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QuickBooks Online Login Issues & Problems – Get them fixed

QuickBooks Login Issues & Problems

Encountering errors are common in QuickBooks just like other accounting software but QB login error is not so common because it can happen in multiple circumstances. In simple words, you can say the reasons can vary from users to users. Few common reasons are browser settings not configured, session timeout, problems from Intuit itself, etc.

Do you also come across common QuickBooks login errors while logging your software? Don’t Worry! The below write-up entails every single detail of such login issues including list of common login errors, reasons which are causing such problems, and the best reliable resolution to deal with the same. So, Stay tuned till the end!

QuickBooks Login Error 

If users are unable to get to the sign-in window or when attempting to sign in you get error messages: WebPage cannot be found, Error 404: File Not Found, QBO is currently unavailable, please try again later, “Account Service Unavailable, Please Try Back Later“, and more.

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What gives rise to common QuickBooks login errors?

Let’s talk about the root reasons for common QuickBooks login errors before getting into the troubleshooting procedures. Check out the below list of causes:

  • QuickBooks Online does not work with your current browser.
  • While login into QBO, the browser’s outdated cache and cookies are causing issues.
  • The user is attempting to log in to QBO using the incorrect credentials.
  • The QBO account is now operational, and it is logged in to another system.
  • The internet security and privacy settings are set to high intensity.

QuickBooks Login Error and its Resolutions 

Well, many login problems arise but the reasons can’t be the same as you can check in the above section. You are supposed to identify why the login problem is happening, whether it is Intuit’s fault or a problem with your browser. In order to check this out, you can try to login your account into another browser, if you successfully login in a different browser then it must be your browser problem. 

In the below section, we’ll get to know more different types of login issues that users are facing in QuickBooks along with the solutions to get rid of them with ease.

Method 1: Check the SSL settings of the Mozilla Firefox or Internet Explorer

Steps involved in Mozilla Firefox

  • On your computer, launch the Mozilla Firefox browser
  • Then, in the Address bar, type Config, and then press the Enter key
  • Type TLS into the search bar and hit the Enter key
  • Double-click the tls.version.min file name that appears on your screen
  • According to the TLS or SSL type, set the integer value to enable it
  • Once done with that, select and hit the Ok button
  • Close and then reopen your browser
  • Finally, go to your QuickBooks Online account and login in.

Steps involved in Internet Explorer

  • Start with opening your system’s Run window
  • In the Run window’s text field, type inetcpl.cpl and press the Enter key on your keyboard
  • A window titled “internet properties” appears
  • Select the Advanced Tab from the drop-down menu in this box
  • Look for SSL 2.0 and SSL 3.0 in the drop-down list of settings
  • The SSL 2.0 and 3.0 boxes should be checked, and then the OK button should be clicked
  • Close and reopen the browser after making these changes
  • In the end, try logging into QuickBooks Online on your browser.

Method 2: Check, verify, and change the additional settings of privacy

  • Check to see if the privacy settings are on the low or medium level
  • Allow access to
  • Allow access to cookies as well
    • After you’ve completed all of your preferences, close the browser and reopen it to complete your qbo login
    • To check Internet Explorer’s security settings, go to Tools >>> Internet Explorer Security Settings
      • Open the Run dialogue box
      • To open the Run window, press the Windows + Hold + R keys simultaneously
      • Then type inetcpl.cpl and hit the OK or Enter key to proceed
      • Scroll down to the Security options by clicking on the Advanced tab
      • You’ll find the Do Not Save Encrypted Pages checkbox here, so make sure to uncheck it if it’s checked.

Other Instances when you get Quickbooks Login Error & their Solutions

What is QuickBooks Login Error: Login Issues in Google Chrome Browser with QuickBooks Online?

It is pretty important that you first understand why the issue keeps popping up on your screen while logging in to your QuickBooks account. Once you know the actual reasons then you can easily apply the solution to sort it out.

How to Fix QuickBooks Login Error: Login Issues in Google Chrome Browser with QuickBooks Online?

