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QuickBooks Import Error

Quickbooks import error

QuickBooks provides unrivaled accounting services by integrating seamlessly with your bank and financial institutions. The user may run into import problems while downloading or importing transactions for a bank. There are a variety of import errors that you may have encountered during your import procedure. It can be frustrating when you repeatedly get the same error message and are unable to complete the import process. You should read this blog post if you want to fix Common QuickBooks Import Error quickly and easily. It covers all important information as well as simple troubleshooting options.

List of Common QuickBooks Import Error 

#Web Connect import errors

Web Connect issues usually occur for several reasons like files from the bank are incomplete or in the wrong format. Sometimes, changes on your bank’s end can also create issues. You see one of these messages when you download or import transactions from your bank, there may be an issue with Web Connect:

  • “QuickBooks found an error. We can’t read the file {Your financial institution} sent.”
  • “An error occurred while processing your online banking data.”
  • “Your data was not imported into QuickBooks.”
  • “QuickBooks is unable to verify the Financial Institution Information for this download.”
  • QuickBooks seems stuck and asks you to select a new or existing account when you try to download.

Here are a few fixation steps for QuickBooks Import Error  

Step 1: Download the Web Connect file 

Your Web Connect file should be downloaded directly from your bank, not from within QuickBooks.

  • Go to your bank’s website and log in
  • Locate and save the Web Connect file (.qbo file)
  • Open your company file in QuickBooks
  • Then, to import the .qbo file, follow the usual procedures

There could be a problem with your bank if you get an error when downloading or importing the file.

Follow the procedures to reestablish your bank connection if you can import and see your transactions in QuickBooks. If you see an error, proceed to step 2.

Step 2: Check the file from your bank 

Ascertain that the file you downloaded from your bank is a .qbo file. Web Connect can only read this sort of file.

Sign in to your bank’s website and download a .qbo file if you have a different type of file. If you need assistance locating this information, contact your bank. Go back to QuickBooks and import the .qbo file as instructed.

Continue to Step 3 if you still encounter an error.

Step 3: Review notifications from your bank

Go to your bank’s website to see what services they offer.

You’ll be notified if your bank’s support for QuickBooks Desktop changes. Check your messages by logging into the website of your bank. Follow the instructions if you receive a notification regarding a change.

Verification requests can be found on your bank’s website.

Before they may access your QuickBooks data, several banks require you to verify your identity. This can happen if you reinstall QuickBooks or upgrade to a newer version.

Check your messages by logging into your bank’s website. Look for any requests for access and approve them according to their guidelines.

If no notice appears, proceed to Step 4.

Step 4: Switch the banking modes 

  • Select the Banking menu in QuickBooks
  • Select Change Bank Feeds Mode by hovering over Bank Feeds
  • Select Classic mode under the Bank Feeds section (Register mode)
  • Then, to import the.qbo file, follow the procedures.

If you still receive the same error message then move to the next step. 

Step 5: Create a test file 

Let’s investigate if the problem is caused by your company file or the.qbo file. Check to see if your transactions may be imported into a new company file.

  • Select New Company from the File menu
  • Fill out the needed data and choose Express Start or Start Setup
  • To make the company name more recognizable, include the term “Test” in the name
  • Choose the option to “Start Working”
  • Follow the steps to import the .qbo file in the test company
  • Import the transactions into the same bank account in your main company file where you’re having problems.

Depending on whether you were able to import the .qbo file into QuickBooks, go to the next step.

If you could import the file 

If your transactions appear in the test file, there may be a problem with your settings. Reset the values in your original company file.

  • Open your company’s original file
  • Next, try disconnecting the account in which you’re having issues with
  • The account should then be reconnected
  • Import the .qbo file once more after reconnecting.

Everything is fixed if you can import your transactions into your original company file.

If you couldn’t import the file 

If you don’t see transactions in the test company file, the problem is most likely with your bank’s .qbo file. Contact your bank for assistance in locating the correct file. Web Connect-enabled banks and financial institutions are well-versed in dealing with such difficulties.

  • Obtain your Bank Log files before calling your bank. These will aid them in locating the problem or fault.
  • Speak with a bank representative who is knowledgeable in QuickBooks Bank Feeds and account activation.
  • Inquire about your QuickBooks account(s) being set up for Web Connect.
  • If necessary, request that the representative file a case through the Open Financial Exchange. Also, make a note of the case number.

#2. QuickBooks Web Connect import error “no new transactions” error 

You may receive the QuickBooks Web Connect import error “no new transactions” while importing a Web Connect file (.QBO) from your bank’s website. There are no fresh transactions available, according to the error message. This issue could be caused by a damaged QuickBooks company file. You may not be able to download your bank transactions into QuickBooks if the issue arises.

Methods to fix the “No New Transactions Found” error 

Method 1: Check the Dates 

The very first, double-check that the date range in the imported Web Connect file is proper and does not overlap. For example, once you’ve imported the transactions for July 1-30, you’ll need to import the transactions for August 1 and later the following time. It should not include any dates from July 1 to July 30. This approach can help you avoid the “no new transactions” QuickBooks Web Connect import error.

Method 2: Deactivate, Create, Merge and Reactivate 

Deactivating Bank Feeds in QuickBooks Desktop for Windows 

  • Select Chart of Accounts from the List menu
  • By right-clicking on the account and selecting Edit Account, you can deactivate it
  • Select Deactivate all online services from the Bank Settings tab
  • To confirm, click OK, then Save & Close.

