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QuickBooks Error 5502

QuickBooks Error 5502

According to the error code 5502, QuickBooks, the sync process is not finished correctly. When using QuickBooks accounting software, a user may run into QuickBooks Error 5502, which displays as QuickBooks data has been uploaded but a server connection was unsuccessful. There are various factors of this issue which we are going to discuss below in this article.

What Causes Error Code 5502 in QuickBooks?

There are many reasons for QuickBooks Error 5502, some of which are listed below:

  • Error Code 5502 is caused by information obtained via internet resources. The data was provided by a QuickBooks Company file that was successfully uploaded.
  • The augmentation of a company file has been changed, and QuickBooks is unable to view the information that a company has recorded.
  • Results of the matter grab online services for error 5502. Also, it happens when a third party connects to QuickBooks using a developer application.
  • Your QuickBooks company file’s data was successfully uploaded. But something went wrong when downloading the changes made by apps that abuse online services.

Quick solution methods to Fix QuickBooks Error Code 5502 

Here is a list of fixes for QuickBooks Error 5502, as it is mentioned below. Look at the answers listed below, as stated here:

Solution 1: Create a New folder and then Copy the Company file

  • To begin with, try to Create, open a New folder, and move the company file into the newly made folder.
  • Now you have to Rename it, try to add QBM as the extension, and then save the file.
  • You must restore every portable file and launch the QuickBooks program.
  • If the file is not opening, you have to rename it as Extension.
  • Now you have to restore all your backups.
  • In case the file still is not open with the extension .QBX then you have to Rename it.
  • Try to install the latest Sync Manager version.

Solution 2: Rename the QuickBooks .nd File

  • You have to open the folder name where the company file is stored.
  • Take a quick peek at the “.nd file” (such as “MyCompanyFileName.qbw”) in the data folder.
  • You have to give one right-click on the .nd file and then click on Rename.
  • To Rename a file, add the .OLD extension to the end of the file name.
  • Next, attempt to Rescan your file using QuickBooks Database Server Manager’s assistance.
  • This step only needs to be followed if a user opens the company file via the network. Try completing these steps on that server now:
    • Press the keyboard’s Window key.
    • Select the option “QuickBooks database server manager.”
    • This will display to browse the folder window. Select it to add the folder.
    • Select the file or a folder containing the company file that the user has saved.
    • Click the OK key button.
    • Click the Scan option now.
    • Reopen your company file and test it once again after the scanning process is finished.

Solution 3: Uninstall & Reinstall QuickBooks Application

Below are the steps mentioned to get rid of the error easily.

Uninstall & Reinstall QuickBooks Application
  • Uninstall the QuickBooks application” is the first step.
  • After that is finished, rename the installation folder.
  • Additionally, download and reinstall QuickBooks to see whether the QuickBooks issue 5502 is fixed.

Solution 4: Run QuickBooks Database Server Manager

QuickBooks Database Server Manager
  • If the user is accessing the file over a network, they must first scan it with the QuickBooks Database Server Manager.
  • To do this, open the QuickBooks Database Server Manager by clicking the Windows key on your keyboard.
  • Next,  you have to select Add Folder, and the Browse Folder will appear.
  • Clicking on the folder where you choose to keep your company file is the next step.
  • Next, you have to select the OK tab.
  • To check the status of QuickBooks Error 5502, select the Scan tab and reopen the company file.

Solution 5: End QuickBooks Processes using the Task Manager

End  QuickBooks Tasks Using Task Manager

  • To access the Task Manager, you have to right-click on the Windows Taskbar. To get the same outcome, you have to press the Ctrl + Shift + Esc keys.
  • The following should be visible when the Task Manager Window starts. Navigate to the Processes tab.
  • QBCFMonitorService.exe
  • QBDBMgrn.exe
  • QBW32.exe
  • To end a QuickBooks process, you have to right-click on it and select End Processes.
  • To complete this troubleshooting method, click Yes.

Solution 6: Update the Sync Manager

Issues such as QuickBooks error 5502 are certain to appear if the sync manager is out-of-date or broken. Follow these steps to fix them:

Make Sync Manager updates

  • From the list of apps on the system tray, you have to select Intuit Sync Manager.
  • Then you have to select one company at a time, particularly if there are many listed.
  • Select Disable from Sync Enabled.
  • Proceed with this step for each company on the list.
  • Following that, proceed to the Help
  • Go to Manage Data Sync > Delete Sync Preferences > OK.
  • All of your settings will be cleared.
  • You must now close the QuickBooks Desktop application.
  • Also, close the system tray sync manager.
  • Replace the file name of the sync manager by going to C drive > Users > App Data > Local > Intuit > Sync Manager path and, if possible, appending.old to the end.
  • After doing all of this, if the problem still occurs, the user should download the latest sync manager updates from the Intuit website.

Solution 7: Update QuickBooks Desktop

You will begin to experience several problems with your QB application’s functionality if it is out of date. So update it as follows:

Install the latest version of QuickBooks Desktop

  • Launch the QuickBooks software on your computer.
  • Go to the application’s Help menu.
  • Select Get Updates, Update Now, and Update QuickBooks.
  • To get you all the available updates you have to wait for the application.
  • Then you have to choose the updates that you want to install and then click on Install Now.
  • Now allow the updating process to proceed without any interruption.

You can also enable automatic updates by doing the following:

  • Go to QuickBooks’ help menu and select the Update QB option.
  • Navigate to the settings in the update window.
  • The option to allow automatic updates can be found here.
  • Make sure that the yes or no option is set to YES.
  • Make the necessary changes, then you have to click Save and double-check them.
  • Future updates will all be installed automatically so you won’t have to worry about missing any of them.


Although QuickBooks is a fantastic program, problems such as QuickBooks error 5502 permanently complicate the user’s experience. We hope that the blog post above helped you learn more about the problem and find a permanent solution. If you need help completing the instructions, don’t hesitate to call the help desk team. They are available around the clock.


Which troubleshooting method is the most important to try for QuickBooks issue 5502?

Logging in as an administrator will allow you to try updating the sync manager. After allowing the process to conclude successfully, restart the computer to apply the changes.

How does the system get affected by QB error 5502?

The issue causes the system to become unresponsive and sluggish, which affects its performance. It gets harder to access the company file and the error notice keeps appearing.

How can I fix QuickBooks error 5502?

The following steps can be used to easily fix QuickBooks problem 5502:

  1. Move your company file to a new folder.
  2. Complete a straightforward QuickBooks installation
  3. Give the Network Data File a new name
  4. Employ the Database Server Manager for QuickBooks.
  5. Update the QuickBooks application
  6. Using the Task Manager, end QuickBooks processes
  7. Make Sync Manager updates

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