How to Fix QuickBooks Payroll Update Error 15102


A typical QuickBooks error code, 15102, occurs when you attempt to modify your payroll tax tables or the program itself. QuickBooks problem 15102 occurs when you attempt to modify your payroll tax table or even the program itself. The error code prohibits you from making use of the enhanced functionality of the program by displaying the following message: Error 15102: Unable to restore update. Use of the most recent QuickBooks version is usually recommended since it offers users additional functionality as well as critical security upgrades. QuickBooks is available in a variety of languages. This page contains the most significant components of Quickbooks 15102 in order to assist people who are experiencing difficulties with the issue.

What are the Causes of QuickBooks Payroll Error code 15102?

The QuickBooks error 15102 may occur for a variety of reasons, including when the payroll tax tables are being updated in the application. Follow the steps in the following list to identify the most obvious causes of the update error:

  • Despite the fact that shared download is enabled, the downloading location you have chosen is either incorrect or not available.
  • QuickBooks software has been installed incorrectly or in an insufficiently thorough manner.
  • If you try to run QuickBooks in a terminals service environment in inter mode, you may see this error message.
  • QuickBooks errors may be caused by using an older version of the program.
  • If you are using Windows Vista, you must log in as an administrator; otherwise, the error may be triggered.
  • When a firewall detects an update as a potential security concern, it might stop the update process from taking place.

Also Read: QuickBooks Error code 15421

What are the Ways to fix QuickBooks Payroll error code 15102?

The steps that you must do in order to remedy this issue are listed below. Once this is resolved, you would be able to download the most recent payroll update as well as the most recent QuickBooks Desktop update. Additionally, you must have a valid payroll subscription.

Step 1: QuickBooks Single User Mode should be enabled.

Accounting software such as QuickBooks Desktop and payroll can only be updated while QuickBooks is operating in a single-user mode. To resolve the error, follow the steps outlined below to convert QuickBooks to single-user mode.

  • If you really are utilizing QuickBooks in Inter mode, you first must log out all of the users on your network before you can continue.
  • QuickBooks should be opened on the Desktop that is having issues during the upgrade.
  • Under the File menu, choose Change to Single User from the drop-down list.
  • Update QuickBooks Payroll a second time if necessary.

Step 2: Examine and Confirm That the Mapped Computer files are correct.

It is possible that the download process may be halted if you attempt to download an upgrade to an incorrect or unreachable site. To avoid confusion, double-check that the mapped computer files are accurate before moving on.

  • F2 is the shortcut key. The product information window will be shown as a result of this action.
  • Then, after you’ve located the mapped location route, make a note of it.
  • After that, go to Help Menu.
  • Choose the Update QuickBooks option.
  • Once you have verified that all of the information in the download location is correct.
  • Go to the Options page.
  • It is necessary that the disk in Download Location matches the drive that shows inside the Product Specifications window if the shared downloading option is selected in the Product Specifications window
  • If the shared download option is turned off, the directory specified in the Download Location field must be the same as the directory specified in the Quickbooks installation directory.
  • If the position has been determined to be erroneous, you must modify the status of the location.
  • To prevent the shared download from occurring, change YES to NO in the YES box.
  • Next, click Save.
  • Substitute the word No to the word YES to complete the sentence.
  • If NO is chosen for shared download, then click on Save to save the changes.
  • Now, click on the close button.
  • Now, once again, obtain the most recent tax table.

Step 3: If you know the exact download location, you can remap the disk to a different letter.

Below are the steps just follow them.

  • First and foremost, you must close the QuickBooks business file.
  • Now Make a copy of your drive and assign it a new Drive Letter.
  • Access the Company File by navigating to the mapped disk and clicking on it.
  • Select Help from the drop-down menu.
  • Then hit on Update Quickbooks.
  • After that, choose the Options tab from the drop-down menu.
  • Switch off shared downloading with the aid of the settings tab.
  • Then turn it back on again with the help of the options tab.
  • Make that the download destination is utilizing the newly assigned mapped-drive letter by checking and confirming it.
  • Now click on the Save button.
  • After that, you should exit the program.

Step 4: QuickBooks Desktop Should be Run as an Administrator.

Installing QuickBooks as an administration is a viable method of resolving this problem.

  • Right-click on the QuickBooks icon to bring up the context menu.
  • After that, choose “Run as Administrator” from the drop-down menu.
  • To proceed with the program whenever the User profile control (UAC) urges you to, choose Continue.
  • QuickBooks updates may now be reset with a single click.


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I’m having difficulty upgrading QuickBooks Desktop or Payroll. And what are the different error codes I can get?

When you are upgrading QuickBooks Desktop or Payroll, you may encounter a number of issues. Below are only a few examples of them:

  • QuickBooks error code 15106
  • QuickBooks error code 15105m
  • QuickBooks error code 15223
  • QuickBooks error code 15106
  • QuickBooks error number 15103 is shown.
  • QuickBooks error number 15104m is shown.
  • Accounting software problem code 15271

It is necessary to employ certain computer resources in order for QuickBooks Payroll Update to be performed effectively. It is necessary to have a functional Connection to the internet, access to the download location for the update file, and administrator rights on the machine running Windows in order to complete this task successfully. If some of these components fail to operate correctly, QuickBooks will be unable to function and will show errors on the computer’s display. The inability to receive QuickBooks Pc and Payroll updates at the proper time is a typical payroll update issue that happens when obtaining QuickBooks Windows and Payroll updates.

  • Safe Mode should be activated on your PC.
  • Re-download the latest version of the update.
  • Reboot your pc in Normal Mode if the test was successful.
  • Then, re-download the latest version.

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Daniel Tough is a Content expert @ with over 7 years of experience who writes blogs on Accounting & Accounting Softwares. He’s an organizer for SEO Meetup & SEO Conference. Daniel regularly writes informative articles on Accounting & Accounting Software integration with various third-party apps.

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