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Common Sage Printer Errors and their Solutions

Common Sage Printer Errors and their Solutions

Are you facing sage printer errors and peeking for solutions and reasons for the error on Windows 8, 8.1, or 10 computers then here are the solutions for your issues.

There are many causes and resolutions according to the reason. Follow the solution actions and then fix it on your own.

Causes of Sage Printer Error:

The causes for this mistake are given below:

  • Inadequate user rights
  • Updates for Sage and Microsoft Office Software
  • Windows error.
  • User Account Control (UAC)
  • Virtual printer set as default printer
  • Printer not available
  • Sage 50 Email Writer
  • Authorization for users and programs
  • Updates for Sage and Microsoft office software

Resolution of Sage Printer Error:

Troubleshooting common printing issues:

From Sage Desktop:

For versions 15.1 and older:

  • Go to Sage Desktop and open it.
  • Then go to Tasks, Tasks, Sage 300 Construction and Real Estate, and Common Tasks.
  • After that move to the tool’s menu, choose Customize and confirm the Font is Courier New 12. Selecting a font other than Courier New 12 may cause printing problems.
  • Go to the Tools menu, and choose Options. tap on the Reports tab and confirm that you are using the default margins.

For versions 16.1 and later:

  • Open Sage Desktop.
  • Go to Applications, common tasks.
  • Go to the Tools menu, select Customize and confirm the Font is Courier New 12. Specifying a font other than Courier New 12 may reason printing issues.
  • Go to the Tools menu, and choose Options. Click the Reports tab and verify that you are using the default margins.

Verify printer driver:

If you operate an HP laser-jet printer, confirm that your printer driver is the PCL 5e driver. If required, change the printer driver, or make a dummy printer object that uses the PCL 5e driver (see Related Resources below). You may need to download this driver from . Reach your pc administrator for help.

Verify printer spool setting:

Set your printer to begin printing after the last page has spooled up. This setting is ordinarily located on the Advanced tab when viewing the properties of the Printer object. Reach your pc administrator for help.

Verify printer spool setting:

  • Tap on the Windows button.
  • Choose Devices and Printers.
  • Right-tap on the printer and choose Printer Properties.
  • Tap on the Advanced tab.
  • Choose Spool to print documents so the program finishes printing faster.
  • Choose to begin printing after the last page is spooled.

In Windows 10:

  • Tap on the Windows button.
  • Click the Settings icon
  • Choose Devices
  • Choose Printers & Scanners from the menu on the left.
  • Left-tap on the printer and choose Manage
  • Right-tap on the printer and choose Printer Properties.
  • Snap on the Advanced tab
  • Choose Spool to print documents so the program finishes printing faster.
  • Select begin printing after the last page is spooled.

Alternate Troubleshooting Steps for Sage Printer Error:

  • If the pop-up is displayed when accessing a saved print file, recreate the file after completing the above actions.
  • Confirm that the check stock is loaded into the proper tray in the printer.
  • If checks are loaded into the manual tray they may not print properly.
  • Use the ping order to confirm that the network printer is now available and fully accessible via a network connection.
  • Access Crystal Report margins from Print Preview using the Page Setup button in the top left.

Note: TS PDF can’t be the default printer, nor can it be the only printer driver.


Some Common Printer Errors in Sage 50, Sage 100, Sage 300, Sage ERP, Sage CRM, Sage Canada, Sage Us Version


The printer error is a common occurrence in Sage Software. Follow these steps to resolve Sage errors “Printer not activated” error codes in Sage 50, Sage 100, and Sage 300 Versions.

#1: Sage 50 Printer Activation Error 20

What are the Causes?

Below are the Reasons for the Occurrence of the Sage Printer not activated error 20:

  • Sage printer not activated error code 20 comes when the Microsoft update installation failed
  • If User Account Control (UAC) settings are turned on
  • Incompatible printer drivers or corrupted drivers
  • Incompatible email programs can also cause issues.
  • Damaged customized forms
  • The email writer is damaged

How do you fix it?

Some solutions to fix Sage 50 printer error 20:

  • Run Sage 50 Software as an Admin
  • Correct the Wrong Amyuni Document Converter
  • Fix Settings for Customized Forms
  • Using the Sage E-mail writer as the default printer option

#2: Sage 50 Printer Activation Error 30

What are the Causes?

The various reasons behind that are responsible for the Sage 50 printer not activating error code 30.

  • The Amyuni Document Converter driver may not be compatible with many operating systems like Windows 10 and 11.
  • Enabling the User Account Control
  • Damaged customization form
  • Existence of the Email Writer
  • The version of the MS Outlook application is incompatible with the Sage 50 edition installed in your system.
  • Corrupt Windows profile
  • Updates are not being installed in your system drivers

How do you fix it?

Below are the steps to fix Sage 50 printer error 30:

  • Run Sage and the Email Programme as Administrator
  • Disable the Sage 50 Email Writer and Install Amyuni Document Converter
  • Uninstall and Reinstall Sage 50
  • Create a New Windows Profile
  • Check the Compatibility

#3: Sage 50 Printer Activation Error 40

Below are the Reasons for the Occurrence of the Sage Printer not activated error 40 in Windows, 10 and 11:

  • Microsoft’s latest updates need to be installed
  • Using Outlook 2016 and Sage 2016 or prior version
  • Disrupted Windows Profile
  • Corrupted E-mail Writer
  • User Account Control (UAC) enabled
  • Errors with SPLWOW64.EXE after printing

What are the Causes?

How do you fix it?

