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QuickBooks Export Error

Quickbooks export error

Like other accounting applications, technicalities, algorithms, coding, glitches, and technical issues are part and parcel of QuickBooks software. While exploring the features and functionalities of this software, users often might face certain errors, and QuickBooks Export Errors are such errors that make users unable to export files. Many QB users might encounter this error, and the majority of them find it too difficult to be tackled. In the below write-up we’re going to provide our readers a complete insight into Common QuickBooks Export Error including causes and permanent solutions for the same. 

Factors causing the QuickBooks Export Issues 

The problem could be caused by a variety of factors, including QuickBooks’ inability to export to Excel. The following are a few of the most common factors:

  • The file registry isn’t working properly
  • MS Excel is not working or is damaged
  • If the QB application is broken or corrupted
  • Either your QuickBooks program isn’t up to date, or it’s damaged
  • When the File Registry isn’t functioning properly.

Factors leading to export issues in MAC

These problems can arise if the system does not meet the minimum requirements for QB software to function. These requirements include:

  • Mac OS 10.10.2 or earlier is required for QuickBooks for Mac 2016 R5.
  • It is recommended that you use an Intel Core Duo processor or above.
  • RAM: 2-4 GB
  • A minimum of 250 MB of disc space is required.
  • To print forms, QuickBooks Payroll requires an active internet connection and a properly working Adobe Reader.

Common QuickBooks Export Error

#1. QuickBooks unable to export to excel error 

Users of QuickBooks may occasionally have trouble exporting data to Excel. This problem usually occurs when the accounting software fails to identify the excel file that is installed on the user’s computer, which usually occurs after the user updates QuickBooks. One of the most popular ways to avoid this problem, according to QuickBooks experts, is to re-register all of the keys with Microsoft, either by reinstalling or just repairing Microsoft Office. This strategy allows the software to detect the presence of Excel on the machine.

However, this isn’t the only option; there could be a number of additional solutions to this problem.

Troubleshoot the Exporting to Excel error

Talking about the fixes to this error, there can be a variety of ways to resolve these errors. 

Troubleshooting 1: 

  • First, the user must access the “customer center”
  • The user must “find the transaction” in the transaction panel
  • To see a “transaction journal”, do right-click the transaction you want to see
  • After that, the user must choose the “transaction journal” option
  • Finally, go to the Excel button and choose “make a new worksheet to export the report to Excel”.

The items list must be opened first, followed by the report.

Because the first thing must always come first, you must first choose which features must be opened before proceeding to open the report. Open the reports that can be exported to Excel while on the non-transaction form.

  • The user must first access the “list” before proceeding to the “Item list”
  • After that, the user must select a report from the “Report” menu and open it
  • Finally, pick the excel drop-down or email export to excel, or simply click the Email button to email as excel.

Troubleshooting 2:

  • In the beginning, go to the Edit menu >>> preferences option 
  • The user must then select the “Payroll & Employees” from the drop-down menu 
  • Next, move to the “Company Preferences” tab 
  • After that, select the “Full Payroll” option followed by creating a dummy Employee 
  • In the end, you need to select the “Create a new QuickBooks Online account”.   

Troubleshooting 3: 

  • To begin, the user must log into the QuickBooks Online software
  • Then click on the Gear icon 
  • Once done with that, the user must pick the “Internet Settings” tab 
  • After done with that, select the Security tab 
  • The next step is to choose “Trusted Sites” from the drop-down menu
  • Uncheck the box which is next to the “Enable Protected Mode” option 
  • Now, go to the “Sites” followed by the from the list of Trusted websites 
  • The last step is to select the “Done” button and then the “Close” button. 

What can I do if QuickBooks won’t export to Excel (on a Mac)?

On your QuickBooks for Mac, you can fix the export to excel issue:

  • The first step is to see if the computer and the version of Excel that the person is using are compatible
  • Also, check to see if the system matches the needs or specifications required to work with QuickBooks
  • Now, if the system satisfies the requirements, it’s possible that the user is experiencing problems with QuickBooks or Excel installation
  • To ensure that the problem isn’t caused by Excel, re-register all of the keys with Microsoft by re-installing or just repairing Microsoft Office
  • This will allow users to see that you have Excel installed on your machine
  • Finally, if you want to see if the problem is with QuickBooks’ installation, a clean installation is highly suggested to eliminate the problems.

#2. Trying to export online. Getting error: “There’s an issue on our end. We’re on it.”

From the QuickBooks Desktop version when you click on the Company in order to export the company files to QBO. When you select a destination and put login information then submit, you’ll receive an export error. This might be possible if the issue occurs on your end. We can only relocate a company file in QuickBooks Desktop (QBDT) within 60 days after signing up for QuickBooks Online (QBO). If you’re still within the grace period, you can proceed with the steps listed below.

Update your QuickBooks Desktop with the latest version 

Let’s make sure you have the most recent version of QuickBooks Desktop (QBDT) to ensure you have all of the updated components.

Here are the steps:

  • First, download the most recent updates
  • Close your QuickBooks and company files
  • Open the Windows Start button
  • Look for the QuickBooks Desktop on the internet
  • Next, select “Run as administrator” from the context menu when you right-click on the icon
  • Go to the Help menu and select Update QuickBooks Desktop while on the “No Company Open” screen
  • Select the Options option from the drop-down menu
  • After that, select “Save” and then “Mark All”
  • Select the “Reset Update” checkbox on the Update Now tab
  • Now, select “Get Updates” when you’re ready
  • Close and reopen QuickBooks Desktop after the update is complete
  • Select “Yes” to apply the updates
  • Restart your computer after the installation is complete.

Download the most recent payroll tax table if you have a Payroll subscription so you can handle payroll in QuickBooks. Keep in mind that your Payroll subscription must be active in order to use it. Then try to export one again.

If the problem persists, it is recommended to use the QuickBooks Tool Hub’s Quick Fix Program. Here’s how to do it:

  • Close QuickBooks Desktop and then save the QuickBooks Tool Hub file to your computer
  • To install, double-click on the file (QuickBooksToolHub.exe) and follow the on-screen instructions
  • On your Windows desktop, double-click on the QuickBooks Tool Hub icon
  • Select the Program Problems, and then click “Quick Fix my Program”
  • Restart QB Desktop and export the data once again. 

#3. QuickBooks Time export error due to a new QuickBooks Desktop company file

You may receive an email from “QuickBooks Time Notification” after exporting hours from QuickBooks Time to QB Desktop, stating that the timesheets were rejected by QB. This can happen if you create a new company file for the fiscal year or if you use a copy of a company file from the previous year for the current year. QuickBooks Time need the updated set of IDs linked with your QB Desktop account in this situation.

To resolve it, uninstall and reinstall the QuickBooks Desktop integration:

  • In QB Time, go to the feature Add-ons and then select the “Manage Add-ons” option 
  • Next, locate the QuickBooks Desktop Integration followed by selecting the “Uninstall” option 
  • Now, make sure that you’re logged into your QB as your main admin and in single-user mode
  • After done with that, perform the steps to integrate QuickBooks Time and QuickBooks Desktop.


With that, we’ve come to the end of this post, with the hopes that by reading it, the user will be able to deal with situations when Common QuickBooks Export Error arises. If the user is still unable to resolve the error after following the above-mentioned instructions, it is recommended that they can reach out to QuickBooks Professionals using our LIVE CHAT option.

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