How to Change Master Admin in QuickBooks Online?

With, Master admin approach you can add all types of users and manage their roles. This information will help you to learn how to change the master admin but there is only one admin which has the power to grant the access of all users request.

If you want to change the administrator role, you will need to have Master Administrator rights to be able to do so. Making a change is not possible otherwise. You will require to have some technical knowledge to make it even easier. We, at the AccountingErrors QuickBooks tech support team, advise you to follow these simple steps to be able to Change Master Admins in QuickBooks Online.

Changing Master Admin in QuickBooks Online

There are two interfaces of QuickBooks Online, the new one and the old one. We will follow the procedure for both of them. Whichever interface your QuickBooks has, follow the solution according to it.

1. For old interface : Creating a new Company Administrator user

• Sign in as the Company Administrator or Master Administrator.
• Go to the Gear Icon at the top and select it. Click on Manage Users.
• Click on New.
• Go to Company Administrator, click on it and then Next.
• The name of the New User and his email address needs to be entered in this step. Click Next.
• Complete the prompt and click Finish.
• Log out of QuickBooks.
• The person you added will get an email, confirming him to be a Company Administrator.
• The person needs to click on the link and log in with the existing credentials if he has any. (Otherwise, they can create a new user id and log in.)
• The person will log in and reset his login credentials.
• You will need to log in again as Master Administrator to repeat the same process for another user.
• Once Finished, log out of QuickBooks  Online.

2. For new interface : Creating a new Company Administrator user:

• Sign in as the Company Administrator or Master Administrator.
• Go to the Gear Icon at the top and select it. Click on Manage Users.
• Click on Add User.
• Go to Company Administrator, click on it and then Next.
• The name of the New User and his email address needs to be entered in this step. Click Save.
• Sign out of QuickBooks .
• The person needs to click on the link and log in with the existing credentials if he has any. (Otherwise, they can create a new user id and log in.)
• The person will log in and reset his login credentials.
• You will need to log in again as Master Administrator to repeat the same process for another user.
• Once Finished, log out of QuickBooks Online.

Transferring Master Administrator rights to existing Company Users:

• Click on the Gear icon at the top and then Manage Users.
• Look out for the admin you want to make Master Admin and go to the Action column and click on the Drop-down Arrow.
• Click Make Master Admin.
• Confirm your action by selecting Make Master Admin once more.
• Log out of QuickBooks Online.
• The user you made master admin will receive an email, confirming his Master Administratorship. He’ll need to click on the link to accept the invitation.
• Ask them to log in with their old credentials.

By following these simple steps, you should be able to transfer Master Administratorship to the desired user. However, if you find yourself stuck somewhere and need technical assistance, you can get in touch with our Accountingerrors QuickBooks Technical Support Team on ✆. They have a great QuickBooks helpdesk consisting of brilliant QuickBooks technical experts having years of QuickBooks technical experience.

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FAQs

How to change the primary admin in quickbooks online?

To change the primary admin in quickbooks online, you need to;

1. Log in to QuickBooks Online as the current primary admin.
2. Click on the gear icon in the upper right corner and select “Manage Users” from the drop-down menu.
3. In the Manage Users window, click on the user whose role you want to change.
4. Click on the drop-down menu under the user’s name and select “Admin” or “Company Admin” depending on the level of access you want to grant.
5. Click “Save” to update the user’s role.
6. If you want to remove the current primary admin role from the user, you will need to select another user to be the primary admin. To do this, click on the gear icon in the upper right corner and select “Manage Users” from the drop-down menu.
7. Click on the user who you want to make the new primary admin.
8. Click on the drop-down menu under the user’s name and select “Admin” or “Company Admin” depending on the level of access you want to grant.
9. Click on the checkbox next to “This user is now the primary admin.”
10. Click “Save” to update the user’s role and make them the new primary admin.