payroll Updates
QuickBooks error 15224 may arise when it comes to downloading the Payroll Updates. However, it is essential to download or install the newest available QuickBooks Payroll Tax Table updates. So all you need to check out the below-mentioned steps.
💠 To begin with, choose Employees, and after that select Get Payroll Updates.
💠 Now, the user is required to click ‘Download entire payroll update.
💠 Then, press the Update button.
💠 Once the downloading procedure comes to an end, a pop-up message will appear on your screen starting with “A new tax table and updates to your payroll tax forms have been installed on your Desktop. Click Ok to read about the modification.
💠 Considering the prompts, hit Ok and you are good to go.
Step 3: Verify and edit the Internet Explorer Settings
In order to fix QuickBooks error 15224, you are supposed to check and edit the Internet Explorer Settings in a proper way.
💠 In the very first step, you are supposed to double-check the date and time.
💠 If your date and time settings are incorrect for your network (Server) time zone, it won’t install or set up updates.
💠 You have to click the windows+R keys together to change the Internet Settings and then type Cpl in the search box.
💠 You must pick LAN in the connection tab window.
💠 Under LAN Settings, there are two options for the Proxy configuration.
💠 After that, you need to inquire with your administrator about Proxy settings.
💠 As the proxy settings are most likely deactivated. Also, make sure the checkbox is unchecked.
💠 Once you are finished, hit the OK tab.
💠 Now you are required to verify SSL and then navigate to the Advanced tab on the same connection tab window.
💠 Scroll down your screen until you are able to find SSL 2.0 and 0, then ensure that both boxes are selected.
💠 When the boxes are checked, hit the next box to check for the publisher certificate.
💠 You have to unmark TLS 1.0 once you are done with configuring all of the settings.
💠 Finally, you can restart your QuickBooks or computer and later attempt to download the QuickBooks payroll update.
Step 4: Add Intuit URL as a Trusted Website
This method also helps you to overcome QuickBooks error 15224.
💠 You are required to press Windows+R keys to open the Run command.
💠 Write explore and hit OK to open Internet Explorer.
💠 Make a right-click on the top-right gear icon and choose Internet Options.
💠 Select the Security tab.
💠 Tap on the Trusted Sites icon and Sites button.
💠 Write https://www.intuit.com/ if you are using the US version and https://www.intuit.ca/ if using the Canadian version to Add this website to the zone.
💠 Now, click Add.
💠 Ensure to make a check on Require server verification (https:) for all the sites in this zone.
💠 In the end, press Close and OK.
Step 5: Reboot the QuickBooks and register the QuickBooks .DLL files
QuickBooks error 15224 may take place if you are unable to reboot the QuickBooks desktop.
💠 To begin with, close QuickBooks to restart the program.
💠 Navigate to the bat folder and open it.
💠 Make a right-click on the software then choose Open file location.
💠 It will direct you to the folder containing the reboot.bat file.
💠 From the drop-down menu, make a right-click on the file and select Run as Administrator.
💠 The window of Command Prompt opens up on your screen with rapidly scrolling file names.
💠 After that, QuickBooks will be restarted and the software will be re-registered. DLL
Note: You don’t need t close the box manually, once the reboot.bat application has finished, the window will close on its own.
💠 Restart your computer if required.
💠 Once you are done with restarting, open QuickBooks, and if it prompts you to install an update then click Install.
💠 Click Help from the top of your QuickBooks main page when you have arrived at your QuickBooks home screen.
💠 From the drop-down menu, you need to select Update QuickBooks Desktop.
💠 It will open a new window for you.
💠 Now, navigate to the Update Now tab.
💠 Then choose the Reset Updates option from the drop-down menu.
💠 After resetting the Updates, click Get Updates to re-download them.
💠 When the download is successfully completed, close QuickBooks.
💠 If a new prompt to install an update appears, click Install Update.
Step 6: Install a Digital Signature Certificate
By installing a Digital Signature Certificate, QuickBooks error 15224 can be resolved smoothly.
💠 You are required to close QuickBooks Desktop.
💠 Go to C:\Program Files (x86)\lntuit\QuickBooks and look for QBW32.exe.
💠 When you found QBW32.exe make a right-click on it and select Properties.
