{"id":77635,"date":"2022-06-13T11:22:08","date_gmt":"2022-06-13T11:22:08","guid":{"rendered":"https:\/\/accountingerrors.com\/sage\/?p=77635"},"modified":"2025-02-28T07:06:35","modified_gmt":"2025-02-28T07:06:35","slug":"sage-50-connection-manager-not-working","status":"publish","type":"post","link":"https:\/\/www.bigxperts.com\/sage\/sage-50-connection-manager-not-working\/","title":{"rendered":"Fix Sage 50 Connection Manager is Not Running"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Sage 50 is an accounting software for small and medium businesses to take care of their accounts with many different features. Sometimes Sage 50 faces a few errors like &#8220;<strong>The Sage 50 Connection Manager is installed but it isn&#8217;t running<\/strong>&#8221; which is nothing to worry about. In this article, we will discuss the &#8220;Sage 50 connection Manager not running&#8221; issue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The exact error message is shown<\/strong>&#8230;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">The Sage 50 Connection Manager is installed but it isn&#8217;t running on the computer where you store your data<\/p>\n<\/blockquote>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Post Navigation<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-connection-manager-not-working\/#causes-for-connection-manager-not-running-in-sage-50\" >Causes for Connection Manager Not Running in Sage 50<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-connection-manager-not-working\/#solution-for-sage-50-connection-manager-not-running\" >Solution for Sage 50 Connection Manager Not Running<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-connection-manager-not-working\/#method-1-start-the-sage-50-connection-manager-using-the-icon-in-the-system-tray\" >Method 1: Start the Sage 50 Connection Manager using the icon in the System Tray<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-connection-manager-not-working\/#method-2-start-the-connection-manager-service-using-the-control-panel\" >Method 2: Start the Connection Manager Service using the Control Panel<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-connection-manager-not-working\/#method-3-to-start-the-connection-manager-service-in-windows-services\" >Method 3: To Start the Connection Manager Service in Windows Services<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-connection-manager-not-working\/#method-4-the-data-file-is-in-my-documents-or-documents\" >Method 4: The data file is in My Documents (or Documents)<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"causes-for-sage-50-connection-manager-not-working\"><span class=\"ez-toc-section\" id=\"causes-for-connection-manager-not-running-in-sage-50\"><\/span>Causes for Connection Manager Not Running in Sage 50<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The Connection Manager Service is Disabled in the Windows Service Settings<\/li>\n\n\n\n<li>The Connection Manager is running the server but not installed.<\/li>\n\n\n\n<li>Not all installation on the computer has been upgraded on the computer that contains the data <\/li>\n\n\n\n<li>Windows is Pending An Update <\/li>\n\n\n\n<li>The Computer&#8217;s file sharing and security settings are corrupted <\/li>\n\n\n\n<li>The Programs Installation is not Completed <\/li>\n\n\n\n<li>The Service Fails to start the backup or disable it.<\/li>\n<\/ul>\n\n\n\n<pre class=\"wp-block-verse\"><strong><em>Related Issue<\/em><\/strong>: <a href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-excel-macros-not-working\/\">Troubleshoot Sage 50 Connection Error with Microsoft Excel<\/a><\/pre>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"solution-for-sage-50-connection-manager-not-working\"><span class=\"ez-toc-section\" id=\"solution-for-sage-50-connection-manager-not-running\"><\/span>Solution for Sage 50 Connection Manager Not Running<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Solution to resolve Sage 50 Connection Manager not running by starting the connection manager service using the Control Panel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Read More Below in Detail: <\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"option-1-start-the-sage-50-connection-manager-using-the-icon-in-the-system-tray\"><span class=\"ez-toc-section\" id=\"method-1-start-the-sage-50-connection-manager-using-the-icon-in-the-system-tray\"><\/span>Method 1: Start the Sage 50 Connection Manager using the icon in the System Tray<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The Sage 50 Connection Manager icon in the System tray, found in the lower right corner of your desktop by the clock<\/li>\n\n\n\n<li>If the data data is hosted on a server, follow the steps on the server:<\/li>\n\n\n\n<li>From Windows Explorer go to C:\\Program Files (x86)\\winsim\\ConnectionManager if not found <\/li>\n\n\n\n<li>Double-click on the Simply.SystemTrayIcon.exe file.