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QuickBooks export to excel grayed out

QuickBooks export to excel grayed out

It seems like there have been a lot of reported issues with QuickBooks 2019 Users who claim that when trying to send a report to Excel from QuickBooks, they only have the option to “Create a comma-separated values (csv) file.”. In other words, the options these users encounter resemble those in the illustration on the right more than they do on the left.

With QuickBooks, you can set up your online business with just a single click on your pc\.. It also provides customers with accounting packages in cloud-based variations, making it very simple to work with the data. With just one click on your computer or smartphone, you can also control a small industry. One can continue to monitor commercials and examine the costs and revenue of expansion. The issue of controlling the money drift will also be resolved very easily. It may be very appropriate to keep track of expenses for tax purposes. Customers frequently experience the issue where QuickBooks Excel won’t open the data file. In this blog post, we can discuss the QuickBooks gained export to Excel feature and show you alternative solutions to the problem.

Excel Options are Grayed Out:

The first ‘Export option for Excel has grayed out’ HELP article from Intuit explains the most typical causes of this issue:

  • Your computer does not have Excel installed.
  • There is a network-wide installation of Excel.
  • The installation of Excel in your area is broken.

This article also directs you through the steps necessary to “Toggle the User Account Control (UAC) in Windows” to solve your issue(s). I won’t spend time explaining them to you because they probably “won’t help you.”.

Next, you can access the “in product” HELP article titled “Export option for Excel is grayed out (by QuickBooks help does not work on my case)” here with any upcoming update(s). This article is a little more helpful because it suggests that the issue(s) might involve both QuickBooks and/or Excel and advises “Un-installing and Re-installing” as well as “Repairing” of both. You can find links to additional QuickBooks articles and even Microsoft support documents related to those tasks by following the simple instructions it walks you through.

Finally, that same “chain” also tells you how to contact official QuickBooks (Desktop) support if you can’t fix the issue, which is regrettably something the person who originally posted the question did not do.

You see the problem is not a bad installation of Excel, it’s the wrong installation of Excel, and we have seen this is the past couple of versions of QuickBooks that supposedly supports the following Excel versions (based upon the System Requirements):

Microsoft Office:

  • Outlook 2016 and Office 2016 are available in both 32- and 64-bit versions.
  • Office 2010 and Office 2013 and 365 (along with Outlook 2010 and Outlook 2013) are all supported on 32-bit and 64-bit operating systems. Note that Office 365 is only supported when it is installed locally; the web version is not supported.
  • Microsoft Excel 2016, 2013, 2010, or Office 365 (including 64-bit) are required for exporting reports.

We have discovered that many installations simply won’t “work” properly if a 64-bit version is installed. The result is almost always that the “Export options for Excel will be grayed out,” leaving the user with only the option to “Create a comma separate values (csv) file.”

This might not apply to all installations of Excel (or even all installations of Excel 64-bit), QuickBooks 2019 (or even earlier versions specified as compatible with 64-bit versions), or even earlier versions. However, I would strongly advise you to take this into account as one of the main potential causes if you suddenly start experiencing issues after changing your Excel installation (such as upgrading to a newer version). Before attempting any other “mambo-jumbo” to make it work, you will probably save yourself a lot of headaches by simply uninstalling the 64-bit version and installing the 32-bit version. which, as the client in these “HELP” articles learned the hard way, didn’t help at all.

QuickBooks Won’t Export to Excel:

Many consumers struggle with the problem of not being able to export knowledge to excel anymore. It is because of your device’s inability to recognize the Excel that has been installed on the device. When you replace QuickBooks, negative effects frequently occur. Usually, Unable to Export to Excel from QuickBooks Desktop appears when the replacement fails. Well, a common method to resolve this issue is to re-register all the keys with Microsoft through re-installation or by merely fixing Microsoft Office. This enables QuickBooks to recognize that you have Excel attached to your pc.

Problems with QuickBooks exporting data to Excel:

  • Microsoft Excel that is faulty or damaged.
  • Either the device is broken or your QuickBooks is out of date.
  • Most likely, the file registry is not functioning properly.

The MAC will also experience export issues because of:

if the device doesn’t meet the requirements listed for the QB device to function, such as:

  • MAC OS prior to 10.10 or QuickBooks for Mac 2016 R5. 2. is desired.
  • Intel Core Duo or better is recommended.
  • Required RAM: 2-4GB.
  • You need a disk space of at least 250 Mb.
  • To print the documents, QuickBooks payroll requires an active internet connection in addition to an Adobe Reader that is in good working order.

How to Fix QuickBooks Desktop’s Unable to Export to Excel Issue?

The first option is:

  • First, navigate to Edit and select Preferences.
  • Click Payroll and Employees now.
  • Choose the tab for Company Preferences.
  • You must create a fictitious employee and choose the Full Payroll option.
  • Then open a fresh QuickBooks Online account.

The second option is:

  • The first step is to get close to the QuickBooks Desktop.
  • Transfer company documents to your desktop.
  • Open QB Desktop now and go to File.
  • Wherever you saved your corporate file, choose Open or Restore Company.

