{"id":97278,"date":"2026-10-09T09:28:39","date_gmt":"2026-10-09T09:28:39","guid":{"rendered":"https:\/\/www.bigxperts.com\/sage\/?p=97278"},"modified":"2026-10-09T09:28:42","modified_gmt":"2026-10-09T09:28:42","slug":"sage-50-mtd-submission-error","status":"publish","type":"post","link":"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/","title":{"rendered":"MTD (Making Tax Digital) submission error in Sage 50 Accounts"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">While submitting the VAT Return under the MTD government program, an error occurs. The following Sage 50 MTD submission error message is displayed:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u201cAn error has occurred when communicating with the submission service. Please try again later.\u201d<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Choose \u201cDetails\u201d to check the error message:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cError 403 &#8211; The client and\/or agent isn\u2019t authorised.\u201d<\/li>\n\n\n\n<li>\u201cError 403 &#8211; The client and\/or agent isn\u2019t authorised.\u201d<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This issue can arise for multiple reasons. The reason depends on whether the MTD (Making Tax Digital) submission is for a business or for a client&#8217;s VAT Return filing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This guide outlines the common reasons this issue occurs. The following section includes the steps to fix this issue and other factors to consider while resolving an MTD or Sage 50 VAT submission error.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_88 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Post Navigation<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#what-is-a-sage-50-mtd-submission-error\" >What is a Sage 50 MTD Submission Error?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#why-is-my-sage-50-mtd-submission-failing\" >Why is My Sage 50 MTD Submission Failing?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#how-to-fix-sage-50-mtd-submission-errors\" >How to Fix Sage 50 MTD Submission Errors?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#step-1-vat-registration-number-is-not-valid\" >Step 1: VAT Registration Number is not valid<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#step-2-vat-return-submission-is-already-complete\" >Step 2: VAT Return Submission is already Complete<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#step-3-sage-cannot-communicate-with-the-submission-service\" >Step 3: Sage Cannot Communicate with the Submission Service<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#step-4-unanticipated-error-when-connecting-with-the-submission-service\" >Step 4: Unanticipated Error When Connecting with the Submission Service<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#steps-to-review-the-sage-50-mtd-settings\" >Steps to Review the Sage 50 MTD Settings<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#step-1-use-the-vat-configurations\" >Step 1: Use the VAT configurations.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#step-2-review-the-vat-registration-number\" >Step 2: Review the VAT Registration Number<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#step-3-review-the-non-vatable-tax-code\" >Step 3: Review the Non-Vatable Tax Code<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#step-4-review-the-vat-structure\" >Step 4: Review the VAT Structure<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#step-5-review-the-flat-rate-percentage\" >Step 5: Review the Flat Rate Percentage<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#step-6-register-for-making-tax-digital-for-vat\" >Step 6: Register for Making Tax Digital for VAT<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#step-7-review-the-hmrc-payment-information\" >Step 7: Review the HMRC Payment Information<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#step-8-save-and-retry-the-submission\" >Step 8: Save and Retry the Submission<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#steps-to-reconnect-sage-50-to-hmrc\" >Steps to Reconnect Sage 50 to HMRC<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#1-renew-authorization-from-the-vat-return-message\" >1. Renew authorization from the VAT Return message<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#2-authorize-from-settings-again\" >2. Authorize from Settings again<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#how-to-check-the-vat-return-before-submission-in-sage\" >How to Check the VAT Return Before Submission in Sage<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#1-review-the-vat-registration-number\" >1. Review the VAT Registration Number<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#2-review-the-vat-reporting-period\" >2. Review the VAT Reporting Period<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#3-check-the-vat-numbers\" >3. Check the VAT Numbers<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#4-review-the-mtd-authorisation\" >4. Review the MTD Authorisation<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#5-verify-that-the-return-is-not-already-submitted\" >5. Verify that the Return is not Already Submitted<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#6-check-the-submission-issues\" >6. Check the Submission Issues<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#7-review-the-sage-50-version-and-connection\" >7. Review the Sage 50 Version and Connection<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#8-file-the-vat-return\" >8. File the VAT Return<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-29\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#what-to-do-when-hmrc-rejects-a-sage-payroll-submission\" >What to do When HMRC Rejects a Sage Payroll Submission?