Sage 50 Cannot be Started


Sage has become a highly popular and favorite business accounting software for many users. The reason is due to the superior features it has. It helps users to efficiently complete business task instantly. However, with all its excellent features, some issues and errors still tend to occur while working.

Sage 50 Cannot be Started

One such common issue is- Sage 50 cannot be started issue. Usually, this issue occurs while allowing backup for the file. Such an error can cause a hectic experience for you while managing your business if it is not fixed immediately.

This error occurs due to the following reasons:

  • Sage discontinued cooperating with the Windows. This happens if the Windows XP compatibility mode has been enabled.
  • The RAM in the system may be running short or is completely out, because of which the Program is unable to open up.
  • Server or the network connectivity is slow and is responding slowly to the active program.
  • Some confliction in the processes has occurred
  • Incomplete update of Sage services
  • The program must have been uninstalled or removed
  • The Program is switched to another system
  • Abnormal shutting down of the program in the previous session can cause the error.


Follow the steps provided below to fix the issueSage 50 cannot be started.” Contact Bigxperts Technical Support if you need more assistance, available 24/7.

Solution I: Disable compatibility mode

  • To start, right-click your mouse on the Sage icon.
  • Now, click on the Properties > Compatibility tab.
  • Next, remove the check-mark on “Run… in compatibility mode
  • Click on the OK button.

Solution II: Run as administrator

  • Right-click your mouse on the Sage icon.
  • Now, click on the Properties > Compatibility tab.
  • Next, choose the option “Run as Admin.”
  • Click on the OK button
  • Verify the error is resolved.

Solution III: Rebooting the computer if the .SAI file is locally saved or shared.

  • If you are assuming that the error occurs due to network connectivity issue, then copy the Company files and locally backup the file.
  • Examine the file size in case process is slow. Sometimes, the issue can be in the network/server.
  • Check that all users have been logged out, then begin rebooting the Server. You can also try shutting down the system completely if the issue arises due to connectivity issues

Solution IV: Resume Connection Manager Service

  • Firstly, click on the Windows Start button.
  • Type ‘Services.msc’ on the space provided in the search box.
  • A new Services.msc window will be opened to you. You need to open the Name tab then look for Sage Database Connection Manager and right-click on it.
  • Now, select the Restart button

Bigxperts Sage Technical Support

These above resolutions will effectively resolve your issue “Sage 50 cannot be started.” However, if the issue still tends to continue even after following the above steps, you should immediately contact Bigxperts Technical Support. There may be more to the issue. Our team of Sage experts offers effective troubleshooting steps for all Sage technical issues or errors. We provide our services via toll free helpline number +1-800-816-6849, email [email protected] and through Live Chat Support.

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