{"id":82519,"date":"2022-10-27T06:12:00","date_gmt":"2022-10-27T06:12:00","guid":{"rendered":"https:\/\/www.bigxperts.com\/sage\/?p=82519"},"modified":"2025-03-11T10:19:27","modified_gmt":"2025-03-11T10:19:27","slug":"sage-50-error-your-database-engine-on-computer-server-is-unavailable","status":"publish","type":"post","link":"https:\/\/www.bigxperts.com\/sage\/sage-50-error-your-database-engine-on-computer-server-is-unavailable\/","title":{"rendered":"Resolve Sage 50 Database Error: Ddatabase engine on computer [server] is Unavailable"},"content":{"rendered":"\n<p>Sage 50 error\u00a0&#8220;<strong>your database engine on computer [server] is unavailable<\/strong>&#8221; occurs because of network issues or database manager errors. Sage 50 won&#8217;t be able to connect with the data file if the Actian service isn&#8217;t even operating, which will result in a problem. Sage 50 database engine errors are one of the most common errors you may face, it occurs due to firewall authentication blocking connection manager or Sage folder issues. In this post, you\u2019ll learn how to fix the Sage 50 error connecting to the database.<\/p>\n\n\n\n<p><strong>The exact error message is shown<\/strong>&#8230;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Error<\/strong>: \u201cYour database engine on computer computer name is unavailable&#8221;<\/p>\n<\/blockquote>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Post Navigation<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-error-your-database-engine-on-computer-server-is-unavailable\/#causes-of-sage-50-cannot-connect-to-its-database-error\" >Causes of Sage 50 Cannot Connect to its Database Error<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-error-your-database-engine-on-computer-server-is-unavailable\/#6-solutions-for-sage-50-error-connecting-to-the-database\" >6 Solutions for Sage 50 Error Connecting to the Database<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-error-your-database-engine-on-computer-server-is-unavailable\/#solution-1-verify-the-data-path\" >Solution 1: Verify the data path<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-error-your-database-engine-on-computer-server-is-unavailable\/#solution-2-change-network-profile-to-private\" >Solution 2: Change network profile to private<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-error-your-database-engine-on-computer-server-is-unavailable\/#solution-3-create-custom-rules-for-windows-firewall\" >Solution 3: Create custom rules for Windows Firewall<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-error-your-database-engine-on-computer-server-is-unavailable\/#solution-4-reinstall-actian-to-repair-its-program-files\" >Solution 4: Reinstall Actian to repair its program files<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-error-your-database-engine-on-computer-server-is-unavailable\/#solution-5-check-for-damage-to-the-wmi-file\" >Solution 5: Check for damage to the WMI file<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-error-your-database-engine-on-computer-server-is-unavailable\/#solution-6-change-preference-for-internet-protocol\" >Solution 6: change preference for Internet protocol<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-error-your-database-engine-on-computer-server-is-unavailable\/#conclusion\" >Conclusion<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-error-your-database-engine-on-computer-server-is-unavailable\/#faqs\" >FAQ&#8217;s<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading block-less-h2\"><span class=\"ez-toc-section\" id=\"causes-of-sage-50-cannot-connect-to-its-database-error\"><\/span>Causes of Sage 50 Cannot Connect to its Database Error<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>There are certain causes of Sage 50 database engine error, all are listed below:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>This error may occur when you find the necessary file is missing from the SAJ folder.<\/li>\n\n\n\n<li>If <strong>Mysqld.exe,<\/strong> <strong>Mysqld-nt.exe,<\/strong> or anti-virus finds any threat that is related to a deleted file or folder may create this error issue.<\/li>\n\n\n\n<li>When firewall authentication blocks the connection manager, this error appears on your screen.<\/li>\n\n\n\n<li>When you are not able to log into services in Windows, this error causes the effects.<\/li>\n\n\n\n<li>Issues with the .NET framework and corrupted, deleted, or damaged files.