To fix this issue, you can try the below suggested solutions:

Solution 1: Try to login your account in Incognito/Private window of Chrome Browser 

If you’re having trouble logging into QBO with Google Chrome, try doing so in a private or incognito window. When you utilize the private window mode, your history is not saved and is not visible in the browser’s history. There are a few actions you must take to do this:-

  • Initially, launch the Chrome web browser
  • Next, press the Ctrl + Shift + N keys from your console at the same time
  • In your Chrome browser, it opens an incognito window
  • You may also use the three dots in the top right corner of your Chrome browser to access these options
  • Select New Incognito Window from the drop-down menu
  • Then the private window appears, allowing you to verify your QBO account’s logging status. 

Solution 2: Login to your QuickBooks account using any other Browse 

If you’re having trouble logging in in your browser, try it in another browser to see if the issue is with the browser or with your QuickBooks account. Chrome’s settings are incorrect, resulting in a slew of problems. So, until you get the settings right, try logging in with a different browser.

Solution 3: Add additional user in your Chrome Browser 

You can alternatively create a new user in Google Chrome and try to log in to your QuickBooks Online account. The following are the steps to create a new user: –

  • Start the Google Chrome web browser
  • Click on the three dots in the upper right corner
  • You must now select the user’s option from further shown options
  • Select Add New User from the drop-down menu
  • You must first choose an icon before mentioning the user’s name
  • If you’re making a desktop shortcut, you can skip this step
  • Then, to create a new user, select the Create option
  • You can see your new user on the upper left side of the Chrome window after you’ve created it
  • Try logging in to your QuickBooks Online account after switching to the new user.

Solution 4: Check and verify the Google SSO (Single Sign On)

QuickBooks users who use their account on the iPad or iPhone will no longer be able to log in using their Google account, according to the most recent update from QuickBooks and Google in the year 2020. Still, if you use this method to log in, don’t do it.

You may now enter your account’s credentials. To log in to your account and begin working, make sure you use the correct user id and password. 

Note: Hope you've resolved this issues, if not then have words with the experts through instant live chat button mentioned below:

What is QuickBooks Login Error: “Account Service Unavailable, Please try Back Later”?

Users can access their accounts from any device, unlike QB Desktop, and the company file can also be accessed from any device because it is saved on Intuit’s secure servers. However, if users are unable to log in due to QuickBooks Online login issues, none of the benefits are available to them. “Account Service Unavailable, Please Try Back Later” is one of the most common Error Messages users have complained about their Login on Chrome.

Resolve the “Account Service Unavailable, Please try Back Later” Error using the below methods

Method 1: To access QuickBooks Online, use a different web browser

The first and most obvious remedy is to visit QuickBooks Online using a new web browser, as it’s conceivable that your current browser isn’t compatible with QBO. The following is a list of browsers that are compatible with QBO.

  • Chrome is a web browser developed by Google
  • Firefox is a web browser developed by Mozilla
  • Microsoft Edge is a browser developed by Microsoft
  • Safari 11 or later is required (For Mac Users only).

Method 2: Delete the Browser’s Cache and Cookies to Fix QBO Login Problems

Your web browser collects the cache and cookies of every website you visit to enhance your internet browsing experience. However, when the websites (backend) are updated by the developers, the old cached information collides with the new website and creates glitches like QBO login problems. To fix it, the user can remove the cache and cookies from the web browser by following the given steps.

