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Quickbooks Payroll Error 2002

Quickbooks Payroll Error 2002

The QuickBooks payroll error 2002 usually occurs when users run the payroll to pay their employees. It is one of the most common payroll errors that generally takes place while accessing the payroll. The occurrence of this error affects the performance of QuickBooks, so I need to rectify it as soon as possible.

Today, through the post below, we will explore the most effective troubleshooting solution to fix the QuickBooks Payroll error code 2002 with its causes. Before proceeding with the resolving guide, let’s talk about the overview and the major causes associated with the error.  

Error Code:Error 2002
Error Description:Firewall settings or Internet Security block the connection. Using multiple Employer Identification numbers for a single company file.
Developer:Intuit Inc.
Software:QuickBooks
Applies to:Windows XP, Vista, 7, 8
Cause:Firewall settings or Internet Security block the connection. Using multiple Employer Identification numbers for a single company file.
Symptom:Crashes the program window, Windows runs gradually and responds step by step to mouse or reassure input
Solution:QuickBooks payroll Error 2002 appears on the user’s screen when they try to access the payroll in the accounting software. It will display a message notifying that the entered PIN is not valid.

When accessing the payroll of QuickBooks, users might experience several types of errors. Among all error codes, 2002 is one of them. It appears on the user’s screen when they try to access the payroll in the accounting software. It will display a message notifying that the entered PIN is not valid.

The users have to re-fill the PIN and must cover the rules like the PIN must contain the character range 8-12, and must contain one number and one letter. Ensure that you have switched off the Caps Lock and Num Lock keys to write the PIN accurately.

Causes of QuickBooks Payroll Error 2002

It usually occurs during the creation of a new data file in the accounting software. There are multiple reasons behind QuickBooks error code 2002, like a poor internet connection and Firewall Settings. This error decreases the performance of the software or interrupts the server access.

Some of the reasons are below:

  • Firewall settings or Internet Security block the connection
  • Unstable internet connection
  • Wrong PIN
  • Network time out
  • Writing wrong or duplicate information when creating a data file
  • Using multiple Employer Identification numbers for a single company file

Things you need to do while entering the PIN

Below is the list of points you need to walk through when entering the PIN:

  • The PIN must be between 8-12 characters
  • It should contain one number and one letter
  • When pressing the key from the keyboard, ensure that you verify the NUM LOCK and Caps Lock keys as well
  • Ease of requesting the payroll transaction

How to Fix QuickBooks Payroll Error 2002?

Below- described is the procedure to resolve the QuickBooks errors:

First of all, log in with administrator mode

Quick fixes for payroll error 2002

  • Firstly, verify your internet connection
  • Download the PayrollSubini.exe file from a trustworthy website
  • Now save it in the desired location
  • Run it
  • After this, check the payroll updates. Follow the steps below:
    • Locate the Employees option
    • Choose Payroll Updates
    • Now, hit the Update option to start the update process of the software
    • Choose the OK button and wait till the download is complete
    • Afterward, close the software and then re-open the QuickBooks

That’s all about the troubleshooting guide on how to get rid of QuickBooks payroll error 2002! Hopefully, the above write-up sorts out the issue.

Conclusion

Seeing the “No Companies Found” message in Intuit Payroll can bring your payroll tasks to a halt, but the issue is usually linked to missing configuration data, outdated payroll files, or account login mismatches. Updating your tax tables, validating your subscription, and repairing damaged QuickBooks components often resolves the problem quickly.

If you still can’t access your payroll company after trying the recommended fixes, the BigXperts QuickBooks Payroll Support Team is ready to help. Our experts can diagnose the root cause, restore your payroll data, and ensure your payroll system is fully functional again.

Frequently Asked Questions

What does the “No Companies Found” error mean in Intuit Payroll?

This error appears when Intuit Payroll cannot detect or load the company file you’re trying to access. It usually indicates missing payroll data, damaged configuration files, or issues with your QuickBooks company setup.

What causes the “No Companies Found” payroll error?

Common causes include incomplete payroll setup, corrupted company files, outdated QuickBooks versions, damaged tax table files, or incorrect login credentials linked to the payroll subscription.

How do I fix the “No Companies Found” error?

You can fix it by verifying your QuickBooks company file, updating payroll tax tables, repairing QuickBooks, refreshing your payroll subscription, and ensuring you’re logged in with the correct Intuit account. Running QuickBooks Tool Hub often resolves related file or program issues.

Does this error affect payroll processing?

Yes. If QuickBooks cannot detect your payroll company, you won’t be able to run payroll, view employee records, or access tax information until the issue is resolved.

Why does this error appear after an update?

Sometimes, updates can reset or corrupt payroll configuration files. This may cause QuickBooks to temporarily lose connection to your payroll company data until the files are repaired or refreshed.

How do I check if my payroll subscription is active?

Go to Employees → My Payroll Service → Account/Billing Information. If expired or inactive, renew your subscription and then re-download the latest payroll updates

Who should I contact if the error continues?

If the problem persists after following the troubleshooting steps, reach out to BigXperts Payroll Support for expert help in restoring your payroll company file and subscription linkage.

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