QuickBooks Unexpected Error 5 (Call to NetShareGetInfo for Path)

Total Time: 20 minutes

1. Remove the user

   First of all, we’ll remove the user to fix the QuickBooks Unexpected Error 5 (Call to NetShareGetInfo for Path), let’s see if the error gets resolved or not. To remove the user follow the below steps.

   💠 In QuickBooks Desktop open the company tab
   💠 Then click on the Users option
   💠 Click on the option Set up Users and roles
   💠 After that, click on the user in the user list
   💠 Select the OK button for confirmation and you are done.

2. Re-Create the user

   If removing the user doesn’t fix the Re-create the QuickBooks Unexpected Error 5 (Call to NetShareGetInfo for Path) problem then try to recreate the User, steps are listed below;

   💠 Click on the User and Roles in QuickBooks to create the user again
   💠 Create the username for the new user you are creating
   💠 Then make a new password and then confirm it
   💠 Establish the roles for the user and then press the Ok button.

3. Disable the User Account Control in your system

   If the Re-creation of the User doesn’t fix the QuickBooks Unexpected Error 5 then try to disable the user account control in your system. steps are as below to follow.

   💠 Press Windows + R keys on your system
   💠 It opens up the Run window
   💠 Now type Control Panel and press Enter button
   💠 Select the option User Accounts
   💠 Then click on the User Accounts (classic view)
   💠 Click on the Change user account control settings option
   💠If a pop-up arrives from UAC then click on Yes to proceed
   💠 You have to move the slider to the Never Notify option
   1. Then click on the OK to turn it off
   💠 You can also move the slider to the Always Notify option
   1. Then click on the OK button to turn it ON
   💠 Restart your system.

   Hope the problem has been resolved with this method, if not then move to the next step solution.

4. Make sure that it provides access to file share

   If the above-given solution steps don’t fix the problem, then make sure that it provides access to file share, steps are given below;

   💠 First of all, open File Explorer in your system
   💠 Then go to the folder of the company file where it is saved
   💠 Right-click on the folder then choose the option Properties
   💠 In the Properties window, click on the Sharing tab
   💠 Click on the full or partial sharing according to the requirements of your business
   💠 Click on the Apply button to save all changes 
   💠 Then click on the OK button to confirm and it also closes the window.

5. Use Reimage Repair Tool

   Using Reimage Repair Tool is a great option to fix the QuickBooks Unexpected Error 5 (Call to NetShareGetInfo for Path), follow the rectifying steps listed below;

   💠 Download the reimage repair tool into your system
   💠 Then you have to save the file to the location you want to 
   💠 After that, go to that downloaded file
   💠 Double-click on it to install the tool
   💠 After installation, run the too by right-clicking on it and choosing the option Run as administrator
   💠 Now it automatically scans your system
   💠 After scanning, click on the Start Repair
   💠 When the repair is done completely, then restart your system.

6. Use QuickBooks File Doctor Tool

   If none of the above-given solution steps doesn’t work in your case, then use of QuickBooks File Doctor Tool to rectify the QuickBooks Unexpected Error 5 (Call to NetShareGetInfo for Path). The steps are listed below;

   💠 Download the QuickBooks File Doctor Tool on your computer or download the QuickBooks Tool Hub and access the file doctor tool from the Tool hub
   💠 When the installation is done open the tool
   💠 Then run the tool by right-clicking on its icon and then click on Run as Administrator
   💠 Search for a company file from the list displayed in it
   💠 Select the option of Check File damage
   💠 Then select the Diagnose File option
   💠 You have to mention the credentials of the admin
   💠 Now it starts the process to repair the error
   💠 It takes some time to process it according to the file size.

1. For fixing the unexpected error 5 call netsharegetinfo path how can I delete the user?

   To delete a user follow the steps:-

   💠 In QuickBooks Desktop
   💠 Go to the Company tab to open it
   💠 Click on the Users option
   💠 After that, select the Setup users and Roles option
   💠 Select the user that you want to delete from the list of users
   💠 In the end, click the OK button to confirm it.

2. Can I use the QuickBooks File Doctor Tool to fix an unexpected error 5 calls netsharegetinfo path?

   You can use the QuickBooks File Doctor Tool to fix the problem. The steps are mentioned here:-

   💠 Firstly, download and install the File Doctor Tool on your computer
   💠 Run the tool into your system
   💠 It scans all the folders and files for the error
   💠 It scans the file which is causing the error as you allow it to access all the files and do system settings accordingly
   💠 Then it repairs the error that it shows you when you click to fix it and to repair it
   💠 When the process is done check for the error again.

3. What are the reasons behind the “unexpected error 5 calls netsharegetinfo path” error?

   The reason that shows you the error “unexpected error 5 calls netsharegetinfo path” is as follows:-

   💠 The files of registry entry or system files are missing or deleted
   💠 Your system shut down improperly
   💠 The installation of QuickBooks is not done properly which leads to this unexpected error 5
   💠 Virus or malware attacks your system.