QuickBooks error 3180 is related to the employee’s list and the details stored in it. It can mean one of several things. First of all, the voucher may be damaged or the item may not have been correctly mapped or the accounts may not have been correctly mapped to the items. If the item that you are currently using is inactive, then you are more likely to get this error. A deleted account cannot work with journal transactions, so use a valid and active account to create such a journal entry.
QuickBooks 3180 error also relates to accounts receivables and accounts payables, which are essential for businesses including retailers, manufacturers, etc. When you try to create a journal entry transaction in QuickBooks for an accounts receivable or accounts payable then you must include a vendor in the details; otherwise, you cannot create such a transaction.
In this post, you will learn how to fix Quickbooks error 3180.
What is Quickbooks error 3180?
Quickbooks error 3180 is related to journal entries and occurs when a user applies an expired or damaged voucher or uses the incorrect item to create the entry. Users who work a lot with accounts receivable and accounts payable encounter this error more frequently because they may forget to add vendors to the details of these forms.
Solutions for Quickbooks error 3180
As this error is related to transactions and journal entries, users have to take extreme care when resolving these issues to not lose their accounting data. We recommend that you create a backup of the company file before you apply any of the solutions to your system.
Let’s get started.
Solution #1: Recreate the voucher and verify the accounts
We’ve summed up both solutions because they are related to each other in a variety of ways. Both of these may occur simultaneously or alone so users can see the underlying cause for the errors and then apply the solution accordingly.
To recreate the voucher follow the steps given below:
- Choose the voucher and reverse set in Quickbooks desktop.
- Recreate the voucher with the same details to be sure that you have a new version without any damage to it.
- Launch the financial exchange.
No, you need to recheck the accounts so that you can ensure that each of the items is connected to the proper account. An item that is not associated with the proper account will lead to errors in your accounting data which can create problems for you in the future.
Here are the steps to recheck and verify the accounts:
- From the homepage, choose the option sales history.
- From the home menu, click on the item list and then select Edit.
- From the options provided for Quickbooks Desktop, choose to map the accounts and items properly and relevantly.
- Verify that the accounts that the items are related to are still active. Inactive accounts will lead to the error so make sure to activate the accounts or match the item to a new account.
- Now go back to point of sale software and choose the item list.
- From the edit menu set the preferences for income, asset, and COGS accounts in the items.
- Click on save and then run the financial exchange once again to check if the error still occurs.
As all of these solutions require you to work with transactions and journal entries, please make sure that you do not change any data that you have no information about because changing this data can lead directly to conflicts within your books. Future, it can ultimately lead to inaccurate balance sheets and incorrect reports.
Solution #2: Add a vendor to the detail line
Quickbooks Desktop requires users to enter a vendor in the detail line. If the user says to do so then he or she will get a Quickbooks error message.
When users try to create a paid-out in Quickbooks Desktop point of sale, they need to make sure that the vendor is mentioned in the details. QuickBooks Error 3180 can occur with both accounts receivable and accounts payable.
Here are the steps to quickly reverse such paid outs and create new ones with the correct information there are the steps too quickly e enter the correct vendor details when creating and accounts receivable are accounts payable:
- Go to the point of sale software.
- Go to sales history and click on the receipt type column.
- Choose the most recent received with the tag payout
- Click on the dropdown menu ‘I want to…’, then choose Reverse to undo the transaction so that you can make necessary changes to it.
- Recreate the paid-out in QuickBooks point of sale by entering the correct vendor details in the accounts payable and accounts receivable.
You have successfully created a new paid-out by entering the correct details of the vendor in the journal entry. First, if the account that the item is connected to is still active, then you should not encounter an error. However, if the error still occurs, then you may have to check for the validity and status of the account.
Solution #3: Connect the item to a valid account
When users map Quickbooks desktop accounts to the wrong account in the point of sale software, then they see the status code 3180 error.
Here are the steps that you need to take at Quickbooks point of sale:
- From the file, the menu clicks on differences.
- Go to the company menu and choose the accounts option under the financial.
- Ensure that the accounts are mapped properly and correctly in both the basic and advanced tabs. After verifying, click on save.
- Click on Run financial exchange.
Once you have verified that the item is connected to the correct account, you can take the following steps in QuickBooks Desktop:
- Go to the list menu.
- Click on the item list.
- Go to the point of sale item and map to the correct account.
- Run the financial exchange once again.
Once you properly sync the accounting data between the point of sale and the Desktop software, you need to make sure that each transaction is mapped to the relevant account.
Solution #4: Verify the sales tax details
Status code 3180: Status message: There was an error when saving a Sales Receipt (or Credit Memo). QuickBooks error message: Sales tax detail line must have a vendor.
If you get this error while saving or creating a sales receipt in Quickbooks, then you may have a damaged item or you may have selected the wrong type of item when creating the receipt.
Here are the steps to fix QuickBooks error 3180 when theories related to sales receipts:
- Launch Quickbooks Desktop and go to the Lists menu.
- Click on the item list, then select include inactive.
- Once you click on the type header, sort the list according to your requirements.
- Rename the item at the point of sale.
- Match all the duplicate items that you can find in QuickBooks Desktop.
