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Reactivate credit card in QuickBooks Payroll

Reactivate credit card

QuickBooks Payroll is a subscription service that will be automatically renewed by Intuit as long as your billing information is current and you have the supported version of QuickBooks Desktop. Before renewal, users must receive a renewal notification for the payroll service from Intuit.

Many times, it happens when renewal fails due to multiple reasons that’ll be discussed in the below section. When the renewal fails, it gives you subscription alerts including reactivating your credit card in QuickBooks Payroll. To resolve such inconveniences in your software, we’ve come up with this blog where you will come to know how to deal with this issue and get it resolved with ease.

Reasons for receiving the “Reactivate credit card in QuickBooks Payroll” notification

Well, as said before there are several reasons behind getting reactivation alerts in QuickBooks. Here are some of them:

  • QuickBooks does not have the most recent version.
  • If the automatic renewal fails, or if the credit card or bank account on file is no longer valid,
  • Your payroll charges are being held up by Intuit because of a lack of authorization.
  • The Quickbooks payroll tax table hasn’t been updated in quite some time.

Steps to reactivate your payroll subscription

If there is an expired credit card on your account, manually renew may be required so here’s how to renew your subscription:

  • Go to the Employees >> My Payroll Service >> Account/Billing Information in QuickBooks
  • If your account information did not auto-populate, sign in using your Intuit Account login
  • Select the Reactivate link next to the service status in the Service Information section
  • Check to see if your payroll service is included
  • Then select Continue to Checkout
  • Update or add your payment information by selecting a Payment Method
  • Then choose the “Submit” button
  • Place your order by pushing the button
  • Find out what happens next and then go back to QuickBooks
  • Sign back into Employees >>> My Payroll Service >>> Account/Billing Information to confirm that the reactivation was successful
  • Also, keep an eye on the Service Status.
Important Note: If the service status is blank or is still showing inactive after reactivating, you would need to contact payroll support.

What happens if your payroll subscription expires?

Though payroll services run on subscription and if you don’t purchase the subscription on time then all the QuickBooks features such as payroll forms, payroll taxes, and other automatic calculations will no longer be active.

Steps to be done to reactivate your QuickBooks Payroll Service

First, make sure that you have a QuickBooks payroll service alter window opened on your screen. The below discussed are multiple alters that you receive on your window:

Payroll Service Alert! Please update your billing information

  • Click the “Reactivate Account” button in the Payroll Service Alert window
  • Sign in with your Intuit Account login
  • Within the Service Information section, click the Reactivate link
  • You must examine the details of your payroll service
  • Select “Proceed to Checkout” from the drop-down menu
  • You can either use the payment Method (the installation data you used to restore the administration previously) or another installation data
  • You must type the Card Security Code and then press the “Submit” button
  • After clicking “Continue,” click the “Click Place Order” button
  • Finally, select “Next” >> “Return to QuickBooks” from the drop-down menu.

Payroll Service Alert! Your QuickBooks subscription has expired

  • Click the “Reactivate Account” button in the Payroll Service Alert window
  • You must sign in with your Intuit Account login
  • In the Service Information section, click on the “Reactivate link”
  • Click “Proceed to Checkout” after reviewing the details of your payroll service
  • Choose a payment method (installation data you have used to reestablish the administration before)
  • You can also tap to add more installation data
  • After that, you must enter the Card Security Code and then click Submit
  • To place an order, click Continue and then Place Order
  • Go back to QuickBooks by clicking “Next” and then “Return to QuickBooks”.

Payroll Service Alert! Your QuickBooks Payroll account needs attention

This means we’re having trouble getting approval to charge your usage expense to your Visa or bank account.

Activities Required:

  • In the Payroll Service Alert window, click “Reactivate Account”
  • This will take you to the Sign In page for your Intuit account
  • Follow the steps in Updating a Charge Card in QuickBooks (starting with step #2)
  • If you’ve recently refreshed your Mastercard, go to the Payroll Service Alert window and click Verify Account
  • Important! If you click Remind Me Later in the Payroll Service Alert window, the programmed figuring of assessments will continue to be hampered.

Subscription Alert – Update Credit Card (in Payroll Center)

Your membership may be renewed soon. You must refresh your charge card or financial balance to avoid a sudden intrusion of the administration’s highlights. When your membership is reestablished as planned, you will receive an email notification.

  • In the QuickBooks Payroll Center, click the Update Credit Card link
  • This will take you to the Payroll Account Maintenance page in QB 
  • Log in to your Intuit Account if you need help signing in
  • In the Service Information section, click the Reactivate link
  • You must consider the type of payroll service and the number of employees for which it is intended.
  • To check out, click the Proceed to Checkout button
  • Next, you need to choose the Payment Method
  • You have the option of entering new payment information
  • Click “Submit” after entering the Card Security Code
  • Now, hit the “Continue” button by clicking “Place Order”
  • In the end, click “Next”, and then click “Return to QuickBooks”. 

Update Required – Get Update (in Payroll Center)

  • Select the Get Update option from the drop-down menu
  • Click the “Update” button in the middle of the Get Payroll Updates window
  • After you’ve completed the payroll update, try closing and reopening your QuickBooks Software.


QuickBooks has several payroll subscription services that can assist you with running your payroll, calculating taxes, filing taxes, and paying taxes. You can switch to manually running your payroll in QuickBooks if you’ve used one of the QuickBooks payroll subscriptions. To make use of QuickBooks payroll features, it is always important to renew your subscriptions.

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