Skip to content

The Uploaded File isn’t a Valid Web Connect File

The Uploaded File isn't a Valid Web Connect File

QuickBooks Web Connector (QBWC) is a Microsoft Windows application that allows web services (web-based applications) to exchange data with QuickBooks desktop products (including QuickBooks Financial software and QuickBooks POS). A web service is deployed on a web server and can be hosted locally or by a hosting service. The Web Connector is installed on the same computer (or at least the same local network) as QuickBooks.

Web Connect is a connection method that allows you to access a financial institution’s website and download a transaction information file (called a QFX file) directly from there to start downloading transactions.

QBWC is an intermediary application that supports passing qbXML and qbposXML between web-based applications and QuickBooks or QuickBooks POS. All communication is initiated by a web connector running on the same system as QuickBooks, so no firewall ports need to be opened. To integrate your web service with the Web Connector, you must implement a set of methods defined in the QuickBooks Web Connector WSDL. These methods allow web services to communicate with web connectors using the same qbXML that the Desktop SDK and POS SDK use.

Adding a new web service to the list of web services that QBWC can communicate with is as easy as downloading a file for the user. (Files with the .qwc extension are XML files that describe Web services designed to interact with QuickBooks, and are automatically opened by QBWC.)

Communication with web services can be scheduled automatically or easily initiated at the user’s discretion.

Fix Web Connect import errors.

Learn how to troubleshoot Web Connect import issues in QuickBooks Desktop.

If you see one of the following messages when downloading transactions from your bank, there may be a problem with Web Connect.

  • “QuickBooks found an error. The file sent by [financial institution] cannot be read.”
  • “An error occurred while processing your online banking data.”
  • “Your data was not imported into QuickBooks.”
  • “QuickBooks cannot verify financial institution information for this download.”
  • QuickBooks seems to hang and asks me to select a new or existing account during the download. “Sign in with your Intuit account to download and import your transactions.”

Problems with Web Connect can have many causes, such as an incomplete bank file or an incompatible format. Bank changes can also cause problems.

Before you start, make sure that:

Make backup copies of company files. Make sure you’re using a supported version of QuickBooks Desktop. If you’re using advanced mode with your bank feed, you may need to sign in to your Intuit account or switch modes. You must be signed in to your Intuit account in QuickBooks Desktop to import Web Connect (.qbo) files.

Step 1: Download the Web Connect File

Download the Web Connect file directly from your bank, not from within QuickBooks. Make sure the file you download from your bank is a .qbo file. This is the only type that Web Connect can read.

  • Sign in to your bank’s website
  • Locate and download the Web Connect file. Open QuickBooks and company files and import the .qbo file.
  • If you want to import and view your transactions in QuickBooks, you will need to disconnect your account and set it up again.
  • If you get an error while downloading the file, there may be a problem with your bank. Ask your bank for help.
  • If the error message still appears while importing the file, go to step 2.

Step 2: Check the notice from your bank

  • Your bank may notify you of any changes or the need to verify your identity.
  • Log in to his bank’s website, check your messages, and follow the instructions.
  • If your bank no longer uses Web Connect, follow the instructions to disconnect your account.

If no message appears, go to step 3.

Step 3: Switch Bank Feed Mode

  • In Banking, hover over Bank Account Entry and select Change Direct Debit Mode.
  • Select Classic mode (registration mode).
  • Then import the .qbo file.

If the error still appears, go to step 4.

Step 4: Create a Test File

Check to see if the problem is in your company files. Import transactions into a new company file.

  • Select File, then select New Company.
  • Select Express Start or Start Setup and fill in the required fields.
  • Add the word “Test” to the company name for easy recognition.
  • Select “Start work”.
  • In your test company, import the .qbo file.
  • Download the transactions to the same bank account that you are having issues with within your main company file.

If you can import the file and see the transaction

There may be a problem with your settings. Go back to the original company file and reset it.

  • Open the original company file.
  • Disconnect the account you are having issues with.
  • Then reconnect your accounts.
  • After reconnecting, import the .qbo file again.

If the transaction can be imported back into the company file, everything will be resolved.

Still, seeing errors? Contact our team. Please help me.

If the file could not be imported or if transactions do not appear

The problem is probably in the bank’s .qbo file.

Ask your bank for help. Financial institutions using Web Connect know how to deal with such problems.

  • Before contacting your bank, get your bank’s log files. These will help you find problems and errors.
  • Contact your bank representative who is familiar with QuickBooks bank feeds and account activation.
    • Ask them to confirm that your QuickBooks account is configured for Web Connect.
  • If necessary, ask a representative to file a lawsuit through the Open Financial Exchange. Please write down your case number.


1. Why can’t I upload my transactions to QuickBooks Online?

QuickBooks may not be able to read the .qbo file due to corruption. To identify this problem, re-download the file from his bank’s website and re-upload it to QuickBooks. See the Manually Uploading Transactions to QuickBooks Online article for instructions on how to do this.

2. Why is Web Connect not working?

Problems with Web Connect can have many causes, such as an incomplete bank file or an incompatible format. Bank changes can also cause problems. Before you begin: Make a backup copy of your company files. Make sure you’re using a supported version of QuickBooks Desktop.

3. How do I connect my app to the QuickBooks Web Connector?

Connected apps show all the apps you’ve set up in QuickBooks. First, download and install the QuickBooks Web Connector. Download the installer from the Intuit Developer website. Right-click the installer download and select Extract All. Right-click the .exe file in the unzipped folder and select Run as administrator.

4. How do I associate QWC files with QuickBooks?

If you got the .qwc file from a third-party web application, you can connect it to QuickBooks. Open QuickBooks. Note: Make sure you are logged into your QuickBooks and Intuit accounts as an administrator. Go to File, select App Management, and then Manage web apps. Select Setup next to the app you want to set up. 

Speak to A Specialist about QuickBooks Software

Headache🥺. Huh, Save time & money with QuickBooks Support 24×7 @ +1/, we provide assistance to those who face problems while using QuickBooks (Support all U.S. & Canada Editions)

--- Support - We provide solutions for the following QuickBooks (Pro, Premier, Accountant, Enterprise, Payroll, Cloud) ---

  • Error Support
  • Data Import
  • Data Conversion
  • Payment Solutions
  • Upgradation
  • Payroll Support
  • Data Export
  • Software Integration
  • QuickBooks Printer Support
  • Complete QuickBooks Solutions
  • Tax-Related Issues
  • Data Damage Recovery
  • Installation, Activation Help
  • QuickBooks Windows Support

Disclaimer : We are a third party agency working on providing authentic support and full fledged services for for accounting software QuickBooks 2018 version. It is one of… Read more