Solve QuickBooks Error 3180: “There was an error when saving an Employees list, element ‘Employee, Name’”
Error 3180 can occur on both POS and Payroll versions of QuickBooks Desktop. The error can occur for several reasons including:
- Damaged voucher
- Deleted account in QuickBooks Desktop
- Account linked to an inactive item
- Account not mapped correctly
To recreate the voucher, you can reverse the voucher, and re-create a new one using the information from the previous one. Then run a financial exchange to sync data.
Recheck Accounts after recreating damaged vouchers
Steps to recheck accounts after recreating damaged vouchers:
- Click on Save, then run financial exchange from QuickBooks POS.
- From the Home page, choose the Sales History.
- Note down the items affected by the error.
- From the home screen, choose Item List.
- Click on Edit.
- Verify that the account mapping is set up correctly in the QuickBooks Options section.
- Go to QuickBooks Desktop and verify that the linked accounts are active.
- Go to QuickBooks POS, choose Item List, and click on Edit.
- Correct the income/COGS/Asset accounts for the item.
Solutions for QuickBooks error 3180: “A/P | A/R detail line must have vendor”
Creating a Paid Out using the accounts payable or receivable account causes the error 3180. You need to fix this problem by reversing such entries and removing them from your books. You can then recreate the Paid Out without using these accounts.
Reverse payouts created Using A/P or A/R accounts
- Recreate the Payout without using the A/P or A/R accounts from the QuickBooks desktop.
- Go to QuickBooks POS, and select Sales History from the home screen.
- Choose the latest receipt tagged as Payout.
- Choose Reverse from the I want to… drop-down menu.
Solution QuickBooks error 3180: “The posting account is invalid”
The posting account must be valid or you’ll receive the QuickBooks error 3180.
Step 1. Verify Posting account is Valid
- Launch QuickBooks Desktop Point of Sale.
- Go to the File menu.
- Choose Preferences, then Company.
- Click on Accounts from the Financial section.
- In both Basic and Advanced tabs, verify that the accounts are mapped correctly. Click on Save.
- Run financial exchange.
Step 2. Verify Posting account is Valid
Steps to follow in QuickBooks Desktop:
- Go to the Lists menu.
- Choose the Item List.
- Verify that the accounts are mapped properly.
- Run financial exchange.
Step 3. Recreate Financial Methods
Steps to recreate financial method in QuickBooks Desktop:
- Go to the List menu, and select Customer & Vendor Profile Lists.
- Choose the Payment Method List.
- Select Edit Payment Method after right-clicking on the Cash method.
- Append an X to the name of the payment method, then click on OK to save the changes.
- Select New after right-clicking on the Cash method.
- Input Cash as the name.
- Run financial exchange.
You can rename each payment method and verify that the error has been resolved.
Solutions for QuickBooks error 3180: “There was an error when saving a Sales Receipt”
Damaged payment items cause QuickBooks error 3180 for sales receipts. You can delete the payment item and create a new one to fix the error.
Fix the damaged payment type in QuickBooks Desktop
- Run financial exchange from QuickBooks Point of Sale.
- Go to the Lists menu in QuickBooks Desktop.
- Select Item List > Include Inactive.
- Choose the header Type if you want to sort the list.
- Rename the damaged payment items:
- Right-click on the damaged payment items for QuickBooks POS.
- Choose Edit Items and append “old” to the name.
- Click OK to save your changes.
- Run financial exchange from QuickBooks Point of Sale.
Merge duplicate payment items in QuickBooks Desktop to transfer the information from the damaged payment item to the newly created one.
- Right-click on the payment items that you renamed.
- Choose Edit Item and Remove “Old” from the name of the item.
- Click on OK to save your changes.
- Click on Yes to confirm that you want to merge the items.
Solutions for QuickBooks error 3180: “Sales tax detail line must have a vendor
Because of several underlying causes, the solutions for QuickBooks error 3180 differ. There are three primary solutions that you need to go through to fix this error.
Step 1. Assign a vendor to a sales tax item
Steps to assign a vendor to a sales tax item:
- From the Lists menu, select Item List.
- Choose Include Inactive.
- Click on the Type header to sort the list by type.
- Verify that all sales tax items are associated with a vendor.
Step 2. Reverse Payouts Created Using a Sales Tax Account
Steps to reverse payouts created using a sales tax account:
- Go to QuickBooks POS, and select Sales History from the home screen.
- Right-click on the first column, then click on Customize Columns to view extra options.
- Select the check mark against QBStatus.
- Sort the list to find receipts not marked as completed.
- Reverse Receipts that are incomplete and associated with the sales tax account.
- Recreate the payout that you reversed, but without assigning it to the sales tax payable account.
Step 3. Verify tax preferences in QuickBooks POS
- Run financial exchange from quickbooks pos.
- In QuickBooks pos, select Preferences from the File menu.
- Go to Company, then select Accounts under Financial.
- Go to both the Basic and Advanced tabs to verify that QuickBooks sales tax payable is listed only in the sales tax row.
- Change the options if the sales tax payable account is listed in any other row.
Conclusion
We hope that you have successfully fixed QuickBooks error 3180. This error can interfere with your work, especially when you are working with both Point of Sale and QuickBooks Desktop. You also have to make sure that the data is properly synced between the two software and that the transactions are matched to the correct account.
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