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Troubleshooting Guide: QuickBooks Add Printer Failed Error and Solutions

QuickBooks Add Printer Failed

QuickBooks accounting software keeps track of your company’s financial data in one place. You can add additional printers to QuickBooks 6 to print reports and other financial documents by installing the printer on your operating system. After installing the printer, you will be able to access it directly from the QuickBooks application, eliminating the need to reconfigure the accounting software.

Consider whether the printer is compatible with QuickBooks software. Because not all printers are compatible with QuickBooks, it is critical to find one that does. Print quality, speed, and cost per page are also important considerations. You should also ensure that the printer can handle the type and size of paper you require for checks.

QuickBooks allows users to add a printer to print their financial documents. Sometimes an error occurs when connecting the printer to the accounting software. There are numerous causes for this vexing QuickBooks Add printer failed issue, including incompatible drivers, poor internet connectivity, and others.

QuickBooks is a business account tracking and management software that is used all over the world. You can use QuickBooks to easily store all your company’s accounts, employees, customers, and products. Lists and transactions are used to store the data. You’ll be able to manage all data, send invoices to clients, and remind them to pay their bills. This software makes it very simple to manage any company’s business accounts.

How to configure a Printer to QuickBooks Desktop?

  1. Connect the printer’s USB cable to your computer.
  2. Click the “Start” button and select “Devices and Printers.”
  3. Choose “Add a printer” and select “Add a Local Printer.”
  4. Select the printer’s make and model from the list of devices.
  5. Install the required drivers for the printer.
  6. Open QuickBooks and navigate to the report or document you want to print.
  7. Click the “File” button, then select “Print.”
  8. Choose the new printer from the “Printer” drop-down menu.
  9. Click the “Print” button to send the document to the printer.

How Do I Install Printer Drivers?

  • From the Windows menu, select the Start option.
  • Look for Printers and Devices.
  • When the window opens, select Add a New Printer.
  • You can now select ‘Add a Local Printer’ from the drop-down menu.
  • Then, select the option to Use an Existing Port.
  • Next, click the button.
  • When you see the Driver box, you must select the options that correspond to the model of your printer.
  • Then select the Next button. This will start the process of obtaining and installing the drivers required for QuickBooks to function properly.

How Do I Turn On the Printer?

Connect your printer to your QuickBooks accounting software:

  • Launch QuickBooks and select the report you want to print.
  • Go to the File menu when you’re finished.
  • Then, from the drop-down menu, select Print.
  • Now, select the Printer from the drop-down menu.
  • You must specify the name of the printer that will be used to print the document report here.
  • Finally, select the Print option.

Error: QuickBooks Add Printer Failed

Keep the following in mind before beginning the resolution steps:

  • Check that you are attempting to add a printer in the most recent QuickBooks version.
  • Check that your printer is connected to your system.
  • Ensure that the appropriate driver is installed on the computer.

Steps to fix QuickBooks Add Printer issues:

Here are the steps you must take to resolve the printing issues:

Solution 1: Verify your printer by using an editor like Notepad.

  • Open the editor and write some text.
  • Save the file.
  • Select the file and click on the print option.
  • Choose the appropriate printer.
  • Click on the print button.

Solution 2: Reboot the computer:

  • Turn off the printer.
  • Restart the system.
  • Turn on the printer.
  • Check if the printer paper is loaded correctly.
  • Click on the Start button in Windows.
  • Go to Control Panel and search for “Printer and Faxes.”
  • If the printer is displayed as Offline, right-click on it and select “Use Printer Online.”
  • View the list of print jobs.
  • Select the printer and click on “Cancel All Documents.”
  • Close the window.
  • Find the printer and right-click on it.
  • Select “Properties.”
  • Choose “Print Test Page.”
  • If you are using a network printer and it doesn’t print, there may be a network issue.

