Skip to content

QuickBooks Installation Issues – QuickBooks Error 1500 Another Installation Progress

QuickBooks Error 1500 Another Installation Progress

When installing a program, you may receive the following error notification “QuickBooks error 1500 another installation progress”. Sometimes, the same error message pops up on your screen, if a software installation has hung. This is caused by two MSI installers operating at the same time or an In-progress key left over from a previous installation.

Moreover, the Microsoft installer breaks the process when two instances of the same program are installed since it does not allow the same software to be installed twice. The previous installation freezes in the background for unknown reasons, and when you try to install the software again, it conflicts with the prior one. A damaged registry file is another reason for this error. This article provides you with a few quick solutions to avoid the error.

About QuickBooks Error 1500

Error Name:Error 1500Developer:Intuit Inc.
Error Description:Error 1500 is a general MSI (Microsoft Installer) install error message failing the Java installation process.Software:QuickBooks
Cause:Two MSI-based installers running at the same time could be the source of this problem., If a previous installation attempt is forcibly aborted during a transaction/installation process using the Task Manager (Ctrl + Alt + Del), the In-Progress key is left behind.Applies to:Windows 10, and 11
Symptoms:QuickBooks Desktop won’t respond or work, and the Windows operating system is frozen.Possible Solution:Close all the conflicting background processes, Try restarting the Windows Installer.

Reasons that evoke an error message: QuickBooks error 1500 another installation progress 

Error 1500 is a common MSI (Microsoft Installer) installation error code that causes the installation to fail.

  • Two MSI-based installers running at the same time could be the source of this problem.
  • If a previous installation attempt is forcibly aborted during a transaction/installation process using the Task Manager (Ctrl + Alt + Del), the In-Progress key is left behind.

How to overcome QuickBooks error 1500 in another installation process?

Several solutions can assist you in resolving Error 1500 on your PC. To begin, simply restart your computer to resolve the problem. Restarting the computer is a common approach that may or may not resolve the problem. If it does, then everything is well. If a restart didn’t solve the problem, or if you can’t afford to restart your computer right now, try the solutions below:

Solution 1: Close all the conflicting background processes 

There could be running or stuck installer processes. This slows down the installation of the new program, resulting in the error “Another installation in progress”. You’ll need to use Task Manager to terminate these background processes.

To do so, follow these simple steps:

  • To go to the Start Menu, press the Windows key on your keyboard
  • In the search field, type Task Manager and select it from the list of options
  • The WinX menu can also be accessed by pressing the Windows logo key + X keys together from your keyboard
  • From the drop-down box, pick the Task Manager
  • Select Processes from the drop-down menu.
  • Look for exe under the Background processes section
  • After that, click the End Task button and choose the entry
Note: Select setup.exe and msiexec.exe from the list and click the End Task button.
  • The Task Manager window should be closed now
  • Check if the installation will go through after this fix is completed.

Solution 2: Try restarting the Windows Installer

Windows Installer is a program installation and removal component for your computer. Stopping and restarting it may assist in addressing the problem.

To do so, follow these steps:

  • To go to the Start menu, press the Windows key on your keyboard
  • In the search bar, type Services and select it from the list of results
  • Scroll down to Windows Installer and double-click on it on the new page that appears
  • Select Disabled from the Startup type drop-down menu or click the Stop button
  • Apply the changes
  • To continue, press the OK tab
  • Restart your computer by closing the Services window
  • Moving forward, the first 3 steps should be repeated
  • Select Manual from the Startup type drop-down menu when you press the Start button
  • Or when you expand the Startup type drop-down menu
  • After that, click OK after clicking the “Apply” button
  • The Services window should be closed now
  • Now go ahead and reinstall the application. 

Solution 3: Disable the Installation Reference using the Registry Editor 

A status reference is added to the Registry when an application is installed. After the process is finished, the entry is removed. However, this can sometimes fail, stopping you from installing a new program.

To fix the problem, follow the steps below:

  • By hitting the Windows logo key + R shortcut on your keyboard, you can open the Run dialogue box 
  • To open the Registry Editor, type regedit into the text box and press Enter or click Ok
  • Scroll down to the HKEY_LOCAL_MACHINE in the panel on the left-hand side of the window
  • Open the following subkey after expanding it:
  • \Software\Microsoft\Windows\Installer\InProgress
  • Double-click on the Default string on the right-hand side of the window
  • Go to the Value data field in the box that appears and delete its entry
  • To adjust, click the OK button
  • Restart your computer after closing the Registry Editor
  • When you’re finished, go ahead and attempt the installation.

Solution 4: Run the System File Checker (SFC) and DISM scans

Damaged system files may be causing your computer to detect an ongoing installation when there isn’t one. The Windows program System File Checker can detect and fix these files. As a result, you should run a scan using it from an elevated Command Prompt to see whether it resolves your issue.