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-30\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#1-check-the-unsuccessful-submission\" >1. Check the unsuccessful submission<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-31\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#2-check-the-government-gateway-details\" >2. Check the Government Gateway Details<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-32\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#3-confirm-the-employer-details\" >3. Confirm the Employer Details<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-33\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#4-review-the-employee-details\" >4. Review the Employee Details<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-34\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#5-check-national-insurance-category-details\" >5. Check National Insurance Category Details<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-35\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#6-review-the-payment-date-and-payroll-period\" >6. Review the Payment Date and Payroll Period<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-36\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#7-review-the-hmrc-service-status\" >7. Review the HMRC Service Status<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-37\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#8-review-the-sage-payroll-updates\" >8. Review the Sage Payroll Updates<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-38\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#9-retry-a-failed-fps-submission\" >9. Retry a Failed FPS Submission<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-39\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#frequently-asked-questions\" >Frequently Asked Questions<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-40\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#can-a-failed-fps-be-resubmitted\" >Can a failed FPS be resubmitted?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-41\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#is-mtd-activation-in-sage-50-required\" >Is MTD activation in Sage 50 required?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-42\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#what-does-the-%e2%80%9cthe-vrn-specified-was-not-found%e2%80%9d-issue-imply\" >What does the \u201cThe VRN specified was not found\u201d issue imply?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-43\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#what-does-error-403-imply-while-submitting-vat-via-sage\" >What does Error 403 imply while submitting VAT via Sage?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-44\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#is-sage-50-accounts-compatible-with-making-tax-digital-for-income-tax\" >Is Sage 50 Accounts compatible with Making Tax Digital for Income Tax?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-45\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#can-mtd-capability-function-with-all-sage-50-accounts-editions\" >Can MTD capability function with all Sage 50 Accounts editions?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-46\" href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/#can-mtd-capabilities-be-used-for-a-permanent-license-user\" >Can MTD capabilities be used for a permanent license user?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"what-is-a-sage-50-mtd-submission-error\"><\/span>What is a Sage 50 MTD Submission Error?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">MTD is HMRC\u2019s system for managing tax records and making electronic tax submissions. Sage 50 links with HMRC to recover VAT duties, create VAT returns, and file completed returns.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A Sage 50 MTD submission issue arises when the software fails to complete a VAT return submission to HMRC. Other reasons include HMRC rejecting the submission or a connection disruption.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When the submission is not complete, Sage 50 displays the error message. Inspect the issue quickly and verify that HMRC received the VAT return before filing the taxes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Note:<\/strong> Completing a Sage 50 VAT return does not guarantee that the return is submitted to HMRC.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"why-is-my-sage-50-mtd-submission-failing\"><\/span>Why is My Sage 50 MTD Submission Failing?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A Sage 50 submission under MTD occurs when submission is rejected due to a failure of HMRC. Here is the list of the common reasons that trigger the error:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Note:<\/strong> The issue can indicate problems with HMRC authorization, VAT tenure, VAT data, and Sage services. Review the specific error code before implementing a solution.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Outdated HMRC Validation<\/strong><br>Sage 50 requires certified HMRC approval for MTD submissions. Outdated or cancelled authorization can restrict submissions.<\/li>\n\n\n\n<li><strong>Inaccurate VAT Information<\/strong><br>The VAT registration and MTD information should align with HMRC records. Wrong information can trigger issues leading to the Sage 50 VAT submission error.