Below are the steps to fix Sage 50 printer error 40:

  • Run both Sage and the email program as Administrator
  • Remove the Email Writer and run Repair on Sage
  • Remove all Damaged PTR files in the Forms folder
  • Create a new Windows user profile

#4: Sage 50 Printer Activation Error 41

What are the Causes?

The Reasons that cause Sage 50 printer error 41:

  • The Amyuni driver is not updated.
  • The Sage PDF converter has some errors.
  • The configuration of the printer is wrong.
  • The driver of the printer has compatibility issues.
  • User Account Control (UAC) is turned on.
  • The PDF converter has drivers of the older version.

How do you fix it?

Below are the steps to fix Sage 50 printer error 41:

  • Reinstall Sage 50 PDF Converter
  • Run the Sage 50 as Administrator
  • Check the Driver Updates
  • Manual System Restoration

#5: Sage 100 Printer Activation Error 30

What are the Causes?

Here can be several reasons that lead to the printer not activating error code 30 in Sage 100 software.

  • The Sage PDF converter must be having some issues.
  • The printer is misconfigured.
  • The driver you are using for the printer is not compatible.
  • UAC (User Account Control) is enabled.
  • The PDF converter might be having some problems.
  • A damaged Email Writer can also cause the Sage 100 printer not to activate error code 30.
  • Your PDF converter is using outdated drivers.

How do you fix it?

Resolve Sage 100 Printer Not Activated Error Code 30 on Windows 10 step by step. Ensure you follow these steps with proper attention.

  • Sage 100 PDF Converter Reinstallation
  • Update the Printer Drivers
  • Set Permission for Windows Registry
  • Verify the DLL Files
  • Restore Windows System

#6: Sage 100 Printer Activation Error 41

What are the Causes?

There are several reasons why this Sage error printer is not activated error code 41 in Sage 100 occurs.

  • The printer is not working either due to it being directly in conflict with Windows 8, or it is an older version.
  • Sage Email Writer is responsible for the error at times.
  • Windows 8 troubles Sage after Windows is updated.
  • The printer driver is not compatible.
  • The email writer doesn’t have proper settings.
  • Your PC is not up to date with the newest and latest release of the software.

How do you fix it?

  • Download a Repair Kit for Sage 100 “Printer not Activated Error Code 41
  • Check the Driver Updates
  • Reinstall Sage 100 PDF Converter from Paperless Office Advanced Option
  • An Advanced System User Solution (Manual Restore)
  • Setting up valid and sufficient network permissions on network printer objects

#7: Sage 100 ERP Printer not activated error code -60 when printing to Paperless Office PDF

What are the Causes?

The error comes when printing to Paperless Office PDF (portable document format) when physically logged in at a Windows server; it will not occur if logged in using a terminal server connection or Remote Desktop on the same server. Client connections to the server will also not experience the error.

How do you fix it?

  • This issue is resolved with Product Update 5 for Sage 100 ERP. The product updates can be downloaded after registering for and logging into the Sage Customer or Partner Portal.
  • Log in to the server using RDP or Terminal Server connection.

#8: Sage 300 won’t print when the printer destination is set to “printer”

What are the Causes?

Sage 300 ERP reports may not print to the selected printer. However, it works when selecting a different printer. This could happen if the selected printer has a printer name that exceeds 31 characters.

How do you fix it?

To resolve the issue will require you to either:

  • Shorten the printer name to be within 31 characters.
  • Create another logical printer with a printer name that does not exceed 31 characters.
  • By following the above directions, you can print reports directly to printers.

#9: Sage does not have Enough Memory for Printing or Invalid Printer Setup

What are the Causes?

Various reasons lead to this error, but some of the common reasons are given below:

  • The Printer Spooler service isn’t working
  • The selected printer is not available
  • Insufficient user rights
  • Any Windows error

How do you fix it?

Before applying the methods first restart the system and try to print again. If still, you are getting the error then go through the below methods.

  • Verifying the Print Spooler Service
  • Either an Incorrect Printer Is Selected or the Printer Is Not Available
  • Solving Windows Error
  • Verify the Print ERP
  • Solve the “ Inadequate User Rights” Issue

FAQ’s


How Do I Change Printer Settings on Sage?

To change the default printer then follow the following instructions:

1. In Sage ‘Report Designer’ click on File on the menu bar and select ‘Page Setup…’
2. In the Setup window click on the ‘Printer…’ button in the bottom right-hand corner
3. Select the new printer and then click ‘OK’ on the printer selection window and ‘OK’ on the ‘Page Setup’ window too
4. Select ‘File’ and ‘Exit’ in Sage ‘Report Designer’ and click on “Yes” to the prompt to save report changes

How do I set a default printer in Sage Payroll?

To set the default printer then follow the following instructions:

1. Exit Sage 50—U.S. Edition
2. Tap on the Windows Start button.
3. Tap on Settings
4. Click Devices
5. Click Printers & scanners
6. Scroll down past the list of printers and devices.
7. Change Let Windows manage my default printer to Off.
8. Right-tap on the appropriate printer and select Set as default printer.
9. Confirm the default setting does not change when printing to another printer.

How do I add a printer to Sage 100?

Operating system manufacturers and printer manufacturers provide printer drivers, not Sage 100 Contractor. We recommend using laser or inkjet printers with Sage 100 Contractor because they can print graphics.
To install printers:
1. On the Start menu, point to Settings, and click Printers.
2. Double-click the Add Printers icon.
3. Follow the instructions in the Add Printer Wizard.
Note: Refer to your operating system’s documentation for more information about installing printers.

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