Quickbooks Scan Manager Not Working

Get A TWAIN Compatible Scanner

QuickBooks desktop can only scan documents with a TWAIN compatible scanner. Other scanners won’t be registered so that process will fail and result in the scan manager error. So in this solution, we’re going to make sure that your printer is compatible with your edition of QuickBooks Desktop.

Here is a list of all the TWAIN-compatible scanners that work with QuickBooks desktops:

💠 Epson Perfection 2450
💠 Visioneer Strobe XP300
💠 Canon Lide 600
💠 Lexmark X5650
💠 Brother MFC 7820
💠 Canon MG5320
💠 HP Laserjet 3030
💠 Epson Stylus NX430
💠 Kodak Hero 3.1
💠 HP Deskjet 3050A
💠 Fujitsu ScanPartner Fi-5110CU
💠 Epson Perfection Scan GT-2500
💠 HP Deskjet F4180

Note: verify that your scanner is compatible, then get a new printer so that you can easily work with scanning in a QuickBooks desktop. If the issue doesn’t resolve even if you have a compatible printer, then you should move to the other system.

Printer Compatibility with TWAIN

TWAIN compatible scanners work smoothly with all editions of QuickBooks, so if your scanner doesn’t show up in this list, then use a similar scanner or get a new one so that you can start scanning with QuickBooks desktop. To check for compatibility with TWAIN, users can rely on a free utility.

Visit TWAIN’s website and download the utility to verify that your printer is compatible with QuickBooks Desktop.

Set Up QuickBooks Scan Manager

Even with a compatible scanner, you need to configure the QuickBooks scan manager so that you can quickly begin using the scanner without encountering any errors. Without proper configuration, you’ll get the QuickBooks scan manager not working error.

To configure QuickBooks scan manager and fix the scan manager error, follow the steps provided below:

💠 Log into the QuickBooks company file with an Admin account.
💠 Click on the QuickBooks icon bar.
💠 Click on Docs.
💠 Click on Document Center.
💠 Click on Scan a Document.
💠 Choose New, then proceed to create a new profile so that you can use it to scan documents.
💠 Enter the name of the profile.
💠 Click on Next, and configure the settings for the scan manager.
💠 Click on Save.
Note: When you scan a document, the scanned file is saved in the same folder as the company file. However, you can choose to change the location of the company file and scanned documents.
💠 From the Profile option, Click on Highlight.
💠 Choose Select.
💠 In the Scanner Setup Wizard, click on the Select Scanner window.
Note: View your scanner here, then choose it and view the supported scanners.
💠 Click on Model, then Perform Tests.
💠 Click Next, and then Next when the tests finish.

You’ve successfully set up your scanner and the scan manager. Now you shouldn’t receive the QuickBooks 

Use The Paperport Scanner To Fix The Utility

Paperport omniscient is an information administration system. That was a simple document reader that belonged to Cofax. This is why Paperport is important when it comes to QuickBooks scanning problems.

Clients could not choose scans that were grayed out in the 2014 edition of Paperport because they were grayed off.

In essence, the Paperport scanning failure is the same as the QuickBooks scanning failure.

For QuickBooks 2017 and prior editions

Nuance, the firm that controls Paperport, provided a scanning tool for these editions of Quickbooks. So it appears that QuickBooks has acquired the paperport issue.

To resolve the issue in the main app, Nuance produced the Paperport tool. This tool may be used by users when QuickBooks scan manager is not working.
To resolve the error, you can rely on the paperport utility and fix the error easily if everything else didn’t work to fix the scan manager-related error in QuickBooks desktop.

Check Scanner Driver Compatibility

The scanner manufacturer may issue periodic latest drivers to correct faults and allow interoperability with applications like QuickBooks Desktop in order to keep the scan updated.

You can contact the manufacturer of your documents scanning to obtain the most recent software and activate them in QuickBooks. The QuickBooks Desktop scan manager will not work unless you do so.

Since QuickBooks Scan Manager is really only available in the start screen of this software, these instructions are insufficient for QuickBooks for Mac. The following are the measures to take:

💠 From the Transactions menu.
💠 Choose Attachment.
💠 Click on Scan Window, then Preferences.
💠 Click on Scan.

When you attach a particular document in QuickBooks for man, you can find that document in the center of the attachment. Here are the following benefits of the same:

💠 Search: You can run a focused check for your assets with ease. Aside from searching by phrases, you may narrow your search by periods and phrases to find your file fast.
💠 Access: To see a file, just double-click it to open it. Pictures and Documents may be launched immediately from the attachment center.
💠 View: Seeing a sample of the attachment might assist you figure out what it’s for. The eye symbol allows you to see a bigger version of the attachment than the preview.
💠 Transfer: If you require the file outside of QuickBooks, just use the tool to transfer it.
💠 Transaction Access: You may examine and access activities that have attached documents to them by going to the Transactions tab.

Though this functions in QuickBooks for Mac, it doesn’t function when the program is in multi-user status and other people are attempting to view the document. The Attached Document Library must be configured for multi-user option support. This program may be installed on a common disc so others can see the documents.