<\/li>\n\n\n\n<li><strong>Inaccurate Transactions or VAT Codes<\/strong><br>Inaccurate VAT codes can impact VAT numbers. Review the entries before the final submission.<\/li>\n\n\n\n<li><strong>Inaccurate VAT Period<\/strong><br>The Sage 50 VAT period must align with the HMRC regulations. A closed or wrong period can give rise to this issue.<\/li>\n\n\n\n<li><strong>Older Sage 50 Software<\/strong><br>Update the Sage 50 software before requesting a return. An older software version is not compatible with the latest MTD services.<\/li>\n\n\n\n<li><strong>Network or Internet Connectivity Issues<\/strong><br>Connectivity issues can disrupt communication with HMRC. Antivirus or firewall settings may restrict access.<\/li>\n\n\n\n<li><strong>HMRC Service Problems<\/strong><br>HMRC service or maintenance requirements can postpone submissions.<\/li>\n\n\n\n<li><strong>Accounting Data Problems<\/strong><br>Unavailable data, inaccurate VAT entries, or repeated entries can impact the return. Check the return before completing the submission.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"how-to-fix-sage-50-mtd-submission-errors\"><\/span>How to Fix Sage 50 MTD Submission Errors?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Sage reviews VAT information before the VAT return is submitted via MTD. Incorrect information or a connection issue can prevent the submission. Review the error message and then complete the steps shared below:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"step-1-vat-registration-number-is-not-valid\"><\/span>Step 1: VAT Registration Number is not valid<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The VAT registration number in Sage does not align with HMRC. Here is the error message:<\/p>\n\n\n\n<div class=\"wp-block-uagb-blockquote uagb-block-df37ae78 uagb-blockquote__skin-border uagb-blockquote__with-tweet uagb-blockquote__tweet-style-classic uagb-blockquote__tweet-icon_text uagb-blockquote__stack-img-none\"><blockquote class=\"uagb-blockquote\"><div class=\"uagb-blockquote__content\">Error: \u201cYour VAT Registration Number is invalid.\u201d<\/div><footer><div class=\"uagb-blockquote__author-wrap uagb-blockquote__author-at-left\"><cite class=\"uagb-blockquote__author\">Author Name<\/cite><\/div><a href=\"\/\" class=\"uagb-blockquote__tweet-button\" target=\"_blank\" rel=\"noopener noreferrer\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 512 512\"><path d=\"M459.37 151.716c.325 4.548.325 9.097.325 13.645 0 138.72-105.583 298.558-298.558 298.558-59.452 0-114.68-17.219-161.137-47.106 8.447.974 16.568 1.299 25.34 1.299 49.055 0 94.213-16.568 130.274-44.832-46.132-.975-84.792-31.188-98.112-72.772 6.498.974 12.995 1.624 19.818 1.624 9.421 0 18.843-1.3 27.614-3.573-48.081-9.747-84.143-51.98-84.143-102.985v-1.299c13.969 7.797 30.214 12.67 47.431 13.319-28.264-18.843-46.781-51.005-46.781-87.391 0-19.492 5.197-37.36 14.294-52.954 51.655 63.675 129.3 105.258 216.365 109.807-1.624-7.797-2.599-15.918-2.599-24.04 0-57.828 46.782-104.934 104.934-104.934 30.213 0 57.502 12.67 76.67 33.137 23.715-4.548 46.456-13.32 66.599-25.34-7.798 24.366-24.366 44.833-46.132 57.827 21.117-2.273 41.584-8.122 60.426-16.243-14.292 20.791-32.161 39.308-52.628 54.253z\"><\/path><\/svg>Tweet<\/a><\/footer><\/blockquote><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Follow these steps to resolve the invalid VAT Registration Number issue. Once resolved, directly update the VAT registration number in the module:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Sage 200 Professional<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access the \u201cAccounting System Manager\u201d.<\/li>\n\n\n\n<li>Choose the \u201cSettings\u201d option.<\/li>\n\n\n\n<li>Click the \u201cCompany Details\u201d tab.<\/li>\n\n\n\n<li>Access the \u201cVAT\u201d tab and review the number in the \u201cVAT Reg\u201d.<\/li>\n\n\n\n<li>Check it against the HMRC records.<\/li>\n\n\n\n<li>Input the correct number.<\/li>\n\n\n\n<li>Choose the \u201cOK\u201d button.<\/li>\n\n\n\n<li>Now reattempt the MTD submission via Sage 50.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Sage 200 Standard or Education<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Navigate to the \u201cSettings\u201d option.<\/li>\n\n\n\n<li>Click the \u201cOrganization and Financial\u201d option.<\/li>\n\n\n\n<li>Now, click the \u201cCompany Details\u201d tab.<\/li>\n\n\n\n<li>Locate the VAT registration number.<\/li>\n\n\n\n<li>Check it against the HMRC records.<\/li>\n\n\n\n<li>Rectify the number if required.<\/li>\n\n\n\n<li>Now, retry the Sage 50 Making Tax Digital submission<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Note:<\/strong> Get in touch with HMRC when the VAT registration details cannot be verified.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"step-2-vat-return-submission-is-already-complete\"><\/span>Step 2: VAT Return Submission is already Complete<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When a user attempts to submit a VAT return already acquired by HMRC, an error occurs. Here is the Sage 50 VAT submission error message:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Error: \u201cUser has already submitted a VAT Return for the given period.\u201d<\/li>\n\n\n\n<li>Follow these steps in the given order to resolve this issue:<\/li>\n\n\n\n<li>Review the VAT accounting period in Sage.<\/li>\n\n\n\n<li>Check it against the HMRC reporting period.<\/li>\n\n\n\n<li>Review whether the VAT return is accepted by HMRC.