<\/li>\n\n\n\n<li>Select Start Service If the status shows as &#8220;Running: No&#8221;<\/li>\n\n\n\n<li>Select Stop Service, then Start Service If the status shows as &#8220;Running: Yes&#8221;<\/li>\n\n\n\n<li>Do an Installation Repair or <a href=\"https:\/\/www.bigxperts.com\/sage\/uninstall-sage-50-accounts-completely\/\">Uninstall Sage 50<\/a> then Reinstall, If the button for starting\/stopping the service is missing<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"option-2-start-the-connection-manager-service-using-the-control-panel\"><span class=\"ez-toc-section\" id=\"method-2-start-the-connection-manager-service-using-the-control-panel\"><\/span>Method 2: Start the Connection Manager Service using the Control Panel<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open Windows Control Panel and Change the View: To Large Icons or Small Icons on the right top corner of the windows<\/li>\n\n\n\n<li>Choose Administrative Tools and Select Services <\/li>\n\n\n\n<li>if the Startup Type column is on Disabled, Automatic, or Automatic (Delayed Start), Locate Sage 50 Database Connection Manager.<\/li>\n\n\n\n<li>If it is on Disabled: Choose Properties by Right Clicking on Sage 50 Database Connection Manager<\/li>\n\n\n\n<li>  Change the&nbsp;Startup type&nbsp;to&nbsp;Automatic&nbsp;or&nbsp;Automatic (Delayed Start), In the&nbsp;General&nbsp;tab<\/li>\n\n\n\n<li>Choose Apply then Click on&nbsp;Start&nbsp;to start the service and try to open the database<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The Service Status is &#8220;Starting&#8221; (as opposed to being Started) If it is on Automatic or Automatic (Delayed Start)&nbsp; <\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sage 50 should be closed <\/li>\n\n\n\n<li>To Access the Task (CTRL+SHIFT+ESC) click on&nbsp;the Processes&nbsp;tab<\/li>\n\n\n\n<li>Choose the &#8220;Show processes from all users&#8221; button <\/li>\n\n\n\n<li>End all related Sage 50 processes, &nbsp;the &#8220;Sage 50 Database Connection Manager&#8221;.&nbsp; <\/li>\n\n\n\n<li>right-click on the&nbsp;Sage 50 Database Connection Manager&nbsp;and select&nbsp;Start, In the&nbsp;Services&nbsp;window,&nbsp;<\/li>\n\n\n\n<li>Service Status should now be &#8220;Started&#8221; (or &#8220;Running&#8221;).<\/li>\n\n\n\n<li>Open your Sage 50 file again<\/li>\n<\/ul>\n\n\n\n<pre class=\"wp-block-verse\"><strong><em>Related Issue<\/em><\/strong>: <a href=\"https:\/\/www.bigxperts.com\/sage\/fix-sage-50-network-error\/\">Fix Sage 50 a Network Error While Communicating with Connection Manager<\/a><\/pre>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"method-3-to-start-the-connection-manager-service-in-windows-services\"><\/span>Method 3: To Start the Connection Manager Service in Windows Services<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Read Below to see how to start the Sage 50 connection manager service in Windows Services:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>On the Windows Taskbar under Search type Services, double click the Services apps.<\/li>\n\n\n\n<li>Now scroll down to the services list hit on&nbsp;Sage 50 Database&nbsp;Connection Manager and then verify if the Startup Type column is on Disabled, Automatic, or Automatic (Delayed Start).<\/li>\n\n\n\n<li>If Disabled:&nbsp;\n<ul class=\"wp-block-list\">\n<li>Give a right click on Sage 50 Database Connection Manager and then select Properties.<\/li>\n\n\n\n<li>Go to the General tab and change the Startup type to Automatic or Automatic (Delayed Start)&nbsp;<\/li>\n\n\n\n<li>Hit on Apply.<\/li>\n\n\n\n<li>Press the Start button to start the service.<\/li>\n\n\n\n<li>Try to open the Database now.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>If it is on Automatic or Automatic (Delayed Start) but the Service Status is \u201cStarting\u201d (as opposed to Started):\n<ul class=\"wp-block-list\">\n<li>Ensure that&nbsp;Sage 50&nbsp;is closed.<\/li>\n\n\n\n<li>Access the Task Manager (CTRL+SHIFT+ESC) and click on the Processes tab.<\/li>\n\n\n\n<li>Hit the \u201cShow processes from all users\u201d button.<\/li>\n\n\n\n<li>End all related Sage 50 processes, especially the \u201cSage 50 Database Connection Manager\u201d (if you are unable to end the process, move forward to reboot the computer to clear out the cache).<\/li>\n\n\n\n<li>In the Services window, right-click on the Sage 50 Database Connection Manager and click Start.<\/li>\n\n\n\n<li>Service Status should now be \u201cStarted\u201d (or \u201cRunning\u201d).<\/li>\n\n\n\n<li>Then hover over your Sage 50 file again.