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4 Ways to Fix Error initializing QBPOS application log in QuickBooks

Error initializing QBPOS application log in QuickBooks
Error initializing QBPOS application log

What is Error initializing QBPOS application log

You have opened QuickBooks Point of Sale and the “error initializing QBPOS application log” is reported on your screen. This error happens when the two files compatibility of software or windows won’t match. Check and edit the content in the shell folder of QBPOS. Also, create the new windows admin.

Error: Error initializing QBPOS application log

Error message: “Error initializing QBPOS application log. If this happens every time you launch the program, please contact technical support.”

QuickBooks POS provides an all-in-one point-of-sale solution for retailers, although Error Initializing QBPOS Application Log in QuickBooks may occur at times. It happens for the most part, flies up when you’re introducing or propelling the software. The major reason behind this error is the incompatibility of the two software or the damaged window files. Moreover, QuickBooks POS allows users to effortlessly enter sales data into the client’s bookkeeping software. Other QBPOS key capabilities include scanner tag filtering, charge card preparation, value enquiry, receipt notes, and more. In this article, we’ll go through the QuickBooks POS Application Log Error as well as how to fix it with ease.

What are the significant causes of Error Initializing QuickBooks POS Application?

Here are the reasons for the error initializing QuickBooks POS Application Log:

  • The issue encounters when you attempt to launch QuickBooks POS.
  • Corrupted windows files
  • Degenerated or damaged Windows framework records
  • To fix the issue of initializing the QBPOS application log in QuickBooks, you require considering fixing the Windows system.

People Also Read: POS Is Not Transferring Data to QuickBooks

How to Resolve Error Initializing QBPOS Application Log?

The below are a few Experts suggested methods which help you to get your error resolved easily and back to making a sale once again in QuickBooks Point of Sale (POS). Make sure you take complete precautions when you start executing every single method.

Let’s proceed:

Method 1 : Modify the Contents of the QBPOS Shell Folder 

  • End QBPOSShell task 
    • Press the Ctrl + Alt + Delete keys altogether from your keyboard 
    • Next, select the Task Manager 
    • Now, move to the Processes tab and highlight the QBPOS Shell 
    • Then select the End Task button. 
  • Show hidden folders 
    • Go to the Windows Start menu 
    • In the search box, type “File Explorer” and select the same icon 
    • Now, visit the View tab and choose the checkbox named “Hidden Items”.
  • Rename the QBPOS Shell folder 
    • Browse to he location C:\Users\{User Logged on}\AppData\Local\Intuit
    • Open the folder with the name QBPOSshell.exe_URL….. Having latest modified date
    • Do a right-click on the user.config file and select the “Rename” option 
    • Now, you have to rename the file to the “user.configold”
    • Finally, close the window and try to open QuickBooks Desktop Point of Sale once again. 

Method 2 : Generate A New Admin Windows

  • Create a local user account 
    • Go to the Windows Start menu and select Settings option 
    • Select the Account >>> Family & other users (Other users)
    • Now, select the option “Add someone else to this PC”
    • After that, select the “I don’t have this person’s sign-in information”
    • In the next page of screen, you have to select the “Add a user without a Microsoft”
  • Change the local user account to admin 
    • Go to the Windows Start menu and select the Settings option 
    • Next, select Accounts >>> Family & other users (Other users)
    • Choose the username you created earlier and then click “Change account type” 
    • Now, go to the Account Type and select the Administrator and then hit Ok 
    • After that, sign in as an Admin.
  • Open QuickBooks Point of Sale 

Method 3: Login with A New User Account

For Windows XP users:

  • First, swipe in from the right edge of your screen and press Windows Start menu 
  • Next, press together the keys Windows + R to open the Run window 
  • Type Control Panel within the blank text field and hit Ok 
  • Now, double-click on the User Accounts 
  • Here, click on the option “Create a New Account” and follow on-screen instructions in order to create a new user account with admin rights 
  • In the end, run your QuickBooks Point of Sale and verify whether the error is resolved or not.

For Windows 7 users:

  • Again, swipe in from the right edge of your screen and press Windows Start menu 
  • Select the Control Panel >>> User Accounts option 
  • After that, give a click on the Manage Another Account option and select the option “Create a new Account”
  • Now, add a name for the new account and choose the “Administrator” option 
  • After that, click on the option “Create Account”
  • Once done then you have to restart your system and sign in with a new admin account then attempt once again to open QB POS. 

