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Easy Steps to Fix QuickBooks Renaming Rules Not Working

QuickBooks Renaming Rules not Working

When the QuickBooks renaming rules features aren’t working, users find it difficult to use the banking features inside the accounting software. As this feature is exclusive to the enterprise suite users, this error can frustrate their efforts to quickly work with their bank alongside the accounting software. For most users, using the incorrect mode leads to QuickBooks renaming rules stopped working.

However, when these users switch to the express mode, they can easily get their work done without encountering the same error. The express mode is also known as the side by side mode in the older versions of the desktop accounting software.

In the classic mode, QuickBooks renaming rules do not respond, so you need to use the alias for the payee instead. You can rename these rules specifically for a selected company file. The new rules don’t automatically apply to each company file that you’ve on your system or that is connected to QuickBooks via a network connection. Company file specific rules make it raiser for users to switch between files and keep essential data separate and well organized.

In this post, you’ll learn how to fix QuickBooks renaming rules not working error.

Why are QuickBooks renaming rules not working?

QuickBooks renaming rules is not working because you’re using the software in classic mode which only allows using aliases for payees. However, users can switch to the express mode to start renaming rules. This mode is also known as the side by side mode in the earlier editions of the accounting software. Further, you cannot rename a rule while you’ve another company file opened. So close all the other company files.

Solutions for QuickBooks renaming rules not working?

If QuickBooks renaming rules is not working or not responding, then you can rely on the solutions provided below in this post. These solutions provide you the correct way to rename rules so that you can avoid the error altogether.

Solution #1: Switch between banking modes

If you’re using the incorrect banking mode, then the renaming rules utility will not respond. Therefore, it is essential for you to move to the correct mode and then apply the required changes. Before you apply these steps, update QuickBooks desktop and switch to the single-user mode.

Here are the steps to switch between banking modes in QuickBooks desktop to use the renaming rules function:

  1. Go to QuickBooks desktop.
  2. Click on Edit, then Preferences.
  3. Click on Checking from the left sidebar.
  4. Click on Company Preferences tab.
  5. Choose one of the following modes:
    • Advanced mode: this mode gives you the transaction list window so that you can easily enter the transactions and match them to create a reconciliation statement. This also simplifies the task of updating or modifying any transactions and matching them automatically with transactions previously recorded in your books.
    • Express mode: this mode gives you the ability to easily add and match bank transactions. In this mode, renaming rules are automatically created so that users can get through the task of importing transactions quickly.
    • Classic mode: The classic mode has the least number of features available, but it is also the mode that gives you control for aliases so that you can use it to match to the correct payee.
  6. Click on Ok.

These bank modes help you with different functions because each of these have a certain set of features that have their unique benefits. If you don’t want to create renaming rules automatically, then you should switch to the express mode. You can later modify the renaming rule according to your own preferences.

Solution #2: Ensure that you’re using the correct steps

If you’re not using correct steps or are trying to rename from a user account that does not have enough rights, then the operation is likely to fail. You can access the rules menu from various different options, but going through the following route would be considered best.

When QuickBooks renaming rules isn’t responding, follow the correct steps provided below:

  1. Launch QuickBooks Desktop Enterprise.
  2. Go to the Banking menu.
  3. Choose the Bank Feeds option.
  4. Click on the Bank Feeds Center.
  5. Click on Rules, then Bank Feeds.
  6. In the Bank Feeds window, go to the list of Rules.
  7. Click on Manage Rules.
  8. Click on the drop-down menu, then Add New.
  9. Click on Add Rules Details, then enter the Rule Name.
  10. Enter the Description by clicking on the drop-down menu.
  11. Click on the + icon to add the description and rules.
  12. Go to the Do This section.
  13. Choose the correct options from the drop down list on the basis of your preferences.
  14. Enter the name of the Payee and the Account.
  15. Click on Save.

These correct steps can help you in getting past the error. But before you apply these steps, you should definitely switch to the express mode so that you can make the required changes. When the changes are made successfully, you can exit QuickBooks and restart your system.

