Skip to content

QuickBooks Update is Available but Not Able to Open Company Files

QuickBooks Update is Available but Not Able to Open Company Files

You will learn about the top 10 causes of the problem “QuickBooks won’t open company file” in this blog post. Additionally, you will learn how to fix the company file using a professional QuickBooks file repair tool.

A warning that QuickBooks cannot open the file because it is a Read-Only file, an Unrecoverable Error, the 6000 series (i.e., 6123 or 6189), HX0X errors (i.e., H202 or H505), C= messages (i.e., C=423), and other errors all signify that QuickBooks cannot open the Company file. You are then unable to open the QuickBooks accounting program’s QBW file.

QuickBooks Won’t Open Company File Causes 

The corruption of a QuickBooks Company file, which indicates a damaged or corrupt QuickBooks (QBW) file, can be caused by a variety of factors.

These are what they are: 

  1. lengthy company file name
  2. damage or non – availability of  file QBWUSER.INI
  3. damaged or faulty hard drive
  4. defected software files
  5. A QuickBooks desktop update is required for the newest version.
  6. Windows operating system damage
  7. incorrect QuickBooks version was utilized
  8. Data corruption with QuickBooks
  9. Problems with the QBW file’s location, such as those involving access permissions – An conflicted * File QBW.tlg 

Resolution: QuickBooks update is available but not able to open company files

We can assist if you’re having issues opening your company file in QuickBooks Desktop. It’s possible that you won’t see any errors or warnings about the problem. But do not be afraid. Here are several solutions to frequent issues.

Step 1: Update QuickBooks first

Update QuickBooks Desktop to the newest version if you haven’t already.

Step 2: Check the file you’re opening in step two.

The file types available in QuickBooks Desktop are numerous. A company file (QBW) must be opened by adding the.qbw extension to the filename.

Other file types, such as backups (QBB) and portable files (QBM), cannot be opened in the same manner.

Step 3: Determine the issue’s root cause in step three.

Let’s determine whether the problem is coming from your company file or the QuickBooks software itself.

  1. Activate the Windows Start button.
  2. Open File Explorer by typing “File Explorer” into the search box.
  3. Find the QuickBooks.exe file by searching for it. In your QuickBooks folder, typically
  4. Using the CTRL key on your keyboard, click twice on the QuickBooks.exe file. Hold CTRL in place until QuickBooks opens.
  5. Launch QuickBooks and then click on the company file. Try another test if you’re unable to. Do not open your company file when you open QuickBooks. Choose to open a sample file instead.

The program is the problem if QuickBooks or the sample file won’t open or if you encounter an error. Most likely, it is not a company file. Here’s how to get QuickBooks to open if it won’t otherwise.

Step 4: Stop hosting on your computers

You can skip this step if your company file isn’t hosted on a network and you don’t use Multi-User mode.

On your workstations, the Host Multi-User Access option needs to be disabled. These are the network-connected devices that don’t store any company files. The only computer hosting should be your server.

  • On one of your workstations, launch QuickBooks.
  • Keep your company file closed. Instead, choose File from the menu and then click Utilities.
  • Don’t choose the “Host Multi-User Access” option if it appears. Proceed to the next workstation. The issue is not being caused by this one.
  • Choose the option to stop hosting multi-user access if it is available.
  • On each of your workstations, repeat these actions.

Check your workstations first, then move on to the server. The computer that typically houses your company’s files is this one.

  • Launch QuickBooks on the server machine.
  • Navigate to the File menu and select Utilities.
  • Select Host Multi-User Access if it is an option.
  • Changing the setting Select Stop Hosting Multi-User Access to restart the process. Multi-user Mode is reset as a result.
  • Select Host Multi-User Access the second time you go through the process.

After finishing, proceed to Step 5.

Step 5: Transfer your business file.

The location of your company file might be a problem. You can open it from your Windows desktop by moving the file there.

  • Activate the Windows Start button.
  • Open File Explorer by typing “File Explorer” into the search box.
  • Find the folder containing your company file by searching for it. In your QuickBooks folder, typically. It appears as follows: [Your business name]. qbw.
  • A copy can be chosen when you right-click on your company file.
  • Choose Paste by performing a right-click anywhere on your Windows desktop.
  • Rename the company file by selecting it with the right-click menu. Put the word “Test” in the file name or give it a name that is easy to remember.
  • Activate QuickBooks. Then choose Open or Restore company from the File menu.
  • Choose Open after selecting the business file you copied to your desktop. 

If the copied company file can be opened, the problem is with the file’s location.

  • Transfer the copied company file back to its original folder from your Windows desktop. From now on, use this as your primary company file.
  • Locate the original business file that you copied. Rename it by using the right-click menu. To let you know that the name should no longer be used, add the word “old” to it.

Continue to Step 6 if you cannot open the copied file.

Step 6: Disable the “save when closing” option

QuickBooks may freeze when it launches if you have a large report or several windows set to open automatically. They should not open, so:

  • Start up QuickBooks Desktop.
  • Choose your company file from the list in the No Company Open window. Select Open while keeping the ALT key pressed on your keyboard. Keep holding ALT down until the file opens.

