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QuickBooks Error 500

QuickBooks Error 500

QuickBooks accounting solution provides users with great features to make performing accounting tasks and managing financial accounts and statements easier and more accurate. With QuickBooks, you can easily create invoices, and payroll, and manage expenses, and cash flow.

However, with all its excellent features QuickBooks software sometimes may run into errors and hinder the workflow. The QB Error 500 is one such error that can occur while running QuickBooks.

QuickBooks Error 500 usually occurs while trying to select a company after logging into the solution. When this error arises it is a sign of some issue on the website’s server.

Causes of QuickBooks Error 500

If face any of the below-listed points then you might face QuickBooks error 500:

  1. When attempting to sign out of your QuickBooks company account an error message may disrupt the process.
  2. Connection issues may trigger the error when trying to link with the QuickBooks application.
  3. Errors may occur during program installation while QuickBooks runs in the background.
  4. The error message might appear during both the startup and shutdown of the Windows system.
  5. Error 500 can even occur during the Windows installation process.

Being aware of these scenarios helps in recognizing and addressing the QuickBooks Error 500 promptly. 

How to Resolve The QuickBooks Error 500

To fix this issue, you can perform some simple troubleshooting steps such as using a private/incognito browser to refresh the account. Other than that you can follow the steps below to resolve the internal server QuickBooks Error 500.

Solution 1: Log in Using a Private Browser Session

To determine if the browser is causing QuickBooks Error 500, follow these steps:

  • While you are using Google Chrome or Mozilla Firefox, press Ctrl + Shift + N.
  • Safari users must press Command + Shift + N. 

Solution 2: Clear QuickBooks-Specific Cookies from Your Browser

  • In case your browser is contributing to QuickBooks Error 500 then clearing cookies and cache may help. Follow these steps based on your browser:

Google Chrome:

  • Open Chrome then click on More (top-right) and select Settings.
  • Choose Privacy and Security then select Site Settings.
  •  Press Cookies and Site and select See all Cookies and Site data.
  • Enter “Intuit” in the search bar and find Intuit cookies.
  • Click Remove all shown or the trash can icon.
  • Restart your browser. 

Mozilla Firefox:

  • Open Firefox, go to Settings (top right) then select Preferences.
  • Click Privacy and Security and then Manage Data under Cookies and Site Data.
  • Enter “Intuit” in the search bar, and click on Enter.
  • Click Remove All Shown and Save the Changes.
  • Restart Firefox. 


  • Open Safari then choose Safari next to the Apple icon.
  • Use Preferences click on Privacy and then Manage Website Data.
  • Type “Intuit” in the search bar.
  • Click Remove All then Remove Now.
  • Hit Done and restart Safari. 

Internet Explorer:

  • Run the Internet Explorer
  • Then open to History
  • Go to filters and choose the way you like to view the history
  • You may also delete unnecessary websites from the list if required

Solution 3: Clearing Temporary Internet Files to Resolve QB Error 505

Follow these steps to address QB Error 505 or to delete temporary files in your internet browser: 

  • Open your Internet Browser.
  • Click on “Tools” and then select “Internet Options.”
  • Navigate to the “General” tab and find “Browsing History.”
  • Check the selected files and click the “Delete” button.

This process helps eliminate temporary files and potentially resolves the QB Error 505 issue.

Fixes for QuickBooks Internal Server Error 500:

To resolve the QuickBooks Internal Server Error 500 try these fixes: 

1. Login in a Private Browser:

  • Open QuickBooks in a private browser using Ctrl+Shift+N for Chrome and Firefox or Command+Shift+N for Safari.

2. Run Verify and Rebuild Data Utility:

  • Open the application then go to the File tab and select Utilities.
  • Choose Rebuild Data and follow the prompts.
  • Perform Verify Data and handle any issues detected.

3. Delete Temporary Internet Files:

  • Open Internet Explorer then go to Tools and select Internet Options.
  • Under the General tab in Browsing History check selected files and click Delete.

4. Get Payroll Updates:

  • Click on Employee then click on ‘Get Payroll Update’ and finally select the Update option. Restart QuickBooks after the update. 

5. Close Background Files:

  • Ensure that all files in the background are closed for smoother QuickBooks operation. 
  • Temporarily disable antivirus.

6. Check Date and Time Settings:

  • Double-click the Time Display on the Windows Taskbar.
  • Verify and correct date and time settings.

7. Boot Windows in Safe Mode:

  • Press the Windows key + I. Go to Updates and Security and select Recovery then click Start Now.
  • Choose Troubleshoot and go to Advanced then choose Startup then Restart. 
  • Enter your BitLocker Recovery key and choose option 4 then press F5 to restart in Safe Mode.


In conclusion, addressing QuickBooks Error 500 is achievable with these simple methods. Clearing temporary files and checking date/time settings further contribute to a smoother experience. Following these simple and effective steps ensures a more reliable and error-free QuickBooks operation. It also allows users to manage their financial tasks seamlessly. In case you’re facing any further issues, feel free to reach out to our team of Experts who are available 24×7 to help you out.


1. What causes QuickBooks Error 500?

QuickBooks Error 500 can occur due to issues with the internal server. This can disrupt communication between QuickBooks and external servers. 

2. How can I fix QuickBooks Error 500?

To resolve Error 500 you can try logging in to QuickBooks Online in a private browser. Then delete cookies specific to QuickBooks and focus on data management. 

3. What basic payroll requirements should I fulfill to pay employees?

To pay employees you need an Employer Identification Number (EIN) and internet access for downloading current payroll tax rates and enabling direct payroll deposits.

4. Why should I consider using Coefficient for QuickBooks and Google Sheets integration?

Coefficient offers a one-click integration of QuickBooks and Google Sheets without coding and allows easy blending and analysis of data from various sources.

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