Quickbooks Import Excel or Spreadsheet Not Responding

Install QuickBooks Desktop Updates

Several users who encountered the same error were able to resolve this error by simply updating their accounting software. Update patches for QuickBooks often address and fix issues found in the previous releases.

So an easy way to get rid of QuickBooks spreadsheet not responding error in by following these steps to update your software:

💠 Start QuickBooks without launching any Company File.
💠 In the no company file window, click on the Help option from the main menu.
💠 Click on Update QuickBooks Desktop. 
💠 Choose the Options tab, which offers you a list of all the updates available for your edition of QuickBooks desktop.
💠 Choose the Mark All option so that you won’t have to identify the update that really fixes this issue.
💠 Choose the Save option, then proceed to the Update Now tab.
💠 In this tab, mark the Reset Update option so that QuickBooks can delete all the previous update files and clear any conflicts that may arise.
💠 Go to the Get Updates button and click on it.
💠 Once QuickBooks has downloaded the update files, exit the program.
💠 Click Yes to confirm the installation of QuickBooks updates on your system.

If you’re not logged into Windows with an admin account, then you’ll most probably be prompted for authentication details of an admin account. Without authentication from an administrator, you cannot install these changes on your system. Further, if you’re not prompted for authentication details and the program simply stops responding and crashes.

Repair Microsoft office

If for any reason, the program files related to Microsoft Excel are damaged, then you won’t be able to import or export data without encountering this issue.

Here are the steps to repair Microsoft office so that QuickBooks import will start responding:

💠 Right-click on the Start button on the left corner of your screen.
💠 Click on Apps and Features.
💠 Click on Microsoft Office.
💠 Choose the Modify option.
Note: the modify option launches the repair utility, which works by fixing all the program files. This obviates the need to reinstall the software.
💠 Choose Repair.
💠 Follow the instructions to complete the repair process.

In some cases, users have found it helpful to reinstall Microsoft Office after deleting all its program files. But our experts don’t recommend that you follow such a route, because the main cause of the error may be a lot different.

Check System Requirements

QuickBooks isn’t compatible with all versions of Microsoft office. So if you’re using an incompatible version of excel spreadsheets with your edition of QuickBooks desktop, then QuickBooks will stop responding.

To ensure that you have the correct version, you can check the system requirements for your edition of QuickBooks desktop, or reach out to us for the same information via chat or call.