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How to Unmerge Accounts in QuickBooks

Unmerge Accounts in QuickBooks

Account merging in QuickBooks is a feature that allows users to combine two or more similar accounts into a single account. This process is typically used to simplify and streamline financial records, making it easier to manage and analyze data. When accounts are merged, the system consolidates all the transactions and balances from the merged accounts into the designated primary account. This helps to eliminate redundancy and maintain a more organized and coherent financial structure. The purpose of account merging is to reduce clutter, avoid duplication of data, and enhance the overall efficiency of financial reporting and analysis within the QuickBooks software. It is an essential tool for businesses and individuals alike to ensure accurate and reliable financial records.

QuickBooks is a popular accounting software developed by Intuit, designed to simplify financial management for businesses and individuals. It offers a range of tools and features to handle tasks like invoicing, expense tracking, payroll management, tax preparation, and financial reporting. The software’s user-friendly interface makes it accessible to users with limited accounting knowledge. QuickBooks provides numerous benefits, including time savings through automation, improved accuracy in financial records, and enhanced organization of financial data. It also offers real-time access to financial information, facilitating better decision-making. Additionally, QuickBooks can integrate with other business tools, further streamlining operations. Overall, QuickBooks is a powerful and efficient accounting solution that aids in managing finances effectively and efficiently.

Highlight the importance of unmerging accounts when necessary:

Unmerging accounts in QuickBooks is a crucial process that becomes necessary under certain circumstances. While merging accounts can streamline financial records, unmerging becomes essential when the merged accounts need to be separated due to specific reasons. Here’s a step-by-step explanation of why unmerging accounts is important:

  1. Accuracy: Unmerging accounts ensures that financial data is accurately represented. If accounts were mistakenly merged or if changes occur in the business structure, unmerging restores individual account details, preventing potential discrepancies.
  2. Reporting Clarity: When accounts are unmerged, it becomes easier to generate accurate financial reports. Unmerged accounts provide precise insights into revenue, expenses, and other financial aspects, improving decision-making processes.
  3. Tax Compliance: Unmerging is crucial for maintaining tax compliance. Specific tax-related transactions might be associated with the merged accounts. Unmerging allows for proper classification and reporting, avoiding potential tax-related issues.
  4. Audit Trail: Unmerging accounts creates a clear audit trail, documenting changes made to financial records. This enhances transparency and aids in tracking any modifications made during the unmerging process.
  5. Error Correction: Unmerging is necessary to rectify any errors that occurred during the initial merging process. Correcting these errors helps maintain data integrity and ensures the accuracy of future financial operations.
  6. Data Analysis: Unmerging accounts facilitates better data analysis. Detailed and separated accounts enable a more granular examination of financial trends, aiding in identifying areas for improvement.
  7. Account Reorganization: As businesses evolve, their financial structure may change. Unmerging allows for a dynamic and adaptable accounting system, accommodating the company’s growth and alterations in financial needs.

Preparing for Unmerging Accounts:

By following these steps, you can adequately prepare for the unmerging process in QuickBooks, ensuring the safety of your data and minimizing potential complications during the operation:

1. Back up your QuickBooks data to ensure safety during the process:

  • Open QuickBooks and log in to your company file.
  • Click on the “File” menu and select “Create Backup.”
  • Choose the location where you want to save the backup file (e.g., an external drive or cloud storage).
  • Click “Save” to start the backup process.
  • Wait for the backup to complete and verify that the file is successfully saved.

2. Identify the merged accounts you want to unmerge and understand their dependencies:

  • Access the Chart of Accounts in QuickBooks.
  • Review the list of accounts to identify the merged accounts you wish to unmerge.
  • Make a note of any dependent transactions, such as invoices, payments, or journal entries, associated with the merged accounts.
  • Check if any financial reports rely on data from the merged accounts.
  • Ensure that you have a clear understanding of the impact of unmerging on your financial data and reporting.

How to Unmerge Accounts in QuickBooks:

Step 1: Accessing the Chart of Accounts

  • Launch QuickBooks and log in to your company file.
  • From the main dashboard, click on the “Accounting” tab in the left-hand menu.
  • Under the “Chart of Accounts” section, select “Chart of Accounts” to open the account list.

How to Locate the Merged Accounts

  • In the Chart of Accounts, scan the list to find the merged accounts you want to unmerge.
  • Merged accounts are indicated by a small diamond-shaped icon next to their names.
  • Take note of the account names and their respective types for reference.

