{"id":72320,"date":"2022-06-13T03:27:15","date_gmt":"2022-06-13T03:27:15","guid":{"rendered":"http:\/\/sage.mysupportphonenumber.com\/?p=72320"},"modified":"2025-07-10T11:50:48","modified_gmt":"2025-07-10T11:50:48","slug":"sage-payroll-error-1046","status":"publish","type":"post","link":"https:\/\/www.bigxperts.com\/sage\/sage-payroll-error-1046\/","title":{"rendered":"Sage 50 Payroll Error 1046"},"content":{"rendered":"\n<p>Sage 50 is dependable software that enables the user to possess total control over the user\u2019s business payroll and clear-cut visibility. The software creates a businesslike and glassy payroll process along with accurate documentation by pre-determined HR templates. Moreover, Sage Payroll is used to enhance business efficiency and productivity to deal with payroll and resource issues. <strong>Error code 1046<\/strong> occurs when submitting to HMRC from Sage 50 Payroll. This article provides details about the causes and how to fix the Sage 50 error 1046.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Error 1046- &#8220;Internet submissions&#8221; or &#8220;Authentication Failure&#8221;- The supplied user credentials failed validation for the requested service.<\/p>\n<\/blockquote>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Post Navigation<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-payroll-error-1046\/#fixing-the-sage-50-error-1046\" >Fixing the Sage 50 Error 1046<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-payroll-error-1046\/#situation-1-when-submitting-to-hmrc-from-sage-50-payroll-authentication-failure\" >Situation 1: When submitting to HMRC from Sage 50 Payroll- Authentication Failure<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-payroll-error-1046\/#situation-2-when-you-filing-online-form\" >Situation 2: When you Filing Online Form<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"fixing-the-sage-50-error-1046\"><\/span>Fixing the Sage 50 Error 1046<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>This <a href=\"https:\/\/www.bigxperts.com\/sage\/troubleshoot-submission-errors-in-sage-50-payroll\/\" class=\"ek-link\">Sage 50 submission error<\/a> 1046 comes up in two situations, the first situation is when submitting to HMRC from Sage 50 Payroll, and the second situation is when filling out an online form via the HMRC website.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"situation-1-when-submitting-to-hmrc-from-sage-50-payroll-authentication-failure\"><\/span>Situation 1: When submitting to HMRC from Sage 50 Payroll- Authentication Failure<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>Reasons<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You entered your user ID and password incorrectly in e-Submission Settings.<\/li>\n\n\n\n<li>HMRC has modified your tax reference but you haven&#8217;t done so within your software.<\/li>\n\n\n\n<li>The Gateway is busy while submitting and can&#8217;t validate your details.<\/li>\n\n\n\n<li>Although you\u2019ve selected the \u201cSubmit\u201d button as an agent check box. You are not registered with HMRC as an agent.<\/li>\n<\/ul>\n\n\n\n<p><strong>Solution<\/strong>:<\/p>\n\n\n\n<p>To solve the error 1046 in Sage 50 Payroll ensure that the District and Tax Reference is correct. To undo the error, you\u2019ll have to check the following and then try to re-submit:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to e-Submissions, then click e-Submission Settings.<\/li>\n\n\n\n<li>Remove the tax reference number and re-enter a valid tax district\/reference number. You must ensure that you keep no blank spaces after the reference. Any letters in the tax district\/reference number must be present in the upper case.<\/li>\n\n\n\n<li>Remove the old ID &amp; Password and re-enter the user ID and password.<\/li>\n\n\n\n<li>Ensure that if you are not registered as an agent with HMRC, you do not click on the Submit button as an agent and that the check box on the Contact Details tab is clear.<\/li>\n\n\n\n<li>Check if your tax district\/ reference is the same as the details in your e-Submission Settings and if the position of your PAYE for Employers service is working. This you must do by logging in to the website.