<\/li>\n\n\n\n<li>When your account face server shares all necessary data permission location issues, this error will disturb your whole work.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading block-less-h2\"><span class=\"ez-toc-section\" id=\"6-solutions-for-sage-50-error-connecting-to-the-database\"><\/span>6 Solutions for Sage 50 Error Connecting to the Database<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Start with the solutions, to eliminate the root causes of the error, and proceed with each remedy in the sequence given. Use an admin account in Windows to repair this problem since many of the tasks in these solutions demand admin capabilities.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"solution-1-verify-the-data-path\"><\/span>Solution 1: Verify the data path<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>When Sage 50 is launched, an incorrect data route may prohibit it from accessing the data. The Sage 50 issue connecting to the database is the outcome of this. To resolve this issue, you can check to make sure the data is kept in the appropriate data path.<\/p>\n\n\n\n<p><strong>Here are the steps to locate the company file directory:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>How to find the location of your company file:\n<ul class=\"wp-block-list\">\n<li>Choose <strong>Maintain <\/strong>from the main menu.<\/li>\n\n\n\n<li>Click on <strong>company information<\/strong>.<\/li>\n\n\n\n<li>Select the <strong>Directory option&nbsp;<\/strong>to expand it so that you can view the full location of your company file.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>How to locate a remote data access company:\n<ul class=\"wp-block-list\">\n<li>From the left panel, choose the <strong>Systems option<\/strong>.<\/li>\n\n\n\n<li>Click on <strong>Company Maintenance<\/strong>.<\/li>\n\n\n\n<li><strong>View and note<\/strong> the location of the data file\/company file.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>How to find the location through the new company screen:\n<ul class=\"wp-block-list\">\n<li>From the File option, choose Open Company.<br><strong>Note<\/strong>: you\u2019ll find all company files listed here.<\/li>\n\n\n\n<li>Click on <strong>Open an existing company file<\/strong>.<\/li>\n\n\n\n<li><strong>View <\/strong>the directory where the company file is stored.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>How to locate the company file with File Explorer:\n<ul class=\"wp-block-list\">\n<li>Press Windows + E, to launch the <strong>File Explorer<\/strong>.<\/li>\n\n\n\n<li>From the top right corner, click on the <strong>Search field<\/strong>.<\/li>\n\n\n\n<li>Select the option <strong>All Files and Folders<\/strong>.<\/li>\n\n\n\n<li>Enter <strong>COMPANY.DAT <\/strong>&nbsp;in the search field, and hit <strong>enter<\/strong>.<\/li>\n\n\n\n<li>In the view option for Windows Explorer, choose <strong>Detail <\/strong>so that all the appropriate details about the files are displayed in corresponding columns.<\/li>\n\n\n\n<li>View and note the <strong>directory <\/strong>where the company file is saved.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p><strong>Here are the steps that you can use to find the location of the program path in Sage 50:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Launch Windows <strong>File Explorer<\/strong>.<\/li>\n\n\n\n<li>Go to the following directory: <strong>C:\\ProgramData\\Sage\\Peachtree<\/strong>.<\/li>\n\n\n\n<li>Launch the <strong>Configuration File <\/strong>by double-clicking on it.<\/li>\n\n\n\n<li>From the list of programs, choose <strong>Notepad <\/strong>as the default program to open this file type, then click on Ok.<\/li>\n\n\n\n<li>In the notepad, find the <strong>DATAPATH=<\/strong> line and note the directory where the company file is saved.<\/li>\n\n\n\n<li>In the notepad, find the <strong>PROGRAMPATH=<\/strong> and note down the program path of Sage 50.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"solution-2-change-network-profile-to-private\"><\/span>Solution 2: Change network profile to private<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>The Sage 50 installer sets up a Windows Firewall to allow connections for Sage 50 when you install Sage 50 for the first time. The firewall rules produced by the installer won&#8217;t function as planned, though, if you&#8217;ve set the Sage 50 network to the public. As a result, you must configure Sage 50&#8217;s network to be private.