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How to Fix QuickBooks Error 6190 816?

While QuickBooks can be extremely helpful in getting most of your work related to Accounting done, it can also be a pain in the neck at times. The pain is not severe enough that it cannot be taken care of.

QuickBooks Error 6190 816 is a common issue that QuickBooks users often encounter. It pops up when users are trying to access their company files for important tasks. This error prevents them from getting to their data. It typically appears due to a mismatch between the company file and the transaction log. This mainly happens when another user has already opened the company file in a multi-user setup. As a result, users can’t proceed with their financial activities, such as checking expenses or monitoring sales. It’s a bothersome problem that needs a solution to ensure smooth business operations.

There are many errors and the QuickBooks error 6190, 816 is that message that is an outcome of the mess you must have done while opening the file on the host. This can be owing to trying to run QuickBooks in the multi user mode on the server Linux.

About QuickBooks Error 6190 816

Error Code:Error 6190 816Developer:Intuit Inc.
Error Description:As the file is meant for Multi-user mode, if someone tries to access it in single-user mode, then the same error might occur.Software:QuickBooks
Cause:Another reason can be the failure to update the transaction file, Another reason that may not be too major is because of the corrupted file.Applies to:Windows 10, Window 11
Symptoms:QuickBooks Desktop won’t respond or work, Windows operating system got frozen.Possible Solution:Use the same computer where the file has been located, Rename the file.

It can show up when the following situations can take place:

  • The transaction log file doesn’t match the file of the company. The transaction I am referring to is the file of transactions summary which is automatically saved by QuickBooks. The file which is saved is in the TLF format which cannot be converted to the QBW format. This makes way for the frustrating error
  • Another reason can be the failure to update the transaction file
  • As the file is meant for Multi-user mode, if someone tries to access it in single-user mode, then the same error might occur
  • Another reason that may not be too major is because of the corrupted file

The error can be really nerve-wracking as it kills your valuable time and energy in getting it sorted. But the real challenge is to get through the error and make the file stable once again. Inaccessibility of this kind can hamper our productivity and profitably; hence to get everything on track once again, you might want to follow the following steps like following the Bible. Well, this is the only way one can get the peace of mind that we crave for.

Common Solution to Resolve the QuickBooks error -6190 -816

Here are the mentioned some common steps to resolve QuickBooks error 6190 816

  • The first step to getting this resolved is downloading and installing the tool QuickBooks File Doctor
  • Of course, after the first step comes the second step which is the obvious one which is to run the tool
  • While following the above steps, if you have already been logged in as the administrator, then you will save some time of not being redirected to this page of logging in as the administrator
  • Now of the two options, combined file damage and network connectivity and network connectivity
  • From the two options, you will have to choose the first option as that is the only option that will help you detect the corrupted or damaged files which will help you eventually assist in fixing the QuickBooks error 6190
  • Now the most important step of entering your administration password which you need to make sure to enter accurately
  • After you have logged in, you need to choose the file location which can be either workstation or a server
  • The selections are Yes and No if they are located in Server or Workstation respectively
  • Now click on Proceed
  • After these steps, you will be displayed the required results after which the error can be fixed. The file will be automatically detected and repaired in the company file

Sometimes bad luck prevails and even when you had followed the steps above, you will be facing the same issue. In this fix, you can opt for the plan B. Plan B is nothing but the solution that says “Fix the Mismatch”. Things to be kept in mind while continuing with this method.

You need to:

  • Use the same computer where the file has been located
  • Rename the file

Now, the detailed steps to fixing the error start. Don’t lose hope because there is always an alternative to get things to normal and this is sure to help you.

  • First open the Company Folder.
  • Now you need to find the Company File.
  • The renaming of the file should be done now by right-clicking on the file and selecting Rename While doing this, don’t delete the extension which is an integral part of the name of any file.
  • A similar rule applies while renaming the transaction file which needs to be done after that.
  • You must exit the system now.
  • Time for you to open QuickBooks and login to the Company File.

This is another way of getting the error fixed. If not, then the alternative “Single Mode User Check” to be followed. For this method to be followed in order to be successful, one must make sure that everyone logged in to the QuickBooks files should be logged out. After that, the system must be restarted. Then, you need to copy the file to any other location other than the source. It sounds funny but you need to copy the file back to its root location. It sounds like hide and seek, doesn’t it? Now sign in to QuickBooks.

Usually by following this step-by-step process, one should be able to get the error fixed with no complications. However, if the issue has just hooked on to you and wouldn’t let go of the file, then the best solution to it is to shell out some money and get the most trusted tool “Auto Data Recovery” by Intuit Data Services and say goodbye to the error 6190-816.