<\/li>\n\n\n\n<li>Review for any adjustment requirements.<\/li>\n\n\n\n<li>Record any accepted changes in the right VAT period.<\/li>\n\n\n\n<li>Get in touch with HMRC for further help.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Note:<\/strong> Never resubmit the same VAT Return till HMMRC verifies its status.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"step-3-sage-cannot-communicate-with-the-submission-service\"><\/span>Step 3: Sage Cannot Communicate with the Submission Service<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Sage requires the accurate HMRC authorization for VAT Return submission. In the absence of the authorization, the following error message is displayed:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u201cThe client and\/or agent is not authorised.\u201d<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here are the steps to resolve this issue:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Review the HMRC authorization information.<\/li>\n\n\n\n<li>Verify that the business is set up for MTD.<\/li>\n\n\n\n<li>Finish any pending HMRC registration.<\/li>\n\n\n\n<li>Allow HMRC to verify the registration.<\/li>\n\n\n\n<li>Go back to Sage and reattempt the VAT submission.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"step-4-unanticipated-error-when-connecting-with-the-submission-service\"><\/span>Step 4: Unanticipated Error When Connecting with the Submission Service<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When Sage loses connection with HMRC due to poor internet service, the following error occurs:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Error: \u201cObject reference not set to an instance of an object.\u201d<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here are the steps to resolve this issue:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Review the internet network.<\/li>\n\n\n\n<li>Ensure the connection is strong.<\/li>\n\n\n\n<li>Exit the Sage application and start Sage again.<\/li>\n\n\n\n<li>Reattempt VAT submission. Use a different system if the issue persists.<\/li>\n\n\n\n<li>When the internet connection is steady, resubmit the VAT return.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"steps-to-review-the-sage-50-mtd-settings\"><\/span>Steps to Review the Sage 50 MTD Settings<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Sage 50 uses the MTD settings to submit VAT details to HMRC. Inaccurate settings can give rise to Sage 50 submission issues. Incorrect settings can stop Sage 50 from acquiring VAT obligations or completing VAT Return submission.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sage 50 uses these settings to transfer VAT details to HMRC. Hence, it is crucial to check the Sage 50 MTD settings before proceeding further. Follow these steps to check the settings:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"step-1-use-the-vat-configurations\"><\/span>Step 1: Use the VAT configurations.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Choose the \u201cSettings\u201d option.<\/li>\n\n\n\n<li>Choose the \u201cCompany Preferences\u201d tab.<\/li>\n\n\n\n<li>Click the \u201cVAT\u201d tab.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"step-2-review-the-vat-registration-number\"><\/span>Step 2: Review the VAT Registration Number<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Find the \u201cVAT Reg\u201d field.<\/li>\n\n\n\n<li>Check the VAT registration number.<\/li>\n\n\n\n<li>Check the number against the HMRC records.<\/li>\n\n\n\n<li>Rectify the number when needed.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"step-3-review-the-non-vatable-tax-code\"><\/span>Step 3: Review the Non-Vatable Tax Code<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Find the \u201cNon-Vatable Tax Code\u201d section.<\/li>\n\n\n\n<li>Verify the chosen tax code.<\/li>\n\n\n\n<li>Sage 50 integrates T9 as the default code.<\/li>\n\n\n\n<li>Verify that this code is not displayed on the VAT Return.<\/li>\n\n\n\n<li>Check the VAT Return setup when needed.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"step-4-review-the-vat-structure\"><\/span>Step 4: Review the VAT Structure<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Find the \u201cVAT Scheme\u201d setting.<\/li>\n\n\n\n<li>Verify that the chosen scheme aligns with the business structure.<\/li>\n\n\n\n<li>Check the present schemes:<\/li>\n\n\n\n<li>VAT Cash Accounting<\/li>\n\n\n\n<li>Standard VAT<\/li>\n\n\n\n<li>Flat Rate \u2013 Invoice Based<\/li>\n\n\n\n<li>Flat Rate \u2013 Cash Based<\/li>\n\n\n\n<li>Choose the appropriate scheme.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"step-5-review-the-flat-rate-percentage\"><\/span>Step 5: Review the Flat Rate Percentage<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Find the \u201cFlat Rate\u201d setting.<\/li>\n\n\n\n<li>Check the percentage.<\/li>\n\n\n\n<li>Check the percentage with the HMRC-verified rate.<\/li>\n\n\n\n<li>Add the right percentage.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Note:<\/strong> Ensure you finish this step when the business integrates a Flat Rate VAT scheme<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"step-6-register-for-making-tax-digital-for-vat\"><\/span>Step 6: Register for Making Tax Digital for VAT<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Find \u201cEnable Making Tax Digital for VAT submissions.\u201d<\/li>\n\n\n\n<li>Select the checkbox before the initial MTD submission.<\/li>\n\n\n\n<li>Verify that Sage 50 can link with HMRC.