<\/p>\n\n\n\n<p><strong>Steps to change network profile to fix Sage 50 error connecting to the database:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click on the <strong>Start <\/strong>menu icon, and type <strong>Control Panel<\/strong>.<\/li>\n\n\n\n<li>Choose the <strong>Control Panel <\/strong>option.<\/li>\n\n\n\n<li>From the listed options, choose <strong>Network and Internet Settings<\/strong>.<\/li>\n\n\n\n<li>Change the settings from <strong>Public to Private<\/strong>.<\/li>\n\n\n\n<li>From the <strong>Network profile <\/strong>options, click on <strong>Private <\/strong>to change network preference.&nbsp;<\/li>\n\n\n\n<li>Choose the <strong>settings <\/strong>option, and then click on <strong>Test Connectivity <\/strong>to ensure that your network connection works despite changing the network settings.<\/li>\n<\/ul>\n\n\n\n<p>If you still get the Sage 50 error \u201cYour database engine on computer [server] is unavailable&#8221;, then move to the solution provided below.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"solution-3-create-custom-rules-for-windows-firewall\"><\/span>Solution 3: Create custom rules for Windows Firewall<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>To rapidly create exceptions for Sage 50, it is simple to establish customized firewall rules. You don&#8217;t get the Sage 50 issue linking to the database when Sage 50 can connect to the company file.<\/p>\n\n\n\n<p>You must have administrator privileges to create custom firewall rules on Windows. Furthermore, to follow these instructions, you&#8217;ll need to have extensive operating system understanding.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In the <strong>Start <\/strong>menu\u2019s search bar, type in <strong>Windows Defender Firewall<\/strong>. Then hit <strong>enter<\/strong>.<\/li>\n\n\n\n<li>Choose the <strong>Advanced Settings <\/strong>from the left panel.<\/li>\n\n\n\n<li>Click on the <strong>Inbound Rules<\/strong> option that is given in the left pane.<\/li>\n\n\n\n<li>Move your mouse to the right pane, and Choose <strong>New.<\/strong><\/li>\n\n\n\n<li>Select the radio button against <strong>Port<\/strong>, then click on <strong>Next<\/strong>.<\/li>\n\n\n\n<li>Enter the specific <strong>Port numbers <\/strong>assigned to your version of Sage 50 accounting software, and then click on Next.<\/li>\n\n\n\n<li>From the available options, choose the ratio button against <strong>Allow the connection<\/strong>, and then click on <strong>Next<\/strong>.<\/li>\n\n\n\n<li>Choose Private as the Domain Option, and then choose Next.<\/li>\n\n\n\n<li>Enter a descriptive name for the firewall rule, a name such as \u201c<strong>Sage 50 accounting inbound<\/strong>.<\/li>\n\n\n\n<li>Click on <strong>Finish<\/strong>.<br><strong>Note<\/strong>: these descriptive names help you to identify the custom rules that you create in the future.<\/li>\n\n\n\n<li>Go through the same steps to create an <strong>Outbound Rule <\/strong>instead of an inbound rule.<\/li>\n<\/ul>\n\n\n\n<p>You have made Sage 50 an exception to both the incoming and outgoing rules, enabling it to connect to the corporate file that is kept on a different server.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"solution-4-reinstall-actian-to-repair-its-program-files\"><\/span>Solution 4: Reinstall Actian to repair its program files<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>The database management system used to maintain the data in Sage 50 corporate files is called Actian. Action updates the database and records the necessary modifications each time you complete a job in Sage 50. Sage 50 relies on Actian to interact with the database, thus if Actian files are corrupted, Sage 50 won&#8217;t be able to connect to the database.<\/p>\n\n\n\n<p><strong>Steps to uninstall Actian from your server:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Either <strong>close Sage 50 <\/strong>and all its instances or restart your server system.<\/li>\n\n\n\n<li>Press <strong>Windows + R <\/strong>to open the run too.<\/li>\n\n\n\n<li>In the text field, enter <strong>AppWiz.cpl<\/strong>. Hit <strong>Enter<\/strong>.<\/li>\n\n\n\n<li>Choose <strong>Actian PSQL v13 Workgroup R2 <\/strong>from the <strong>Programs &amp; Features <\/strong>window.<\/li>\n\n\n\n<li>From the toolbar above, click on <strong>Uninstall<\/strong>.<\/li>\n\n\n\n<li>When the installation wizard appears, follow the <strong>instructions <\/strong>provided to uninstall Actian completely from your system.