Errors are not that bad, you find ways of being techy and troubleshooting which make you sharper and take care of such errors in the future with no panic attack.

Troubleshooting QuickBooks Error 6190 816:

When you encounter the message “An error occurred when QuickBooks tried to access the company file (-6189, -816),” it indicates an issue with your multi-user network rather than your data file.

Here’s how to restore functionality to your QuickBooks Desktop multi-user network:

Solution 1: Run Quick Fix My Program from the QuickBooks Tool Hub

Step 1: Download and install the QuickBooks Tool Hub 

To resolve common errors, use the QuickBooks Tool Hub. Ensure QuickBooks is closed while using this tool. For the best experience, it’s recommended to use Tool Hub on Windows 10, 64-bit. 

  • Close QuickBooks.
  • Download the latest version ( of the QuickBooks Tool Hub. Save it where you can easily find it, like your Downloads folder or desktop.
  • Open the downloaded file (QuickBooksToolHub.exe).
  • Follow the on-screen instructions for installation and accept the terms and conditions.
  • After installation, double-click the icon on your Windows desktop to open the tool hub.

Step 2: Run the Quick Fix my Program from the Tool Hub

  • In the QuickBooks Tool Hub, select “Program Problems.”
  • Choose “Quick Fix my Program.”
  • Start QuickBooks Desktop and access your data file.
  • If Error -6189, 816 persists, proceed to Solution 2.

Solution 2: Restart all of your computers and servers

  • Restart your server computer (the one hosting your company files).
  • Restart each workstation (other computers on the network without hosting company files).
  • Open QuickBooks Desktop on your server computer.
  • Open QuickBooks Desktop on each workstation.
  • If QuickBooks opens without issues, you’re good to go. If Error -6189, 816 persists, proceed to Solution 3.

Solution 3: Use the QuickBooks Database Server Manager from the Tool Hub on your server

  • Your server computer stores your QuickBooks company file(s). QuickBooks Database Server Manager helps maintain network stability.
  • In the Tool Hub, select “Network Issues” and then “Quickbase Database Server Manager.” If QuickBooks is not on your server, you’ll be prompted to install it.
  • Select “Start Scan” if your company file(s) are detected. If not, browse to their location and then select “Start Scan.”
  • QuickBooks Database Server Manager will automatically repair your firewall permissions.
  • Close the tool.
  • Open QuickBooks Desktop on your server computer and workstations.

Solution 4: Transfer your company files to your local hard drive

If you access your company file (.QBW) on a removable or online drive, consider moving them to your local hard drive. 

  • Store QuickBooks files, including your company file, on your server computer’s hard drive. While online file hosting services are convenient, they can cause issues.
  • Avoid storing files on removable or external drives, as they are not designed for QuickBooks or multi-user networks.
  • Do not encrypt your QuickBooks files or the hard drive where they are stored, as this can disrupt your multi-user network connection.

Preventive Measures that you can take:

To minimize the QuickBooks Error 6190 816 and ensure smooth operations, adopting proactive practices is essential. Here are some recommended best practices:

Solution 1: Inspect Single-User Mode: 

This is another easy-to-follow step. Checking the single-user mode involves simple actions. Here’s how you can carry out this solution.

  • Firstly, restart your computer.
  • Then, copy all the data files to your desktop or another location.
  • Move the data file back to its original spot.
  • Re-enter your credentials to log in to QuickBooks.

Solution 2: You Can Also Update QB Software and Backup Files: 

Another simple and effective method is updating the software using backup files.

  • Start by updating QuickBooks.
  • Head to the Help Menu and click the menu bar.
  • Choose “Update The QuickBooks Desktop” from the list.
  • Navigate to Options, tick the “Mark All” checkbox.
  • Select Save, then go to the Update tab.
  • Opt for “Get Updates” and wait for the process to finish.
  • Once done, restart your computer and open QuickBooks.
  • Check if the problem still exists.

Solution 3: Rename QuickBooks .ND and .TLG Files:

As mentioned earlier, QuickBooks error 6190 can arise due to changes in .ND and .TLG data files. To tackle this, rename these files to fix any damaged data in your company files. Make sure you perform this on the computer where your company file is stored to avoid data loss. Follow these steps:

  • First, open Windows File Manager and go to the QuickBooks installation directory.
  • QuickBooks Desktop is installed in C:\Users\Public\Public Documents\Intuit\ QuickBooks\.
  • Find files with the same name as your company file but with different extensions: .ND and .TLG.
  • Right-click the company file and choose Rename. Then, add .OLD at the end of the file name.
  • Unable to Open Company File Error 6190
  • Finally, open QB and see if you can access the company file.
  • If the Intuit QuickBooks error 6190 and 816 persists despite trying the above methods, move on to the next one. 

