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Easy Ways to Resolve QuickBooks Error 15217

QuickBooks Error 15217

Despite all advanced features, many QuickBooks users experience minor and major technical glitches in the program and QuickBooks error 15217 is rather prevalent. This error usually takes place when you attempt to download and install the latest updates for QB payroll. These kinds of issues frequently obstruct the updating procedure and hamper your workflow. 

QuickBooks error 15217 falls under a well-known group of errors known as the 15xxx series. There can be several factors that could lead to this error and a misconfigured internet explorer is one of them. If QuickBooks fails to validate the Digital Signature Certificate then also this issue may pop up on your screen. So let’s focus on finding out the most effective technique to eliminate the same. 

Why is QuickBooks error 15217 occurring in my system?

If you were working on your system and suddenly QuickBooks error 15217 appears on your screen then you are required to identify the elements that evoke this issue. Doing so will help you to choose the right solution accordingly. 

  1. The poor internet connection is one of the primary causes of this error code.
  2. In case you have multiple instances of QuickBooks installed on the same computer, you may have experience update issues.
  3. If you have the wrong configuration of Microsoft Internet Explorer.
  4. QuickBooks error 15217 might also be triggered due to restrictive settings of personal firewall or internet security. 
  5. When QuickBooks desktop is not installed appropriately.
  6. Damaged Windows registry.
  7. Corrupted Windows file.
  8.  Malware issues.
  9. And the list goes on….

What are the methods to repair QuickBooks error 15217?

In order to repair QuickBooks error 15217, you are supposed to walk through the below-listed steps that will give you the most satisfactory results.

Step 1: Verify the System Date and Time

Verify the System Date and Time

It is necessary to check the system date and time if you want to troubleshoot QuickBooks error 15217.

Here’s how;

  • First, you are required to make a right-click on the system clock.
  • The next is to select Adjust Date/ Time from the menu.
  • Then, choose the new and current date and time.
  • Now, click the OK button twice.
  • You need to close QuickBooks and restart it.
  • Finally, run the QuickBooks Desktop update once again to wind up the process.

Step 2: Update QuickBooks desktop

Update QuickBooks desktop

You can’t overcome QuickBooks error 15217 until you will keep your QB desktop up-to-date.

Here are the steps to do so;

  • To begin, a user needs to open the QuickBooks Desktop.
  • Now, navigate to Help and then select Update QuickBooks Desktop.
  • Then, you have to tap on Update Now.
  • Once done with that, click Get Updates.
  • You may have to wait until the QuickBooks Desktop update won’t be completed successfully.
  • In the end, press the Close tab.

Step 3: Try to Install a Digital Signature Certificate

Try to Install a Digital Signature Certificate

You have to implement a few steps given below in order to install a digital signature certificate:

  • To do this, shut QuickBooks Desktop.
  • Next, go to C:\Program Files(x86)\Intuit\QuickBooks and look for QBW32.exe.
  • When you found QBW32.exe, make a right-click on it and then select Properties.
  • After that, head to the Digital Signature tab and make sure that Intuit.inc is selected in the list.
  • Then, you have to click Details.
  • Under the Digital Signature Details window, choose the View Certificate option.
  • Select the Install Certificate tab in the Certificate Window.
  • Hit Next until the Finish tab appears.
  • Later, press Finish.
  • You can restart your system and then reopen QuickBooks.
  • Now download the update once again.

Step 4: Change Settings for the Internet Connection

Change Settings for the Internet Connection

You need to go to the Chase banking website in a web browser to check your Internet Connection. If still, you are having trouble opening the page, follow the instructions listed below; 

  • Navigate to the Help menu and then choose the Internet Connection Setting option.
  • You are supposed to select the option named utilize my computer’s internet connection settings to establish a connection.
  • After clicking on it, you have to press the Next button.
  • Go to the Advanced Connection Settings. 
  • Tap on the Restore Advanced Settings to proceed further.
  • Now, hit the OK tab.
  • Then, you have to reinstall QuickBooks Desktop.

Step 5: Configure the Internet Security or Personal Firewall Application Settings

Configure the Internet Security or Personal Firewall Application Settings

Sometimes, updates are hampered by Firewall Settings or Internet Security Software. To avoid this, you need to double-check and double-verify the internet security and personal firewall software settings.

Here are the following instructions that you need to perform on your own;

  • Head to the Start menu and write QuickBooks Database Server Management into the search box.
  • Click QuickBooks Database Server Management and then the port monitor tab from the list.
  • Once you are done with that, you have to write down a port number of the QuickBooks Desktop version.
  • Now, hover over the Start button and type Windows Firewall in the search box.
  • After selecting the Windows Firewall, a user needs to choose the Advanced Settings option.
  • To create a new rule, make a right-click on the Inbound Rules option and tap on New Rule.
  • Then, you have to select the port choice and then move ahead.
  • Next, you are required to enable the TCP option.
  • You have to mark the local ports that you want to use and input the port number.
  • Now, hit the Next button.
  • From the drop-down menu, select Allow the Connection.
  • Press Next once again and then you have to give a name to the New Rule.
  • To end the process, repeat the procedures for outbound rules.

