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QuickBooks Reconciliation Transactions Missing

QuickBooks Reconciliation Transactions Missing

While performing the account reconciliation in the QuickBooks accounting software, discrepancies can occasionally happen. There is a possibility that the balance will be off while doing that. The QuickBooks reconciliation discrepancy error is not only caused by an inaccurate review of the report. The QuickBooks reconciliation discrepancy error may also be caused if you forcefully match the report. To eliminate the discrepancy, we advise finding fresh modifications. Because of the changes, there shouldn’t be any imbalance.

There are two main reasons why transactions might be missing during a reconciliation: either the transactions were changed while the reconciliation was taking place, or the transactions were reconciled using a different bank reconciliation method.

Identify and Verify Missing Transactions:

Go to Bank > View/Add Transactions to first make sure the transactions are missing. Make sure the transactions you expect to see on your reconciliation are listed here because if they aren’t, they have likely been deleted and the only option is to recreate them. The audit trail may be able to help you figure out what has been deleted.

You should proceed to the following step if your transactions were listed here.

Starting over with the reconciliation:

If a transaction was altered in any way while a reconciliation was being performed, that is the main reason it won’t appear. Changes to the amount, date, comment, or transaction type are examples of modifications. Go to Bank > Reconcile > Resume Current Reconciliation > Abandon to fix this. The ongoing reconciliation will be abandoned as a result. Your transactions should now appear after you restart this reconciliation by selecting Bank > Reconcile after it has been abandoned. If not, your transactions are probably currently being reconciled using a different bank reconciliation technique.

Reconciliation of old banks:

If your transactions are still not appearing, the old bank reconciliation method is likely being used to reconcile them. Go to Settings > Advanced Settings > Uncheck Split Screen Bank Rec > Update to verify this.

When finished, select Bank > Reconcile. Any transactions checked here won’t be shown on the split-screen bank reconciliation. Enter the statement start date as the start date of the bank account and any balance > Reconcile. To proceed, you must either uncheck every transaction or read our instructions for changing from the old bank reconciliation to the new bank reconciliation.

Why are some bank transactions that I downloaded not showing up in QuickBooks?

It is important to first understand how to undo a QuickBooks reconciliation in a few simple steps so that you can benefit from it later. It is accurate to say that you tried to import your specific bank transactions into your QuickBooks software but were unable to do so.

This mistake may have a significant impact on your accounting in terms of functions.

Given that this is the case, there are a few factors that you must consider when downloading bank transactions because they could be the cause of the problem you are currently experiencing.

  • Banks, financial institutions, and credit card companies frequently wait until the following morning or day to post the transaction list for downloading.
  • Some banks will display a list of transactions or any transactions on their specific website, but you can’t download any specific transactions until they are posted.
  • A few banks delay taking action to make themselves known. They last for at least 24 hours.

How do I add the missing transactions in QuickBooks and then reconcile them?

The steps to adding the missing transactions to your QuickBooks account are as follows:

Step 1: Launch QuickBooks. Now and select the left menu.

Step 2: Choose the Accounting option from the drop-down preferences menu that is available.

Step 3: Select the specific chart of accounts with your next click.

Step 4: At this point, you must choose the specific bank account where the transactions are.

Step 5: Select the View Register option after navigating to the action column.

Step 6: Next, sort the registry according to the specific entries in the Date column.

Step 7: Next, choose the Filter option that appears directly above the Date Column.

Step 8: Click the Reconcile Status button. All the options will now be visible on your window.

Step 9: Select All and press Apply to finish the procedure.

How Can I Get My QuickBooks Online Excluded Transactions Back?

The following are the steps to recover transactions that QuickBooks Online has excluded:

Step 1: First, select the Settings tab.

Step 2: Select the Audit log option from the group of icons.

Step 3: Go to the Filter tab and select it.

Step 4: Select the user, date, and event from the drop-down menu for the specific filter.

Step 5: After all the steps have been completed, click the apply button.