&nbsp;<\/li>\n\n\n\n<li><strong>Restart <\/strong>your system after you\u2019ve uninstalled the action from the system.<\/li>\n\n\n\n<li>Delete the <strong>pvswarch <\/strong>and <strong>pvsw <\/strong>folders from the C drive.<\/li>\n\n\n\n<li>Further, <strong>delete <\/strong>the following files from the C drive:\n<ul class=\"wp-block-list\">\n<li>pvsw.log file&nbsp;<\/li>\n\n\n\n<li>PSQL_v[version number os Sage 50]_Install.log file.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Remove the Pervasive Software folders from <strong>Program Files <\/strong>and <strong>Program Files (x86) <\/strong>folders.<\/li>\n\n\n\n<li>Press <strong>Windows + R <\/strong>to open the run command again.<\/li>\n\n\n\n<li>Input <strong>regedit<\/strong> in the text field once again, and hit <strong>enter<\/strong>.<\/li>\n\n\n\n<li>On the <strong>Computer <\/strong>option, hover the mouse and <strong>right-click<\/strong>. Then choose the <strong>Export <\/strong>option to create a backup of the Windows registry, which can be restored if you accidentally delete an essential Windows registry.<\/li>\n\n\n\n<li>Browse to <strong>HKEY_LOCAL_MACHINE\\Software <\/strong>and delete the <strong>Pervasive Software <\/strong>and <strong>PEYX489ZK<\/strong>.<\/li>\n\n\n\n<li>Close the <strong>Registry Editor<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p><strong>Steps to reinstall Actian in Windows:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Press <strong>Windows + E<\/strong> and the File Explorer window will appear.<\/li>\n\n\n\n<li>Browse to <strong>C:\\Sage\\Sage50_[version]<\/strong>. Or go to the location where you installed Sage 50.<\/li>\n\n\n\n<li>Go to the <strong>PervasiveMin <\/strong>folder and launch the <strong>SetupGroup32_x82.exe<\/strong>. Then click on Next.<\/li>\n\n\n\n<li>After accepting the license agreement, click on Next.<\/li>\n\n\n\n<li>Click on <strong>Complete<\/strong>, then on <strong>Next<\/strong>.<\/li>\n\n\n\n<li>Click on <strong>Install<\/strong>, to begin the installation of actian on your system.<\/li>\n\n\n\n<li>Click on <strong>Finish <\/strong>once the installation completes, then restart your system.<\/li>\n<\/ul>\n\n\n\n<p>Actian, Sage 50&#8217;s main database management system, has been successfully restored. If any Actian files were harmed in the past, they would already have been fixed. So that you may access your company file in Sage 50.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"solution-5-check-for-damage-to-the-wmi-file\"><\/span>Solution 5: Check for damage to the WMI file<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Windows needs WMI files to conduct several operations. Various script languages won&#8217;t run on Windows if the file is destroyed.<\/p>\n\n\n\n<p><strong>Steps to check if the WMI file is damaged<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Press <strong>Windows + R <\/strong>to launch the run command.<\/li>\n\n\n\n<li>Input <strong>eventvwr <\/strong>into the text field, and hit <strong>enter<\/strong>.<\/li>\n\n\n\n<li>From <strong>Windows Logs<\/strong>, Choose the option titled <strong>Application<\/strong>.<\/li>\n\n\n\n<li>For <strong>WMI files<\/strong>, view the <strong>references <\/strong>provided on the screen.<\/li>\n\n\n\n<li>Get in touch with <strong>IT professionals <\/strong>in our team if you find WMI files mentioned in the error logs.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"solution-6-change-preference-for-internet-protocol\"><\/span>Solution 6: change preference for Internet protocol<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>You must make IPv4 the primary network protocol on Windows since IPv6 may damage certain of its components. Because there are fewer steps involved, changing settings via the registry is simpler.<\/p>\n\n\n\n<p><strong>Steps to change network protocol preference from IPv6 to IPv4:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use an <strong>admin account <\/strong>to log into Windows.<\/li>\n\n\n\n<li>Press <strong>Windows + R <\/strong>to open the run command.<\/li>\n\n\n\n<li>Input <strong>Regedit <\/strong>in the text field, and hit <strong>enter<\/strong>.<\/li>\n\n\n\n<li>From the left pane, navigate to <strong>HKLM\\SYSTEM\\CurrentControlSet\\Services\\Tcpip6\\Parameters<\/strong>.<\/li>\n\n\n\n<li>Choose the New Key option to create a new registry key.