Note: Enter your password when QuickBooks prompts you to log in. Next, select OK while holding down ALT.

Once your company file is open, disable the save when closing option.

  • Choose Preferences under Edit in the menu.
  • A desktop view tab should be chosen.
  • Choose Don’t Save the Desktop, then click OK.
  • Restart QuickBooks, then open your company file once more.

Your file should open if you follow these steps.

Continue to Step 7 if you are still unable to open your company file.

Step 7: Rename your company file’s TLG and ND files.

QuickBooks benefits from the use of TLG and ND files. To ensure that QuickBooks creates new versions of the files, rename them:

  • Activate the Windows Start button.
  • Open File Explorer by typing “File Explorer” into the search box.
  • Find the folder containing your company file and open it.
  • The TLG and ND files with the same name as your company file should be located. They ought to resemble this: Qbw.tlg and Qbw.nd are files that belong to your company.
  • Rename can be chosen by right-clicking on one of the files. The filenames should include the word “Old.” Apply this to both files.

Open QuickBooks and your company file once you’re finished. New TLG and ND files are created automatically as a result.

Rename your company file and the associated TLG file if you’re still unable to open them. Your ND file should not be renamed:

  • Reopen the folder containing the TLG and company files.
  • Right-click each file and choose Rename.
  • Change the names of the company file and the TLG file to something with just three letters. Leave the original file extensions alone (.qbw and .tlg).
  • Open your company file and QuickBooks after that.

Continue to Step 8 if you cannot open the copied file.

Step 8: Examine the file’s properties

  • Open File Explorer from the Windows Start menu.
  • Find your company file by searching for it. It appears as follows: [Your business name]. qbw.
  • Select Properties by performing a right-click on the company file.
  • Choose Advanced.
  • The Compress and Encrypt checkboxes can be deselected.
  • Select OK.

Open your company file and QuickBooks.

9. Conduct a repair

Open your QuickBooks company file on a different computer, if possible. There is a problem with the first computer if it opens on the second.

After completing each step, return to your initial computer and attempt to launch your company file.

  • From the QuickBooks Tools Hub, launch the Install Diagnostic.
  • Perform an installation file repair.
  • Install QuickBooks Desktop completely.

If you can open another file as described in Step 3 but are still unable to open your company file, there may be data damage to consider. You can try to repair the data damage in your company file or try to restore a recent backup.

Other ways to Resolve this Issue

You can try a few manual methods to fix the “QuickBooks won’t open Company file” problem. These include making a new Windows Admin user, opening the Company file from a different folder location, temporarily disabling the antivirus program that is installed on your computer, etc. However, using Stellar Repair for QuickBooks Software is the best way to handle corrupt QuickBooks Company files.


Now that you are aware of the causes of QuickBooks corruption, you can take precautions to prevent it by remembering the adage “Prevention is better than cure.”

However, if you continue to experience QuickBooks Company file corruption, which prevents you from accessing the data stored there, use the incredibly user-friendly Stellar Repair for QuickBooks® Software instead because it has unparalleled key features. Simply download, sign up for, and start the software on your computer. Last but not least, this powerful and promising tool will assist you in resolving any errors or problems found in your QuickBooks data file!


How to open QuickBooks with no company file?

In the QuickBooks No Company Open Window, select the company file, and press the ‘Alt’ key. Now, click Open. If you get a login window, release the Alt key and provide the login information.

How can a company file in QuickBooks be updated?

This business file requires updating. Please ask your QuickBooks administrator to update the warning about the company file needing to be updated when you open the file, choose the company, and click Open. The login screen will not appear when this company’s file is opened; instead, the warning will appear.

How do I fix the QuickBooks won’t open problem?

Check to see if the program or the file is the issue. To do this, double-click the QuickBooks icon while holding down the Control key. Fix the QuickBooks® not opening issue if it still won’t open. However, attempt to open a sample company file if the program launches. When the file opens, move on to the next step.

How can I modify the QuickBooks version running on my computer?

Launch the desktop version of QuickBooks. Click File in the menu bar up top. Select Restore or Open Company. Next, choose Open a company file. Then click Open after highlighting your data file. Take a look at the details in the Update Company File for New Version pane. To confirm that you understand, check the box, then choose Update Now.

Speak to A Specialist about QuickBooks Software

Headache🥺. Huh, Save time & money with QuickBooks Support 24×7 @ +1/, we provide assistance to those who face problems while using QuickBooks (Support all U.S. & Canada Editions)

--- Support - We provide solutions for the following QuickBooks (Pro, Premier, Accountant, Enterprise, Payroll, Cloud) ---

  • Error Support
  • Data Import
  • Data Conversion
  • Payment Solutions
  • Upgradation
  • Payroll Support
  • Data Export
  • Software Integration
  • QuickBooks Printer Support
  • Complete QuickBooks Solutions
  • Tax-Related Issues
  • Data Damage Recovery
  • Installation, Activation Help
  • QuickBooks Windows Support

Disclaimer : We are a third party agency working on providing authentic support and full fledged services for for accounting software QuickBooks 2018 version. It is one of… Read more