💠 Hover over the Digital Signature tab and make sure that Intuit Inc. is selected in the list.
💠 After that, click Details.
💠 Select View Certificate in the Digital Signature details windows.
💠 In the Certificate window, click Install Certificate.
💠 Press the Next tab until the finish is displayed.
💠 Then tap on Finish.
💠 Once all set, you are supposed to restart the computer and later open QuickBooks again.
💠 Now Download the update once more time.
Step 7: Turn off Firewall and Network Protection Temporary
If you forget to turn off the Firewall and Antivirus, you may encounter QuickBooks error 15224. This issue may generally take place when the Firewall or some security software is blocking to download of the latest updates. It’s good to turn them off for a temporary period of time.
💠 Initially. You have to make a right-click on the Start button.
💠 Select Settings now.
💠 Tap on Update & Security.
💠 On the left panel, select the Windows Security tab and click Open Windows Security.
💠 Choose Firewall and Network Protection under the Windows Security window.
💠 You need to click on Domain, Private and Public Network one by one and then turn off the Microsft Defender Firewall with all types of networks.
Step 8: Uninstall and Reinstall QuickBooks
If the above step won’t work, you may also need to Uninstall and Reinstall QuickBooks Desktop in order to fix QuickBooks error 15224 permanently. Before you uninstall QuickBooks ensure to be handy with the license and product number. You can log in to the Intuit Account to get the product information.
Follow the below-listed steps if you want to uninstall QuickBooks:
💠 You have to press the Windows+R keys together and Run command.
💠 Write appwiz.cpl and click OK.
💠 Choose QuickBooks and hit uninstall under Programs and Features.
💠 Tap on Yes if prompts you.
💠 After this, click Next and choose the Remove option.
💠 Now you may have to wait for a while until the QuickBooks software uninstalls from your computer.
💠 Once the installation wizard successfully uninstalled QuickBooks, click Finish.
Implement the steps if you are going to reinstall QuickBooks Desktop:
💠 Open the file you downloaded (QuickBooks.exe).
💠 After that, you need to follow the onscreen instructions.
💠 Accept the software license agreement and then click Next to proceed.
💠 Now enter your product and License number.
💠 Then select Next.
💠 Lastly, you have to decide which install type is right for you.
QuickBooks error 15224 will be resolved for sure if you implement the above-stated instructions step by step. But if it’s troublesome for you to cope up this issue alone or you have some queries or concerns regarding it, you can reach out to the QuickBooks Help Desk team members. Undoubtedly, they have in-depth knowledge and experience to fix your problem in the most effective way.
Frequently Asked Questions (FAQs)
What to do if Windows Firewall blocking error is appearing on my screen while resolving the QuickBooks error 15224?
Here are the steps that you need to perform on your own.
💠 Navigate to Control Panel.
💠 Now locate where it says “Windows firewall with adv. S”, you can move to the said option using the windows firewall window.
💠 Select New Rule. You can view this option on the right panel of the latest opened window.
💠 Tap on Program.
💠 Choose the checkbox against This Program Path.
💠 Now, you are required to browse and select the components for the service you want to allow. To do this, you need to press the Ctrl+F option.
💠 Switch to the next window and choose the option Allow the connection.
💠 Then hit the next tab, and checkmark every option that is provided.
💠 After that, type the name of the rule. You can name it anything for example Payroll Allow that will ease the task of skiing the rue afterward and making changes to it.
How to make Internet Explorer a Default web browser to overcome QuickBooks error 15224?
If your default web browser is not Internet Explorer then you have to go through the below-listed steps to make it a default web browser.
💠 First, you have to open Internet Explorer.
💠 Now, tap on the Gear icon in the upper right corner (or click Tools).
💠 Choose Internet Options.
💠 Then, select the Program tab.
💠 Under Default Web Browser, press the Make Default button.
💠 Eventually, click Ok.
Is there any other way to troubleshoot the QuickBooks error 15224?
Yes, you can also do a clean installation process that helps you to fix the error that you are facing. The Clean Install Tool automatically uninstalls the software then renames all the old files and in the end reinstalls the software in a proper manner. This method works most of the time. But if you are still having any issues then you can connect with the QuickBooks Professional team to tackle this issue in one go.