Solution 3: Use the QuickBooks Tool Hub, which has a PDF and print repairing tool

  • Download QuickBooks Tool Hub and add the printer again.
  • Test the page after adding the printer.
  • If the tool doesn’t execute properly, rename the QBPrint.qbp file.
  • Right-click on the QBPrint.qbp file and select the appropriate version.
  • Choose “Rename” and add “old” to the file name.
  • Open QuickBooks and go to the File menu.
  • Select “Printer Setup” and choose any transaction listed in the “Form Name” field.
  • Click “OK” to create a new file.

Solution 4: Verify your system is connected to the correct printer

  • Open QuickBooks and go to the File menu.
  • Select “Printer Setup.”
  • Choose the form you need to print.
  • Verify that the printer name matches the printer connected to your system.
  • If it doesn’t match, download the correct printer setup.
  • Utilize the Help option for detailed instructions on the settings.

Solution 5: Verify the reconcile window is switched off

  • If the reconcile window is off-screen after choosing to reconcile from the Banking option:
  • Select the Window option and check the list to locate the reconcile window.
  • Choose “Close All” and restart the reconciliation process.
  • If errors persist, there may be unrecoverable errors.

Solution 6: Check, reinstall, and set settings for the XPS document writer

  • Verify XPS document writer:
  • Go to the File menu and choose “Print.”
  • Find Microsoft XPS Document Writer in the list of printers and click “Print.”
  • Save the file with an XPS extension.
  • Open the file to check if it displays properly. If not, there may be issues with the XPS document writer.
  • Check the security settings that might affect the display and printing.
  • Ensure that XPS services are checked.
  • Go to the Explorer window and select the computer option in the upper left.
  • Click on “Turn Windows Features on or off.”
  • Make sure that XPS viewer and services are selected. If not, mark both fields and click “OK.”
  • Reinstall Microsoft XPS Document Writer.
  • Adjust security software settings.
  • Install MSXML 6.0.
  • Create a form template.
  • Consider bypassing the print spooler.

Steps to resolve PDF and Print problems in QuickBooks Desktop:

If you encounter issues with printing, emailing, or saving as a PDF in QuickBooks Desktop, follow these troubleshooting steps.

QuickBooks provides specific tools to assist you in resolving these problems.

The Print and PDF Repair tool can fix the following errors:

  • Problem connecting to your currently selected printer, Microsoft XPS Document writer on XPS port.
  • Unable to print to the printer.
  • Missing pdf file component error preventing QuickBooks from completing the action.
  • Inability to print directly to the QuickBooks PDF Converter.
  • Unable to save as a PDF file.
  • QuickBooks fails to save forms or reports as PDFs.
  • Print Driver Host for 32-bit Applications has stopped working.
  • Activation errors (-20, -30, or -41) related to QuickBooks PDF Converter.
  • Problems with printing transactions or reports.
  • Disappearing or non-displaying reconcile window.

Solution 1: From the QuickBooks Tool Hub, Run the QuickBooks Print & Print Repair Tool

Step 1: Follow these steps to resolve printing errors using the QuickBooks Tool Hub:

  • Close QuickBooks.
  • Download the latest version ( of the QuickBooks Tool Hub and save it to a location you can easily access.
  • Open the downloaded file (QuickBooksToolHub.exe).
  • Install the tool hub by following the on-screen instructions and agreeing to the terms and conditions.
  • Once the installation is complete, double-click the tool hub icon on your Windows desktop to launch it.

Note: If you’re unable to locate the QuickBooks Tool Hub icon, you can search for “QuickBooks Tool Hub” in the Windows search and select the program.

Step 2: Launch the QuickBooks PDF & Print Repair Tool:

  • Choose Program Problems from the QuickBooks Tool Hub.
  • Choose QuickBooks PDF & Print Repair Tool. It will take about a minute to complete.
  • QuickBooks Desktop can now print, email, or save as a PDF.
  • If this does not resolve the issue, proceed to the next solution.