For Chrome Users 
  • Open Google Chrome and go to the top-right corner of the screen and click the vertical three-dots (More)
  • Select More Tools and then Clear Browsing Data from the drop-down menu
  • Select All-Time or a time period at the top if you wish to erase everything
  • Check the boxes next to Cookies and other site data, as well as Cached pictures and files
  • Restart Chrome after selecting the Clear Data option.
Users of the QuickBooks App for Windows and Mac
  • Go to the QuickBooks App and select Help from the drop-down menu
  • Restart the application after selecting the Reset App Data option. 
For Safari (Mac) Users 
  • Go to your Mac’s Safari application and select the Safari menu
  • Choose the Clear History option and the date period to be erased from the browsing history
  • Select Clear History from the menu.
  • Open Safari and select the Safari menu from the drop-down menu
  • Select the Privacy option from the Preferences menu
  • Under the search bar, type Intuit followed by clicking on the “Manage website data”
  • Remove everything by clicking the “Remove Now” option and press the Return key from your keyboard
  • Restart the Safari browser by clicking on the “Done” button. 

Method 3: Create a new Password for your QuickBooks Online Account 

Make sure you’re using the right credentials for your QBO account. If you forget your password or user ID, however, take the methods outlined below to restore them. The user will be logged off from all other systems (if any) when they create a new password.

  • Click the I forgot my user ID or password link on the Login page
  • Fill in the empty area in the Get help signing in to QuickBooks window with your phone number or email address, then click Continue
  • To reset your credentials, choose one of the alternatives based on your preferences — “Recover my account in a different way” or “get a code emailed to” you
  • Select Continue, and if you selected the first option, follow the instructions in the email message to reset your password or user ID.

Method 4: Reconfigure the Internet Security and Privacy Settings of Chrome 

If one can’t view or visit any Intuit site or webpage using Chrome, the problem is with the internet security and privacy settings, which may be fixed by following the instructions below:

  • To access the Start Menu, close Chrome and press the Windows key
  • In the search field, type Internet Options followed by hitting the Enter key
  • Select the Internet option under the Security tab
  • Hit “Apply” after moving the slider to the Medium-High setting.
  • Now, navigate to the Privacy option and set the slider to Medium
  • To finish the process, select “Apply” and then Ok.
Note: Hope you've resolved this issues, if not then have words with the experts through instant live chat button mentioned below:

What is QuickBooks Login Error: 504 “Gateway Time-Out”?

The Gateway Time-Out issue occurs when a server takes an excessive amount of time to load a webpage; as a result, the session you are trying to access is timed out. To fix the QuickBooks login error 504 “Gateway Time-Out”, there are a few things you can try on your own.

Try the below steps to avoid QuickBooks Login Error: 504 “Gateway Time-Out”

  • Restart your network’s devices, such as your router or modem.
  • Confirm whether or not the DNS server is accurate
  • It was set up correctly by the internet provider
  • You should also try loading the website again, as the problem could be transitory. Refresh your browser’s window
  • If it isn’t already, set the proxy settings to the default.
Note: Hope you've resolved this issues, if not then have words with the experts through instant live chat button mentioned below:

What is QuickBooks Login Error: “Oops something went wrong” appears when you sign in to your QBO?

When you try to enter into your QuickBooks Online account, you receive an error message that states “Oops Something went wrong.” It occurs when all of the information is right, including the credentials. The cause of this issue is that you have a browser extension for data security that prevents QuickBooks Online from working properly.

Here’s how to resolve your QuickBooks online login issues: “Oops something went wrong” 

  • First, go to the upper right corner of your Google Chrome browser and click the three dots
  • Select the option “More Tools”
  • Under the Forwarding Options, choose “Extensions”
  • Enter the name of the tool that you’re using as a data security extension within the search bar
  • Now, you have to “Disable this extension in Chrome”
  • In the end try logging into your QuickBooks Online account.
Note: Hope you've resolved this issues, if not then have words with the experts through instant live chat button mentioned below:

What is QuickBooks Login Error: You get a Spinning circle on the screen when you click to log in?

When you attempt to enter into your QuickBooks Online account, it will not log you in and will continue to load the page. You won’t be able to do anything else in the same window while this page loads, and it won’t load completely. 

How to Fix QuickBooks Login Error: You get a Spinning circle on the screen when you click to log in?

Try these techniques to fix the Spinning circle on the screen instead of watching it loading or seeing the spinning circle on the screen.

