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QuickBooks Error 15218

QuickBooks Error 15218

Usually, there are only a few technical glitches and errors that are experienced by many users while using QuickBooks accounting software. QuickBooks error 15218 is one of them that users come across when they are attempting to download or install the latest payroll updates. 

Typically, such types of errors usually crop up when you are using or engaging with the QuickBooks accounting software. There can be several elements that can trigger this update problem in QuickBooks including a wrong configuration, damaged.ND files and much more.  

Whenever this error takes place, it hinders your workflow, makes your data insecure, and more susceptible to errors too. Besides it, QuickBooks error 15218 happens when QuickBooks tries to verify the digital signature of all files downloaded by the program. In this post, you will get in-depth knowledge on how to tackle such kinds of errors in one go. So, let’s get started without any ado. 

Why does the QuickBooks error 15218 occurs?

Before moving ahead, you are supposed to identify the causes that rise QuickBooks error 15218 and then walk through the solutions accordingly. Below are some of the factors that may cause this error;

  1. Incorrect configuration of Internet Explorer.
  2. Firewall or Antivirus software blocking the QuickBooks update.
  3. When it comes to registering a digital signature, the Internet Explore function no longer works.
  4. Corrupted or harmed.ND record.
  5. Troubles with QBFC screen administrations.

How you may get to know if there is QuickBooks error 15218 exist in your system?

The symptoms of QuickBooks Error 15218 are as follows:

  1. When all the programs and applications are crashed every now and then.
  2. The computer has become unresponsive.
  3. The system gets damaged when the program is run.
  4. Displaying a QuickBooks message- unable to authenticate the digital signature: Error 15218
  5. Unresponsive system while sending commands from the mouse or keyboard.
  6. The system has become slow.

Important things to do before troubleshooting the QuickBooks error 15218:

Create a backup of your company file

It is important to generate the company file backup as if something goes incorrect and there would be any fallback at the time of the troubleshooting procedure, you won’t have to lose any of your data. 

Here are the steps that you need to perform on your own:
  • First, you are required to click and then open QuickBooks accounting software.
  • Navigate to the File then to Backup Company and lastly to Create Local Backup.
  • Now follow the instructions shared on the window and create a backup of the company file.

Let’s find out some easy steps to fix QuickBooks error 15218

QuickBooks is unarguably one of the best accounting software but they do have some technical errors at times. In case, you encounter the QuickBooks error 15218 then you are required to update the QuickBooks software to the latest version that is available and also check for the windows update notifications. And whenever you are updating, do ensure that you are logged into the system as the Administrator. However, if the problem persists then try out the below-listed steps.

Total Time: 23 minutes

Step 1: Upgrade the QuickBooks Desktop to the most recent version

Upgrade the QuickBooks Desktop to the most recent version

You need to keep your QuickBooks desktop up-to-date if you are not likely to experience QuickBooks error 15218. 

💠 In the very first step, you are required to open your particular QuickBooks Desktop.
💠 Now, navigate to Help and then hover over Update QuickBooks Desktop.
💠 You need to click on Update Now.
💠 After that tap on Get Updates.
💠 Once you are done with the above step, you have to wait as it may take some time to update the QuickBooks Desktop.
💠 In the end, press the Close button.

Step 2: Add Intuit URL as a Trusted Website

Add Intuit URL as a Trusted Website

It is necessary for you to add Intuit URL as a Trusted Website in order to overcome QuickBooks error 15218.

💠 First of all, you are supposed to click Windows+R to open the Run command.
💠 In order to open Internet Explorer, click OK and write explore.
💠 After that, you have to click on the top-right gear icon and then select Internet Options.
💠 Next, choose the Security tab.
💠 Hit the Trusted Sites icon and press the Sites button.
💠 Enter if you are using the US version and if using the Canadian Version to Add this website to the zone.
💠 Click Add.
💠 Make sure to check on Require Server Verification (HTTPS 🙂 for all sites in this zone.
💠 Finally, press the Close and Ok tab.

Step 3: Configure the Internet Explorer in your system

Configure the Internet Explorer in your system

QuickBooks error 15218 can be fixed if you are able to configure the Internet Explorer in your system.

💠 The very first step is to log in as an administrator to your system. 
💠 Make a right-click to open Internet Explorer and select Open With.
💠 Navigate to the Internet option at the top of the web browser in the right-hand corner. 
💠 In the Trusted Sites Options, you are required to add the following websites.
💠 At last, you can restart your computer.

Step 4: Install a digital signature certificate

Install a digital signature certificate

The Digital Signature works as a proof of identity for an organization on the Internet. Its absence or non-verification may lead to issues like QuickBooks error 15218. The user is required to follow the instructions to avoid such issues in the future. 

💠 To begin with, click and shut the QuickBooks desktop.
💠 Navigate to C:\ Program Files (x86)\Intuit\ QuickBooks and look for QBW32.exe.
💠 When you locate QBW32.exe, make a right-click on it and select Properties.
💠 After that, you need to click on the Digital Signature tab and make sure that 💠 Intuit inc. is selected in the list.
💠 Click Details.
💠 Press the View certificate tab in the Digital Signature Details window.
💠 Next, click Install Certificate on the Certificate screen.
💠 Then you are required to click Next until the finish tab is displayed.
💠 Finally, press the Finish button.
💠 You have to restart your computer and then click open QuickBooks once more.
💠 Now you need to download the update once again.

Step 5: Check the Internet Connection Settings

Check the Internet Connection Settings

You can’t resolve QuickBooks error 15218 until you verify the Internet Connection Settings on your own.

