Do you also think that the error “QuickBooks stopped working” on Windows 10 occurred after doing the Windows 10 update? The error happens when you update to Windows 10 or after updating the Windows 10 operating system. This is because there is some issue that happened in your computer and your QuickBooks stopped working or responding. Firstly, identify what happens to your QuickBooks account like compatibility issues, files got damaged, or any corruption happens.
Reasons That Cause Issue Windows 10 QuickBooks has Stopped Working
The various reasons are here that reflect in the computer while working with QuickBooks Desktop and vary from user to user. You have to identify the reason so that you can easily go with one or two solutions.
- Hard Drive is damaged
- QuickBooks installation is not done properly
- Software or program is not compatible
- Windows Operating System ave some issues
- The QBWUSES.ini file is missing or damaged
- The antivirus or firewall is blocking QuickBooks.
Fix issues when QuickBooks has Stopped Working on Windows 10
All solutions are explained here step-by-step so that you can fix the error QuickBooks has stopped working on your own after identifying the problem. The various solutions are as follows:-
Solution 1- Reboot your computer
- Go to the Start menu button
- Then click on the Power button
- Select the option Restart
- It will restart your computer to fix the issues with your QuickBooks software
- When the restart process is done, open your QuickBooks Desktop software.
Solution 2- Compatibility Check
- You have to right-click on the shortcut of the program
- Then select Properties from further options
- Go to the tab Compatibility
- Choose the Windows
- Then click on the Apply button to save the changes
- Click on the OK button to close the window
- In the end, run the software to check for errors.
Solution 3- You have to end the process QBW32.exe
- Open the Task Manager
- Press Ctrl + Alt + Delete buttons together from the keyboard
- A screen will be shown to you; select Task Manager
- Then the window of Task Manager opens up
- Click on the tab Details
- Now search and select the QBW32.exe process
- Click on the button below End Task to end this process running in the background.
Solution 4- Process QuickBooks Install Diagnostic Tool
- Firstly, download the QuickBooks Install Diagnostic Tool
- Then go to downloads and double-click on the downloaded file to install it
- The installation Wizard opens up
- Follow the instructions you get on your screen
- When installation completes
- Run the tool by right-clicking on the tool icon and select the Run as Administrator option
- Let it diagnose your computer to analyze and fix the problem that causes QuickBooks to stop working
- When it is done, restart your computer.
Solution 5- Rename the QBWUSER.ini file
- Open the File Explorer
- Then search for the folder QBWUSER.ini
- The location is \Users[name]\AppData\Local\Intuit\QuickBooks [XXXX]
- Right-click on QBWUSER.ini and then from options select Rename
- Add old at the end of the file name
- Also, rename the EntitlementDataStore.ecml file
- You have to tap the file if the application opens after renaming.
Solution 6- Repair the Installation of QuickBooks Desktop
- Restart the system
- Create a backup of your QuickBooks Company File
- Open the Control Panel
- Click on the programs and again click on the Programs
- The list of software and applications is shown to you
- Select the QuickBooks software
- Then, right-click on it and select the Uninstall/Change option
- In the uninstallation Wizard, select the Repair option to repair the software
- Then click on Next, and then wait for the repair process to complete
- After that, click on the Finish button
- Restart your system again
- Run QuickBooks and check for errors.
Solution 7- Clean, Uninstall, and reinstall QuickBooks Desktop Software
Uninstall
- First of all, uninstall the software
- Open the Control Panel
- Then click on Programs and again click on the Programs
- Now, from the list of program
- Locate the QuickBooks Desktop
- Then right-click on it
- Select the Uninstall/Change option
- The wizard of uninstallation opens up
- Follow instructions to uninstall the program
- When it is done, proceed to the next step
Reinstall
- Download the latest QuickBooks Desktop software
- Open the installation file by double-clicking on it
- In the installation Wizard, go with the recommended installation
- Then click on Next until you get to the status bar of installation
- When this bar completes, you can see the Finish greyed-out button turn black color
- Click on Finish, and you are done with the installation
- Open your QuickBooks software and check for the error.
Solution 8- Enable Windows 10 Sharing Access
- In your system, click on the Search bar of the Start menu button
- Type Sharing in the search bar and then press the Enter key
- In the Sharing window, click on Manage Advanced Settings
- You have to check all the options of Network
- Click on the drop-down arrow to expand the settings
- From the expanded settings, click on the Turn-off password protected sharing toggle button
- To save the changes, click on the Save button
- Open the QuickBooks Desktop, and then you have to make a connection with the company file
Solution 9- Create the Admin Account
- To make the local account, press the Windows + I keys together
- To open or access the Windows 10 settings
- Click on the Accounts
- Go to Other People or Family
- Select the option Add Someone else to the computer
- If it asks you to enter an email address, then do not enter it and select the option I don’t have this person’s sign-in information
- Now, click on the Add a user without a Microsoft account
- After this, create a new username and password, then click on the Next button to continue
- Check that you make this new account local as administrator
- Click on the new local account which you just created on the same account settings page
- Select the Change account type option
- Transform the type from Standard User to Administrator
- Click on the OK button
- In the end, restart the QuickBooks software to check for errors.
Solution 10- Update Windows 10 Operating System
- To update your Windows, open Windows settings
- In Settings, click on Update and Security
- Then, in Windows Update
- Press button Check for updates
- If there is any update, then it shows you
- If any update is available, then download and update it
- After updating Windows 10, restart your computer.
Conclusion
In this article, you get all the information for the error “QuickBooks stopped working on Windows 10” you are looking for. Implement the solution according to the reasons that cause you this error. Still, if you have any queries or problems, then connect with the QuickBooks team who is here 365 days a year. The team is here to assist you whenever required and is trained to fix all your glitches.
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