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"step-7-review-the-hmrc-payment-information\"><\/span>Step 7: Review the HMRC Payment Information<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Note:<\/strong> Perform this step when VAT payment requires Sage e-banking.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Find the \u201cHMRC Payments\u201d field.<\/li>\n\n\n\n<li>Check the HMRC bank account information.<\/li>\n\n\n\n<li>Verify that the information is correct.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"step-8-save-and-retry-the-submission\"><\/span>Step 8: Save and Retry the Submission<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Check all the VAT settings.<\/li>\n\n\n\n<li>Verify that the data is accurate.<\/li>\n\n\n\n<li>Choose the \u201cOK\u201d button to save the changes.<\/li>\n\n\n\n<li>Retry the MTD submission through Sage 50<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Note:<\/strong> Check the MTD and VAT settings before reattempting the submission to avoid a Sage 50 VAT submission error.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"steps-to-reconnect-sage-50-to-hmrc\"><\/span>Steps to Reconnect Sage 50 to HMRC<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Sage 50 needs certified HMRC validation for MTD VAT submissions. Connect HMRC with Sage 50 when the authorization expires, or when Sage shows the Sage 50 HMRC Error 403.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Follow these steps to connect Sage 50 to HMRC again:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1-renew-authorization-from-the-vat-return-message\"><\/span>1. Renew authorization from the VAT Return message<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to the VAT Return section and find the verification message.<\/li>\n\n\n\n<li>Choose the \u201cReconnect\u201d option.<\/li>\n\n\n\n<li>Choose the \u201cAuthenticate\u201d option.<\/li>\n\n\n\n<li>Choose the \u201cContinue\u201d option on the HMRC window.<\/li>\n\n\n\n<li>Enter the Government ID and Password.<\/li>\n\n\n\n<li>Choose the \u201cGrant Authority\u201d tab.<\/li>\n\n\n\n<li>Go back to Sage 50 and verify the connection message.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2-authorize-from-settings-again\"><\/span>2. Authorize from Settings again<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Navigate to the \u201cMore\u201d option.<\/li>\n\n\n\n<li>Choose the \u201cBusiness Settings\u201d option.<\/li>\n\n\n\n<li>Click the \u201cAccounting Dates &amp; VAT\u201d option.<\/li>\n\n\n\n<li>Find the \u201cMaking Tax Digital\u201d segment.<\/li>\n\n\n\n<li>Choose the \u201cReconnect\u201d option.<\/li>\n\n\n\n<li>Click the \u201cAuthenticate\u201d option.<\/li>\n\n\n\n<li>Click the \u201cContinue\u201d button.<\/li>\n\n\n\n<li>Add the Government Gateway login details.<\/li>\n\n\n\n<li>Choose the \u201cGrant Authority\u201d option.<\/li>\n\n\n\n<li>Go back to Sage 50 and verify the connection status.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Note:<\/strong> Sage allows VAT Return to have a Draft, Failed, or Waiting status; however, MTD adjustments are denied. Hence, erase or submit the return first, and then recreate the VAT Return after reconnecting.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>To erase a draft VAT Return, follow these steps:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Navigate to the \u201cMore\u201d option.<\/li>\n\n\n\n<li>Choose the \u201cVAT Returns\u201d option.<\/li>\n\n\n\n<li>Choose the appropriate return.<\/li>\n\n\n\n<li>Choose the \u201cDelete\u201d option.<\/li>\n\n\n\n<li>Verify the deletion.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"how-to-check-the-vat-return-before-submission-in-sage\"><\/span>How to Check the VAT Return Before Submission in Sage<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Before submitting a VAT return via Sage 50, review the essential details. Verify the VAT return period, VAT number, figures, MTD validation, and submission progress.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Follow these steps to review the VAT Return before submission:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1-review-the-vat-registration-number\"><\/span>1. Review the VAT Registration Number<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Ensure the VAT Registration Number in Sage 50 aligns with HMRC records. An inaccurate or missing VAT Registration Number can hinder the submission.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2-review-the-vat-reporting-period\"><\/span>2. Review the VAT Reporting Period<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Choose the right VAT obligation period. The period may have ended before the return is submitted.<\/li>\n\n\n\n<li>Review the VAT settings, VRN, and regional configuration when Sage 50 displays the incorrect period.<\/li>\n\n\n\n<li>Update Sage 50 to a more compatible version.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3-check-the-vat-numbers\"><\/span>3. Check the VAT Numbers<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Verify the VAT figures with the accounting requirements.<\/li>\n\n\n\n<li>Review the VAT accumulated, VAT recovered, and other appropriate boxes.<\/li>\n\n\n\n<li>Rectify any issues before the return is submitted.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4-review-the-mtd-authorisation\"><\/span>4. Review the MTD Authorisation<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ensure Sage 50 links to the appropriate HMRC VAT account.<\/li>\n\n\n\n<li>Verify that the MTD authorization is enabled.