Rectify QuickBooks Subscription Issue

Users may come across QuickBooks Subscription on a regular basis which usually arises because the card on file has become outdated or invalid, or the card issuer has declined the payment. While installing or updating QuickBooks Enterprise Solutions, you may receive the error message “Error: Sorry, we need to verify your subscription before installing QuickBooks Desktop” or “Error: Sorry, it looks like you need a subscription to install QuickBooks Desktop.” If you only get this error on one workstation and not all of them, it means there’s a problem with Windows users or third-party applications blocking QuickBooks processes.

Furthermore, you may encounter a subscription issue in a variety of circumstances. If you’ve encountered a subscription error, reading this article will assist you in resolving the issue with ease.

Reasons behind the QuickBooks Subscription Issue

QuickBooks subscription error is caused by a number of factors, including a damaged product registration file. Other reasons are listed below:

• When you fail to keep your credit card information up to date, this can happen.
• Due to installation errors, you might have trouble verifying your subscription in QuickBooks.
• Due to an outdated version of the QuickBooks Desktop application, QuickBooks will not renew your subscription.
• If you do not have an active QuickBooks subscription, you may be disappointed because we must verify your subscription before installing QuickBooks.
• Another reason is that misconfigured internet browsers cause network connectivity issues.

How to Rectify QuickBooks Subscription Error

The QuickBooks subscription error can be fix with by fixing the internet connection settings, resetting internet explorer settings, disabling the firewall, installing the digital signature, or restoring the product license number. Let’s perform each & every solution one by one;

Method 1: Checking the Internet Connection settings 

If you receive a subscription error, you may need to adjust your QuickBooks internet connection settings. Also, check the Internet Connection Settings to ensure that the QuickBooks software can connect to our online services:

• Open QuickBooks and select Help from the menu bar 
• Next, click on the “Internet Connection Setup” tab
• Make certain that you have When this application accesses the Internet, use my computer’s Internet connection settings to establish a connection
• Click “Next” followed by the “Done” button.

Method 2: Resetting the Internet Explorer Settings

• Open the Internet Explorer 
• Visit the tools menu and also select the Internet option 
• Also, press the ALT key, if the menu bar is not showing  
• Next, go to the “Advanced” tab and select the “Reset or Restore defaults” tab 
• Lastly, hit the “Apply” followed by the “Ok” button.

Method 3: Try to disable the Firewall manually 

If none of the above methods worked, you can disable the firewall or antivirus software manually. The following are the steps involved in this procedure:

• Turn off the antivirus software after disabling the firewall
• Keep in mind that antivirus software cannot be turned off, and others require specific permissions to make changes
• The third-party antivirus icon can be found in the system tray at the bottom right of the desktop screen
• Also, right-click on the icon and select “Disable” from the menu
• Finally, install QuickBooks Desktop or run the update once again.

Method 4: Install the digital certificates 

Installing certificates in Google Chrome:

• To begin, go to
• Choose the padlock symbol from the address bar
• The next step is to select View Certificates from the drop-down menu
• Choose the Symantec class 3 secure server CA-G4 item from the certification path tab
• Select View Certificate and then Install Certificate
• After that, you must import using the default options
• Once done with that, a window indicating a successful import will appear on the screen, and you’ll need to press the “Ok” button
• Finally, close the certificate windows and try again to install or update the certificate.

Steps to install certificates using the Internet Explorer

To complete the install and import, follow the onscreen instructions:

• Select Internet options from the Tools menu
• Then go to the content tab and choose the certificates option
• The next step is to navigate to the intermediate certificate authorities tab
• Then select the CA-G4 Symantec class 3 server
• After that, select View Certificate and then Install
• The final step is to retry the installation or update.

Method 5: Restore the product and license file 

QuickBooks creates a file on the hard drive that contains product and license information. The file is simple to restore if there is a problem with it:

• Get the product and license information first
• If you don’t have it on hand, you’ll be able to locate it
• After that, QuickBooks Desktop must be closed
• Then go to the Start menu in Windows
• Now type run into the search box and choose the “Run” tab from the drop-down menu
• In the run command window, type the following address:
  • C:\ProgramData\Intuit\Entitlement Client\v8
• On your keyboard, press ‘Enter.’ If the above address is not functional, try the following:
  • C:\ProgramData\Intuit\Entitlement Client\v6
• Look for a file called “EntitlementDataStore.ecml” once the folder has opened
• Remove this file from your computer
• Right-click it and select the “Delete” option
• To confirm the deletion of the file, select “Yes”
• When you open QuickBooks, it will prompt you to re-register the product
• Follow the on-screen instructions to finish the registration process and see if it fixes the QuickBooks subscription error.

There are othere instances where QuickBooks User faces Subscription Error & along with their recomended solutions.

#1. Problem in verifying the payroll subscription 

#2. Your QuickBooks subscription has lapsed

#3. Error: Verify your subscription before installing QuickBooks Desktop

Winding-Up!

Common QuickBooks Subscription Errors are common occurrences that can be resolved quickly by following the steps outlined in the above article. However, if you keep running into the same problem or if your subscription problem has not been resolved using the steps above, make sure to connect with a Professional right now who can assist you in troubleshooting the issue and resolving the error, just send your queries via LIVE CHAT.

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FAQ

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Quickbooks showing “sorry it looks like you need a subscription to start using quickbooks” What to do now?

If Your Quickbooks got a message “Sorry, it looks like you need a subscription to start using QuickBooks”, ensure you are signed in with the correct account, check the subscription status, and verify your feature access before proceeding.