Deactivating Bank Feeds from QuickBooks for Mac Users 

  • Select Charts of Accounts from the File menu
  • To edit an account, select it and click the pencil icon
  • After that, go to Online Settings
  • From the Download Transactions drop-down box, select Not enabled
  • To confirm and close the window by clicking on the “Ok” button.

Creating a New Bank Account 

  • Select Chart of Accounts from the List menu once again
  • Click “New” with a right-click anywhere in the Chart of Accounts window
  • For the Account type, choose a bank
  • In the Account Name field, type the bank’s name
  • Finally, select Save & Close.

Steps to Merge the Accounts 

  • Right-click on the old account and rename it
  • After that, select the “Edit” option
  • In the Account Name field, type the new account name
  • On the screen, a merge dialogue box opens; select “Yes”.

#3. QuickBooks IIF file import error 

The IIF Tool makes importing transactions and listings in QuickBooks Desktop a lot easier and more precise. It occurs occasionally when users face a mistake in their document’s correct IIF format. To modify your document’s IIF format, you’ll need a kit that includes a prepared document. After that, all you have to do is enter the information and upload it later.

Attempt the below steps to overcome the QuickBooks IIF file import error

  • Switch to Single-User Mode in the beginning step
  • Next, go to the File menu and select Utility from the drop-down menu
  • After that, select the import option and then import IIF files
  • Navigate to the file by clicking on it
  • Select “Import it for me, I’ll fix it later” from the drop-down menu
  • Finally, press the “Ok” button.

#4. Error: Nothing imported after importing a Web Connect (.qbo) file

Unique identification is assigned to each account and transaction in a web connect file. QuickBooks saves the ID numbers for transactions when they are added or matched to the register. To avoid duplicate entries, it will not enable you to import transactions with the same ID more than once. QuickBooks for Mac ignores transactions with multiple IDs and displays the following error message:

“Error: Nothing imported. Account up to date”

For this issue, Intuit suggests three options. You may find that the first option solves your problem, or you may need to attempt all of them to find a solution. 

Perform the solutions in the order provided for the best results.

Solution 1: Restore a backup 

You can restore the lost transactions from a backup you made before importing the web connect file. After that, you can re-import the web connect file.

Solution 2: Enter the transactions manually 

If the period has only a few transactions, you can manually record them in your bank or credit card register.

Solution 3: Edit the QuickBooks Web Connect (.qbo) file 

You can import transactions from a web connect file that has previously been imported by editing the account ID in the QBO file. The account ID is used to prevent duplicate entries from being imported. If a downloaded transaction has been removed, this should only be done once.

  • Select Chart of Accounts from the Company menu
  • Select the bank or credit card account you want to import the .qbo file into while holding down the Control (Ctrl) key
  • Select Edit Account, then Online Settings from the drop-down menu
  • Select “Not enabled” from the Download transactions drop-down menu
  • Use only the dates you need to create a fresh QuickBooks web connect file from your bank
  • To prevent manually matching transactions, don’t go back any farther
  • In a text editor like TextEdit, open the QBO file
  • Locate your account or credit card number by scrolling down until you see ACCTID
  • Remove the final digit from your account number, then save and exit the text editor
  • Select the correct account when importing your QuickBooks web connect file.

#5. Web Connect Import Errors – QuickBooks is unable to verify the Financial Institution 

Because of two reasons, QuickBooks is unable to verify the Financial Institution when you perform online banking. The first is when your QuickBooks Bank ID is incorrectly entered, and the second is when your application fails to recognize the bank ID number. When users try to download or import.QBO files into QBs, frequently receive the same error message indicating that QuickBooks is unable to verify Financial Institutions. However, QBO is not correctly downloaded or might not be compatible with QB versions that you’re using or if you’re using outdated versions, etc can be the different factors that could lead to this error.

Solutions to fix Import Errors: QuickBooks is Unable to Verify the Financial Institution 

Here are a few troubleshooting options recommended by QB Experts to assist you quickly eliminating “QuickBooks unable to validate the Financial Institutions.”

Solution 1: Launch QB in Excel or Notepad and then try to import

  • To begin, open your QuickBooks file in a text editor such as Notepad or Excel
  • After that, go to line 20 2002
  • You must now alter/change your numbers to 3000
  • After you’ve changed the four digits, save the file
  • Finally, attempt to import or upload the files into QuickBooks.

Solution 2: Try to download the Web Connect file directly from your bank’s website

  • To open the bank’s website, first, navigate to the Internet Explorer browser
  • The next step is to login into your bank’s website incorrectly
  • Now, look for and download the.QBO file, and save it to your computer’s desktop
  • Then select File >>> Utilities >>> Import >>> Web Connect files from the File menu
  • You must once again search for files before opening them
  • To complete the import procedure, follow the on-screen directions that appear on import wizards
  • If you get an issue while importing or downloading the files, it’s possible that it’s a Bank error
  • In that situation, you must contact your preferred bank to resolve your problem
  • When the problem has been resolved, you must re-establish your bank connection
  • Finally, open QuickBooks and try to import or view the transactions.


Well, the article ends here with the hope that the information provided in this post will be of great use in resolving the Common QuickBooks Import Error. Please do not hesitate to reach out to our professionals via LIVE CHAT, if you have any questions or if the errors continue to bother you. Meanwhile, you can visit our website for any other issues or concerns related to QuickBooks Software.

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