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QBPOS shell has stopped working

QBPOS SHELL Has Stopped Working

Often QuickBooks POS users face different types of problems. One of those errors is that QBPOS SHELL Has Stopped Working. There can be some major reasons why this error appears, like missing QBPOSSHELL.exe file, display of Microsoft account, or any other specific message from QBPOS Database Manager.

QBPOS Shell. exe error messages:

  • “Error in Application: QBPOS Shell.”. exe”.
  • “Invalid Windows 32-bit program: QBPOS Shell. exe”.
  • “QBPOS Shell. It is necessary to shut down exe because it has run into trouble. We apologize for the inconvenience. “.
  • Sorry, we were unable to locate QBPOS Shell. exe. “.
  • “QBPOS Shell. There is no exe. “.
  • Start-up error in the program QBPOS Shell. exe. “.
  • “Can’t launch QBPOS Shell. exe. “.
  • “QBPOS Shell. Exe stopped. “.
  • The software path fault is QBPOS Shell. exe. “.

Causes of QBPOS SHELL Has Stopped Working

Possible causes of the error are given below:

  • Damage/corruption in QBPOSSHELL.exe folder.
  • QuickBooks has not been updated in quite some time.
  • Memory-related issues can also cause this error in QuickBooks POS.
  • Damaged Microsoft components.
  • QuickBooks POS Database Manager is damaged or not working properly.

Symptoms of QBPOS SHELL Has Stopped Working

These mistakes might be brought on by:

  • The system does not meet the minimum system requirements.
  • It’s possible that the Point of Sale Database Manager is not active.
  • The system resources on the computer could be low.
  • The Microsoft. The NET framework may not have been installed correctly or is damaged.

Here are some things you should be aware of before troubleshooting:

Examine the QuickBooks Desktop Point of Sale:

The following operating systems are suitable for QBPOS:

  • 2016 for Windows Server.
  • Using Windows Server 2012 R2.
  • Window Server 2011 SP1.
  • (Only supported through January 2020) Windows Server 2008 R2 SP1 and SP2.
  • All editions of Windows 7 SP1—including the 64-bit version—are natively installed; only January 2020 will see further support.
  • Native installation of Windows 10 in all editions, including 64-bit1.
  • Native installation of Windows 8.1 (Update 1) in all editions, including 64-bit.
  • Processor: The minimum for a single user is 2GHz; 2 to 2 and a half GHz is preferred.
  • Multiple users: 2.8GHz processor (recommended: 3.5GHz).
  • RAM: 8 GB is advised but 4 GB will do.
  • Require an uninterrupted internet connection.
  • One gigabyte of disk space.
  • Windows is the name of the Windows operating system in the US.
  • When set to English, regional settings are supported.
  • For DVD (CD) installations, a 4X DVD-ROM drive is necessary.
  • If QuickBooks Desktop Point of Sale is not downloaded from an Intuit server, a 4X DVD-ROM drive is needed for DVD (CD) installations.
  • Display optimized for 1280 x 768 resolution or higher.

Easy Solutions to Fix QBPOS SHELL Has Stopped Working

The following list of fixes for QBPOSSHELL has stopped working:

Solution 1: Locate & Rename the Config.msi File

  1. At first, hit right-click on the Start button & then select Explore.
  2. Now, you need to double-click on the C drive key.
  3. This will display all your hidden files or folders.
  4. For this, you would have to tap on the tools option, and then select the folder.
  5. Select all hidden files as well as folders once you’ve viewed the tab option
  6. Then click to apply all changes you have made, and then press the OK tab.
  7. After selecting config.msi, you have to choose Rename from the drop-down menu.
  8. Take the cursor to the end of the file name and add .old ^ press Enter to save the changes.
  9. This will hide and protect your operating system files including all necessary hidden files & folders again on your system.

Solution 2: Need to Create a New Windows Administrator

  • QuickBooks Desktop should be closed.
  • Open the Start menu in Windows.
  • Select User Accounts from the Control Panel.
  • For your QuickBooks Desktop edition, look for the QBDataServiceUserXX. Look for QBDataServiceUser30 in QuickBooks Desktop 2020 and look for QBDataServiceUser29 in the 2019 edition. For each version, the number decreases.
  • Select Change the account type to Administrator after that. Then choose Account Type Change.
  • To save your changes, select Apply.
  • Follow these steps for each QuickBooks Database Server Manager version you’re using.

Solution 3: Close QuickBooks POS processes in Task Manager

  • Press the Ctrl + Shift and ESC keys at the same time to open the task manager.
  • After opening the Task Manager dashboard, click on the Process tab.
  • Next, look up the QuickBooks POS.
  • After that, select it and click on the end Task button.
  • Now, open QuickBooks POS by right-clicking and selecting the Run as administrator option.

Solution 4: Download and install the latest update of QuickBooks

  • Download the QuickBooks latest version from a good source or mention the link here to download
  • Save the downloaded file to your computer
  • The file is saved in the default location which is the Downloads folder
  • After successful download, open the File Explorer
  • Go to the Downloads folder
  • Then double-click on the downloaded file of QuickBooks update with the .exe extension
  • Follow the instructions followed by the Next button to update your QuickBooks software
  • When done, click on the Finish button
  • After that, the installation is done to the latest version of QuickBooks Desktop.


We hope that this article will assist you in resolving the QBPOS Application Log Initialization Error. These steps are the fundamental steps to fixing this error. Additionally, you can also update your application to fix the error. However, you can contact our QuickBooks Support specialists at Data Service Solution for assistance if you are still having issues with the error or the problem.

Frequently Asked Questions

1. How can I get rid of the QBPOS shell?

QBPOS Shell can be selected with the right click. then click End Process on the exe. Follow the instructions below to troubleshoot compatibility with Windows if you see multiple QBPOS Shells. Open Point of Sale after closing Task Manager. On your desktop, select Troubleshoot compatibility from the context menu by right-clicking the Point of Sale icon.

2. How do I restart the QBPOS database manager VXX?

Enter services.msc in the search box on the Start window button, then click OK. Click QBPOS Database Manager VXX in the Services window, then click the Start button. Restart should be chosen if Start is not available. The highest version you should see should start with (XX). Your computer should restart.

3. Why is the QuickBooks software not functioning?

We have solutions to assist you in resolving the issue. Your program files or QuickBooks Desktop installation could be damaged. The first option is to launch the Quick Fix My Program from the QuickBooks Tool Hub. The QuickBooks Tool Hub assists in resolving frequent mistakes. We advise using Tool Hub on Windows 10, 64-bit, for the best user experience.

4. How do I remove a QBPOS shell folder?

Press Ctrl, Alt, and Delete on your keyboard, then choose Task Manager to edit the QBPOS Shell folder’s contents. Draw attention to QBPOS Shell by selecting the Processes tab. Choose End Task. open any hidden folders.

5. How can I fix the QBPOSShell compatibility issues with Windows?

Follow the instructions below to troubleshoot Windows compatibility if you see more than one QBPOSShell. Close Task Manager and launch Point of Sale. On your desktop, select Troubleshoot compatibility from the context menu by right-clicking the Point of Sale icon. Choose Try recommended settings, then adhere to the directions.

6. What exactly does QBPOSFC mean?

Your programming efforts can be made simpler by the QuickBooks POS Foundation Class (QBPOSFC) Library. The QuickBooks Web Connector enables web services wishing to communicate with QuickBooks POS. Utility and test programs to facilitate development.

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