Technique 1: Open a Private or Incognito window

Try opening your QuickBooks account in a private or incognito window. If it’s operating well, clear your browser’s cache and try to access it in the browser’s normal window.

The following are the shortcuts for opening the Private or Incognito window in various browsers:-

  • Google Chrome- Ctrl + Shift + N
  • Mozilla Firefox- Ctrl + Shift + N
  • Internet Explorer- Ctrl + Shift + P
  • Microsoft Edge- Ctrl + Shift + N
  • Safari- Command + Shift + N

Technique 2: Restart your system and check Settings of the Privacy 

  • Restarting your computer will refresh the background processes that are currently executing on your system.
  • If you’re still having problems, check your browser’s privacy settings.
  • Adjust the setting to low or medium, and provide access to the Intuit URL.
  • Close the browser and open the QuickBooks account again after the settings are successfully done.
Note: Hope you've resolved this issues, if not then have words with the experts through instant live chat button mentioned below:

What is QuickBooks Login Error: WebPage cannot be Found/Error 404: File Not Found/QBO is currently unavailable, Please try again later?

It appears when users unable to login in to QuickBooks Online and receive one of the given error messages:

  • WebPage cannot be found
  • Error 404: File Not Found
  • QBO is currently unavailable, please try again later

Suggested Solutions will help you to fix them

There are few solutions discussed above that are common like changin some browser settings, clearing the cache and cookies in your browser. If you’re still having trouble signing in, move on to the solutions discussed below:

Solution 1: Sign in to your QuickBooks Online 

Try signing in to QuickBooks Online directly. Here’s another option to sign in if you can’t get to the page.

  • To get started, go to the QuickBooks homepage
  • Select QuickBooks Online after hovering over Sign In
  • Log in to your QuickBooks Online account.

If you still can’t sign in, move to another solution. 

Solution 2: Add QuickBooks as a trusted website 

Your device’s security settings may be preventing QuickBooks Online from operating. When you add QuickBooks Online to your browser’s trusted sites list, you can establish an exception for it. Here’s how to do it:

  • Learn how to add trusted websites to your browser’s trusted list
  • These links should be added to your browser’s trusted sites list
  • Restart your browser, if necessary
  • Go to your QuickBooks Online account and log in.

If you’re still having trouble signing in, move on to a solution.

Solution 3: Restart your PC and Internet modem 

Sometimes all you need is a new beginning. Do a quick restart to remove your device’s present status and troubles in the background.

  • Turn off your computer and the modem that connects you to the internet
  • Unplug your wireless router or server if you have one
  • Wait 30 seconds before turning on your modem
  • Connect your router or server after another 30 seconds
  • Activate your PC
  • Go to your QuickBooks Online account and log in.

If you’re still having trouble signing in, move on to the next step.

Solution 4: Clear the Domain Name System (DNS)

If none of the preceding solutions worked, you might try cleaning your DNS. Here’s how to do it.

Important Note: These actions have an impact on your operating system, which isn't made by Intuit. To assist you with these tasks, contact your internet service provider or an IT professional.
  • Start with closing your browser window
  • Enter “cmd” in the search field after pressing the Windows key
  • Select Run as administrator from the context menu when you right-click on Command Prompt
  • Press Enter after typing “Ipconfig /flushdns”
  • Once done with that then you’re supposed to type “ipconfig /registerdns” followed by pressing the Enter key
  • The Command Prompt window should now be closed.
  • In the end, go to your QuickBooks Online account and log in.
Note: Hope you've resolved this issues, if not then have words with the experts through instant live chat button mentioned below:

Conclusive Lines!

When you get a common QuickBooks Login Error on Chrome when trying to access one of your websites that indicates you’re dealing with an issue. When a problem like this occurs, check the web browser’s settings to make sure it’s not a chrome-related issue. After that, make sure JavaScript and Cookies are both turned on. But, in any case, if you are still facing the same login issue then you can proceed with the above-suggested troubleshooting. Meanwhile, you can also do a Live Chat with QuickBooks Experts.

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