Step 2: Verify Unmerging Feasibility:

Check if the merged accounts have been used in transactions after merging:

  • Go to the “Reports” menu in QuickBooks.
  • Under the “For My Accountant” section, select “Transaction List by Date.”
  • In the report parameters, set the date range to cover the period after the merging.
  • Look for any transactions involving the merged accounts.
  • Ensure that no recent transactions are present, as unmerging accounts with recent activity may lead to data discrepancies.

Identify potential issues and conflicts that may arise during unmerging:

  • Review any custom reports, templates, or memorized transactions that include the merged accounts.
  • Make a note of any account dependencies, such as account numbers linked to the merged accounts.
  • Check if the merged accounts are used in any recurring transactions.
  • Anticipate any potential impacts on account balances, financial reports, or tax filings after unmerging.

Step 3: Make Necessary Preparations:

Remove or modify transactions associated with the merged accounts:

  • Access the transactions involving the merged accounts, such as invoices, bills, or journal entries.
  • Modify these transactions to point to the appropriate individual accounts instead of the merged account.
  • Ensure that all transactions are correctly updated before proceeding with the unmerging process.

Ensure that no dependent transactions are left unresolved:

  • Examine the transactions that depend on the merged accounts.
  • If needed, edit these dependent transactions to reference the correct unmerged accounts.
  • Verify that all dependent transactions are reconciled and aligned with the unmerged accounts.

Step 4: Unmerge Accounts:

Select the merged account you want to unmerge:

  • Go to the Chart of Accounts in QuickBooks.
  • Locate the merged account you wish to unmerge from the list.
  • Click on the account to highlight and select it.

Utilize the “Edit” or “More” options to access the unmerge feature:

  • After selecting the merged account, look for the “Edit” or “More” option at the top of the screen.
  • Click on “Edit” or “More” to reveal a dropdown menu with additional actions.

Follow the prompts and confirm the action:

  • From the dropdown menu, choose the “Unmerge” option.
  • QuickBooks will prompt you with a confirmation message to proceed with the unmerging process.
  • Review the details and click “Yes” to confirm and initiate the unmerging.

Step 5: Post-Unmerging Tasks

1. Review your Chart of Accounts to ensure accuracy:

  • Open QuickBooks and access the Chart of Accounts.
  • Carefully examine the list of accounts to confirm that the merged account is now unmerged.
  • Check that the unmerged account appears as a separate and distinct account without any duplicate entries.

2. Reconcile affected accounts to verify their integrity:

  • Go to the affected accounts that had transactions associated with the merged account.
  • Compare the balances and transaction details before and after the unmerging process.
  • Make any necessary adjustments to resolve discrepancies and ensure the account balances are accurate.

3. Run reports to confirm that the unmerging was successful:

  • Generate financial reports that include the unmerged account and its related transactions.
  • Review the reports carefully to ensure that the data reflects the unmerging accurately.
  • Confirm that there are no missing transactions or errors in the reports.

Troubleshooting Tips for Unmerging Accounts in QuickBooks:

1. Issue: “Cannot Unmerge Account” Error


  • Ensure that the account you are trying to unmerge has no recent transactions.
  • Review the account dependencies and make necessary changes before unmerging.
  • If the issue persists, consider reaching out to QuickBooks support for further assistance.

2. Issue: “Transaction Mismatch” After Unmerging


  • Check all transactions associated with the unmerged account.
  • Verify that each transaction is correctly updated to reflect the unmerged account.
  • Manually reconcile any discrepancies in transaction data.

3. Issue: Duplicate Account Entries


  • If duplicate account entries appear after unmerging, identify the duplicate accounts.
  • Choose the correct account and merge the duplicates using the “Edit” or “More” options.
  • Ensure that transactions are linked to the correct merged account.

4. Issue: “Account Not Found” After Unmerging


  • Double-check the spelling and account numbers of the unmerged account.
  • If the account is still not found, review the Chart of Accounts for any filtering options that may hide the account.
  • If the issue persists, restore the backup taken before unmerging and retry the process.

5. Issue: Unintended Changes to Other Accounts


  • Review the Chart of Accounts and transaction history of other accounts.
  • If unintended changes occur, identify the source of the problem and restore any incorrect transactions.
  • Double-check the unmerging process for any skipped steps or errors.

