Skip to content

QuickBooks Error 3180

QuickBooks Error 3180

QuickBooks Error 3180 is related to the employee’s list and the details stored in it. It can mean one of several things. First of all, the voucher may be damaged or the item may not have been correctly mapped or the accounts may not have been correctly mapped to the items. If the item that you are currently using is inactive, then you are more likely to get this error. A deleted account cannot work with journal transactions, so use a valid and active account to create such a journal entry.

QuickBooks Error 3180 also relates to accounts receivables and accounts payables, which are essential for businesses including retailers, manufacturers, etc. When you try to create a journal entry transaction for an accounts receivable or accounts payable then you must include a vendor in the details; otherwise, you cannot create such a transaction in Quickbooks desktop.

 In this post, you will learn how to fix Quickbooks error 3180.

What is Quickbooks error 3180? 

Quickbooks error 3180 is related to journal entries and occurs when a user applies an expired or damaged voucher or uses the incorrect item to create the entry. Users who work a lot with accounts receivable and accounts payable encounter this error more frequently because they may forget to add vendors to the details of these forms.

Solutions for Quickbooks error 3180

As this error is related to transactions and journal entries, users have to take extreme care when resolving these issues to not lose their accounting data. We recommend that you create a backup of the company file before you apply any of the solutions to your system.

Let’s get started.

Solution #1: Recreate the voucher and verify the accounts

We’ve summed up both solutions because they are related to each other in a variety of ways. Both of these may occur simultaneously or alone so users can see what the underlying cause for the errors and then apply the solution accordingly.

To recreate the voucher follow the steps given below:

  1. Choose the voucher and reverse set in Quickbooks desktop.
  2. Recreate the voucher with the same details to be sure that you have a new version without any damage to it.
  3. Launch the financial exchange.

No, you need to recheck the accounts so that you can ensure that each of the items is connected to the proper account. An item that is not associated with the proper account will lead to errors in your accounting data which can create problems for you in the future.

Here are the steps to recheck and verify the accounts:

  1. From the homepage, choose the option sales history.
  2. From the home menu, click on the item list and then select Edit.
  3. From the options provided for Quickbooks Desktop, choose to map the accounts and items properly and relevantly.
  4. Verify that the accounts that the items are related to are still active. Inactive accounts will lead to the error so make sure to activate the accounts or match the item to a new account.
  5. Now go back to point of sale software and choose the item list.
  6. From the edit menu set the preferences for income, asset, and COGS accounts in the items.
  7. Click on save and then run the financial exchange once again to check if the error still occurs.

As all of these solutions require you to work with transactions and journal entries, please make sure that you do not change any data that you have no information about because changing this data can lead directly to conflicts within your books. Future, it can ultimately lead to inaccurate balance sheets and incorrect reports.

Solution #2: Add a vendor to the detail line

Quickbooks Desktop requires users to enter a vendor in the detail line. If the user says to do so then he or she will get a Quickbooks error message.

When users try to create a paid-out in Quickbooks Desktop point of sale, they need to make sure that the vendor is mentioned in the details. QuickBooks Error 3180 can occur with both accounts receivable and accounts payable.

Here are the steps to quickly reverse such paid outs and create new ones with the correct information there are the steps too quickly e enter the correct vendor details when creating and accounts receivable are accounts payable:

  1. Go to the point of sale software.
  2. Go to sales history and click on the receipt type column.
  3. Choose the most recent received with the tag payout
  4. Click on the dropdown menu ‘I want to…’, then choose Reverse to undo the transaction so that you can make necessary changes to it.
  5. Recreate the paid out in quickbooks point of sale by entering the correct vendor details in the accounts payable and accounts receivable.

You have successfully created a new paid-out by entering the correct details of the vendor in the journal entry. First, if the account that the item is connected to is still active, then you should not encounter an error. However, if the error still occurs, then you may have to check for the validity and status of the account.

Solution #3: Connect the item to a valid account

When users map Quickbooks desktop accounts to the wrong account in the point of sale software, then they see the status code 3180 error.

The error message states: 

Status code 3180: Status message: There was an error when saving an Items list, element “XXXXXXXX”. QuickBooks error message: The posting account is invalid. 140108 payment item lookup error “XXXXXXXX”.

As the cause of the error relates to different software, we need to proceed with each one to resolve the error properly.

Here are the steps that you need to take at Quickbooks point of sale:

  1. From the file, the menu clicks on differences.
  2. Go to the company menu and choose the accounts option under the financial.
  3. Ensure that the accounts are mapped properly and correctly in both the basic and advanced tabs. After verifying, click on save.
  4. Click on Run financial exchange.

Once you have verified that the item is connected to the correct account, you can take the following steps in QuickBooks Desktop:

  1. Go to the list menu.
  2. Click on the item list.
  3. Go to the point of sale item and map to the correct account.
  4. Run the financial exchange once again.

Once you properly sync the accounting data between the point of sale and the Desktop software, you need to make sure that each transaction is mapped to the relevant account.

Solution #4: Verify the sales tax details

Status code 3180: Status message: There was an error when saving a Sales Receipt (or Credit Memo). QuickBooks error message: Sales tax detail line must have a vendor.

If you get this error while saving or creating a sales receipt in Quickbooks, then you may have a damaged item or you may have selected the wrong type of item when creating the receipt.

Here are the steps to fix quickbooks error 3180 when theories related to sales receipts:

  1. Launch Quickbooks Desktop and go to the Lists menu.
  2. Click on the item list, then select include inactive.
  3. Once you click on the type header, sort the list according to your requirements.
  4. Rename the item at the point of sale.
  5. Match all the duplicate items that you can find in QuickBooks Desktop.

Status code 3180: Status message: There was an error when saving a Sales Receipt (or Credit Memo). QuickBooks error message: Sales tax detail line must have a vendor.

This is another status code of the same error that can occur with sales receipts and Sales Tax details. This tax must be associated with some vendor and must be mapped to the current account otherwise you will keep getting this error.


We hope that you have successfully fixed QuickBooks error 3180. This error can interfere with your work, especially when you are working with both Point of Sale and QuickBooks Desktop. You also have to make sure that the data is properly synced between the two software and that the transactions are matched to the correct account.

Speak to A Specialist about QuickBooks Software

Headache🥺. Huh, Save time & money with QuickBooks Support 24×7 @ +1/, we provide assistance to those who face problems while using QuickBooks (Support all U.S. & Canada Editions)

--- Support - We provide solutions for the following QuickBooks (Pro, Premier, Accountant, Enterprise, Payroll, Cloud) ---

  • Error Support
  • Data Import
  • Data Conversion
  • Payment Solutions
  • Upgradation
  • Payroll Support
  • Data Export
  • Software Integration
  • QuickBooks Printer Support
  • Complete QuickBooks Solutions
  • Tax-Related Issues
  • Data Damage Recovery
  • Installation, Activation Help
  • QuickBooks Windows Support

Disclaimer : We are a third party agency working on providing authentic support and full fledged services for for accounting software QuickBooks 2018 version. It is one of… Read more