Clients who are using QuickBooks Desktop accounting systems often include small and medium-sized enterprises (SMBs) and newly established SMBs. We are not very pleased to learn that you want to leave QuickBooks. However, we want to make the process hassle-free for you, even for the cancellation. This is what you have to do to end your subscription. In this article, you will learn how to cancel QuickBooks Desktop subscription.
Steps to Cancel QuickBooks Desktop Subscription
There are many ways to terminate your subscription to QuickBooks. Calling to cancel a service is one of the practical ways to go about it. You can call 1800-892-1352 to cancel your service once you are certain you want to. Once you’ve established contact with the agent, ask them to end your QuickBooks membership. A QuickBooks Desktop subscription, support plan, or annual plan can be canceled. It’s critical to understand that subscriptions have certain constraints:
- A minimum 12-month membership is needed for support plans.
- Call Intuit at least five days before the next payment date to discontinue your subscription.
- You can get in touch with QuickBooks Desktop Customer Support with any queries or to cancel your plan.
The following are the procedures to follow if you do need to cancel your subscription:
- Register with CAMPs by logging in.
- Please see if you have any questions about your account. How do I utilize CAMPS, and what is it?
- Choose the QuickBooks Desktop Account that has to be changed.
- If you have more than one, you may see which one is currently chosen in your login profile.
- Locate your subscription or service under Products & Services, then click Details.
- Choose Cancel Service from the available options after making sure this is the product or service you no longer require.
- To help us improve our services, kindly let us know why you’re leaving. Choose Proceed to cancel after giving any more information (optional).
- By choosing Cancel Now, you can confirm your cancellation.
- Both a message and an email will be sent to you as confirmation.
Please follow these instructions to terminate your QuickBooks payroll subscription if it is part of your subscription:
- Finish and process your last payroll.
- Publish the required payroll reports.
- If you use a payroll provider and file or pay your taxes independently, be sure to:
- Make any unpaid tax deposits.
- Process and submit any unfinished yearly or quarterly forms.
Cancellation Policies for QuickBooks Desktop Subscriptions
Within the 60-day Money-Back Guarantee (Monthly and Annual)
There is a 60-day money-back guarantee on this membership. If you decide to cancel your subscription within 60 days of signing up, you will only be given a complete refund. The credit card we have on file for you will be used to execute refunds.
Monthly Subscription
- Monthly product subscriptions are subject to the aforementioned restrictions:
- There are no cancellation fees.
- On the cancellation date, your subscription to QuickBooks Desktop will be terminated.
- If payroll is part of your membership, you will no longer have access to payroll as of the date of cancellation.
- If your subscription includes assistance, you won’t be eligible for free data recovery services or aided support for problems and inquiries not addressed by the customer service policy.
- Unless you are switching to a different QuickBooks Desktop software membership or a QuickBooks Online subscription, there is no refund available for the current membership period.
Annual Subscription
You can cancel your annual payment membership for the QuickBooks Desktop package if you’re not happy with it. The support plan does, however, have certain terms and restrictions that are crucial to understand.
After the 60-day Money-Back Guarantee (monthly)
After the 60-day money-back guarantee period, if you seek a cancellation:
- Whether you are switching to a different subscription for QuickBooks Desktop software or a QuickBooks Online subscription, you won’t get a prorated refund for the remaining time in your current subscription.
- The remainder of your current subscription period will give you access to your product. Once your current subscription period is over, you will no longer have access to your QuickBooks Desktop application.
- If payroll is part of your subscription, your access to payroll will end on the termination date.
- If support is a part of your subscription, you won’t get help with problems and inquiries that aren’t included in the customer care policy, nor will you get data retrieval services without having to pay extra.
A monthly service subscription only
- For monthly memberships, the aforementioned terms apply:
- Cancellation is free.
- During the ongoing membership period, there is no return option
You won’t be able to use the following services after canceling your service-only membership:
- Get aided help without paying extra for problems and inquiries that aren’t included by the customer service policy.
- Get Data Retrieval Services without paying anything extra.
After the 60-day Money-Back Guarantee (Annual)
- You won’t get a partial refund for the unused amount of your membership if your termination request is submitted after the 60-day money-back guarantee period.
- Any cancellation will result in the end of your service.
Annual
You have the choice to end your yearly billing QuickBooks Desktop Service Only plan if you are dissatisfied with it. The Service Only plan includes particular restrictions and limitations, though, and it’s crucial to be aware of this
You won’t be able to use the following services after canceling your service-only membership:
- Without paying an extra price, get assisted help for problems and inquiries not included in the customer care policy.
- Don’t pay extra to receive data recovery services.
Conclusion
The trial period may be preferred by many users before they decide to subscribe to the accounting system. It provides customers with useful information on whether they should keep using the service or buy a New membership. Anytime after purchasing the subscription, if you decide you no longer want to use QuickBooks, you can cancel your membership using one of the several options listed above.
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