For Windows 8, 8.1, and 10 users:

  • To start with looking at the lower-left corner of your PC screen and do a right-click on the Windows Start menu 
  • Thereafter, select the tab called “Control Panel” 
  • After that, click on the “User Account and Family Safety” and then select “User Accounts” 
  • Go to the Manage Accounts and select the option “Add a New User” 
  • Now, hit “Add a User” and then select the link “Sign in without a Microsoft Account”
  • Next, you have to select the “Local Account” 
  • Here, you have to simply enter a username and leave the space blank of password field 
  • Once done then hit Next followed by Finish tab 
  • Restart your system and try to sign in using your new account credentials 
  • Finally, attempt once again to open your QuickBooks Point of Sale. 

Method 4 : Update QuickBooks to The Latest Version

Outdated version could be one of the apparent reasons behind the error Initializing QBPOS Application Log. Make sure to install QuickBooks updates to get the error easily resolved. Updating software with the latest release also ensures the better security of your data.

Let’s see the process to update QuickBooks from within the Application, 

  • Initially, open your QuickBooks then go to the File tab and click on the Close Company/Logoff 
  • From the File tab, select the Exit tab
  • And then right-click on the QuickBooks icon and select “Run as Administrator” 
Run quickbooks as an administrator
  • Click Help once QB display “No Company Open” and then select the “Update QuickBooks” 
  • Now, go to the Options menu and click “Mark All” >>> “Save” 
  • Next, check mark the checkbox named “Reset Update” from under the “Update Now” tab 
  • Hit the “Get Updates” option and exit the application when the QuickBooks displays “Update Now” tab 
  • Launch your QuickBooks and hit “Yes” on the “Install Updates” popup 
  • After the updates are successful then relaunch your PC. 

Steps to Update QuickBooks Outside your QuickBooks application 

  • Navigate to the QuickBooks Downloads and Updates web-page and follow the link 
  • Choose the country >> Product >> Product version and then click “Get the Latest Updates” link on the page 
  • When the updates are downloaded, move to the downloads
  • Double-click on the Update file to begin the installation 
  • Perform the instructions that appears to install the updates 
  • After the updates are successfully installed, make sure that you restart your system.

Final words:

Hopefully, the above-enumerated resolutions help you in troubleshooting the Error Initializing QBPOS Application log. If you still face any difficulty, you can get further assistance through the QuickBooks experts team for smooth implementation.

Infographic to Fix Error initializing QBPOS application log in QuickBooks


  1. How to edit the QBPOS Shell Folder in Windows 7 to fix the error of initializing the QBPOS application log into QuickBooks?

    The steps guide for Windows 7 users on how they can perform the editing in the QBPOS Shell Folder to resolve the error encountered.

    The steps are mentioned here:-

    1. Open the Control Panel
    2. You have to click on the View tab in the Folder Options
    3. Go to the Advanced Settings
    4. Select show hidden files, folders, and drives
    5. Click on Apply to apply changes and then click the OK button to close the window
    6. Go to the location C:\Users\(Name of the user)\Appdata\Local\Intuit\QBPOSshell.exe
    7. You have to right-click on the user.config and then click on Rename option
    8. Now, do rename the file by adding OLD at the end of the file name
    9. Then press Enter button to save the rename folder name
    10. Close all the things and try to open the QuickBooks POS and check for errors.

  2. Can I uninstall and reinstall the QuickBooks software to fix the error initializing the QBPOS application log into QuickBooks?

    Yes, you can uninstall and reinstall the software with the proper process so that it won’t cause any other problem to you. Firstly, uninstall the software using the Control Panel followed by uninstalling the wizard. After that, you have to reinstall the software by using the older downloaded installation file or download the new installation file. Then install it with the step-by-step instructions of the installation wizard. Then use the software to check for errors.

  3. If I restore the Backup then it helps in resolving the error initializing QBPOS application log into QuickBooks?

    Yes, you can try to restore the backup and again do the task carefully that causes you this error initializing QBPOS application log into QuickBooks. The restored data helps you in restoring all the data that you even lost while having this error.

    To restore the steps are:-

    1. In QuickBooks, click on the File menu option
    2. Select the Open or Restore option from drop-down menu
    3. Click on Restore a backup copy and press the Next button
    4. Click Local Backup to restore data file from the local backup file then click the Next button
    5. Browse for the backup file to restore then select it 
    6. Select the folder to decide where you want to restore the company data file and click the Open button
    7. When all is set, then click the Save button, and you are done.

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