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Fix QuickBooks Error 15241 (Payroll Update Failed)

QuickBooks Error 15241

QuickBooks Error 15241 is a payroll update error, this error occurs when a user tries to download and update payroll software, and another reason for this error may be QuickBooks Desktop File Copy Service (FCS) is most likely disabled, which is why this is happening. Updating software to the latest release can resolve the error.

QuickBooks Error 15241

Error: QuickBooks Error Code 15241

Error Message: [Error 15241]: The QuickBooks update did not complete successfully

“The QuickBooks FCS service is disabled”

The QuickBooks Payroll software allows business owners, accountants, and bookkeepers to tackle their business payroll processes without much hassle and limited mistakes. Less manual interference results in only a limited scope of errors which too only if the initial input amount and data is wrong.

Quick Overview of QuickBooks Error 15241

Error Code:Error 15241Developer:Intuit Inc.
Error Description:Error 15241: The payroll update was not completed successfully.Software:QuickBooks
Symptoms:Program window crashes, Windows runs slow and reacts gradually to the keyboard and mouse inputs.Applies to:Windows 10 and 11
Cause:File Copy Service (FCS) is damaged or corrupted, Incorrect system configuration and settingsSolution:Restart QuickBooks File Copy Service Manually, Update Payroll Tax Table

What is File Copy Service?

Intuit.QuickBooks.FCS.exe file is generally known as QuickBooks File Copy service its main function is to initiate and execute the update for QuickBooks. This exe file runs in the background once updates are complete from Intuit QuickBooks servers.

If we disable the QuickBooks file service, it is difficult to execute the update for QuickBooks and QuickBooks Payroll.

What Causes of QuickBooks Error 15241

QuickBooks Error 15241 appears when ‘The QuickBooks FCS service is disabled, damaged or corrupted’ and the QuickBooks update did not complete successfully. There might be some other causes of Quickbooks Error 15241 such as lined up below:

  • File Copy Service(FCS) is disabled
  • File Copy Service (FCS) is damaged or corrupted
  • Incorrect system configuration and settings
  • The downloaded payroll update gets corrupted somehow.
  • Incomplete installation of QuickBooks.
  • Due to antivirus, anti-spyware and malware.
  • The system may encounter this error due to improper system shutdown 
  • Some important files are deleted.
  • The System crashes itself.

Symptoms of QuickBooks Error 15241

  • QuickBooks Payroll Error 15241 appears and the program window crashes.
  • Windows runs slowly and reacts gradually to the keyboard and mouse inputs.
  • The user will get an update notification in payroll QuickBooks
  • unfit to install the payroll update.

Easy Solution to Resolve QuickBooks Error 15241

Quickbooks error 15241 can be fixed by restarting the “Intuit.QuickBooks.FCS.exe file” services manually or by updating the payroll tax table easily. Both of the methods are described in detail below:

Solution 1: Restart QuickBooks File Copy Service manually

Restarting the Quickbooks file copy service (Intuit.QuickBooks.FCS.exe file) manually is one of the most popular ways to fix the Quickbooks error 15241, follow the steps mentioned below according to the windows you’re using:

For Windows 7 & Windows Vista

  • Close the QuickBooks Desktop software.
  • For opening the Manage window in your system the options may vary according to the different Windows OS that:-
  • For Windows 7, Windows Vista, and below:-
    • Click on the Start menu button
    • Then locate the My Computer option
    • Right-click through the mouse on the My Computer option
    • Now select the Manage option
  • In the new screen named “Computer Management”, click the Services and Applications option available on the left side bottom.
  • Now you will see the Services option on the right side of the Services and Applications window. Double-click your mouse on it.
  • You will get the list of Services
  • Now locate and highlight the Intuit QuickBooks FCS option and again double-click on it.
  • Now click on the General tab and then further on the Startup Type option’s drop-down arrow and then on the Manual tab.
  • Now click on the Apply button.
  • Select the Start option and then OK.
  • Now open QuickBooks Desktop software.
  • Again download the updates released for the version.
  • Finally,  update payroll tax tables.

For Windows 10 & Windows 8

  • Close the QuickBooks Desktop software.
  • For opening the Manage window in your system the options may vary according to the different Windows OS that:-
  • For Windows 8 and Windows 10
    • You can see the search field on the very right side of the Start menu button
    • In that, search for the This PC and then right-click on it
    • From further options click on the Manage option
    • OR
    • Open the File Explorer
    • Then on the left side of File Explorer, you can see the option This PC
    • Right-click on it and from options, click on the Manage option in it
    • The Window of Manage opens up with the name of Computer Management
  • In the new screen named “Computer Management”, click the Services and Applications option available on the left side bottom.
  • Now you will see the Services option on the right side of the Services and Applications window. Double-click your mouse on it.
  • You will get the list of Services
  • Now locate and highlight the Intuit QuickBooks FCS option and again double-click on it.
  • Now click on the General tab and then further on the Startup Type option’s drop-down arrow and then on the Manual tab.
  • Now click on the Apply button.
  • Select the Start option and then OK.
  • Now open QuickBooks Desktop software.
  • Again download the updates released for the version.
  • Finally,  update payroll tax tables.