<\/li>\n\n\n\n<li>Fill in the <strong>following information<\/strong> required for creating a new key option:\n<ul class=\"wp-block-list\">\n<li>Key: DisabledComponents<\/li>\n\n\n\n<li>Type: REG_DWORD<\/li>\n\n\n\n<li>Value: 0x20<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>Sage 50 will now use the IPv4 connection protocol to connect to the business file saved on the server because you&#8217;ve successfully disabled IPv6 in Windows. As an alternative, you may look for a data path and program path in Sage 50 using another business file.<\/p>\n\n\n\n<p><strong>Steps to find program and data paths from Sage 50:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Launch <strong>Sage 50<\/strong>.<\/li>\n\n\n\n<li>Once the program opens, log into a <strong>Locally stored Company File<\/strong>.<\/li>\n\n\n\n<li>From the File option, click on <strong>Open Company<\/strong>.<\/li>\n\n\n\n<li>Note down the <strong>directory <\/strong>for the data path.<\/li>\n\n\n\n<li>Type Sage 50 in the <strong>Start <\/strong>menu, and right-click<strong> <\/strong>on the Sage 50 icon.<\/li>\n\n\n\n<li>Choose <strong>Properties <\/strong>and note down the program directory.<\/li>\n<\/ul>\n\n\n\n<p>If you still receive the&nbsp; \u201cYour database engine on computer [server] is unavailable&#8221; error, then check your internet connection, and ensure that it\u2019s working.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>By using the suggestions in this post, I hope you were able to resolve the Sage 50 error \u201cYour database engine on computer [server] is unavailable&#8221;. I&#8217;ve included a thorough, step-by-step tutorial for investigating and resolving this problem. Ask your system administrator if you don&#8217;t already have an admin account, as the majority of these remedies need you to have administrator permissions in Windows.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center block-less-h2\"><span class=\"ez-toc-section\" id=\"faqs\"><\/span>FAQ&#8217;s<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1739180338190\" class=\"rank-math-list-item\">\n<h4 class=\"rank-math-question \">What to do if the Actian service stops on the server?<\/h4>\n<div class=\"rank-math-answer \">\n\n<p>When Actian ceases functioning, <a href=\"https:\/\/www.bigxperts.com\/sage\/errors\/\">Sage 50 encounters an issue<\/a> because it is unable to connect to the database. To resolve this issue, use the task manager and restart the Actian service. If the files for Actian are damaged, you might need to reinstall them.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1739180351497\" class=\"rank-math-list-item\">\n<h4 class=\"rank-math-question \">Does creating custom firewall rules for Sage 50 create security risks?<\/h4>\n<div class=\"rank-math-answer \">\n\n<p>Not at all, no. No other software may utilize the rule since it only pertains to Sage 50. Additionally, you may add special ports to the Firewall to be unblocked; Sage 50 alone uses these ports.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1739180368698\" class=\"rank-math-list-item\">\n<h4 class=\"rank-math-question \">What should I do if I have different versions of Sage 50 on servers and workstations?<\/h4>\n<div class=\"rank-math-answer \">\n\n<p>Because the corporate file and connection manager are refreshed along with the server software once you <a href=\"https:\/\/www.bigxperts.com\/sage\/install-updates-for-sage-50-accounts\/\">upgrade Sage 50<\/a> on your desktops, you should do so. The information in the updated company file cannot be accessed by Sage 50 versions before this one.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1739180402554\" class=\"rank-math-list-item\">\n<h4 class=\"rank-math-question \">Why can&#8217;t Sage 50 open the database?<\/h4>\n<div class=\"rank-math-answer \">\n\n<p>Error: &#8220;Due to a database engine error, Sage 50 is unable to open the database. Check the error log for more details &#8220;when the file is opened locally. Error: &#8220;Due to a database engine error, Sage 50 is unable to open the database. Check the error log for more details &#8220;when the file is opened locally.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1739180527834\" class=\"rank-math-list-item\">\n<h4 class=\"rank-math-question \">How do I fix the connection manager that could not start the database engine in Sage 50?<\/h4>\n<div class=\"rank-math-answer \">\n\n<p>\ud83d\udca0 Go to the control panel go with selected administrative tools and choose services from the drop-down options.<br \/>\ud83d\udca0 Right-click on the Sage 50 Database connection manager and go with the STOP option.