<\/li>\n\n\n\n<li>Connect to HMRC again and finish the authorization procedure when Sage shows a communication issue.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5-verify-that-the-return-is-not-already-submitted\"><\/span>5. Verify that the Return is not Already Submitted<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Review the HMRC VAT account before making the final submission.<\/li>\n\n\n\n<li>Ensure that HMRC has not received a return for the chosen period.<\/li>\n\n\n\n<li>Do not submit the return twice.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6-check-the-submission-issues\"><\/span>6. Check the Submission Issues<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Review any error or warning message that Sage 50 shows. Common issues include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Error 400:<\/strong> There is a temporary problem with the request or service. Try again later.<\/li>\n\n\n\n<li><strong>Error 403:<\/strong> Sage 50 is not authorised to connect to HMRC. Check your HMRC authorisation settings.<\/li>\n\n\n\n<li><strong>TAX_PERIOD_NOT_ENDED:<\/strong> The VAT period has not finished yet. You cannot submit the VAT return until the period has ended.<\/li>\n\n\n\n<li><strong>The VRN specified was not found:<\/strong> HMRC cannot find or match your VAT Registration Number (VRN). Check that the VRN is correct.<\/li>\n\n\n\n<li><strong>The user has already submitted a VAT Return for the given period:<\/strong> The VAT return has already been submitted to HMRC. Do not submit it again.<\/li>\n\n\n\n<li><strong>The Organizations\/VAT API is currently unavailable:<\/strong> HMRC&#8217;s VAT service is temporarily unavailable. Wait and try again later.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"7-review-the-sage-50-version-and-connection\"><\/span>7. Review the Sage 50 Version and Connection<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Access a Sage 50 version that is compatible with MTD submissions and helps prevent Sage 50 VAT submission errors.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Verify the internet connectivity when Sage 50 fails to connect with HMRC.<\/li>\n\n\n\n<li>Review the HMRC VAT account when Sage 50 displays a communication or server issue. The VAT return may be received by HMRC.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"8-file-the-vat-return\"><\/span>8. File the VAT Return<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>File the VAT Return via Sage 50 once the following is verified:<\/li>\n\n\n\n<li>MTD authorisation<\/li>\n\n\n\n<li>VAT obligation period<\/li>\n\n\n\n<li>VAT figures<\/li>\n\n\n\n<li>VAT registration number<\/li>\n\n\n\n<li>Submission status<\/li>\n\n\n\n<li>Save the submission verification and compatible VAT records.<\/li>\n\n\n\n<li>Check the return before making a final submission to avoid incorrect periods, figures, or repeated submission.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"what-to-do-when-hmrc-rejects-a-sage-payroll-submission\"><\/span>What to do When HMRC Rejects a Sage Payroll Submission?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Detect the precise issue before adjusting the payroll details using the following steps:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1-check-the-unsuccessful-submission\"><\/span>1. Check the unsuccessful submission<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access the unsuccessful RTI submission in Sage Payroll.<\/li>\n\n\n\n<li>Choose the option to check or fix the submission.<\/li>\n\n\n\n<li>Record the error message and number.<\/li>\n\n\n\n<li>Identify the information that needs rectification.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Note:<\/strong> Authentication issues need login details review. However, employee-data issues need employee record rectifications.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2-check-the-government-gateway-details\"><\/span>2. Check the Government Gateway Details<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Incorrect authentication can give rise to the Sage 50 HMRC Error 403. Follow these steps to review the Government Gateway details:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sign in to the relevant HMRC service.<\/li>\n\n\n\n<li>Confirm the Government Gateway details.<\/li>\n\n\n\n<li>Confirm the PAYE service is active.<\/li>\n\n\n\n<li>Verify the Employee PAYE reference in Sage Payroll.<\/li>\n\n\n\n<li>Check the Accounts Office reference.<\/li>\n\n\n\n<li>Confirm the HMRC account status before the resubmission.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3-confirm-the-employer-details\"><\/span>3. Confirm the Employer Details<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">HMRC and Sage Payroll should include relevant employer details. Follow these steps to verify the employer information:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access the employer details in Sage Payroll.<\/li>\n\n\n\n<li>Review the Employer PAYE reference.<\/li>\n\n\n\n<li>Review the Accounts Office reference.<\/li>\n\n\n\n<li>Validate the recorded business name.<\/li>\n\n\n\n<li>Review the business address.<\/li>\n\n\n\n<li>Check the payroll scheme information.<\/li>\n\n\n\n<li>Adjust the inaccurate details.<\/li>\n\n\n\n<li>Update the inaccurate details.<\/li>\n\n\n\n<li>Save the changes.<\/li>\n\n\n\n<li>Check the data before the RTI Return is resubmitted.