QuickBooks Connection Diagnostic Tool

Before you begin the installation of this program, you need to download the setup from Intuit’s website.

Click here to download the latest copy of QuickBooks tool hub.

Here are the steps to install QuickBooks tool hub on your system:

1. Login to Windows with an admin account.
2. Double click on the setup for QuickBooks Tool Hub.
3. Agree to the terms and conditions.
4. Follow the on-screen instructions to install QuickBooks tool hub on your system.
5. Click on Finish once the installation is finished.

In most cases the installer creates a desktop icon for the tool hub so that users can quickly find and launch it from the desktop directly. However, if you can't find its icon on your desktop, then you can search the start menu, then launch the program.

Now you have QuickBooks tool hub installed on your system, you can scan for common program, company and network issues. As it contains multiple programs to troubleshoot errors, you need to make sure that you are using the appropriate program to scan for network issues - in this case QuickBooks connection Diagnostic tool.

Here's how you can scan and fix network issues with QuickBooks Connection Diagnostic tool:

1. Go to the start menu and click on QuickBooks tool hub.
2. From the left panel, choose network issues.
3. Click on  scan to launch the QuickBooks Connection Diagnostic tool.
4. Wait for the scan to finish and the program to give you a message of success or failure in resolving the error.
5. Restart your system once the tool is done scanning and fixing network issues in QuickBooks.
6. After the scan, QuickBooks connection diagnostic tool will give you one of these two messages:
   • the identified errors have been resolved.
   • the identified errors weren’t resolved. 

In the latter case, the QuickBooks connection diagnostic tool will give you the necessary instructions to resolve the error.

While the QuickBooks Connection Diagnostic tool can fix a vast majority of network related errors, it cannot actually fix the internet issues caused because of security software or because of internet issues. So at this point you should definitely check your internet connection and contact your internet service provider if the connection isn't working properly. 

You may also have to check Firewall settings to ensure that QuickBooks desktop can actually access a company file that is stored on a different system or server. This is quite common for users who have hosted their company file on a separate server in order to activate multi-user mode in QuickBooks desktop.

Even if you get a network related issue, the real problem may lie with the program files or the company files. In such cases, you need to scan for both types of errors and eliminate the underlying causes.

Here are the steps to scan this system for company file and program file errors:

1. Go to the Start menu and launch QuickBooks Tool Hub.
2. Click on program problems and wait for the program to scan files related to QuickBooks.
3. After scanning for program problems, choose QuickBooks file doctor to scan for company file errors that may be presenting as network errors.
4. Restart your system after you have successfully scanned for both the problems.

You only need to follow these steps if the previous solutions failed to fix the problem that you are facing. The scan for the company file and the program files does not take too long because the tool can efficiently go through the files and check for errors.

Conclusion

QuickBooks Connection Diagnostic tool works amazingly for resolving network errors in QuickBooks desktop. You can also check for other error types so that you can quickly and easily fix program and company file errors. Once you have resolved the error, we recommend that you create a backup copy of your company file and that you install the latest updates for QuickBooks Desktop on your system.