For Windows XP Operating Software

To resolve Quickbooks update Error 15241 on Windows XP operating software, you need to follow mentioned below steps:

  • First, close the QuickBooks Desktop software.
  • Go to Desktop, then right-click the mouse on My Computers and further choose the Manage option, which will open the Computer Management screen.
Computer Management quickbooks error 15241
  • In the new screen look for Services and Applications and then click on it. In this screen go to the Services option and open it by clicking on it.
Computer Management QuickBooks Error 15241
  • In the Services Window go down the screen and look for Intuit QuickBooks FCS service and double-click on it. This will result in the opening of the Intuit QuickBooks FCS Properties window.
Error 15241 QuickBooks FSC properties
  • In this new window opt for the General tab, select the drop-down arrow of the Startup Type option, and then click on the Manual option.
  • Now click on the OK button.
  • Restart your QuickBooks Desktop software and download the version updates released for your QuickBooks software.
  • Now you can easily update the payroll tax tables.

Solution 2: Update the Payroll Tax Table

Updating the Payroll Tax Table can easily fix Error 15241, if you’re looking to update the payroll tax table first you need to download the payroll tax table update then follow the mentioned below steps;

  • Open the QuickBooks application and go to the Employees menu
  • After clicking on the employee’s menu you need to click on the Get payroll updates option
  • Now, you will see a new window named “ Get Payroll Updates”
  • Check the option  “Download entire payroll update”
  • After that click “ update”
  • Once the above steps are done, the download window will show on the screen and the payroll tax table will be updated.

Solution 3: Update Quickbooks desktop

  1. After opening the QuickBooks desktop, click Help from the top.
  2. Now, you have to choose the option Update QuickBooks Desktop.
  3. Then, press the Update Now tab and select Get Updates.
  4. Afterward, you have to restart the QuickBooks Desktop.
  5. In the end, hit the Install Now button and now try to access online banking in QuickBooks. 

Solution 4: Run Reboot.bat File

  • The first step is to hover over the QuickBooks icon and then choose the Open file location option.
  • Here, you need to look for a “bat” file.
  • Make right-click on the file and then select Run as Administrator to grant admin access.
  • Just restart your system and download all the required QuickBooks updates once the Reboot.bat file is completed.

Solution 5: Rename QBWIN.LOG File

  • From the QuickBooks Folder in the C Drive right-click the QBWIN.LOG file and select Rename. 
  • Type.OLD toward the finish of the file name and open QuickBooks. 
  • Have a go at consolidating the company file now.

Solution 6: Uninstall and Reinstall QuickBooks

  • Make sure QuickBooks should be closed.
  • From the Finder menu, choose Applications.
  • After that, you are supposed to delete the QuickBooks icon by dragging it to the Trash.
  • PLIST files in QuickBooks should be deleted.
User PLIST: 
  • First, you need to open the Menu bar and then click on the Finder option.
  • Then you would have to choose the Library and Keep holding on to the Option key.
  • Now, you must open the Preferences folder. 
  • Look for the PLIST files in which you must add com. intuit.QuickBooks20XX and delete the same. Also, verify the version of the QuickBooks Desktop software that you are using.
System PLIST:
  • Open the Macintosh HD in a new Finder window.
  • Go to the Library folder, then to the Preferences folder.
  • Search for PLIST files that include com. Intuit.
  • Move them to the Trash after QuickBooks20XX.
  • The QuickBooks version you are using is XX.
  • Take out the garbage.
  • You are required to restart your computer.
  • Lastly, QuickBooks should be reinstalled.

This should resolve the QuickBooks error 15241 of your QuickBooks Desktop software without much hassle.


Frequently Asked Questions


  1. Are there any symptoms for the QuickBooks error code 15241?

    Yes, the symptoms are as follows:-

    💠If you are not able to install the update of the QuickBooks Desktop Payroll
    💠In the QuickBooks Desktop Payroll, you will receive the notification of the Update.

  2. Are there different steps for all the Windows operating systems?

    Yes, there are different steps for each operating system and you have to follow the procedure to resolve the issue.

  3. Is the tax table important to update in the QuickBooks Payroll?

    The Payroll Tax Table is important to get the update to the latest release as it includes all the tax-related information that helps you in preparing your accounting report. So to run QuickBooks desktop Payroll without any problem then you must update the software and the tax table both.

  4. How to update your QB Desktop to the latest release

    Launch QB Desktop

    💠Press the key F2 or ctrl+1 to open the window of Product Information.
    💠Check the latest version

  5. How to set up for Automatic update

    💠Go to the Help and select the option Update QuickBooks Desktop.
    💠Now go to the option tab.
    💠Click on Yes to turn on automatic updates
    💠Click on Close

    Now your QuickBooks will automatically download updates when available.

  6. How to Setup for Manual update

    💠Close QB company file and QuickBooks
    💠Now starts window
    💠Search QuickBooks Desktop
    💠Right click on the icon of QuickBooks desktop and select Run as administrator
    💠Now go to the Options tab. Select All and select Save.
    💠Go to the tab Update Now and check the checkbox Reset update
    💠Update your QuickBooks when you need.

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