Solution #3: Modify the Renaming Rule

Renaming rules, once created, aren’t set in stone. You can modify them according to your preferences. So instead of using a new rule, if you want to edit an older renaming rule, then you’ve come to the right place.

To edit a renaming rule in QuickBooks desktop enterprise, follow these steps:

  1. Launch QuickBooks Desktop Enterprise.
  2. Log into the company file with an admin account.
  3. Click on Banking, then Bank Feeds.
  4. Go to the Bank Feeds Center.
  5. In the Bank Feeds window, click on Rules.
  6. In the rule list, choose all the rules that you want to edit.
  7. Click on Action, then choose either Edit Rule or Delete Rule.

Both the options offer you different functionality. If you want to modify the details or settings of the rule, then you should choose the edit rule to save yourself from the trouble of creating a new rule altogether. But you can also click on the Delete rule if you want to remove the rule permanently from the company file.

Solution #4: Remove the risk of transactions with incorrect payee

The reverse renaming rule isn’t available in QuickBooks desktop enterprise. So users must ensure that the renaming rule doesn’t rename the transaction with the name of the incorrect payee or account. You can ensure this by creating manual rules to further ensure that all transactions are accurately imported, named and organized in your company file.

Here are the steps to manually create a renaming rule so that incorrect payee name isn’t entered for transaction:

  1. Go to the Edit menu.
  2. Choose Preferences.
  3. Click on the Checking option available in the left sidebar.
  4. Click on the Company Preferences tab.
  5. Choose Bank Feeds.
  6. Uncheck the two options given below:
    • create rules automatically: this option makes QuickBooks create rules automatically for each transaction that you add from banking. This increases the risk of transactions with incorrect payee names.
    • always ask before creating a rule: this option makes QuickBooks prompt you when a renaming rule is created in the accounting software.

Note: when QuickBooks cannot automatically create payee rules, you will have to manually create the renaming rules and add transactions. You can delete or modify any rules that were created automatically to ensure that the renaming rules utility functions as intended.


QuickBooks renaming rules is not responding because you’re not using the correct banking mode. So when you switch to the correct mode, you can easily start working with the renaming rules utility. This feature works automatically in the express mode, but not in any other. So use the correct mode.

Frequently Asked Questions (FAQs)

  1. Are automatic renaming rules better to use in QuickBooks desktop?

    QuickBooks has a lot of features that you can use to make your budgeting and business tasks easier. One such feature is its ability to rename transactions as they happen – whether it’s a new customer account, time tracking, or expense item. Read through this article to learn more about the benefits of this feature, and how you can change the way you work with QuickBooks.

    If you have a lot of files with similar names, the renaming feature can help you easily find the file you need. You can also use the renaming feature to organize your files by category or type. This can help you quickly find the file you need when you are working in QuickBooks Desktop Enterprise.

  2. What should I do if I want to rename the company instead of each transaction?

    If you are like most small business owners, you probably have several different names for your company depending on which context it is used in. For example, you may have a company name on your business card, on your website, and in customer contracts. But what if you want to rename your company so that it matches the name of your subsidiary or division? QuickBooks Desktop Enterprise can help with this task by automatically renaming company files and transactions when you make a change to the company name. This is a great way to keep all of your company information organized and easy to find.

    To see how QuickBooks Desktop Enterprise renaming works, we created a simple demo account. In this demo account, we renamed our company “Acme Corporation” to “Acme Inc.” We also renamed all of our files and transactions with the new name. When we opened QuickBooks Desktop Enterprise and tried to open an old file that had been named “Acme Corporation,” QuickBooks Desktop Enterprise found the file and automatically opened it with the new name.

  3. What is a renaming rule in QuickBooks Desktop?

    A renaming rule helps to import and rename transactions from a connected bank account into QuickBooks desktop. Users can further add or match transactions to ensure that their books are accurate and error free. When you do try to create such rules, make sure that you’re selecting the right payee name so that you don’t encounter any problems later on with your reporting.

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