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4-review-the-employee-details\"><\/span>4. Review the Employee Details<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Inaccurate employee information can lead to unsuccessful FPS submission. Follow these steps to check the employee details:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access the impacted employee record.<\/li>\n\n\n\n<li>Verify the full name of the employee.<\/li>\n\n\n\n<li>Confirm the birth date.<\/li>\n\n\n\n<li>Confirm the National Insurance number.<\/li>\n\n\n\n<li>Validate the postcode and address.<\/li>\n\n\n\n<li>Review the employment start date.<\/li>\n\n\n\n<li>Check the leaving date.<\/li>\n\n\n\n<li>Confirm the National Insurance group.<\/li>\n\n\n\n<li>Review the tax code.<\/li>\n\n\n\n<li>Verify the payroll status.<\/li>\n\n\n\n<li>Erase unwanted spaces and incompatible special characters.<\/li>\n\n\n\n<li>Save the verified details.<\/li>\n\n\n\n<li>Finish all the needed employee fields before final resubmission.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5-check-national-insurance-category-details\"><\/span>5. Check National Insurance Category Details<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The accurate National Insurance category is compatible with precise RTI reporting and payroll computations. Follow these steps to review the NI category information:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access the impacted employee record.<\/li>\n\n\n\n<li>Check the allocated NI category.<\/li>\n\n\n\n<li>Check the category against the employee status.<\/li>\n\n\n\n<li>Review the relevant HMRC rules.<\/li>\n\n\n\n<li>Rectify the category when needed.<\/li>\n\n\n\n<li>Complete the relevant HMRC correction procedure.<\/li>\n\n\n\n<li>Do not alter historical payroll records without checking the relevant correction requirements.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6-review-the-payment-date-and-payroll-period\"><\/span>6. Review the Payment Date and Payroll Period<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The Full Payment Submission should include the right payroll period and payment date. Follow these steps to check the date and period:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access the impacted payroll record.<\/li>\n\n\n\n<li>Review the payment date.<\/li>\n\n\n\n<li>Confirm the pay period.<\/li>\n\n\n\n<li>Verify the tax year.<\/li>\n\n\n\n<li>Check the year-to-date numbers.<\/li>\n\n\n\n<li>Review the leaving status of the employee.<\/li>\n\n\n\n<li>Check the latest FPS submissions.<\/li>\n\n\n\n<li>Rectify incorrect data via the relevant payroll reporting process.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"7-review-the-hmrc-service-status\"><\/span>7. Review the HMRC Service Status<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">HMRC services can experience sudden interruptions. Follow these steps to check the HMRC service status:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Review the HMRC service status.<\/li>\n\n\n\n<li>Verify that the appropriate service is present.<\/li>\n\n\n\n<li>Check the Sage issue message once more.<\/li>\n\n\n\n<li>Reattempt the submission when the service is available.<\/li>\n\n\n\n<li>Do not modify valid payroll details when the service is disrupted.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"8-review-the-sage-payroll-updates\"><\/span>8. Review the Sage Payroll Updates<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Access the current compatible Sage Payroll version prior to payroll processing. Follow these steps to check the Sage payroll updates:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In Sage Payroll, look for software updates.<\/li>\n\n\n\n<li>Install the relevant update.<\/li>\n\n\n\n<li>Reboot the Sage Payroll application.<\/li>\n\n\n\n<li>Check the unsuccessful submission once more.<\/li>\n\n\n\n<li>Submit the FPS again when the software is set.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"9-retry-a-failed-fps-submission\"><\/span>9. Retry a Failed FPS Submission<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Rectify the detected issue before FPS resubmission. Follow these steps to reattempt a failed FPS submission:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access the unsuccessful RTI submission.<\/li>\n\n\n\n<li>Check the error notification.<\/li>\n\n\n\n<li>Rectify the impacted details.<\/li>\n\n\n\n<li>Update the login details when needed.<\/li>\n\n\n\n<li>Check the payroll information.<\/li>\n\n\n\n<li>Choose the \u201cResubmission\u201d option.<\/li>\n\n\n\n<li>Resubmit the FPS and verify that HMRC acknowledged the submission.<\/li>\n\n\n\n<li>Save the submission verification for the records.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Conclusion<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this guide, complete information on how to manage the Sage 50 MTD submission error has been shared. For convenience, additional details related to the error have been shared.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Still, if there are any further queries or doubts, feel free to reach out to our Sage experts.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"frequently-asked-questions\"><\/span>Frequently Asked Questions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1791537152678\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"can-a-failed-fps-be-resubmitted\"><\/span>Can a failed FPS be resubmitted?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Yes. A failed FPS can be resubmitted after resolving the root cause. Review the submission status and then rectify the payroll data or settings that trigger the failure. Once completed, integrate the Sage rectification procedure before final resubmission to HMRC.