Fix QuickBooks Payroll Update Error 15212

Error 15212 crops up when the user tries to update either QuickBooks or the Payroll system. This error results in the improper or incomplete installation of updates which further causes more problems in the functioning of the software. This error is compatible with Windows XP, Vista, 7, 8, and 11; the user may see it because of an incomplete task. You can implement specific solutions, such as downloading the update, setting up the proper QuickBooks, and downloading the update in safe mode. Therefore, users must learn how to perfectly fix QuickBooks error code 15212. For your QuickBooks account, this means that you must first have an active payroll subscription.

While trying to download and install these updates with QuickBooks or Payroll, the user might encounter error code 15XXX with any of the following messages or something similar:

• “The QuickBooks Update did not complete properly.”
• “The Update for QuickBooks Payroll was not completed properly. Try again in some time. It is important to download the updates within the specified time frame mentioned in the Get Updates screen.”
• “The payroll updates did not get downloaded and installed successfully. The location specified for the shared download is inaccessible.”

The last message crops up when the shared download folder for updates is not mapped properly, the drive has a restrictive entry or it is inaccessible.

Why QuickBooks Update Error 15212 Occurs

Before moving on to the resolution of the QuickBooks error 15212 the user must verify certain points because the software must be suffering from the error.

These points in case are:

• QuickBooks and Payroll software have active subscriptions.
• Only one QuickBooks software is installed. Suppose the user has installed QuickBooks Enterprise Software 16.0 along with QuickBooks Premier Edition 2016, then it might be the reason behind updates not being able to get installed properly.
• Security software like Antivirus along with a personal firewall does not have restrictive settings. It might stop updates from being downloaded and installed.

After ensuring the above situations are met with sufficient care and the issues are resolved properly.

Resolutions of QuickBooks Error 15212

Solution 1: Download Latest Update

• Ensure that the updates downloaded and being installed are the latest version of QuickBooks Desktop.
• If not, then follow the given procedure to do so:
  • Go to the Help tab in the menu bar and then proceed to the Update QuickBooks option.
  • Now select the Options button.
  • When asked for Shared Download, select on No tab.
  • Now click on Save followed by the Close tab.
• Now try to download the updates again.
• Follow given two resolutions in case the issue persists:
  • Download Updates in Safe Mode
  • Completely uninstall the software and then reinstall.

Solution 2: Remapping Data Records To Network Drive

• Restart your computer.
• Navigate to File Explorer>Start>This PC>Computer>Map Network Drive.
• Then, You can pick “Data Record” when moved closer to pick an archive for invigorating the payroll.
• Then Restart the PC and see if the error still happens.

Solution 3: Install QuickBooks completely using Selective Startup:

• Making a backup of your company file is the first step.
• Make a note of the product and license details for QuickBooks Desktop.
• After that, press Window + R to bring up the Run window.
• Now type msconfig and click OK.
• In the General tab, select Selective Startup and Load system services as well.
• Selecting Hide all Microsoft services from the Services tab is the following action.
• Moreover, select the Disable All option.
• The user should then uncheck the box labeled Hide all Microsoft services.
• Click OK after checking the Windows Installer checkbox if it is not already checked.
• Restart your system after that.
• Additionally, use the tool for a clean install and uninstall QuickBooks from your computer.
• Update QuickBooks.
• Press OK after entering msconfig in the Run window.
• Select Normal Startup under General.
• And then click Ok. Restart your computer again, then see if the problem has been fixed.

Solution 4: Download the Update in Safe Mode

• Get the Windows menu open.
• Select Windows from the menu.
• While clicking the Power icon, hold down the Shift key.
• Pick Restart after that.
• Click now on it.
• On the screen, there will be a blue box.
• From the drop-down menu, choose Troubleshoot.
• Select the appropriate Advanced setting from the drop-down menu at this point.
• Once you’ve pressed the Startup Settings button, restart your computer.
• The system will be shut off.
• Once more, it will turn on.
• From the drop-down menu, pick an option.
• It is recommended to enable Secure Mode with Networking.
• Click on log in.
• Click on the power icon to open the power menu on the sign-in page.
• Then, right-click on the QuickBooks icon.
• Click on “Run as Administrator.”
• ‘No Company Open’ is the available option in this situation.
• Now select Help.
• Then, from the drop-down menu that appears, select Update QuickBooks Desktop.
• From the Options drop-down menu, choose Mark All.
• Save your changes after that.
• Select Update Next from the menu.
• The reset Update Checkbox can be selected from the drop-down menu.
• Choose “Get Updates.”
• Then, click Close QuickBooks to close the application.
• At this point, restart the specific system.

Solution 5: Continue with the QuickBooks uninstallation and reinstallation:

• Begin by navigating to the Control Panel. It is accessible via the Start menu.
• Then, go to the Program and Features tab.
• Locate and select the QuickBooks version that is currently running on your computer from the list of programs.
• Select the QB version and then click Uninstall.
• QuickBooks Uninstall or Reinstall – Image
• After that, click Remove.
• After the uninstall process is complete, restart your computer.
• Download the most recent version of QB Desktop.
• Follow all on-screen instructions before selecting the Next tab.
• Please provide the required product and license number.
• Once the installation is complete, launch QB Desktop. Check to see if the error has been resolved satisfactorily.

Conclusion

This brings us to the conclusion of the post, where we hope that the knowledge shared above may be of some assistance in effectively removing the QuickBooks Error Code 15212. However, feel free to contact our QuickBooks experts at any time if the error persists for some reason or if the user needs our assistance at any time. They will offer you immediate support and assistance.