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QuickBooks Mileage Tracker Not Working

QuickBooks Mileage Tracker Not Working

Why does QuickBooks Mileage Tracker not Working?

Reasons for QuickBooks mileage tracker not working are Geolocation permission not available, QuickBooks app cannot run in the background, Preferences for the app aren’t set correctly, Auto-track miles isn’t activated, The device isn’t connected to the internet

Error: QuickBooks mileage tracker not working

Quickbooks mileage tracker is not working when users try to track their work-related trips through the mobile apps: both android and iOS. Users expect QuickBooks online to quickly record all their work trips by connecting to the mobile app. But if you’ve noticed that certain trips aren’t visible or they’ve incorrect data associated with them, then you need to take the manual method to correct the problem and then reset the mileage tracker so that you can remove any preferences that may be bringing the wrong results.

While any user account can face the QuickBooks mileage tracker not working error, only admin users can actually track mileage with their accounts. Standard users cannot track this mileage, so they don’t have to worry about this error until they’ve recently switched from an admin user account to a standard account.

In this post, we’ve provided the solutions to fix the QuickBooks mileage tracker not working error.

What is the QuickBooks Mileage Tracker not Working Error?

The QuickBooks mileage tracker not working error occurs when the user tries to log in the track mileage and trips using the android or apple device app for QuickBooks Online. Only admin users can 

Note: without geolocation permissions, the Quickbooks online application cannot actually track your trip or mileage. Further, you need to ensure that the operating system isn't closing the software in the background, because if it is, then you’ll have to allow QuickBooks online app to run in the background and automatically launch.

Solution for QuickBooks Mileage Tracker Not Working

QuickBooks mileage tracker may not work in certain instances, but it works smoothly in most cases. The solutions depend on a case-by-case basis because preferences set in the operating system can interfere with the function of the application. 

Here are the steps to fix the QuickBooks mileage tracker not working error on your Apple device:

  1. Launch the QuickBooks online app.
  2. Tap on the menu icon.
  3. Choose All.
  4. Choose Mileage.
  5. Next, choose Auto-track your miles, if you want the app to automatically track your travel using the geolocation data from your device.
  6. Choose Allow location access when the prompt appears for the same.

Here are the steps to fix the QuickBooks mileage tracker not working error on your android device:

  1. Launch the QuickBooks application on your smart device.
  2. Choose the menu icon.
  3. Choose your mileage.
  4. Toggle on the auto-tracking feature.
  5. Allow QuickBooks to keep track of your geolocation. Based on your Android platform, this may differ.
    1. Versions of Android Operating system 10 and lower:
      1. Choose to Allow for geolocation access. Choose to Allow all the time if requested.
      2. If you’re asked to send a request to your physical activity, choose Yes.
    2. Versions 11 and up of the Android operating system:
      1. Choose Location Permissions. Click Ok when utilizing the app (if prompted). Then choose Allow at all times.
      2. If you’re asked to grant entry to your physical activity, choose Yes.

Further, the QuickBooks mileage tracker does not work when you use the wrong steps to use the tool. Here are the steps to correctly use the tool and track your mileage:

  1. Open the QuickBooks Mileage Tracker.
  2. Enter your vehicle information into the fields on the left side of the screen.
  3. Click the “Add Expenses” button to start tracking your driving expenses.
  4. Enter your mileage information into the fields on the right side of the screen.
  5. Click the “Calculate Depreciation” button to see how much your car is worth over time based on its mileage.

The QuickBooks Mileage Tracker is a great way to keep track of your expenses and mileage while you’re driving. It can be used to add miles driven, calculate depreciation, and more- so it’s a handy tool for anyone who drives regularly.


Overall, QuickBooks Online provides a great way to track mileage and expenses. The program is easy to use, and the reports are comprehensive and easy to understand. Overall, I think this is a great option for small businesses that need to track their mileage and expenses.


  1. When should I rely on the QuickBooks mileage tracker if it is not working?

    Mileage tracking is a great way to keep track of your expenses and stay on top of your budget. If you’re using QuickBooks Online, you can easily track mileage with the Mileage Tracker. The Mileage Tracker is a great way to keep track of your expenses and stay on top of your budget. It’s easy to use and helps you see where your money is going. You can use it to track your mileage for tax purposes or to keep track of your driving habits. You can also add notes about each trip and see how your mileage has changed over time.

  2. If the QuickBooks mileage tracker isn’t working, can I still create a weekly mileage report?

    If you use your vehicle for business purposes, tracking mileage is essential. The Weekly Mileage Report (WMR) in QuickBooks Online can help you keep track of your travel expenses. Use the WMR to track all business miles, including those associated with your personal use of the vehicle. You can also use the WMR to calculate mileage reimbursements and reports on fuel economy.
    The WMR is available in QuickBooks Online as a free add-on. To start using the WMR, open the Reports menu, select Mileage Reports, and then choose Weekly Mileage Report. In the report window that opens, you will see a list of transactions grouped by date. Each row in the report shows a summary of a particular trip.

  3. Is the QuickBooks mileage tracker free to use if I have a subscription to the online version?

    If you use QuickBooks for other business activities, the mileage tracker may be useful for tracking office costs such as printing or computer usage. The mileage tracker in QuickBooks Online is free to use, so it’s an affordable way to keep track of your business travel expenses.

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