Step 6: Enlist Intuit and QuickBooks as a Trusted Sites in Internet Explorer

Enlist Intuit and QuickBooks as a Trusted Sites in Internet Explorer

Trusted Sites in Internet Explorer

When Intuit is added to your trusted sites list, your browser will be less likely to reject site content. It is necessary to walk through the below-listed steps in order to add Intuit URL as a Trusted Website. 

  • First of all, you have to start Internet Explorer on your screen and move to the upper-right corner of the screen.
  • Now, click on the Tools icon and select Internet Options from the drop-down menu.
  • Then, press the Security button and choose the Trusted Sites.
  • Navigate to the Sites section and then add the following websites according to the versions;
    • For US versions
      • .quickbooks.com
      • .intuit.com
    • For Canadian versions
      • .quickbooks.ca
      • .intuit.ca
  • At last, close the window and click Apply then OK to see the changes.

Step 7: Uninstall and Reinstall QuickBooks

Uninstall and Reinstall QuickBooks

If the above-stated methods won’t work, you are supposed to Uninstall and Reinstall QuickBooks Desktop in order to repair QuickBooks error 15217 permanently. Before you are going to uninstall QuickBooks make sure to be handy with the license as well as the product number. You would have to log in to the Intuit Account to induce the merchandise information.

Follow the below-listed instructions if you wish to uninstall QuickBooks.

  • You have to press the Windows+R keys together and Run the command.
  • Write appwiz.cpl and click OK.
  • Choose QuickBooks and hit uninstall under Programs and Features.
  • Tap on Yes if it prompts you.
  • After this, click Next and choose the Remove option.
  • Now you may have to wait for a while until the QuickBooks software uninstalls from your computer.
  • Once the installation wizard successfully uninstalled QuickBooks, click Finish.

Perform the following steps if you are going to reinstall QuickBooks Desktop:

  • Open the file you downloaded (QuickBooks.exe).
  • After that, you need to follow the onscreen instructions. 
  • The user is required to accept the software license agreement and then click Next to proceed.
  • Now enter your product and License number. 
  • Then select Next.
  • Lastly, you have to decide which install type is right for you.

Step 8: Download the updates in a Safe Mode

Download the updates in a Safe Mode

QuickBooks error 15217 can be resolved if the users download the updates in a safe mode. The steps are inclined below; 

  • You would have to start your computer in safe mode.
  • The next step is to re-download the update.
  • When the update is successfully downloaded, make sure to restart your system in a normal mode prior to re-download it.

Total Time: 40 minutes

Last Words!

It is so effortless to overcome QuickBooks error 15217 if you carefully execute the steps stated above. Carrying out the right approaches will help you to get rid of this error with ease. But if the error persists and you don’t know how to deal with it, you can get in touch with QuickBooks help desk team members and they will get back to you with the most effective solution. 

Frequently Asked Questions (FAQs)

  1. What if numerous instances of QuickBooks are on the same system? Will it give rise to QuickBooks error 15217?

    It’s an unarguable fact that QuickBooks error 15217 might arise if you have multiple installations of similar versions of QuickBooks Desktop on the same system. If this happens, you need to download and install a manual update for one or more QuickBooks desktop editions. 

  2. What should I do if the Firewall or some security software prevents the download of the latest updates and provokes QuickBooks error 15217?

    QuickBooks error 15217 may occur due to firewall and security software that doesn’t let you download the most recent updates. To avoid unwanted bugs and errors, it’s a good idea to turn them off for a short period. 

    💠 To start the process, make a right-click on the Windows Start button.
    💠 From the drop-down menu, you have to select Properties. 
    💠 Now, hit the Settings tab.
    💠 Then, select the Update & Security from the drop-down menu.
    💠 Next, you are supposed to choose the Windows Security tab from the left pane.
    💠 Press the Open Windows Security button.
    💠 From the Security menu in Windows, select Firewall and Network Protection.
    💠 You need to click on Domain, Private, and Public Network one by one and then turn off the Microsoft Defender Firewall with all types of networks.

  3. What can Malware do and how does it trigger QuickBooks error 15217?

    Malware software is launched to harm or exploit another piece of software or hardware. Its attacks can crack weak passwords, bore deep into systems, spread through networks, and disrupt the daily operations of an organization or business. Some other types of malware can lock up important files, slow down your computer, spam you with ads, and redirect you to malicious websites. 

    Malicious software is behind many cyber-attacks including large-scale data breaches and resulting identity theft and fraud. It also causes ransomware attacks that can destroy millions of dollars. Moreover, hackers also use malware attacks against individuals, companies, or even governments.

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