The third option is:

  • Begin by logging into your QuickBooks account and then going to Gear Icon.
  • Next, select Company Settings.
  • Next, enter your contact information and the various necessary details.
  • Then, click Save, followed by Done.
  • Finally, launch QuickBooks Desktop and rerun the import.

The fourth option is:

  • Log in to QuickBooks Online first, then choose the Gear icon.
  • Select the Security tab after clicking Internet Options.
  • Select the Trusted Sites option at this point.
  • Enable Protected Mode is not selected.
  • After selecting Sites, upload https://intuit. com from the list of trusted websites.
  • Finally, click Close after selecting Done.

What to Do If QuickBooks Won’t Export to Excel (for MAC)?

  • Check to see if your computer is compatible with the version of Excel you are using.
  • Check to see if your device satisfies the requirements for working with QuickBooks.
  • If your device satisfies the required specifications, there’s a possibility that the setup of Excel or QuickBooks is to blame for your issues.
  • Reregistering all the keys with Microsoft through a new installation or by simply fixing the Microsoft office environment will allow you to verify that the issue is not with Excel. This makes it possible for QuickBooks to recognize that Excel is attached to your piece.
  • A blank set up is suggested to get rid of QuickBooks set up issues so you can examine whether the issue is with QuickBooks setup.

Troubleshooting for exporting reports to Excel in QuickBooks:

Even though exporting reports to Excel is incredibly simple, occasionally technical issues occur. The most frequent issues can be resolved as shown here.

Failure to export report from QuickBooks to Excel:

If you’re utilizing the desktop version of QuickBooks, you might discover that the export button is disabled and that you are unable to perform an export. If you don’t have Microsoft 365 installed on your desktop, it might not function. Your desktop QuickBooks app might not allow you to export if you’re using MS Excel through a browser app.

Here are a few additional things you could try to resolve this problem:

  • Both QuickBooks and Excel should be updated.
  • MS Office needs fixing.
  • QuickBooks and Excel should both be reinstalled.

Try going to your Excel instance and updating Protected View settings if the issue is that your data is being replaced by zeroes in the report and the advice above is ineffective.

Excel cannot be used to export a report from QuickBooks Online:

The solution to the export issue for QuickBooks Online users may lie in cookies. Sometimes they accumulate and get in the way of how the web app works.

Use an incognito window to log into QuickBooks Online to see if that is the case. If everything goes well, you can proceed to clear the QuickBooks cache in the browser you used to encounter the issue.

When exporting data from QuickBooks to Excel, the report header is hidden:

Simply put, a misunderstanding of the export regulations is the root of this issue rather than a technical one. If you don’t see a header in the report you’ve just exported, go back to your QB Desktop app and start another export. Go to the advanced settings this time.

Turn on the option to display report headers on printouts and screens by navigating to the Printing Options section of the advanced settings. It only appears when the report is printed by default. When this switch is turned on, reports with headers are always exported.

Missing lines in the Excel report exported from QuickBooks Online.

You might frequently experience problems with documents that are too large to export. The report will be terminated at 32,770 rows if you export to a CSV file. You can get around this by either making a new worksheet or exporting it as an XLS file.

In some instances, QBO might combine various data types into a single column. As a result, these lines are missing from exported reports. Unfortunately, there is no way to resolve this problem in QuickBooks; instead, you must use a third-party tool to automatically correct the lines.

By altering the export options, you can fix reports generated by QuickBooks Desktop that contain blank rows. Make sure the “Except Zero Amounts” option is toggled off by selecting Customize Report > Column Labels. This setting eliminates blanks from the report when it is enabled.


1. Why has the Excel export button turned gray?

There are two ‘QuickBooks Community HELP articles from Intuit, the first of which is titled ‘Export option for Excel is grayed out’ and lists the most likely causes of this issue as follows: Excel is not installed on your computer. Throughout a network, Excel is installed. The locally installed version of Excel is broken.

2. How can I export a report from QuickBooks Desktop?

Verify that your copy of QuickBooks is updated by updating the desktop application. Open QuickBooks and export a report after the update: Select any report from the list under the Reports menu. Decide on the Excel button. Excel should be among the available export options.

3. Why is QuickBooks failing to export data to Excel?

Either QuickBooks crashes while exporting data to Excel, or the QuickBooks page freezes up while it is being done. When a user upgrades their version of QuickBooks and then tries to export to Excel, problems frequently arise. The Excel option appears to be grayed out at this point due to compatibility issues.

4. The best way to update QuickBooks Desktop?

Choose QuickBooks Desktop Help from the Help menu. To begin downloading updates, click Get Updates on the Update Now tab. When finished, click Close to shut down QuickBooks Desktop. Accept the offer to install the new release when prompted. on how to resolve problems with exporting data to Excel in QuickBooks Desktop.

5. When exporting to Excel, why does QuickBooks freeze?

QuickBooks may freeze or crash when exporting data to Excel. The problem is primarily seen after a user upgrades the QuickBooks software and the export to Excel option becomes either greyed out or unclickable.

6. How can I import something into QuickBooks?

Your vendors and customers can also be imported. Reports, general journal entries, and lists of clients and suppliers can all be exported. Here are some lists and transaction types that you can import into QuickBooks. Since you cannot undo the information you import, you should create a backup file just in case. Export your file for your accountant and import accountant changes.

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