<br \/>\ud83d\udca0 Again, repeat your step by right-clicking on the Sage 50 database connection manager and with the START option.<br \/>\ud83d\udca0 After processing the whole procedure try to open the company data file.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Sage 50 error\u00a0&#8220;your database engine on computer [server] is unavailable&#8221; occurs because of network issues or database manager errors. Sage 50 won&#8217;t be able to connect with the data file if the Actian service isn&#8217;t even operating, which will result in a problem. Sage 50 database engine errors are one of the most common errors&hellip;&nbsp;<a href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-error-your-database-engine-on-computer-server-is-unavailable\/\" class=\"\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">Resolve Sage 50 Database Error: Ddatabase engine on computer [server] is Unavailable<\/span><\/a><\/p>\n","protected":false},"author":7,"featured_media":82520,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[7],"tags":[],"class_list":["post-82519","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sage-errors"],"featured_image_src":"https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/10\/Sage-50-Error-Your-database-engine-on-computer-server-is-unavailable.jpg","author_info":{"display_name":"Rick","author_link":"https:\/\/www.bigxperts.com\/sage\/author\/robert\/"},"uagb_featured_image_src":{"full":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/10\/Sage-50-Error-Your-database-engine-on-computer-server-is-unavailable.jpg",820,380,false],"thumbnail":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/10\/Sage-50-Error-Your-database-engine-on-computer-server-is-unavailable-150x150.jpg",150,150,true],"medium":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/10\/Sage-50-Error-Your-database-engine-on-computer-server-is-unavailable-300x139.jpg",300,139,true],"medium_large":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/10\/Sage-50-Error-Your-database-engine-on-computer-server-is-unavailable-768x356.jpg",768,356,true],"large":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/10\/Sage-50-Error-Your-database-engine-on-computer-server-is-unavailable.jpg",820,380,false],"1536x1536":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/10\/Sage-50-Error-Your-database-engine-on-computer-server-is-unavailable.jpg",820,380,false],"2048x2048":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/10\/Sage-50-Error-Your-database-engine-on-computer-server-is-unavailable.jpg",820,380,false],"neve-blog":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/10\/Sage-50-Error-Your-database-engine-on-computer-server-is-unavailable.jpg",820,380,false],"web-stories-poster-portrait":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/10\/Sage-50-Error-Your-database-engine-on-computer-server-is-unavailable-640x380.jpg",640,380,true],"web-stories-publisher-logo":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/10\/Sage-50-Error-Your-database-engine-on-computer-server-is-unavailable-96x96.jpg",96,96,true],"web-stories-thumbnail":["https:\/\/www.bigxperts.com\/sage\/wp-content\/uploads\/2022\/10\/Sage-50-Error-Your-database-engine-on-computer-server-is-unavailable-150x70.jpg",150,70,true]},"uagb_author_info":{"display_name":"Rick","author_link":"https:\/\/www.bigxperts.com\/sage\/author\/robert\/"},"uagb_comment_info":0,"uagb_excerpt":"Sage 50 error\u00a0&#8220;your database engine on computer [server] is unavailable&#8221; occurs because of network issues or database manager errors. Sage 50 won&#8217;t be able to connect with the data file if the Actian service isn&#8217;t even operating, which will result in a problem. Sage 50 database engine errors are one of the most common errors&hellip;&nbsp;Read&hellip;","_links":{"self":[{"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/posts\/82519","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/comments?post=82519"}],"version-history":[{"count":3,"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/posts\/82519\/revisions"}],"predecessor-version":[{"id":87231,"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/posts\/82519\/revisions\/87231"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/media\/82520"}],"wp:attachment":[{"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/media?parent=82519"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/categories?post=82519"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/tags?post=82519"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}