Here’s how to do it:

  • To get started, go to the Windows Start menu
  • Do right-click on the Command Prompt from the search results and type CMD in the search bar
  • Choose the option to run as an administrator
  • Alternatively, you can use the WinX menu to enter Command Prompt with admin access (press the Windows logo + X shortcut)
  • Select Command Prompt (Admin) from the list and click on the same
  • Press the Enter key on your keyboard after typing or pasting sfc /scannow into the window
Important: Note that "sfc" and "/scannow" are separated by a space
  • Allow time for the scan to finish and the procedure may take some time
  • Your computer should be restarted.

It’s possible that System File Checker (SFC) won’t be able to repair all of your system files. If the issue “Another installation in progress” persists, try using the DISM (Deployment Image Servicing and Management) tool:

  • To access the WinX menu, press the Windows logo + X shortcut
  • Choose Command Prompt (Admin) from the drop-down menu
  • Enter the command line below and click Enter:

DISM /Online /Cleanup-Image /restore health 

  • Allow time for the scan to finish
  • Run the SFC scan again when the DISM scan is completed, as shown earlier
  • Finally, restart your system to see whether the problem has been fixed or not. 

Solution 5: Do a manual reset of the Windows Update Components 

If the error persists after you’ve tried all of the previous solutions, you can try resetting the Windows Update components on your computer. This restores any corrupted or missing Windows Update files.

To get it done, follow the steps below:

  • On your keyboard, press the Windows logo
  • Type CMD in the search field in the Start menu that appears
  • Do a right-click on the Command Prompt from the results list
  • Choose the option to run as an administrator
  • To disable all Windows Update components, type the following command lines and hit Enter after each one:
    • net stop wuauserv
    • net stop cryptic
    • net stop bits
    • net stop msiserver
Important Note: If you want to copy and paste, make sure the bullet point is removed before pressing the Enter key.
  • After each command, press Enter:
    • ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    • ren C:\Windows\System32\catroot2 Catroot2.old
  • The SoftwareDistribution folder will be renamed in your next step
  • To re-start the Windows Update components, type the following command:
    • net start wuauserv
    • net start cryptic
    • net start bits
    • net start msiserver
  • Restart your computer and close the Command Prompt window.

Solution 6: Fix the Windows Store App and Windows Update 

You may have encountered the issue while attempting to install a Windows Store app. If that’s the case, the built-in Windows Store Apps and Windows Update troubleshooters on Windows 10 might be able to help.

Follow these simple instructions:

  • Press the Windows logo key to bring up the Start menu
  • Double-click on the first option in the results list after typing Settings in the search bar
  • Under Update and Security, choose Troubleshoot
  • On the right-hand side of the page, look for the Windows Store Apps and launch the troubleshooter
  • To complete the process, follow the instructions that appear on your screen
  • Return to the Troubleshoot and look for Windows Update
  • Run the troubleshooter and follow the instructions on the screen
  • Check to check whether the problem with the new application installation has been resolved by restarting your computer.

In Conclusion 

Hopefully, you’ll be able to resolve your query QuickBooks error 1500 another installation progress after reading this article. Moreover, you can connect with QB Experts using our Live Chat, if you are still facing any problem related to installation or having confusion in executing the above-suggested solutions.


  1. How do I check whether another installation is in progress or not?

    You simply check for any MSIExec.exe processes that are running. This indicates that an installation is currently underway. This may also result in installation failure and if that is the case, don’t worry, the above guide will help you out in fixing such installation errors.

  2. How does Clean Boot Mode assist in rectifying QuickBooks error 1500 another installation progress issue?

    Installing software in Clean Boot mode is the best option to avoid the installer error. This mode allows your PC to boot up without the need to run any third-party software or drivers. You can avoid clashing issues while installing applications in this manner. Here’s how to start your computer in Clean Boot mode.

  3. How do we install software in Clean Boot Mode?

    To open the Run box, use the Windows key + R key. After that, type msconfig and hit Enter. The System Configuration window will appear on the screen. Select Hide all Microsoft services from the Services panel and then click “Disable all”. Then go to the Services menu, choose Open Task Manager followed by disabling each of the listed items one by one. Click “Apply” and then the “OK” button. Finally, restart your computer in Clean Boot mode.

Speak to A Specialist about QuickBooks Software

Headache🥺. Huh, Save time & money with QuickBooks Support 24×7 @ +1/, we provide assistance to those who face problems while using QuickBooks (Support all U.S. & Canada Editions)

--- Support - We provide solutions for the following QuickBooks (Pro, Premier, Accountant, Enterprise, Payroll, Cloud) ---

  • Error Support
  • Data Import
  • Data Conversion
  • Payment Solutions
  • Upgradation
  • Payroll Support
  • Data Export
  • Software Integration
  • QuickBooks Printer Support
  • Complete QuickBooks Solutions
  • Tax-Related Issues
  • Data Damage Recovery
  • Installation, Activation Help
  • QuickBooks Windows Support

Disclaimer : We are a third party agency working on providing authentic support and full fledged services for for accounting software QuickBooks 2018 version. It is one of… Read more