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QuickBooks Payroll Error 30108

QuickBooks Payroll Error 30108

When you enter a PIN incorrectly, you’ll receive the QuickBooks Payroll Error 30108, which is commonly referred to as an Invalid PIN error. This is a common error associated with QuickBooks, but there might be a cause in your business system. Let us take a minute to explain what that could be and how to avoid it.

What are the causes of QuickBooks Payroll Error 30108?

When mistakes come up with transferring payroll, such as a problem with the Direct Deposit or accessing the Payroll Account Maintenance pages or Payroll Tax Center page error while trying to transfer an employee’s payroll, that’s because you didn’t finish the process correctly by entering the incorrect PIN.

  • If you have entered the incorrect PIN three times or more, you should try to do it again after some time.
  • Furthermore, the issues presented above, in which “the PIN entered is an invalid PIN,” can be simply resolved by entering your PIN again. It is, nevertheless, strongly advised to keep a watch on the following:
    • The PIN must be 8–12 characters long and contain both letters and numbers.
    • You should also switch off your caps and num lock, and enter your PIN more carefully this time. [Code 1001] Message. 
  • When things go too far, you will notice that another issue has arisen. You’ve entered an incorrect PIN too many times; your access to the payroll service is temporarily disabled for security reasons. As a result, you must now wait for access to the Payroll Account Maintenance Pages or the Payroll Tax Center. Wait 15 minutes before attempting to input your pin again. [1000] Message Code. 

How can you fix QuickBooks Payroll Error 30108, often known as the Payroll Invalid Pin Error?

  • Remember to fill out a request for PIN replacement if you have a short-term memory loss and forget your PIN. Then, to obtain a new PIN, fax it to the phone number listed at the bottom of the page.
  • You can use an alternative if you received an error message that your PIN is invalid while sending a paycheck.
  • If it’s a human error and you’ve entered the wrong PIN, try again. You need to make sure that you turn off the caps lock key.
  • You might also type your PIN in a word processor like WordPad or Notepad so that you can see what you’re typing on the screen.
  • If your PIN has been entered incorrectly three times, you will be blocked for 15 minutes.

How can you change your PIN for direct deposit payroll processing in QuickBooks Desktop?

You may need to alter the PIN on occasion. You can do so by using these methods!

Method 1: In the Payroll Account Management Portal, change your PIN.

If this is the case, you will forget your PIN. Proceed to Method 2 below.

Basic requirements

  • You should have a current PIN because the system will ask you to input it while creating a new account.
  • The PIN should be made up of letters and numbers with no special characters such as $% #, etc. And it has to be between 8 and 12 characters long.

Now, you need to follow the steps that are mentioned below: 

  1. First, go to the employees’ menu.
  2. Then select Account/Billing Information from the My payroll service menu.
  3. Once done, log in to your Intuit account.
  4. After that, look for payroll information.
  5. Now tap on the Update Pin in the Payroll Service Pin.
  6. Then press Confirm after entering the old PIN and creating a new one.
  7. Finally, choose Submit.

Method 2: By changing the PIN in your Send Payroll Data Window

If you want to change the PIN on your Send Payroll Data Window, follow these steps: 

Basic requirements

  • You should have a valid password and an admin login.
  • Your PIN should be made up of letters and numbers with no special characters such as $% #, etc. And it has to be between 8 and 12 characters long.
  • You have already sent payroll using the same data file that you are currently using on your computer.

Now, you need to follow the steps that are mentioned below: 

  1. First, as an administrator, log in to QuickBooks (you need to see that an Admin user should be set up before this).
  2. After that, select the employees.
  3. Once done, click Send Payroll Data.
  4. In the menu Send/Receive Payroll Data. 
  5. After that, you need to select Send.
  6. Now tap Forgot Your PIN in the Payroll Service PIN menu.
  7. Once done, type in the administrator password and click OK.
  8. The following step is to create a new PIN.
  9. Finally, choose Submit.

How can you reset a lost or forgotten PIN in QuickBooks Desktop Payroll?

To do so, you’ll need to download the Direct Deposit Pin Reset form and follow these steps:

  1. A primary or secondary principal must sign this form. The major principle is that the person you designated as the company’s owner when you signed up for DD service.
  2. Give your Employer Identification Number (EIN). 
  3. The picture of the primary principal’s valid state-issued ID (e.g. driver’s license).
  4. To submit, connect to QuickBooks Desktop payroll support.

Final Words

Error 30108 is typically caused by a problem with the Quickbooks software. When you enter a PIN incorrectly, If you are unable to open or access your Quickbooks account, Error 30108 may be the error that you receive. If you are experiencing QuickBooks Payroll Error 30108, you may need to reset your password. This error can occur when you are trying to sign in to your QuickBooks account or when you are trying to access your QuickBooks Desktop payroll data. 

Now that you have a complete guide to QuickBooks Payroll Error 30108, you can easily resolve and easily reset the password. However, if you are still stuck or have any queries, then you can reach out to the customer helpdesk for quick and easy assistance. 


  1. What are the possible causes of Quickbooks Payroll Error 30108?

    If you are experiencing Quickbooks Payroll Error 30108, there are some steps that you can take to try and fix the issue. Here are some of the most common reasons that can encounter this error code:

    1. Incorrect Booking Amounts: If your payroll is incorrect because you have entered incorrect booking amounts, you can fix this by entering the correct bookings into Quickbooks.
    2. Processing Time Issues: If your payroll processing time is taking too long, you can speed up the process by issuing invoices to your clients individually.
    3. Importing Data Issues: If you are trying to import data into Quickbooks from another program, it may be corrupt. In this case, you will need to resolve the data issues before importing it into Quickbooks.
    4. Wrong Booking Dates: If your clients have booked on dates that are different than their actual booking dates, this may cause a Quickbooks payroll Error 30108. You can fix this by entering the correct dates into Quickbooks.

  2. While resolving Quickbooks Error 30108, what do you need to do after you’ve reset your PIN?

    Do the following after you’ve reset your PIN:

    1. Employees must be selected before payroll data can be sent.
    2. After that, you need to select Send Payroll.
    3. Finally, you should be able to update your business and principal officer information as well as confirm your PIN after the information has been sent. 

  3. Why do you need your Payroll Pin while resolving Quickbooks Error 30108?

    Your PIN will be required to:

    1. First, send your payroll to your payroll company. 
    2. Then, to view and/or print tax returns that Assisted Payroll files for you, go to the Payroll Tax Center (PTC).
    3. Finally, to alter your bank account number, go to your company’s Account Maintenance website.

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