Tips for Effective Collaboration in a Multi-User Setup and Avoiding QuickBooks Error 6190 816:

Collaboration among users in a multi-user setup can significantly improve efficiency while minimizing the chances of encountering QuickBooks Error 6190 816. Employing smart coordination strategies can help prevent conflicts arising from concurrent access, ensuring the accuracy of your financial data. By implementing these collaborative approaches, teams can work effectively in a multi-user environment while reducing the risk of QuickBooks Error 6190 816. A proactive approach to collaboration, clear communication, and well-defined policies all contribute to precise financial data management and a smoother workflow. Here are some practical tips to consider:

1. Keep Communication Clear:

Maintain open communication among team members regarding who will access the company file and when. Sharing schedules and assigning specific time slots for accessing the file reduces the chances of multiple users trying to work on it simultaneously.

2. Use User Permissions:

Take advantage of QuickBooks’ user permission features. Assign appropriate roles and limitations to different users based on their responsibilities. This prevents unauthorized access and accidental changes that could lead to errors.

3. Establish File Access Policies:

Create and communicate clear policies regarding file access and usage. Define guidelines for logging in, logging out, and informing others when you’re working in the company file. This minimizes surprises and potential conflicts.

4. Follow Multi-User Mode Etiquette:

Educate all users on proper etiquette for multi-user mode. Stress the importance of correct log-out procedures, avoiding leaving the file open unnecessarily, and adhering to designated schedules.

5. Utilize File Locking Tools:

If your QuickBooks version supports it, make use of QuickBooks’ file-locking mechanisms. These prevent users from accidentally overwriting each other’s changes, further reducing the risk of errors.

6. Regularly Review Collaboration Processes:

Conduct periodic reviews of your collaboration procedures. Identify any bottlenecks or recurring issues and refine your strategies accordingly.’


In conclusion, it’s crucial to understand and fix QuickBooks Error 6190 816 for accurate financial records and smooth business operations. By following the steps and solutions provided, users can solve this error and prevent it from causing errors again and again. If you’re still having trouble, don’t hesitate to reach out to our experts who are available 24/7. They can give you expert advice to overcome QuickBooks Error 6190 816 and keep your financial management running smoothly.


  1. What is the easiest way to repair the QuickBooks Error -6190 -816?

    Running the QuickBooks tool hub is the easiest way to repair this error. The first is to download & install the QuickBooks tool hub. It will detect and fix all common errors automatically. To do it without interruption, perform and agree with displayed guidelines.

  2. Why does QuickBooks Error -6190 -816 appear repeatedly?

    This error code usually happens when the transaction log files don’t match with the company file. There are many more reasons such as corrupted or damaged files. Before heading to fix this error, ensure about the reason first otherwise it might be creating more problems.

  3. How can I fix the QuickBooks error -6190 -816 manually?

    To fix this error manually, firstly you have to close all open programs. Then, you have to open the “Window Start Menu” and write the “Control Panel” in the search bar. After this, open the Control Panel and all options will appear on your screen. Hit the click on the “Programs and Features” option.  The next thing you have to do is uninstall a program and then turn off the window features. Now, you have to locate the .NET framework on the list.

  4. What’s QuickBooks Error 6190 816, and why does it happen?

    QuickBooks Error 6190 816 is a common problem. It pops up when there’s a mismatch between your company data file (.qbw) and the transaction log file (.tlg). Usually, it happens when several folks are using the company file at once, there are network hiccups, the company file gets damaged, or QuickBooks isn’t up to date.

  5. How can I fix QuickBooks Error 6190 816 on my own?

    First, check if the network is working okay and the server is fine. Make sure no one else is using the company file. Use QuickBooks Connection Diagnostic Tool to check for network problems. You can also validate your company file with the “Verify Data” tool in the “Utilities” menu. If that doesn’t work, try the QuickBooks File Doctor to fix data and network issues.

  6. How can I prevent this error from bugging me again?

    To avoid QuickBooks Error 6190 816, back up your company files regularly. Keep your network solid and always online. Teach everyone to log out correctly to avoid clashes. Limit who can use the company file at the same time, and keep QuickBooks updated.

  7. Does QuickBooks Error 6190 816 mean I’ll lose my data forever?

    QuickBooks Error 6190 816 itself won’t zap your data forever. But if you ignore it and it messes up your data, you might lose important financial stuff. That’s why it’s crucial to act fast and follow the right steps to fix it.

  8. Can an unstable network lead to QuickBooks Error 6190 816?

    Absolutely, a shaky network can trigger QuickBooks Error 6190 816. If your connection keeps dropping or is slow, it can mess up the communication between your company file and the transaction log. So, keep your network strong and look for network issues when troubleshooting this error.

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