6. Issue: Missing Transactions or Balances


  • If transactions or balances are missing after unmerging, go back to the original backup taken before the process.
  • Re-evaluate the steps taken during unmerging and ensure all transactions are properly accounted for.
  • Repeat the unmerging process while carefully following the steps.

Best Practices to Avoid Account Merging Mistakes in the Future:

1. Regular Data Reviews:

Regular data reviews in QuickBooks play a vital role in maintaining accurate financial records and preventing account merging mistakes. Follow these steps to conduct thorough data reviews:

  • Schedule Data Review: Establish a regular schedule for data reviews, depending on your business needs. Monthly or quarterly reviews are often recommended.
  • Access QuickBooks Reports: In QuickBooks, access relevant financial reports, such as the Profit and Loss (Income Statement), Balance Sheet, and Trial Balance.
  • Verify Account Balances: Compare the account balances in the reports with your expectations. Check for any significant discrepancies that might indicate errors or improper merging.
  • Investigate Discrepancies: If you identify discrepancies, investigate the transactions associated with the affected accounts. Ensure that all transactions are accurately categorized.
  • Correct Errors: If errors or merging mistakes are found, make the necessary corrections promptly. Modify transactions, reclassify accounts, or unmerge accounts as needed.

2. Proper Account Classification:

Properly classifying accounts is crucial in preventing unnecessary merging. Follow these steps to ensure appropriate account classification:

  • Review Chart of Accounts: Regularly review your Chart of Accounts in QuickBooks to evaluate the existing accounts and their classifications.
  • Avoid Duplicate Accounts: Avoid creating multiple accounts for the same purpose. Consolidate similar accounts before considering merging.
  • Understand Account Types: Familiarize yourself with the various account types available in QuickBooks (e.g., income, expense, asset, liability). Choose the most suitable type for each account.
  • Reevaluate Account Structure: Periodically assess your account structure to accommodate changes in your business. Make adjustments as necessary to prevent unnecessary merging.

3. Create a Backup before Merging Accounts:

Creating a backup before merging accounts is a critical step to safeguard your data and provide a fallback option in case of any issues during the process. Follow these steps to create a backup:

  • Open QuickBooks and log in to your company file.
  • Click on the “File” menu and select “Create Backup.”
  • Select the location where you want to save the backup file. An external drive or cloud storage is recommended for added safety.
  • Click “Save” to start the backup process. Wait for the backup to complete, and verify that the file is successfully saved.


In conclusion, learning how to unmerge accounts in QuickBooks is essential for maintaining accurate financial records and avoiding common merging mistakes. By following the step-by-step guide, preparing for unmerging, and adhering to best practices, users can confidently navigate the unmerging process and ensure data accuracy. Regular data reviews and proper account classification contribute to maintaining reliable financial information. In case of any issues or queries, customers can always rely on our 24×7 available experts for assistance and guidance, ensuring a smooth and efficient unmerging experience in QuickBooks.


1. How can I access the Chart of Accounts in QuickBooks to unmerge accounts?

To access the Chart of Accounts, log in to your QuickBooks company file and click on the “Accounting” tab in the left-hand menu. Under the “Chart of Accounts” section, select “Chart of Accounts” to open the account list. From there, locate the merged accounts you want to unmerge.

2. What should I do if I encounter issues during the unmerging process in QuickBooks?

If you encounter issues while unmerging accounts, first, review any error messages to understand their causes. Check for unresolved dependencies or conflicts that may hinder the unmerging process. Ensure that all necessary transactions have been modified or updated, and retry the unmerging process. If the problem persists, consult our 24×7 available experts for assistance and guidance.

3. Can I unmerge accounts with recent transactions in QuickBooks?

It is not advisable to unmerge accounts with recent transactions, as doing so may lead to data discrepancies. Before unmerging, verify that no recent transactions involve the merged accounts. If there are recent transactions, modify or delete them to reference the correct individual accounts before proceeding with the unmerging process.

Q4: What should I do if my financial reports show incorrect information after unmerging accounts?

If financial reports display incorrect information after unmerging, recheck the unmerging action and verify that all dependent transactions and account references were accurately updated. Correct any mistakes or discrepancies found during the post-unmerging tasks. Re-run the reports to ensure that the data accurately reflects the unmerging results.

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