💠 First, you need to ensure that Internet Explorer should be open. 
💠 Next, hover over Chase Banking.
💠 QuickBooks won’t give you any notification if you are unable to access the Chase banking page.
💠 You must have a word with your Internet Service Provider at this point.
💠 Once you are able to browse the website, open QuickBooks and then follow the instructions given below;
1. Choose Help from the menu.
2. From here, select Internet Connection Setup.
3. Click “Use computer’s Internet” to assist with connection help.
4. Then you need to click Next.
5. After that, choose Advanced Connection Settings from the drop-down menu.
6. Tap on Advanced from the drop-down menu.
7. Furthermore, hit the Restore Advanced Settings tab from the drop-down menu.
8. Once you are done with that, press the OK button.
9. Now QuickBooks Update error will no longer disturb you and you may update it without any difficulty. 

Step 6: Use of QuickBooks File Doctor Tool

Use of QuickBooks File Doctor Tool

QuickBooks File Doctor is the most effective and useable tool available for QuickBooks users. Not only that but also this tool is used by specialists to deal with update issues. Just like its name, this tool works to discover and solve problems with ease. You need to check out the steps to use this tool if you wanna get rid of QuickBooks error 15218;

💠 To begin with, navigate to the Intuit website.
💠 You would have to download a program called QuickBooks Tool hub once you have arrived at the site.
💠 Now save the file you have downloaded.
💠 Then open the same file again.
💠 Next, follow the prompts to install the file.
💠 After that, tap on the tool hub to start using it.
💠 On the QuickBooks tool hub symbol click twice.
💠 Head to Company File Issues in the tool.
💠 Once you are done with the above step, you are required to select Run QB File Doctor.
💠 This tool will then begin an auto-identification and repair process.
💠 Lastly, restart your system and start working on your unfinished tasks.

Step 7: Turn Off the Firewall and Network Protection Temporary

Turn Off the Firewall and Network Protection Temporary

QuickBooks error 15218 occurs when the Firewall or other security software obstructs to download of the most recent updates. Therefore, it’s good to show them off for a temporary period of time. 

💠 First, give right-click and then press the start button.
💠 Select Settings.
💠 Tap on Update & Security.
💠 On the left-hand corner of the screen, choose the Windows Security tab and click open Windows Security.
💠 Under the Windows Security Window, you need to select Firewall and Network Protection.
💠 Click on Domain, Public, and Private Network one by one, and later turn off the Microsoft Defender Firewall with all types of networks.

Step 8: Uninstall and Reinstall QuickBooks Software

Uninstall and Reinstall QuickBooks Software

If the above-stated methods won’t work, you are supposed to Uninstall and Reinstall QuickBooks Desktop in order to repair QuickBooks error 15218 permanently. Before you are going to uninstall QuickBooks make sure to be handy with the license as well as the product number. You would have to log in to the Intuit Account to induce the merchandise information.

Here are the steps to uninstall QuickBooks:

💠 Press the Windows+R keys at the same time to Run the Command.
💠 Type appwiz.cpl and press OK.
💠 In the Programs and Features, select QuickBooks and click Uninstall.
💠 Tap on Yes in case it prompts you.
💠 Now you are required to click Next and then select Remove.
💠 It may take a few minutes to uninstall QuickBooks from your system permanently.
💠 Once the installation wizard successfully uninstalled QuickBooks, you would have to press the Finish tab.

Implement these steps if you are going to reinstall QuickBooks Desktop:

💠 Open the file you downloaded (QuickBooks.exe).
💠 After that, you need to follow the onscreen instructions. 
💠 Accept the software license agreement and then click Next to proceed.
💠 Now enter your product and License number. 
💠 Then select Next.
💠 Lastly, you have to decide which install type is right for you.


If you carefully follow the steps stated above, it is quite likely that QuickBooks error 15218 will be resolved with ease and you will no longer face this issue. But if you have any doubts or concerns then you can have word with QuickBooks customer helpdesk team members as they feel happy to help you out in this dilemma. 


  1. What are the system requirements  I have to fulfill before resolving QuickBooks error 15218?

    Before rectifying any error code, it is necessary that your system is compatible with all requirements such as;

    💠 Operating system- Windows XP, 7,8, and above Windows Vista.
    💠 Ram- 512 GB
    💠 A high-speed Internet connection is required.
    💠 Processor- 2.0 GHz.

  2. Why does my data get corrupted whenever I  go to fix QuickBooks error 15218?

    Usually, Data can get corrupted while writing, editing, or transferring to another drive. It is found that the data can mess up and cause a corrupted file when a program writes incorrect data or when something interrupts a writing process. Moreover, the problem of file corruption may also arise if you have any virus in your system which intentionally damages several essential system files. As well as it can create a ripple effect that doesn’t let your system reboot correctly.

  3. How can I configure Internet Explorer settings if it’s causing QuickBooks error 15218?

    1. From the web browser, you are required to click Tools, select Internet Options then Security, and lastly, choose the appropriate security zone.
    2. Now, navigate to Custom Level and enable the following settings.
    💠 Binary and script behaviors.
    💠 File download.
    💠 Active scripting.
    💠 Scripting of Java applets and
    💠 Include a local directory path when you upload to a server.
    3. Press the OK button.
    4. On the Advanced tab, check out the following steps.
    💠 Make sure you’ve cleared the Do not save encrypted pages to disk check box.
    💠 Also, you need to clear the Show-friendly HTTP error messages check box.
    💠 In the Security section, verify for server certificate revocation check box.
    5. Click Ok once again.
    6. After that, select View, Encoding, Unicode (UTF-8) from the browser.
    7. Once all set, hit OK to end the process.

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