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>If it does not open, try to <a href=\"https:\/\/www.bigxperts.com\/sage\/install-sage-50-connection-manager\/\">reinstall the Sage 50 Connection Manager<\/a>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"option-3-the-data-file-is-in-my-documents-or-documents\"><span class=\"ez-toc-section\" id=\"method-4-the-data-file-is-in-my-documents-or-documents\"><\/span>Method 4: The data file is in My Documents (or Documents)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In the root of the C: Drive Create a new folder <\/li>\n\n\n\n<li>For each company move the data file to its new location <\/li>\n\n\n\n<li>The Computer Technician has to set a new shared network folder using this folder If the data is also shared with other computers<\/li>\n\n\n\n<li>The data file has to be opened from the new folder.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Once you have covered each of the above steps, verify again if you are serialized with the Sage 50 Connection Manager error. <a href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-live-chat\/\">Live chat with our Sage 50 experts<\/a> if you are facing the same error again.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sage 50 is an accounting software for small and medium businesses to take care of their accounts with many different features. Sometimes Sage 50 faces a few errors like &#8220;The Sage 50 Connection Manager is installed but it isn&#8217;t running&#8221; which is nothing to worry about. In this article, we will discuss the &#8220;Sage 50&hellip;&nbsp;<a href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-connection-manager-not-working\/\" class=\"\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">Fix Sage 50 Connection Manager is Not Running<\/span><\/a><\/p>\n","protected":false},"author":7,"featured_media":86856,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[7],"tags":[],"class_list":["post-77635","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sage-errors"],"featured_image_src":"https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/06\/resolve-Sage-50-Connection-Manager-is-Not-Running.jpg","author_info":{"display_name":"Rick","author_link":"https:\/\/www.bigxperts.com\/sage\/author\/robert\/"},"uagb_featured_image_src":{"full":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/06\/resolve-Sage-50-Connection-Manager-is-Not-Running.jpg",840,300,false],"thumbnail":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/06\/resolve-Sage-50-Connection-Manager-is-Not-Running-150x150.jpg",150,150,true],"medium":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/06\/resolve-Sage-50-Connection-Manager-is-Not-Running-300x107.jpg",300,107,true],"medium_large":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/06\/resolve-Sage-50-Connection-Manager-is-Not-Running-768x274.jpg",768,274,true],"large":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/06\/resolve-Sage-50-Connection-Manager-is-Not-Running.jpg",840,300,false],"1536x1536":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/06\/resolve-Sage-50-Connection-Manager-is-Not-Running.jpg",840,300,false],"2048x2048":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/06\/resolve-Sage-50-Connection-Manager-is-Not-Running.jpg",840,300,false],"neve-blog":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/06\/resolve-Sage-50-Connection-Manager-is-Not-Running.jpg",840,300,false],"web-stories-poster-portrait":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/06\/resolve-Sage-50-Connection-Manager-is-Not-Running-640x300.jpg",640,300,true],"web-stories-publisher-logo":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/06\/resolve-Sage-50-Connection-Manager-is-Not-Running-96x96.jpg",96,96,true],"web-stories-thumbnail":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/06\/resolve-Sage-50-Connection-Manager-is-Not-Running-150x54.jpg",150,54,true]},"uagb_author_info":{"display_name":"Rick","author_link":"https:\/\/www.bigxperts.com\/sage\/author\/robert\/"},"uagb_comment_info":0,"uagb_excerpt":"Sage 50 is an accounting software for small and medium businesses to take care of their accounts with many different features. Sometimes Sage 50 faces a few errors like &#8220;The Sage 50 Connection Manager is installed but it isn&#8217;t running&#8221; which is nothing to worry about. In this article, we will discuss the &#8220;Sage 50&hellip;&nbsp;Read&hellip;","_links":{"self":[{"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/posts\/77635","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/comments?post=77635"}],"version-history":[{"count":3,"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/posts\/77635\/revisions"}],"predecessor-version":[{"id":86872,"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/posts\/77635\/revisions\/86872"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/media\/86856"}],"wp:attachment":[{"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/media?parent=77635"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/categories?post=77635"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/tags?post=77635"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}