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1791537168600\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"is-mtd-activation-in-sage-50-required\"><\/span>Is MTD activation in Sage 50 required?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Yes. Enable MTD for VAT in Sage 50 Accounts for businesses registered with HMRC. Access the company VAT settings and choose the appropriate MTD option. Finally, review the HMRC connection and validation before the final VAT return submission.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1791537278331\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"what-does-the-%e2%80%9cthe-vrn-specified-was-not-found%e2%80%9d-issue-imply\"><\/span>What does the \u201cThe VRN specified was not found\u201d issue imply?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>The error implies that Sage 50 Accounts failed to align the VAT Registration Number with HMRC\u2019s MTD service. Review the VRN in Sage and check it against the HMRC records. Rectify any disparity and then perform a VAT resubmission.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1791537292220\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"what-does-error-403-imply-while-submitting-vat-via-sage\"><\/span>What does Error 403 imply while submitting VAT via Sage?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Error 403 implies HMRC has not sanctioned the client to submit the VAT Return. Review the MTD verification and business information. Rectify any issues with HMRC and then head back to Sage for resubmission.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1791537307159\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"is-sage-50-accounts-compatible-with-making-tax-digital-for-income-tax\"><\/span>Is Sage 50 Accounts compatible with Making Tax Digital for Income Tax?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Yes. Sage 50 Accounts is compatible with MTD for Income Tax. Version 33.1 includes assistance for Sole Traders. Sage intends to introduce Landlord support before the submission date. However, the precise release date for the support has not been declared.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1791537318617\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"can-mtd-capability-function-with-all-sage-50-accounts-editions\"><\/span>Can MTD capability function with all Sage 50 Accounts editions?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Yes. MTD capability operates with Sage 50 Accounts Standard, Essential, Professional, and Client Manager. However, users require subscription licenses. Permanent license users do not get subscription-based MTD facilities in Sage 50.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1791537333417\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"can-mtd-capabilities-be-used-for-a-permanent-license-user\"><\/span>Can MTD capabilities be used for a permanent license user?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>No. Sage 50 Accounts offers MTD for Income Tax functionality only via subscription-based licenses. Permanent license items do not include the MTD Income Tax capabilities. A compatible subscription license is required to use them.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>While submitting the VAT Return under the MTD government program, an error occurs. The following Sage 50 MTD submission error message is displayed: \u201cAn error has occurred when communicating with the submission service. Please try again later.\u201d Choose \u201cDetails\u201d to check the error message: This issue can arise for multiple reasons. The reason depends on&hellip;&nbsp;<a href=\"https:\/\/www.bigxperts.com\/sage\/sage-50-mtd-submission-error\/\" class=\"\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">MTD (Making Tax Digital) submission error in Sage 50 Accounts<\/span><\/a><\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[7,8],"tags":[],"class_list":["post-97278","post","type-post","status-publish","format-standard","hentry","category-sage-errors","category-blog"],"featured_image_src":null,"author_info":{"display_name":"Rick","author_link":"https:\/\/www.bigxperts.com\/sage\/author\/robert\/"},"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"neve-blog":false},"uagb_author_info":{"display_name":"Rick","author_link":"https:\/\/www.bigxperts.com\/sage\/author\/robert\/"},"uagb_comment_info":0,"uagb_excerpt":"While submitting the VAT Return under the MTD government program, an error occurs. The following Sage 50 MTD submission error message is displayed: \u201cAn error has occurred when communicating with the submission service. Please try again later.\u201d Choose \u201cDetails\u201d to check the error message: This issue can arise for multiple reasons. The reason depends on&hellip;&nbsp;Read&hellip;","_links":{"self":[{"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/posts\/97278","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/comments?post=97278"}],"version-history":[{"count":3,"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/posts\/97278\/revisions"}],"predecessor-version":[{"id":97282,"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/posts\/97278\/revisions\/97282"}],"wp:attachment":[{"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/media?parent=97278"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/categories?post=97278"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bigxperts.com\/sage\/wp-json\/wp\/v2\/tags?post=97278"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}