<\/li>\n<\/ul>\n\n\n\n<pre class=\"wp-block-verse\"><strong><em><span style=\"text-decoration: underline;\">Related Issue<\/span><\/em><\/strong>: <a href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-payroll-tax-errors\/\">Troubleshoot Sage 50 Payroll Tax Calculation Error<\/a><\/pre>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"situation-2-when-you-filing-online-form\"><\/span>Situation 2: When you Filing Online Form<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>Reasons<\/strong>: The cause for <a href=\"https:\/\/www.bigxperts.com\/sage\/fix-sage-online-filing-errors\/\" class=\"ek-link\">Sage 50 online filling error<\/a> 1046 can be because of certain issues in the background or other programs, either the incorrect User ID &amp; Password have been entered in the E-Submission Settings.<\/p>\n\n\n\n<p><strong>Solution<\/strong>: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open the HMRC website in your browser http:\/\/www.gateway.gov.uk\/<\/li>\n\n\n\n<li>Login via a valid user ID and password then click Computation Preview.<\/li>\n\n\n\n<li>After that click on the Generate Submission files.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sage 50 is dependable software that enables the user to possess total control over the user\u2019s business payroll and clear-cut visibility. The software creates a businesslike and glassy payroll process along with accurate documentation by pre-determined HR templates. Moreover, Sage Payroll is used to enhance business efficiency and productivity to deal with payroll and resource&hellip;&nbsp;<a href=\"https:\/\/www.bigxperts.com\/sage\/sage-payroll-error-1046\/\" class=\"\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">Sage 50 Payroll Error 1046<\/span><\/a><\/p>\n","protected":false},"author":7,"featured_media":81855,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[7],"tags":[],"class_list":["post-72320","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sage-errors"],"featured_image_src":"https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/06\/Sage-Payroll-Error-1046.jpg","author_info":{"display_name":"Rick","author_link":"https:\/\/www.bigxperts.com\/sage\/author\/robert\/"},"uagb_featured_image_src":{"full":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/06\/Sage-Payroll-Error-1046.jpg",820,380,false],"thumbnail":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/06\/Sage-Payroll-Error-1046-150x150.jpg",150,150,true],"medium":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/06\/Sage-Payroll-Error-1046-300x139.jpg",300,139,true],"medium_large":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/06\/Sage-Payroll-Error-1046-768x356.jpg",768,356,true],"large":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/06\/Sage-Payroll-Error-1046.jpg",820,380,false],"1536x1536":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/06\/Sage-Payroll-Error-1046.jpg",820,380,false],"2048x2048":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/06\/Sage-Payroll-Error-1046.jpg",820,380,false],"neve-blog":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/06\/Sage-Payroll-Error-1046.jpg",820,380,false],"web-stories-poster-portrait":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/06\/Sage-Payroll-Error-1046.jpg",640,297,false],"web-stories-publisher-logo":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/06\/Sage-Payroll-Error-1046.jpg",96,44,false],"web-stories-thumbnail":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/06\/Sage-Payroll-Error-1046.jpg",150,70,false]},"uagb_author_info":{"display_name":"Rick","author_link":"https:\/\/www.bigxperts.com\/sage\/author\/robert\/"},"uagb_comment_info":0,"uagb_excerpt":"Sage 50 is dependable software that enables the user to possess total control over the user\u2019s business payroll and clear-cut visibility. The software creates a businesslike and glassy payroll process along with accurate documentation by pre-determined HR templates. Moreover, Sage Payroll is used to enhance business efficiency and productivity to deal with payroll and resource&hellip;&nbsp;Read&hellip;","_links":{"self":[{"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/posts\/72320","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/comments?post=72320"}],"version-history":[{"count":3,"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/posts\/72320\/revisions"}],"predecessor-version":[{"id":87364,"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/posts\/72320\/revisions\/87364"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/media\/81855"}],"wp:attachment":[{"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/media?parent=72320"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/categories?post=72320"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/tags?post=72320"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}