Skip to content

Resolve QuickBooks Error “The Attempt to Log in with the User name Admin Failed”

QuickBooks Error “The attempt to log in with the user name (Admin) failed”

What do you do when it comes to creating invoices, generating reports, or creating and tracking a budget for your business? Do you hire a professional at a handsome salary or outsource the work at a higher price? Spending a huge amount of your hard-earned money on managing the financial and accounting activities of your business and still not getting the desired outcome can hurt a lot.

Reason for QuickBooks User Admin Failed

This error primarily occurs when the accountant or user logs in using Remote Access without logging out from a previous session. “The attempt to log in with the user name (Admin) failed” error might also occur if the user name is already logged in QuickBooks company file on a different computer. Or this may also come up because of an electrical issue that might upset the network.

Solution to Fix QuickBooks Error “The Attempt to Log in with the User Name Admin Failed”

Follow the steps below to fix the QuickBooks error “Attempt to log in with user name admin failed problem:

  • Close all the open QuickBooks processes.
  • Now, click Ctrl + Alt + Delete to open Task Manager.
  • From there, click on the Processes tab.
  • After that, click on Image Name to alphabetize all the running processes.
  • Then right-click and End process on every process that starts with “qb”.
  • Try to Log In to the QuickBooks company data file.
  • If you are unable to log in, then restart the server(s) storing and hosting the company data file.
  • And open QuickBooks on a computer.
  • Once again, try to Log In to the company data file.
  • If you are still unsuccessful, try logging in to QuickBooks as a different user.
  • Reset your QuickBooks password by contacting your QuickBooks Administrator. And if you are the QuickBooks Administrator, then click on the reset button on the login screen. After that, answer the challenge questions. In case you are still unable to log in, then select the link to the Intuit Automatic Password Removal Service.
  • And if you are still unsuccessful, restore a backup that you took before the issue started and then reenter the data.

Step 1: The first step is to download and install QuickBooks Tool Hub with the following guidelines:

  • Firstly, download the QuickBooks Tool Hub and go to your downloads by pressing CTRL+J 
  • Under your downloads list, click on QuickBooksToolsHub.exe 
  • Click Yes to permit this application to make changes 
  • Presently, click on Next to install it, and afterward click Yes again to accept the license agreement 
  • Click on Next and afterward Install 
  • When the installation is finished, click on Finish 
  • Presently open QuickBooks Tool Hub 

Step 2: Download and Run Quick Fix My Program 

To download and run the Quick Fix My program, you need to follow this procedure:

  • When QuickBooks Tool Hub is installed
  • Open the QuickBooks Tool Hub
  • Go to the Program Problems tab and click on the Quick Fix my Program 
  • It might require some investment, and afterward, open the company file 
  • QuickBooks Error Code: The endeavor to sign in with the user name Admin failed 

Step 3: After this, you have to restart the computer with the following steps:

If a similar issue exists in the wake of following the above advances, you need to restart the workstation or server where the issue emerges. When the PC restarted, open the company file once more. If a similar issue exists, follow the steps.

Step 4: After this, you have to log in to the Different User

After restarting the system, you need to log in to a different user using these steps:

  • In case you failed to remember the secret phrase, you need to contact the Admin to reset the company file credentials. 
  • In another case, you’re the QuickBooks Admin, click on I failed to remember my Password to reset the company file password. 
  • If you’re dealing with a similar issue, you can utilize the Automated Password Reset Tool for QuickBooks Desktop.

FAQ‘s

  1. How can I log off to fix the “The attempt to log in with the user name” error code?

    Open the QuickBooks Messenger and then click on the “Company Menu” option. All options will appear on your screen, then you have to choose the “Close the Company File” option for the users. After this, you have to use the QB that you want to close. Click on the “Close” button to close the company file. A confirmation window will appear on your screen, and then hit the YES button.

  2. Why can’t I log in to QuickBooks?

    Firstly, try to enter the password manually if you still can’t log in to QuickBooks. Then you need to clear all data. Hit click on the Reset New Password, and follow the displayed guidelines to create the new password. Once you are done with this program and then close the browser and then reopen it.

  3. How can I change the admin to another existing user?

    Go to the Company menu and then select the “Users and Passwords” field. Then, choose that specified user and then click on the Edit menu. The user must be sure that the type of access is to set up administrative. Then, you need to enter a preferred ID as the new admin. Hit the Save button to close the program.

  4. How to check the login settings to resolve QB error: The Attempt to log in with the user name(Admin) failed?

    Open the company menu and click on the “Set Up Users and Password” option. Go to the Manage login settings. Open the Edit menu and click on the “Preferences” and follow the on-screen instructions until the confirmation window appears on your screen. Hit the Yes button, and you are all done with this program.

  5. Is a restart helping me to fix the QuickBooks Error: The Attempt to log in with the user name (Admin) failed?

    Yes, restarting your system will help you fix the QuickBooks login errors. After restarting your system and opening QuickBooks. Then, try to log into your QB account. If all goes right, then the issue is resolved. If you still can’t figure it out, then you need to know the reason behind this error.

  6. How do I get rid of the QuickBooks error The Attempt to log in with the user name (Admin) Failed?

    Download and install the QuickBooks Tool Hub. It will take a little time to download. When the download program is finished. After this, you have to choose the “Program Problems” section and click on the “Fix My issue” option. It will automatically detect and correct all errors.

Speak to A Specialist about QuickBooks Software

Headache🥺. Huh, Save time & money with QuickBooks Support 24×7 @ +1-800-892-1352, we provide assistance to those who face problems while using QuickBooks (Support all U.S. & Canada Editions)

--- Support - We provide solutions for the following QuickBooks (Pro, Premier, Accountant, Enterprise, Payroll, Cloud) ---

  • Error Support
  • Data Import
  • Data Conversion
  • Payment Solutions
  • Upgradation
  • Payroll Support
  • Data Export
  • Software Integration
  • QuickBooks Printer Support
  • Complete QuickBooks Solutions
  • Tax-Related Issues
  • Data Damage Recovery
  • Installation, Activation Help
  • QuickBooks Windows Support


Disclaimer : We are a third party agency working on providing authentic support and full fledged services for for accounting software QuickBooks 2018 version. It is one of… Read more

Phone

+1800-892-1352