Step 6: In the specific search field, press Delete after pressing Ctrl+ F.

Step 7: Select the History column and click the View button.

Step 8: All the information you need for the specific will be in the event column.

Step 9: Using the information from the audit log, add the transaction once more with the correct date.

What is QuickBooks is Reconcile Discrepancies?

Your accounting and transaction detailing processes are not assisted by QuickBooks. Additionally, it concerns the proper management of financial data. This function aids in ensuring that all business-related transactions are accurately managed and stored.

It correctly reconciles the information to show tallied information. But occasionally you discover that the accounts after reconciliation show different balances. Reconciliation discrepancies are what they are called.

Reconciliation discrepancy causes in QuickBooks Online:

Listed below are a few of the most frequent causes of reconciliation discrepancies in QuickBooks Online, QuickBooks Desktop, and other QuickBooks accounting software versions:

  • If an incorrect ending balance was entered at the start of the reconciliation
  • If the already reconciled transactions are edited or deleted
  • If there are any duplicate transactions or missing transactions
  • If QuickBooks receives the uncleared banking transactions
  • If There Has Been Any Modification to the Previous Journal Entry Reconciliation
  • If the previously reconciled transaction is altered or deleted.

Why is it necessary to Solve It?

The data maintained and managed by QuickBooks is impacted by discrepancies and displays incorrect data, which is more likely to have an impact on the specifics of business transactions and your ability to make decisions based on accurate reconciliation data.

It is crucial to solve the problems as soon as possible. Before finding a solution, it’s crucial to comprehend the causes of the problem. Below are a few of the potential causes:

  • Addition of previously added data
  • Deletion of the necessary information
  • Alterations to the original data
  • Adjustments to the reconciliation or forced reconciliation.

When trying to reconcile an account, how can missing transactions be fixed?

Transactions missing from your Reconcile page could be due to several factors. These are listed below:

  • The posting of transactions for download by some banks and credit card companies doesn’t happen until later in the day or the following morning.
  • Some banks will display a transaction on their website, but they won’t allow you to download it until after it posts.
  • If the most recent transactions are missing, wait at least 24 hours in case your bank doesn’t immediately make them available.
  • Although they were not categorized or matched, transactions are appearing on the For Review page.
  • The register was manually reconciled after each transaction.

We can attempt to download the most recent data into QuickBooks by updating your bank.

This is how:

  • On the left navigation menu, select Banking or Transactions.
  • Go to the Banking page and choose Update.

Please review and categorize any missing transactions you find so they appear on the Reconcile page.

You can take the following actions to see if the missing transactions were manually reconciled:

  • Select Chart of Accounts under Accounting.
  • Select the bank account’s View Register link.
  • Filter it by Reconcile Status, Transaction Type, Payee, and Date by choosing the funnel icon.
  • Press Apply.
  • Locate the transaction, then look to see if the Reconcile Status (indicated by a checkmark) column contains the letter R. This denotes a settlement.
  • Click Edit if more editing is required, then click on Save.

How to manually import transactions into QuickBooks Online?

From a CSV file, QuickBooks can be used in a few simple steps. As follows:

  • Choose Banking from the Transactions tab.
  • Select Upload from file from the Drop-down menu for Link Account.
  • Select files by dragging them onto the button.
  • Choose the CSV file, then click Open.
  • Choose the account you want to upload the transactions into from the QuickBooks account dropdown.
  • To match the columns on the file with the appropriate fields in QuickBooks, follow the onscreen instructions.
  • choosing the transactions
  • Choose Yes.
  • Click ‘Let’s go’.

How to display your transactions in the Reconciliation window so you can continue reconciling your account?

You should make sure to choose the correct bank account and uncheck the Hide transactions after the statement’s end date box when reconciling because you have already entered the deposits and withdrawals, but they have not yet appeared in the reconciliation screen.

