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QuickBooks Unable to Open Printer Setting

QuickBooks Unable to Open Printer Setting

QuickBooks is a popular accounting program that has assisted a large number of small and medium-sized businesses around the world. If you use QuickBooks, you’re probably aware of the problems with printing. These issues frequently cause users to get irritated and frustrated. Furthermore, these printing problems may compel you to stop working, and some of your essential works might be delayed due to this problem. “Unable to Open Printer Settings” issue appears after choosing File >> Printer Setup. In this helpful article, we’ll explain what “Unable to Open Printer Settings” means, as well as the causes and quick troubleshooting that you can try to troubleshoot such printer issues.

Things to Be Considered Before Troubleshooting

Before you begin resolving the QB Print Issues, make sure you must have the following information: –

  • Ensure that QuickBooks is up to date with the most recent release version. (Note that QuickBooks Desktop 2022 is the most recent version)
  • You must verify that your computer is connected to the printer and that the printer software is correctly installed.

What is Responsible for QuickBooks Unable to Open Printer Settings?

This issue could be caused by a number of factors:

  • It’s possible that the Printer Setup window will appear off-screen.
  • The default printer is set to the Intuit internal printer.
  • The Qbprint.qbp file has been corrupted.
  • There is a problem with a QuickBooks application file that is missing or damaged.

Troubleshooting to fix Unable to Open Printer Settings in QuickBooks issue

Depending on the cause, one of the methods listed below will fix your problem. Before continuing, check to see that the Printer Setup window appears after each one.

And then proceed the below suggested steps:

Troubleshooting 1: Make use of PDF and Print tool 

Troubleshoot PDF and Print issues with QuickBooks Desktop by downloading the Tool Hub

Solution 1: Run the QuickBooks Print & Print Repair Tool from QuickBooks Tool Hub

Step 1: Download and Install the QuickBooks Tool Hub 
  • QuickBooks should be closed in the very first step
  • The QuickBooks Tool Hub’s most recent version ( is available for download
  • Save the file somewhere you’ll be able to find it quickly (like your Downloads folder or your Windows desktop)
Note: If you've previously installed Tool Hub, you can check which version you have. The Home tab should be selected. The version will be at the bottom of the page.
  • Next, you have to open the downloaded file (QuickBooksToolHub.exe)
  • Install it by following the on-screen instructions and agreeing to the terms and conditions
  • When the installation is complete, double-click the tool hub icon on your Windows desktop to launch it.
Step 2: Run the QuickBooks PDF & Print Repair Tool from the Tool Hub.
  • Select Program Problems from the QuickBooks Tool Hub
  • Select QuickBooks PDF & Print Repair Tool from the drop-down menu
  • It will take about a minute to complete the task
  • Retry printing, emailing, or saving as a PDF from QuickBooks Desktop
  • If this does not resolve the problem, proceed to the next solution.

Solution 2: Try resetting your temp folder permissions 

Step 1: Reset the temp folder permissions 

If the issue persists, restart your computer and try again. If it doesn’t work, try resetting the permissions on your transient folder. Examine the TEMP folder’s folder permissions:

  • To open the RUN command, press the Windows key + R keys together from your keyboard
  • Press Enter after you type %TEMP%
  • Choose Properties from the context menu when you do a right-click an empty section of the temp folder
  • After that, the “Security” tab should be selected
  • On the Security tab, double-check that all user names and groups have Full Control
  • Save the file as a PDF once the permissions have been changed to Full Control in QuickBooks.
Step 2: Ensure that you can print to your XPS (only for Save as PDF and Email issues)

Verify that your XPS Document Writer is capable of printing. To save as a PDF, QuickBooks makes use of components of the Microsoft Windows program XPS Document Writer.

  • In the beginning, make sure that Notepad should be open 
  • Next, type “Test” by choosing File and then “Print” from the drop-down menu
  • The XPS Document Writer must be selected followed by choosing the “Print” option
  • Save it to your desktop by typing a filename
  • View the XPS document that you printed from the notepad on your desktop.

Solution 3: Verify that whether the reconcile window is off of the screen 

The reconcile window may appear off screen if QuickBooks appears to lock up after you click reconcile from the Banking menu, but PDF functionalities work.

  • Choose Window from the menu bar and check the list to see if your reconcile window is there
  • Select Close All and restart the reconciliation process.
  1. While selecting File and Printer Setup, hold down the Shift key.

Troubleshooting 2: Try to reset or modify the default printer in your Windows:

  • Select Settings (or Control Panel) > Printers and Faxes from the Start button.
  • Right-click a functional printer in the Printers and Faxes dialogue box.
  • Choose Set as Default Printer from the drop-down menu. Close the Printers and Faxes window in Windows.
  • To double-check your changes, open QuickBooks and go to the Printer Setup panel.


Overall, we have covered all possible causes of printing issues called “Unable to Open Printer setting”, as well as how to resolve it using the QuickBooks PDF and Print Repair Tool in this particular article. Using the procedures listed above, you should be able to overcome such printing issues.


  1. Why do users require the QuickBooks print and pdf repair tool for printing issues?

    We’ve outlined the scenarios in which you’ll need to use the Tool in the below list:

    * There was an issue connecting to your currently selected printer, Microsoft XPS Document Writer on the XPS port.
    * QuickBooks Desktop responds sluggish at times.
    * On your QB desktop, your form or reports might not save as PDF.
    * Your QB desktop freezes when you try to reconcile accounts.
    * Accounts cannot be reconciled, nor can PDF files be created, printed, or emailed.
    * The print preview in QuickBooks isn’t working.
    * When you try to produce, email, or print a pay stub or payroll report in the QB application, you get an error then you can apply such tools.

  2. What are the main reasons behind QuickBooks printing issues?

    Some possible causes of printing problems in QuickBooks include:

    * The printer might have been turned off.
    * You’re using an empty paper tray.
    * It can also happen if the printer is turned off or inactive.
    * A printer that has been placed incorrectly.
    * If the default printer is changed in any way.
    * If the user is not a system administrator, this error will occur.
    * If the QuickBooks Desktop application is installed with the incorrect version.

  3. Does confirming the name of your printer hardware and printer drive should be the same to resolve the “Unable to Open Printer setting” issue?

    To ensure that the name of the printer hardware and the printer drive you’re using are the same:

    * Select the printer setup after clicking the file
    * If the name is incorrect, change it in your system’s printer setup.

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