Troubleshoot PDF and Print problems with QuickBooks Desktop


QuickBooks is one of the most precious accounting software for small-medium businesses because it consists of various innovative features one of the most used features is QuickBooks PDF and Print. This feature starts showing some errors after a certain period due to multiple reasons. It mainly occurs during the printing checks, PDFs, reports, and invoices. To resolve the issue you need to go through the below article that provides you enough knowledge.

What are PDF and Print problems with QuickBooks Desktop?

This problem mainly occurs while using the QuickBooks PDF and Print feature. This function helps to print the checks, reports, documents, PDFs, and invoices. This may stop working due to multiple reasons. The different errors that occur can be filtered with the help of QuickBooks PDF and Print repair tool.

Types of Errors That Create PDF and Print Problems With QuickBooks Desktop

Here are some different kinds of errors that cause PDF and Print problems with QuickBooks Desktop.

  • Incapable to receive the print invoices, documents and checks
  • An Error happens during the saving of PDF files
  • QuickBooks does not allow to generate the PDF files for printing
  • The PDF converter is out of network
  • Issue generates printing transactions and reports
  • The machine is in bad condition for use
  • QuickBooks occurs an error message says- The Device is Not Ready
  • Missing content after printing the PDF
  • Failed to receive the preview of PDFs and documents
  • The Printer get freeze or display an error message- Printer Not Responding & Printer Not Activated
  • During the reconciliation or print command,  it stuck in between and delay the unsuccessful process
  • Incorrect formatting
  • A Permanent error that can’t be recover
  • Connection problem between the printer, XPS port, or XPS Document writer
  • Appear QuickBooks Error 1722 or 1801
  • Error generating PDF Converter includes- error 30, error 20, and error 41.

Reasons Behind the PDF and Print Problems with QuickBooks Desktop

There are various reasons that cause PDF and Print problems with QuickBooks Desktop. Here are listing some reasons that show you the clear way.

  • It occurs due to the missing record part in PDF. This problem can be converted into serious problem and treacherous to you because it becomes very tough to detect the problem.
  • It can be caused due to the inactive print driver host or the printer is not in working mode for a longer time
  • When you convert your document into PDF format then it may be a disconnect from its converter
  • Maybe there is something wrong with the framework that is not capable to process the documents. Hence, not able to interact with the printer
  • You forget to update the QuickBooks latest version
  • Maybe the wiring set up disturbed that cause unavailability of network
  • There is something worse happen to your printer so it is not in the right condition to introduce the program
  • There is a damaged or infected MSXML file in your system
  • It is due to the damage in the Print Spooler software that saves print jobs in the computer’s memory for a short period till the printer get starts operating.

Important Points

Before jump to the solutions, you need to take the first precautious step that eases your work. Let’s have a look at below mentioned points:

  • After completing the process, before open any program you need to reboot your system
  • You can also notice that Windows Error dialog or QuickBooks Error dialog box appear along with the printer error dialogue box
  • Make sure that your printer wiring system is properly set up and connected to the system
  • Sometimes, users able to print the reports but unable to get the printed transactions. You can correct it by modifying the template form.
  • You need to verify that printer is active and print from other programs. If it works correctly, that means the problem is somewhere else but not in QuickBooks.

Solutions for PDF and Print Problems with QuickBooks Desktop

You can solve the problems that occur in the PDF and Print including emailing, printing, etc. with the help of the PDF printer repair tool.

Steps for download the QuickBooks Tool Hub

  • In the first step, you need to download the QuickBooks Tool Hub in your system and restore the file where you can easily access
  • Now, you need to open the QuickBooksToolHub.exe downloaded file
  • Then, you need to adhere to all the guidelines that display on your computer screen
  • After acknowledging all the terms and conditions and installation process, tap on the tool hub to open the window

How to rectify PDF and Print Problems with QuickBooks Desktop

After downloading the QuickBooks Tool Hub, you are ready to attempt the solutions to resolve this issue. Read the below mentioned solutions to print the documents properly in QuickBooks.

Solution 1: Change your temp folder permissions

Step 1: Change the Temp Folder Permissions
  • First, you have to search for the RUN command in the search section
  • Open the command
  • Then, you need to type the %TEMP% and hit the Enter key
  • After that, move your cursor to the empty area temp folder and click the right side of the mouse.
  • Then, you have to select the Properties
  • Tap on the Security tab
  • In the next step, you need to sure about the user names and groups present on the Security tab access
  • After changing the permission settings, try to save your PDF with QuickBooks again.
Step 2: Check that print allow XPS

You can implement this only to save as PDF and email errors.

  • In the initial stage, you need to open the Notepad
  • Then, tap on any alphabetic keys on your keyboard
  • After that, open the file and select the print option for it
  • Now, you need to choose the XPS document writer and print
  • Then, you need to visit the save context box and check for the XPS document exists or not that you have printed from your notepad.

Solution 2: Remove the Printer file

  • In the first step, you need to quest for the files that you want to print
  • After getting the files, you need to change their names into qbprint.old and wpr.old and right now you don’t need to delete
  • Then, you need to open the QuickBooks application and visit the company
  • Open the file and tap on the option Printer Setup
  • After this, you need to select any transaction in the Form Name
  • In the end, hit the OK option.

Solution 3: Recheck the Reconcile window

If QuickBooks is not functioning properly after choose to reconcile from the banking menu and the PDF function is running properly, and then maybe reconciled window is turned off.

  • In this solution, you need choose the window menu and search in the list for reconcile window
  • After that, you must have closed all the opened files and began reconciliation one more time.

Solution 4: Use the QuickBooks PDF and Print Repair Tool


Before attempting this solution make sure that you have used the latest version of the QuickBooks application.

  • Firstly, you need to open the QuickBooks Tool Hub
  • Then, you need to pick up the Program Problems option
  • In the next step, you need to choose and operate the QuickBooks pdf and print repair tool. This process consumes your little time
  • After that, you have to try to email, print or save as a PDF format from the application.


In this article, you get to know the PDF and Print problems with QuickBooks Desktop and much more. This article completely provides you authentic information that takes some time to understand but definitely works for your problem. If still your problem is not resolved and creates more snaky way then it’s better to contact the experts rather than performing irrelevant steps that create the huge pile. You can give leave your query in their chat box or official email address.


Why QuickBooks is Stopping Printing the Documents?

QuickBooks never stop your process there is some error in the application that stops or delay your tasks. Printing issues may occur due to the improper wiring in the back of the printer or QuickBooks operated in the old version. There are more reasons but these two are the main subject of occurrence.

How can I Change the Print Settings in the QuickBooks?

You need to go through the system’s settings, from the Printers and Faxes window you need to right click on the working Printer then you need to arrange the settings as a Default Printer. Close the window and verify from the QuickBooks.

How can I Modify the Print Margins in QuickBooks Application?

You can modify the changes manually, you need to open the sales form then go to the customize link then edit the settings accordingly.

Further Reading

Post Written by

Daniel Tough is a Content expert @ with over 7 years of experience who writes blogs on Accounting & Accounting Softwares. He’s an organizer for SEO Meetup & SEO Conference. Daniel regularly writes informative articles on Accounting & Accounting Software integration with various third-party apps.

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