You can also run the Audit Trail report to see who modified your company file and what those modifications were. Additionally, you’ll be aware of the precise date of change. This is how:

  • Select Accountant and Taxes from the Reports menu.
  • Choose Audit Trail.
  • Click on Customize Report.
  • The specific data you want to appear in the columns of the display tab should be selected.
  • The report’s date range can be chosen.
  • Select “Ok.”

You can continue reconciling your accounts as soon as everything starts to appear.

How can I view information for reconciled transactions or missing reconciliation reports?

One of the following things may have happened if a previously reconciled transaction is no longer marked as such or if a reconciliation report is missing:

  • The transactions within the reconciled period had their reconciliation status changed by an Accountant user using the Undo Reconcile tool, and the associated reconciliation report had been deleted.
  • Reconciliations can only be reversed by users who are Accountants. The reconciled account was combined with another account, eliminating the reconciliation report but leaving the transactions from the reconciled period in their current state of reconciliation.

 The Audit Log will show you who changed your reconciliation reports or transactions.

 View the reconciliation reports’ modifications

To determine who altered a reconciled transaction or report, consult the Audit Log.

  • Navigate to Settings.
  • Choose Audit Log.
  • Choose Reconciliations from the Events dropdown.

Your reconciliation reports’ historical changes, along with who made them, are shown in the Audit Log.

View alterations to specific reconciled transactions.

  • Navigate to Settings.
  • Choose Audit Log.
  • Select Reconciliations in the dropdown menu for Events.
  • Select View next to a transaction to view the Audit log.

From most recent to oldest, all modifications to your transactions are shown in the Audit History along with who made each change. Changes are reflected in the Event column as reconciled.

The most effective method for manually entering lost or deleted bank transactions:

Importing the downloaded transactions is made much easier by the Bank Feeds workflow. However, occasionally, the download will have a problem, or something will get overlooked or deleted by mistake. How can I replicate the Bank Feeds interface’s import experience as closely as possible without having to go through the download process again?  By way of illustration, the interface allows for

  • Quick Add more details.
  • Add More Details
  • Match To Existing Transaction

However, it only appears that the Transaction List that has been downloaded has access to these options, which are very useful.

How do I use a spreadsheet to import bank transactions?

  • Select Imports from the Gear icon.
  • Click the Import older transactions link for connected accounts. Tap the import transactions link at the bottom to import transactions for accounts that are not yet connected for online banking.
  • To find the CSV file containing the bank entries, select Browse.
  • All transactions will then be listed at the bottom after this. Make sure the data is properly mapped.
  • Then click on Done.


We trust that this article has answered all your questions about missing transactions in QuickBooks reconciliation. Both the primary cause of the problem and the recommended troubleshooting steps are highlighted.

However, contact experts if you do not feel competent enough to carry out the steps on your own and believe you require their help. You can get assistance from our Dancing Numbers team of QuickBooks experts to solve the issue and all your questions.


1. Why do my reconciliation reports not include my reconciled transactions?

Your reconciled transactions may not be showing up in your reconciliation reports for the following reason:

  1. An accountant user changed the status of your reconciled transactions or undid the reconciliation.
  2. A different transaction account is combined with your reconciled account.
  3. The reconciled account was cleared of the reconciled transactions.

2. How can transactions be reconciled in QuickBooks Self-Employed?

Let’s run the reconciliation report on the Desktop and look at the audit trail as well. You can check if the box is checked at the top of the reconciliation screen to see if there are any problems. To see the reconciled transactions, you must remove the checkmark. The reconciliation process is not supported by QuickBooks Self-Employed.

3. How can QuickBooks reconciliation errors be resolved?

Reports like the Reconciliation Discrepancy report, Transaction Detail report, etc., must display these changes. Additionally, you can reverse the adjustments to eliminate the reconciliation inconsistencies in the account in QuickBooks. Finding the discrepancy is crucial before you can resolve the reconciliation problem.

4. What transpires when an account that has been reconciled is combined with another account?

The reconciled account was combined with another account, eliminating the reconciliation report without affecting the status of the transactions that made up the reconciled period. The Audit Log contains information about who changed your reconciliation reports or transactions.

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