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QuickBooks Payroll Error 17337

Quick Summary

Error 15311 in QuickBooks occurs when the software is unable to read or access a company file. This can be caused by several factors, such as damaged or missing data in the file, interference from other programs or antivirus software, or issues with the file path.

To fix this error, you can try the following steps:

  1. Close QuickBooks and any other programs running on your computer.
  2. Open the file in the program that created it. If the file opens successfully, save it in a new location and then try opening it in QuickBooks again.
  3. If the file cannot be opened in the original program, try repairing it using a file repair tool.
  4. Check for and resolve any issues with the file path. Make sure that the file is located in a directory that is accessible and not locked or restricted in any way.
  5. Check for and resolve any issues with antivirus or firewall software that may be blocking access to the file.
  6. If none of these steps help, you may need to restore a backup copy of the file.

According to Intuit, QuickBooks Payroll error 17337 occurs during the payroll update process. The accounting software fails to retrieve the update files because of interference from security software or the improper configuration of internet explorer. Lastly, an inactive subscription of payroll in QuickBooks desktop can also cause this error.

When you’re trying to resolve this error, you need to configure multiple settings and software in your operating system to rule out interference from any particular program.

After that, you may have to create new rules for security software so that Quickbooks can connect to the Intuit servers and download the latest payroll update files. These files generally contain the latest tax tables, so you shouldn’t prepare taxes without the latest tax rates.

In this post, you’ll learn how to fix QuickBooks payroll error 17337.

Error Code:Error 17337
Error Description:QuickBooks Error 17337 is caused by Internet Explorer settings that are not configured completely for secured websites.
Developer:Intuit Inc.
Applies to:Windows XP, Vista, 7, 8
Cause:The security setting of SSL is not done correctly, The local directory has some damaged files
Sysmptom:program window crashes, Windows runs slow and reacts gradually to the keyboard and mouse inputs.
Solution:Modify Configuration Of SSL From Internet Explorer, Modify Configuration Of SSL For The Internet Explorer From QuickBooks

How many reasons are there to fix QuickBooks Payroll Error 17337?

There are different reasons that help the user to identify it easily and then go for the solution.

So, the reasons that you are looking for are listed here:-

  • The security setting of SSL is not done correctly
  • The properties of the Internet Explorer browser are not properly synchronized
  • QuickBooks Desktop is restricted by the firewall or any other application
  • The local directory has some damaged files
  • The configuration of the internet settings is not done properly for some websites.

What are the 2 solution methods that fix QuickBooks Payroll Error 17337?

The 2 methods are to change the settings of internet security because of that the error is causing. So you can do it from inside or outside of QuickBooks software. Here both the methods are explained that help you to change these settings. This helps you to fix the error code 17337 and you can continue downloading and updating your QuickBooks Desktop software.

The methods are as follows:-

Method One: Modify the Configuration of SSL from Internet Explorer

  • First of all, open the Internet Explorer browser on your computer
  • Go to the top right side of the browser and click on the Gear icon named Tools or you can press and hold Alt + X keys together to open Tools options
  • Then click on the option Internet Options 
  • The window of Internet Options open up on your screen
  • Go to the Advanced Tab
  • In the Settings, there is a box in which when you scroll down you see an option Security
  • In the Security, check that the checkbox named Use SSL 2.0 or Use SSL 3.0 is tick marked
  • Click on the Apply button to apply these changes
  • Then click on the OK button to close the window of Internet Options
  • After all this, open the QuickBooks software and then again update it.

Method Two: Modify the Configuration of SSL for the Internet Explorer from QuickBooks

  • Open the QuickBooks software on your computer
  • Then click on the Help menu option
  • Select the option Internet Connection Setup
  • Now select the option Use my computer’s Internet connection settings to establish a connection when this application accesses the Internet
  • After selecting this option, click on the Next button
  • Further, click on the button Advanced Connection Settings…
  • A new window named Internet Properties opens up
  • Click on the Advanced tab
  • Under the Settings box, scroll and stop on the name Security
  • Then check that the Use SSL 2.0 or Use SSL 3.0 is selected and click on the OK button
  • If not selected then select it and click on Apply button then click the OK button
  • Now you are back to the Internet Connection Setup window
  • In this, click on the Done button
  • After this, close the QuickBooks software and then wait for few minutes then open it again
  • Start downloading the update to QuickBooks payroll service and the QuickBooks error 17337 is resolved.

QuickBooks payroll error 17337 occurring during the payroll update process can be resolved by correctly configuring network and browser settings, and adding certain rules and exceptions to the security software. These updates are necessary to prepare taxes accurately, so don’t prepare or file your taxes until you’ve fixed this error.


  1. Can I do both methods to fix QuickBooks Payroll Error 17337?

    No, there is no need to implement both methods. If you can do any one of the methods then the settings get synchronized when you change it at one side. You can do the verification to check that they got synchronized or not.

  2. What if the firewall is causing the issues while updating and then cause the QuickBooks Payroll Error 17337?

    When the firewall is blocking you from updating the software then you have to disable the firewall temporarily. By doing this you can easily update your QuickBooks Payroll account. If you are still getting errors then check for security settings as well. You can also connect with the QuickBooks Help Desk team.

  3. Is it important to save the QuickBooks URLs as the trusted website with other browser settings for secured websites to avoid QuickBooks Payroll error 17337 or any other error?

    Yes, it is important to put all the QuickBooks URLs in the trusted website column. Then check for the browser configuration for secured websites for not facing the QuickBooks Payroll error 17337 or any other error code in your account. 

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