Solution 2: Restart and reset temp folder permissions

  1. Restart your computer and try again. If the issue persists, proceed to the next step.
  2. Reset temp folder permissions:
    • Press Windows key + R to open the RUN command.
    • Type “%TEMP%” and press Enter.
    • Right-click an empty area in the temp folder and choose Properties.
    • Select the Security tab.
    • Ensure that all user names and groups listed have Full Control permissions.
    • Once the permissions are set to Full Control, try saving it as a PDF in QuickBooks again.
  3. Test printing to XPS (applies to Save as PDF and Email issues):
    • Open Notepad.
    • Type “Test” and go to File, then select Print.
    • Choose the XPS Document Writer and click Print.
    • Provide a filename and save it to your desktop.
    • Open the saved XPS document from your desktop to confirm if it printed properly.

Solution 3: Make a new template or form

  • Make a new template for your form. Get more assistance in creating new templates.
  • Change the template on your transaction.
  • Create your.pdf.

If the problem persists, contact your IT professional or Microsoft for assistance.

XPS Document Writer should be tested, reinstalled, and permissions should be adjusted:

Please keep in mind that these suggestions are for Windows, not Terminal Services.

If you can’t print to your XPS printer outside of QuickBooks, you’ll need to contact your IT professional or Microsoft for assistance.

  • Check that XPS services are turned on.
  • Test the XPS Document Writer by printing outside of QuickBooks.
  • Reinstall Microsoft XPS Document Writer.
  • Modify the security software settings.
  • Modify the XPS Document Writer’s Windows user permissions.


If you encounter any further difficulties while implementing the troubleshooting solutions mentioned above for QuickBooks Add Printer issues, please don’t hesitate to reach out to our experienced team. We have a dedicated team available round the clock, ready to assist you with reliable resolutions for QuickBooks issues. Feel free to contact us anytime for assistance.


How do I resolve PDF and print issues in QuickBooks Desktop?

Troubleshoot PDF and Print issues with QuickBooks Desktop by downloading the Tool Hub. While selecting File and Printer Setup, hold down the Shift key. Windows’ default printer should be reset. Select Settings (or Control Panel) > Printers and Faxes from the Start button. Right-click a working printer in the Printers and Faxes dialog box.

If I don’t have QuickBooks, how do I print from another program?

You can try printing from any program if it is not QuickBooks.

  • Select Start and then Notepad.
  • Enter some text, then go to File, then Print.
  • Select the appropriate printer and then click Print.

What is the cause of my QuickBooks printer not working?

The Printer Setup window does not appear after selecting File > Printer Setup. QuickBooks does not appear to be operational. Off-screen, the Printer Setup window may appear. The internal printer of Intuit is set as the default printer. The Qbprint.qbp file has been corrupted. An application file for QuickBooks is missing or damaged.

How do I Reset My QuickBooks Default Printer?

In Windows, reset the default printer. Select Printers and Faxes from the Start button. Right-click on a working printer in the Printers and Faxes dialog box. Set as Default Printer is the option to choose. Close the Printer and Faxes window in Windows. To test the changes, launch QuickBooks and navigate to the Printer Setup window.

Why isn’t my printer working?

The printer may not be detected because the computer and printer are not connected to the same network. To connect the printer to the computer, use a USB cable. If that fails, try downloading and installing the printer software from your computer. If the printer does not appear in QuickBooks, it is possible that it is incompatible with the software. Print a test document if you want your printer to work properly.

Why isn’t my printer listed in QuickBooks?

When you restart your computer, the printer will be turned off and then back on. Check the printer paper to make sure it is properly loaded. You can access the Control Panel by pressing the Start button and then double-clicking Printers and Faxes. If the printer does not appear offline, right-click on it and choose Printer Online from the drop-down menu.

How Do I Save My Default Printing Preferences?

Navigate to Printers & Scanners on the Devices menu and select a printer. As the default setting, you can now select Set. If the Set as the default option is not displayed, select Let Windows manage my default printer. You must first clear the default printer selection before you can change it.

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