QuickBooks Update Error 12038

It is important to note that QuickBooks is a highly-engineered accounting software that provides its users with the most advanced features. However, despite being the easiest and most convenient application, users are forced to encounter issues like “QuickBooks error 12038”. This error usually pops out when the user is attempting to update the QuickBooks Desktop Payroll to the latest release. 

QuickBooks update error 12038 can be triggered by many reasons; the wrong date and time, to name one of them. Consequently, QuickBooks starts to freeze or malfunction; it may also stop responding to user requests, some tabs are greyed out, and much more. Moreover, a corrupted installation file could lead to this error. So let’s have an in-depth discussion about the same.

What are the prominent causes of QuickBooks error 12038?

Sometimes when you attempt to update the QuickBooks Desktop to its latest release, QuickBooks error 12038 may appear on your screen which hinders you throughout the process.

• If the inaccurate date and time are set on your computer.
• If the users are using an unstable internet connection or QuickBooks is not able to identify your internet service.
• This error may also display when there are several versions of QuickBooks Desktop available in one system.
• If the firewall software is blocking free access to QuickBooks executable files.

Some key points to remember before rectifying the QuickBooks error 1328 updating file

Before you go with the process, you are required to do some important actions as follows;

• The Download Accelerator is installed in most of the devices to speed up any downloading process. You must disable it before downloading the QuickBooks updates as it can damage the software. 
• Verify that your connection’s internet speed is at least 28.8 kilobits per second (Kb/s).
• If in your browser, the parental controls are enabled for safety then turn them off whenever you are going to update QuickBooks.
• Before you perform any resolution method, you should first create a backup of your company file. Else, you may have to deal with accidental data loss. 

solutions to fix QuickBooks error 12038

You are supposed to go through the below-listed steps one by one if it is hectic for you to rectify QuickBooks error 12038. So without wasting a while, let’s get started.

Step 1: Ensure that the correct Time and Date are updated on the computer

Incorrect date and time can hinder the update process and create so make sure this setting is accurately set in your system. To do so, you have to check out the following points:

• By clicking on the date and time at the bottom right-hand corner, you have to be sure about the accuracy of the date and time. 
• If not then press the Windows + R keys together to bring up the Run box.
• Now type the Control or Control Panel in a search box.
• Select the Clock and Region from the drop-down menu.
• Choose a current Date and Time.
• Then click on “Change the Date and Time” in the drop-down menu.
• Modify the time and date to the desired time zone and later press OK.
• After that, you are supposed to tap on Change Time Zone from the drop-down menu. Ensure that the time zone is correct otherwise, this error may incur.
• Before trying to install the updates, shut down the QuickBooks and reopen it.

Step 2: Reset QuickBooks Updates and Attempt to Install them again

This error can be resolved if you reset QuickBooks updates and try to install them again. For this, you are required to go through the below-listed steps;

• First, you would have to open the QuickBooks desktop.
• Navigate to the assistance and then update the QuickBooks Desktop.
• Select Update Now.
• From the drop-down menu, choose the Reset update, click it, and then Get Updates the notifications.
• In the end, you need to keep patience for a while as the QuickBooks Desktop update will take some time.

Step 3: Check the Internet Connection Settings

To confirm that a poor Internet connection is causing the QuickBooks Payroll 12038 error. You need to perform the below-given steps on your own.

• In this initial step, you need to hit on the web browser and visit the official website of your bank such as chase.com, in case you are unable to open the website, it is suggested that you contact your Internet Service Provider (ISP) once. 
• Kindly do the following actions when you can open the bank’s website.
  • The very first step is to open QuickBooks and then browse to the help menu.
  • Click on Internet Connection Setup in the Help menu.
  • In the options that appear on your screen, choose my computer’s Internet Connection Settings to establish a connection when this application accesses the Internet.
  • To proceed further, hit Next.
  • Now select the tab of Advanced Connection Settings.
  • Herein, locate the Restore Advanced Settings.
  • Then click OK and you are done with the process.

QuickBooks desktop should be closed and reopened again and then you can try to install the updates. 

Step 4: Multiple QuickBooks Versions installed on the same computer

When you get several QuickBooks versions installed on the same computer like QuickBooks 20xx, this error will appear on your screen and bother you to a great extent.

• Go to the Downloads & Updates section of the QuickBooks website.
• Select the Country now.
• Choose the Product according to your requirements.
• Now select the version.
• Press the Search button.
• Once you have completed the above step, click “Get the recent Updates” (below the download button).
• When the download process is completed, you have to install the latest release.

Closure!

Hopefully, you won’t have to struggle with “QuickBooks error 12038” once you read this blog till the end. But, if you fail to find out the actual reason for such errors and want some guidance and suggestions, you can get in touch with QuickBooks Proadvisor helpdesk team members as they have intense knowledge and experience to resolve every kind of technical glitch in one go.